I appreciate Descartes Forwarder Enterprise Suite for its simple interface and user-friendly design, which makes it easy to navigate. It's also straightforward to train new employees on the platform thanks to these features. The well-organized dashboard and user-friendly app contribute to a very easy setup experience. Review collected by and hosted on G2.com.

There are issues sometimes with copying from a doc and pasting into Descartes Forwarder Enterprise Suite, sometimes we experience issues with EDI transmission. Review collected by and hosted on G2.com.

What I like about this is how complete and operationally focused it is-it's not just a TMS, it's basically your entire forwarding business in one system. The combination of end-to end visibility, automation, compliance and financial integration makes the day to day much easier. Review collected by and hosted on G2.com.

The UI feels outdated, and the setup is overly complex. There are also too many clicks required, along with frequent glitches and noticeable slowdowns. Review collected by and hosted on G2.com.

The user interface is clear and navigation is easy. Customer service is great as well. Review collected by and hosted on G2.com.

There wasn't much to dislike about Descartes; it was extremely easy to learn. Review collected by and hosted on G2.com.

how customer friendly it is, EDI integrations with ACE and shipping lines Review collected by and hosted on G2.com.

that I cant open multiple shipments at the same time Review collected by and hosted on G2.com.

all functions done in one module, ISF, entries, 5106, etc Review collected by and hosted on G2.com.

redundant fields, could be only filled out once Review collected by and hosted on G2.com.

I find Descartes Forwarder Enterprise Suite incredibly valuable for its ability to keep me organized with all my shipments. The software’s dashboard feature, which provides a centralized view of every shipment I've done, is particularly useful as it allows me to manage everything effectively in one place. The speed and efficiency of submitting shipping instructions electronically through Descartes is another aspect I appreciate, as it reduces the reliance on paper, making the process more environmentally friendly and sustainable. These features collectively make my workflow smoother, allowing me to focus on the critical aspects of freight forwarding without being bogged down by logistical hassles. Review collected by and hosted on G2.com.

I experience technical issues with Descartes Forwarder Enterprise Suite occasionally, such as slow runtimes and PDF documents not being copied correctly into the system. The most serious problem occurs with slow AES validation and delays in sending shipping instructions to the steamship lines, which, although rare, cause significant stress when they happen. Review collected by and hosted on G2.com.

What I appreciate most is how easy it is to use. Issues are resolved promptly, and I can accomplish nearly everything I need for my daily work. If there’s something it can’t do, new features can be added quickly. It’s also straightforward to learn. Review collected by and hosted on G2.com.

It seems like it's dated in my opinion. The layout lacks modernization. Review collected by and hosted on G2.com.

Software automates Denied Party Screening and enables operations and accounting and collections to be linked providing visibility to payment for freight release. It enables a lot of customization and ad hoc reporting. Reports can be automated to run daily etc. and tracking is integrated and provides visibility to customers through online portal. Wildly customizable. Customer support is prompt. Review collected by and hosted on G2.com.

The hardest part of the software is the initial set up. To get basic documents to generate such as a bill of lading or work order or invoice etc. the templates need customization. also many of the tools are a bit unintuitive. I think they are just 1 generation away from a really slick UI that will make life easier for users. In its current state there are great tools but it feels more like database management than us user centric interface. There are some canned reports but the formating as PDF or Excel isn't always usable for further number crunching due to formatting. We have had to make our own custom reports which fortunately one can do. It lacks tracking based automations. We are looking forward to their implementation of tracking based data automation such as vessel sailing and arrival dates being populated from tracking data but this is still not yet possible. Review collected by and hosted on G2.com.

I really like the Descartes Forwarder Enterprise Suite for its ease of use, making it quite valuable to me. It effectively helps me manage shipments by showing when documents need to be submitted and keeps me aware of important deadlines like document cut-off and port cut-off. This functionality is crucial for me as it ensures that my shipments do not roll onto a new vessel. Additionally, the initial setup was easy, which was a plus. Review collected by and hosted on G2.com.

Sometimes, the system is slow and lags. Review collected by and hosted on G2.com.

I find that Descartes Forwarder Enterprise Suite keeps things organized and moving forward a lot easier than paper does. It's the best for organizing shipments and helps my team see things clearly. Review collected by and hosted on G2.com.

Vehicles are a sore spot for this specific tech. The VIN# search and autopopulating the vehicle's year, make, model, etc., from the VIN# could be improved. Review collected by and hosted on G2.com.