I appreciate Descartes MacroPoint for its integration with our TMS, McLeod LoadMaster, which centralizes our data in our primary software system. It provides reliable data for the location of our goods in transit. Review collected by and hosted on G2.com.

I would like to see better reporting and a more comprehensive API. The current 'did this load track' metric is not as granular as I would like it to be; I would like to see a ping frequency metric with a map visual to tell me where potential dead zones are in my routes. Review collected by and hosted on G2.com.

The ease of set-up and the many options for connections and tracking. Review collected by and hosted on G2.com.

I think the hardest thing we deal with is getting carriers to go through the connection process or have drivers accept the requests. Review collected by and hosted on G2.com.

The accuracy - location pings are very precise.

Improvements - MacroPoint team is constantly pushing out updates to the software and listening to the user's suggestions. Review collected by and hosted on G2.com.

Nothing really to dislike, I would make a suggestion to steer away from AI. Review collected by and hosted on G2.com.

The ability to track in real time. And the access to reports. Review collected by and hosted on G2.com.

Having to put in the 555 phone number in TMW to track a load. Review collected by and hosted on G2.com.

I really appreciate the great customer service on specific issues from our rep, Darnisha Stevenson. Descartes MacroPoint allows us to know where our trucks are at all times, which is incredibly useful. It also cuts down on email traffic for updates by communicating with our TMS to auto-update. Review collected by and hosted on G2.com.

I find the setup process not great, especially setting up carriers via ELD tracking and alerts for trucks that haven't updated or are out of route. It would be better with less steps for ease of setup. Review collected by and hosted on G2.com.

User experience and ecosystem, trusted industry standard Review collected by and hosted on G2.com.

Control tower and workflow design are clunky and hard to follow Review collected by and hosted on G2.com.

It is integrated to our CRM system, so it allows us to be faster. It has a great layout I can understand it easly Review collected by and hosted on G2.com.

some times it takes too long to give us an update con location, and it requires the phone to be on to be working Review collected by and hosted on G2.com.

I like the colored dots on the map in Descartes MacroPoint. It's really easy to sell to internal stakeholders. Review collected by and hosted on G2.com.

The carrier connectivity is problematic because it's rarely easy to connect to the carriers. Getting the real-time data is mostly on the carriers because they really don't have that data most of the time. We are still encountering challenges in the firm trying to get the carriers to share data they don't have. Review collected by and hosted on G2.com.

Real-time visibility and tracking accuracy. It allows us to monitor shipments continuously, reduce uncertainty, and quickly react to any delays or issues. Review collected by and hosted on G2.com.

Sometimes the GPS updates lag behind or briefly stop altogether. Review collected by and hosted on G2.com.

I like being able to see where the truck and driver have been while en route. Review collected by and hosted on G2.com.

Sometimes it drops off when tracking is enabled. Review collected by and hosted on G2.com.