Software is very easy to use. Currently training my wife and she is liking it too. Review collected by and hosted on G2.com.

Global back end tables are not maintained by Descartes (Sublocation codes and PGA tables, for example)

There is no way to generate a paid invoice for customers that prepaid. This leads to lots of phone calls and duplicate payments. Review collected by and hosted on G2.com.

The simplicity of use within the software. Compared to other products within our industry, most users find it the easiest to navigate. Review collected by and hosted on G2.com.

Reporting has it's downsides and we often have to make use of outside sources to collect data needed. Loading of data within Oneview to get day started lags too long. Review collected by and hosted on G2.com.

I like the most the reports and the softaware we are using for billing purposes. Review collected by and hosted on G2.com.

It takes time to customise what we need. Review collected by and hosted on G2.com.

The Descartes/ITMR4 solution is quite robust and offers a lot of automation in reporting, billing, closing files etc. The support & Helpdesk availability are great and the staff are always there to assist when needed. Review collected by and hosted on G2.com.

Some of the system capabilities are limited to all or nothing set up. The Ideas Portal often doesn't amount to a result in ITMR4. Review collected by and hosted on G2.com.

The BOL screen is laid out like it will be on the printed BOL so you can see if you miss something. Customer support is always right on top of any issues. It's very user friendly for everyday use. Review collected by and hosted on G2.com.

I don't like in Import where the year/make/model/vin wont appear on the 7501 unless you add it as a note. Also there are some reports I would like to be able to run daiy/weekly with out having to bug accounting. Review collected by and hosted on G2.com.

The program is easy to use, fast responding and customer support always do the best to halp you solve any situation you may have. I use it as an everyday tool and works properly. Review collected by and hosted on G2.com.

Program freezes some times and makes work flow slow. Review collected by and hosted on G2.com.

Full suite of services for Freight forwarding, from quoting to invoicing. Review collected by and hosted on G2.com.

I rarely used to prepare quotes but OPS staff had no complaints Review collected by and hosted on G2.com.

sort data is helpful, it save time for us Review collected by and hosted on G2.com.

it is difficult to share because for now is good for me Review collected by and hosted on G2.com.

I like how I can look up active files under the client profile ID search and/or by controller. Review collected by and hosted on G2.com.

Not being fully trained on all the quick tips and tricks when it comes to correcting Port of Entry Discrepancy, or split pieces without reaching out to Descartes. Review collected by and hosted on G2.com.

easy to processing AES and Bill of ladings Review collected by and hosted on G2.com.

I only use for processing AES, bill of ladings and invocies Review collected by and hosted on G2.com.