it helps to track the trucker when the shipment is moving so we can sit and relax as our trucker will safely drop the cargo Review collected by and hosted on G2.com.

some features should be upgraded like live tracking Review collected by and hosted on G2.com.

The integration with our TMS is useful to have in one place. Review collected by and hosted on G2.com.

Doesn't have live tracking. Sometimes have to wait for updates depending on set frequency. Review collected by and hosted on G2.com.

The support team is quick and resposive when dealing with issues. Review collected by and hosted on G2.com.

The system does not allow you to track 2 phone numbers at a time on one shipment. Review collected by and hosted on G2.com.

Delivery confirmation. Can see loads that are at risk of being late. Review collected by and hosted on G2.com.

Searching by loads, having to input 1 load number each time. Loads that stop tracking. Data accuracy Review collected by and hosted on G2.com.

The best about MacroPoint is it´s accuracy and how it improves the processes in our company. Review collected by and hosted on G2.com.

I do not really have anything that I dislike about the software. Review collected by and hosted on G2.com.

I find Descartes MacroPoint to be a powerful and amazing app for tracking drivers and loads. I am able to keep my drivers and loads always on top, knowing exactly where they are. It's incredibly easy to use, which is beneficial for both myself and my team, which includes people who might not be familiar with such applications. I appreciate that it works effectively on many phones, accommodating the variety of devices my drivers use. The ease of setup was also impressive, as we knew how to get started right from the first day. Switching from Project 44 to Descartes MacroPoint was a decision I came to appreciate, as it has proven to be a better fit for our needs. Review collected by and hosted on G2.com.

Sometimes there is a lag of information with my TMS, where the status in Descartes MacroPoint is tracking now, but it takes too much time to get updated in my system. Review collected by and hosted on G2.com.

It’s a user-friendly, intuitive platform that you can learn to use in a short amount of time. Review collected by and hosted on G2.com.

The only downside I’ve noticed so far is that you’ll lose your Control Tower favorite loads if you switch to another section of the platform. Review collected by and hosted on G2.com.

Compatibility with our TMS, Mercury Gate Review collected by and hosted on G2.com.

Reporting capability expectations were not met clearly by sales team.

Ability to report as needed is an 'up charge' and not clearly explained prior to choosing to go with MP

Mapping system does not seem to be a widely accepted system (I.e. Google Maps, PC Miler) and we run into issues that addresses provided do not seem to accurately match up to MP maps long/lat assignments Review collected by and hosted on G2.com.

I like that it gives real-time updates and now even notifies you of fraud phone numbers Review collected by and hosted on G2.com.

I do occasionally dislike when it has to be reset when we enter a new phone number to track Review collected by and hosted on G2.com.

Easy to view the loads and truck visibility Review collected by and hosted on G2.com.

Need better searching capabilities, easier way to search for information. Review collected by and hosted on G2.com.