--- title: Descartes MacroPoint Reviews meta\_title: 'Descartes MacroPoint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 893 reviews by the users' company size, role or industry to find out how Descartes MacroPoint works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 893 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Descartes MacroPoint Reviews & Product Details Visit Website Descartes MacroPoint is a global freight visibility platform and carrier capacity network for logistics-intensive businesses. Our real-time data​ allows you to view, analyze, predict, and communicate the status of any shipment in real time using multimodal visibility, predictive analytics, and an automated communication platform enabling “Manage by Exception” capabilities. The cloud-based solution, which is integrated with a wide range of TMS platforms, can also automate and accelerate the carrier sourcing process with AI-driven capacity matching. * * * Product Website Descartes MacroPoint Seller [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) Discussions [Descartes MacroPoint Community](https://www.g2.com/products/descartes-macropoint/discuss) Languages Supported English Solution Type All-in-One Overview by Maxwell Lloyd Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/descartes-macropoint/pricing) ## Descartes MacroPoint Integrations (22) What do users say about integrations? Verified by Descartes MacroPoint [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Descartes Aljex ](https://www.g2.com/products/descartes-aljex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Descartes MyCarrierPortal ](https://www.g2.com/products/descartes-mycarrierportal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Descartes Shipper TMS ](https://www.g2.com/products/descartes-shipper-tms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ditat ](https://www.g2.com/products/ditat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") e2open ](https://www.g2.com/products/e2open/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Infios Transportation Management ](https://www.g2.com/products/infios-transportation-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IntelliTrans Global Visibility Platform ](https://www.g2.com/products/intellitrans-global-visibility-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IntelliTrans TMS (CarrierPoint) ](https://www.g2.com/products/intellitrans-tms-carrierpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LoadMaster ](https://www.g2.com/products/loadmaster/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Motive ](https://www.g2.com/products/motive-technologies/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Database ](https://www.g2.com/products/oracle-database/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PCS ](https://www.g2.com/products/pcs-solutions-pcs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PCS TMS ](https://www.g2.com/products/pcs-tms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revenova TMS ](https://www.g2.com/products/revenova-tms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TAI Cloud Solutions ](https://www.g2.com/products/tai-cloud-solutions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TAI .NET ](https://www.g2.com/products/tai-net/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TAI Supporting Services ](https://www.g2.com/products/tai-supporting-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trimble TMT Fleet Maintenance (Formerly TMW Systems) ](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UltraShip ](https://www.g2.com/products/ultraship/reviews) Show More ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") UF Verified User in Food Production Enterprise (\> 1000 emp.) 7/30/2026 "Fast Live Truck Tracking with Helpful Satellite Maps" 5/5 What do you like best about Descartes MacroPoint? Useful for live updates when tracking where trucks currently are. The satellite map is also helpful for addresses that are in more remote locations, which helped save time on extra digging and researching for needed info. The performance and loading times are fast. The clean layout is nice for finding what I need and working efficiently. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? The time zones are inconsistent. I would like if they either matched the destination's time zone and put which one it was (EST, PST...) or matched my own time zone every time. The inconsistent time zones make keeping track of when driver's arrived at destinations harder, especially in Arizona. Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? Control Tower 2.0 has a cleaner UI and has improved my work experience by making it simpler to find what I need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Emmanuel Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmanuel Z.") EZ Emmanuel Z. OTR Team leader Mid-Market (51-1000 emp.) 3/31/2026 "Effective Cargo Tracking, Needs Quicker Updates" 4/5 What do you like best about Descartes MacroPoint? I like receiving emails with tracking information and the ease of using the Descartes MacroPoint app and website to check the caller ID and know where the cargo is located. It really helps us track the trucks and see the unit's location so we can take action if there's a deviation from the planned route. Additionally, setting it up didn't take much time, and uploading for anyone is really easy. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? The updates maybe? I mean, some clients would like to get updates, like, more frequently. So sometimes, like, the lapses of time maybe ten minutes or one hour, for some people is too long. So maybe having, like, small errors, gaps of time. Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? Descartes MacroPoint solves communication issues with carriers, providing live tracking to keep customers informed. It helps locate cargo and take preventive actions when plans change, offering emails, app access, and caller ID to enhance cargo visibility. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Miles H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miles H.") MH Miles H. Account Manager Mid-Market (51-1000 emp.) 8/10/2026 "Easy Link Sharing for After-Hours Customer Tracking" 5/5 What do you like best about Descartes MacroPoint? I like that we can share links with customers so they can view tracking afterhours / over the weekend. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? I wish there was more information that tells a broker WHY a trucker isn't connected properly. Tracking - Waiting for an update. That update is tough to figure out because I feel like it means multiple things. Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? When I don't 100% trust a carrier, macropoint lets me be more comfortable being able to watch over their actions to ensure they are doing the right thing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Dominic P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominic P.") DP Dominic P. Sales Development Rep Small-Business (50 or fewer emp.) 5/5/2026 "Seamless Salesforce Integration, but Geofencing Radius Needs Fine-Tuning" 3.5/5 What do you like best about Descartes MacroPoint? The most helpful think about macropoint has been the seamless integration with our tms system, Salesforce, which has made visibility easier on tracking shipments. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? Some issues our team has run into while working with macropoint is issues with geo fencing and how the radius of the fence affects in and out times with carriers triggering it. We have worked with the help desk to help refine these issues and they are always quick to assist us Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? Not only is Macropoint providing us with a clear picture of where our trucks are on the road and if they are able to reach the destination on time, but also allowing us to send tracking notifications to customers during non business hours to have round the clock updates Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 5/28/2026 "Accurate Location History, Flexible Interfaces, and Responsive MacroPoint Support" 4.5/5 What do you like best about Descartes MacroPoint? The breadcrumb location updates provide an accurate location history for Arrive loads and give customers good visibility. The Control Tower and Historical Search interfaces can be adjusted to make it easier to verify load details and confirm the current tracking identifier. The self-service onboarding link includes clear instructions, and carriers can add their credentials directly that helps them save time when following the instructions. If there are any issues during the integration process, we can email the MacroPoint team, and they typically reply within one day. The website also doesn’t experience power outages often (about once or twice per month), and when they do occur, they’re usually resolved the same day or by the following day. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? Sometimes tracking sessions stop pinging because the Inaccuracy Reason filter is incorrectly filtering out the pings. As a result, even though the truck, trailer, DR phone, or TMS load ID is still pinging, the updates show up only in FraudGuard and not in Location History. Also, some mobile tracking loads stop pinging and stay in the Possible Fraud Detected Status and we have to create a new tracking session even when we update the tracking identifier with a compatible DR phone or switch to ELD tracking In Historical Search, the tracking session map can only be opened by hovering over the load and clicking “View Map,” rather than clicking the load number directly. This change was confusing at first, and it also adds extra clicks when we’re trying to check Tracking Sessions Completed. We also usually only find out an ELD has issues after we notice loads aren’t tracking and then email the MP team. For example, Omnitracs didn’t work for a few days, but there was no warning about the issue. We only confirmed it by emailing daily to verify the connection status. Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? The Location section in FraudGuard helps the VisTools team confirm which locator was used previously. The “Choose View” section helps the High Risk/High Value team verify the current DR location and cross-check the carrier’s update against the actual DR location in Satellite View. This makes it easier to confirm, for example, whether the DR is in a secure location. MP 2.0 also has a more user-friendly interface than the Lite version. We can navigate to a different section of the website while viewing the tracking session. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aixa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aixa T.") AT Aixa T. OTR TRACKING Mid-Market (51-1000 emp.) 4/6/2026 "Exact in Most of the cases" 4.5/5 What do you like best about Descartes MacroPoint? The best that I like is the friendly platform and the accurate information that can share in terms of location. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? I thing that is important to be sure that when the DOT is linked be sure that the trucks are linked with ELD. Also the long time that can take the process with the ELD provider to link the Trucks Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? Macropoint give us accurate locations to make a good tracking process and give to our customers a clear info Review collected by and hosted on G2.com. Show More 7/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![D.J. W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "D.J. W.") DW D.J. W. President Small-Business (50 or fewer emp.) 9/21/2023 "Macropoint" 5/5 What do you like best about Descartes MacroPoint? Macropoint is very valuable when it comes to tracking my shipments. It saves me time from having to reach out to dispatchers/drivers to get upates on their location and status of my load. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? The process for truckers to update and download the app can be less than intuitive at times, but that it usually just an issue with older drivers. Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? Its solves the problem of unresponsive drivers and dispatchers. It allows us to effeciently track our freight movements. Review collected by and hosted on G2.com. Show More 7/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite FA Frida A. International Broker (Logistics) Small-Business (50 or fewer emp.) 4/27/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Friendly, Fast, and Accurate" 5/5 What do you like best about Descartes MacroPoint? The interface is very friendly, even for new users like me. It’s really quick, the information is always accurate, and it loads very fast. I really wish that other tools in my workspace were like this. Ive connected it to slack, and it goes very well withit! Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? Honestly, my only note is that the interface looks kind of plain and a bit boring, and there isn’t much room for personalization. I also have some photophobia, so a dark mode would be really helpful and awesome. Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? The setup and startup have been amazing—really, really easy. It’s helped me track the shipments we handle and manage, and overall it’s been awesome. We can even share links so others can track everything more easily when needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller MC Mateo C. Business Development Manager Mid-Market (51-1000 emp.) 7/6/2023 "Real time tracking" 5/5 What do you like best about Descartes MacroPoint? Macropoint has been integrated into the load dispatch window on the TMS I use and it has been great as i don't need to look to mulitple websites, with more truck companies getting ELD integrated it has been a super easy tool to stay on top of loads. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? Has been great as for right now, havent got issues from them Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? As we have tracking of the freight all the time we are running with less issue and problems that can be anticipated using the tool. Review collected by and hosted on G2.com. Show More 7/8/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Eimmy V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eimmy V.") EV Eimmy V. Logistic Coordinator Mid-Market (51-1000 emp.) 5/15/2026 "Easy-to-Use Interface with Clear Load Details and a Helpful Dashboard" 5/5 What do you like best about Descartes MacroPoint? The interface is very easy to understand. What I like most is that we can clearly see load details and location statuses. On top of that, the dashboard is really helpful for my day-to-day work. Review collected by and hosted on G2.com. What do you dislike about Descartes MacroPoint? At the moment, everything is good. I haven’t run into any issues or anything I dislike. Overall, I find every part of the app helpful. Review collected by and hosted on G2.com. What problems is Descartes MacroPoint solving and how is that benefiting you? Macro point helps identify connection issues and tracking inconsistencies, and it makes the process more efficient because we have visibility into load information and the drivers’ locations. What benefits me most is having that information on hand, so it’s easy to spot issues and identify the problem quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Descartes MacroPoint? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Descartes MacroPoint ](https://www.g2.com/products/descartes-macropoint/discussions/new) ND NICOLAS DIAZ • Last activity over 3 years ago How can I link this GPS with driver that refuse to active it? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-link-this-gps-with-driver-that-refuse-to-active-it) GU Guest User • Last activity over 3 years ago How do I create a MacroPoint? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-create-a-macropoint) [ View all Discussions ](https://www.g2.com/products/descartes-macropoint/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/descartes-macropoint/pricing) Descartes MacroPoint Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image") project44 4.7/5(734) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-project44) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47a7eadf8e63e90a4ea43da207658688/fourkites.png "Product Avatar Image") FourKites 4.5/5(269) [ Compare Now ](https://www.g2.com/compare/descartes-macropoint-vs-fourkites) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4a9182858e6eabfc0458b983e72633b4/wisetech-global-cargowise.jpeg "Product Avatar Image") CargoWise 4.3/5(35) [ Compare Now ](https://www.g2.com/compare/wisetech-global-cargowise-vs-descartes-macropoint) ##### ##### Descartes MacroPoint Features Delivery Flows Performance KPIs Carrier Management Carrier Information Evaluation Performance Freight Modes Definitions [ View More Features ](https://www.g2.com/products/descartes-macropoint/features) ## Top-Rated Alternatives [ ![Trucker Tools](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trucker Tools") Trucker Tools 4.6/5(48) ](https://www.g2.com/products/trucker-tools/reviews) [ ![GoComet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoComet") GoComet 4.9/5(242) ](https://www.g2.com/products/gocomet/reviews) [ ![project44](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "project44") project44 4.7/5(734) ](https://www.g2.com/products/project44/reviews) [ View All Alternatives ](https://www.g2.com/products/descartes-macropoint/competitors/alternatives) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)[Freight Management](https://www.g2.com/categories/freight-management) ##### Explore More [What mobile app debugging platforms are most trusted by software developers based on user reviews?](https://www.g2.com/discussions/what-mobile-app-debugging-platforms-are-most-trusted-by-software-developers-based-on-user-reviews)[Best AI agents for reducing manual workload in operations](https://www.g2.com/discussions/what-are-the-best-ai-agents-for-reducing-manual-workload-in-operations)[Best account database management solutions for enterprises](https://www.g2.com/discussions/best-account-database-management-solutions-for-enterprises) [Best tools for integrating big data into business decisions](https://www.g2.com/discussions/best-tools-for-integrating-big-data-into-business-decisions)[What's the best ETL software for cloud services](https://www.g2.com/discussions/what-s-the-best-etl-software-for-cloud-services)[Pros and Cons Details](https://www.g2.com/products/descartes-macropoint/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)