Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Fast, Accurate Carrier Search Tailored to Our Needs"
5/5
What do you like best about Descartes MyCarrierPortal?

What I like most about Descartes MyCarrierPortal is how easy it is to search for carriers, along with the speed and accuracy of the results. I also appreciate that it’s tailored to my company, so when I open the profile of the entity I searched, it immediately shows the most useful information.

I like that it displays the “matched data” between entities and includes additional details that help verify a company’s validity. I also really value that it tells you if another company has any type of report (TIA Watchdog, Double-Brokering, etc.). On top of that, the carrier rating system is a lifesaver and very user-friendly, especially since many users can’t realistically take the time to search for each of the items individually when dispatching a carrier on a load, when MyCarrierPortal carrier rating system shows you all of the areas in need of improvement (if any) and gives an incident report defining in detail what points the carrier has on their system, it also will tell you if everything is acceptable for a company! Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

The only thing I do not like about Descartes MyCarrierPortal is the arrangements of the categories once in an entity's profile/packet. I think the Carrier Packet category should be at the top of the selection. Review collected by and hosted on G2.com.

Dogan G.
DG
Dogan G.
Freight Broker
Mid-Market (51-1000 emp.)
"Top-Notch Service with Everything Needed for Carrier Setup"
5/5
What do you like best about Descartes MyCarrierPortal?

Top notch service, it provides everything I need to be setup with carriers Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

Review required feature could be improved a little Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"On-Time City Updates with Accurate ZIP Code Info."
4/5
What do you like best about Descartes MyCarrierPortal?

Perfect info of carriers which includes insurance. Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

The front end is not too friendly and also the map is laggy Review collected by and hosted on G2.com.

Muzam A.
MA
Muzam A.
Team Lead Dispatch
Mid-Market (51-1000 emp.)
"Excellent Software for Carrier Search"
4/5
What do you like best about Descartes MyCarrierPortal?

This software is too good to search about carriers Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

It feels extra sometime and get confused on carriers Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Exceptionally Informative and User-Friendly Platform"
5/5
What do you like best about Descartes MyCarrierPortal?

Descartes MyCarrierPortal offers a very informative platform that allows the users at my company to assess a carrier for use quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

From my experience, I don't have any real dislikes about Descartes MyCarrierPortal. The only minor inconvenience is that the 'carrier packet' section within a carrier profile is located near the bottom of the page. Since this is the section I use most frequently, it can make navigation a bit less user-friendly at times. However, aside from this, I haven't encountered any issues overall. Review collected by and hosted on G2.com.

Alyssa E.
AE
Alyssa E.
"Efficient Carrier Onboarding with Real-Time Insights"
5/5
What do you like best about Descartes MyCarrierPortal?

I like the fact that I'm able to see if any other brokers have had issues or positive feedback about a certain carrier. I also like that I can pull real-time insurance information and things like that through the system. It helps, especially, with new carriers and it allows me to make a good judgment call on whether or not they fit my expectations and needs. Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

The only issues that I've had is if a carrier has never used Descartes MyCarrierPortal before, getting the agent to email properly the COI and then get Descartes MyCarrierPortal added as the certificate holder and then getting someone there to actually get that uploaded in the system can take a little bit of time. Review collected by and hosted on G2.com.

Muzammil M.
MM
Muzammil M.
CXMC - Client Support
Mid-Market (51-1000 emp.)
"Perfect Carrier Details and Clear Insights"
4/5
What do you like best about Descartes MyCarrierPortal?

About the carrier how it give perfect details about the carriers Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

Sometimes it lags in a prior information and some reports are also nor visible Review collected by and hosted on G2.com.

Mushaif M.
MM
Mushaif M.
CXMC - Client Support
Mid-Market (51-1000 emp.)
"Helpful Setup for Adding Carriers"
4/5
What do you like best about Descartes MyCarrierPortal?

Help me ro add carrier and get the setup done Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

The information of the carriers are not that much available Review collected by and hosted on G2.com.

EE
Emily E.
Compliance Manager
Small-Business (50 or fewer emp.)
"User-Friendly and Helpful, But Geolocation Needs Improvement"
5/5
What do you like best about Descartes MyCarrierPortal?

It is extremely helpful when vetting through carriers to use on our shipments. I enjoy that it is user friendly and very up-to-date. Super helpful to have insurance services through Decartes. Customer service has always been top-notch too. Our company enjoys the webinars too! Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

The biggest issue I have ran into is the geolocations from completed packets being incorrect. This seems like an ongoing issues that is being resolved as Decartes changes and upgrades. Review collected by and hosted on G2.com.

Mohammad M.
MM
Mohammad M.
Sales Order Processor (SOP) / Logistics Executive
Mid-Market (51-1000 emp.)
"Helpful Carrier Check for Quick Verification"
5/5
What do you like best about Descartes MyCarrierPortal?

Carrier check is helpful to verify carriers. Review collected by and hosted on G2.com.

What do you dislike about Descartes MyCarrierPortal?

It's sometimes feels like the information are missing. Review collected by and hosted on G2.com.