Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"MacroPoint is a great tool to utilize for transportation."
4.5/5
What do you like best about Descartes MacroPoint?

The customer and the broker needs to know where the freight is located at all times, which MacroPoint give us this access. It keeps carriers more honest. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

Only downside I've noticed is sometime when you only have the tractor# it will not send to the ELD, but TruckerTools will send it. Sometimes shows the driver's checked in if the driver's near the shipper or consignee, but he's down the street. Review collected by and hosted on G2.com.

Ievgen K.
IK
Ievgen K.
Safety and compliance coordinator
Small-Business (50 or fewer emp.)
"Software, which is crucial for our freight company"
4.5/5
What do you like best about Descartes MacroPoint?

This application still provides the unmatched tracking experience for our company and convenience for our drivers. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

Can't point out any reasons for it, there is no thing that makes us like and use Macropoint less. Review collected by and hosted on G2.com.

vasni g.
VG
vasni g.
Track and trace specialist
Small-Business (50 or fewer emp.)
"Good Experience Overall"
4/5
What do you like best about Descartes MacroPoint?

It shows the overall trajectory of the freight, it can be messy sometimes but most of the time it helps you see that the load is following the correct route to the delivery. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

It should have a live feature instead of a refresh every x minutes. Sometimes it takes way more that the 15 minutes to refresh and it delays our work. Review collected by and hosted on G2.com.

CW
Chase W.
Small-Business (50 or fewer emp.)
"Easy-to-Navigate with a Wide Range of Driver Options"
5/5
What do you like best about Descartes MacroPoint?

I like that there are plenty of drivers to choose from, which helps me book drivers for fair rates. I think everything is just super easy to navigate through, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

I wish drivers had ratings Review collected by and hosted on G2.com.

Jul S.
JS
Jul S.
"Effortless Truck Tracking with Simple Setup"
5/5
What do you like best about Descartes MacroPoint?

I use Descartes MacroPoint to track our trucks on loads all the time, and it's very easy to know where the truck is with the delivery. I appreciate that our customers can see where their load is at any time. It's really simple to upload our drivers by cell phone or ELD logging. The platform is easy for anyone to use, and setup is a breeze. I've tried other platforms with different brokers, and they're not as easy to use as MacroPoint. I give it 5 stars for its simplicity. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

Nothing Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Great tracking tool and seemless setup"
5/5
What do you like best about Descartes MacroPoint?

The setup for tracking is seamless, and now I know about the ELD connection, which makes the tracking process more stable and reliable for us as a company Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

The issue or the posiblity the drivers are able to turn off the location and also how easil we can lost track of a driver Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Industry-Standard and Widely Accepted"
5/5
What do you like best about Descartes MacroPoint?

That it is widely accepted by the industry. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

It seems a little dated - however, sometimes the best things are classic. Review collected by and hosted on G2.com.

JUSTIN R.
JR
JUSTIN R.
Corporate Trainer
Enterprise (> 1000 emp.)
"Streamlines Load Posting and Carrier Management"
5/5
What do you like best about Descartes MacroPoint?

I find Descartes MacroPoint invaluable for posting loads and finding carriers for our lanes, which is crucial for my work. I particularly appreciate the prequalification feature for drivers, as it significantly enhances the selection process, ensuring efficiency and reliability. The ability to know exactly where a trailer is at any time, along with advance communication about their current status—whether they're empty or already on a load—saves me considerable time in tracking and enables prompt coverage for loads. I love the user-friendly interface of the website, the detailed maps, and the ability to keep carriers ready and available. Additionally, I value the functionality that allows me to group shipments specifically with my branch which minimizes confusion and streamlines operations. Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

I find it challenging to read on the Descartes MacroPoint website due to the small font size, which makes it difficult to view information in list format. Review collected by and hosted on G2.com.

José C.
JC
José C.
Business Specialist
Mid-Market (51-1000 emp.)
"Tracking sytem for freight brokers"
4.5/5
What do you like best about Descartes MacroPoint?

I use macropoint on every charge since it’s out main method for freight tracking, but I had a couple times when it happened to be down or not working properly Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

System issues, they can be fixed website in general has been down twice this year already Review collected by and hosted on G2.com.

Laura J.
LJ
Laura J.
Vice President
Small-Business (50 or fewer emp.)
"Widely Used by Drivers, but Glitches and an Inflexible Contract Create Friction"
3.5/5
What do you like best about Descartes MacroPoint?

It is widely known and used by most drivers Review collected by and hosted on G2.com.

What do you dislike about Descartes MacroPoint?

Sometimes it glitches and the contract we are locked in is way too many loads for our volume and they are fighting us on downgrading to a more balanced contract Review collected by and hosted on G2.com.