--- title: Descartes Forwarder Enterprise Suite Reviews meta_title: 'Descartes Forwarder Enterprise Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 75 reviews by the users' company size, role or industry to find out how Descartes Forwarder Enterprise Suite works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 75 scale: '5' date_modified: '2026-08-14' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Descartes Forwarder Enterprise Suite Reviews **Vendor:** Descartes Systems Group **Category:** [Freight Management Software](https://www.g2.com/categories/freight-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 75 ## About Descartes Forwarder Enterprise Suite Descartes Forwarder Suite™ is an intuitive platform that enables freight forwarders to effectively coordinate air and ocean import and export shipments. The freight forwarder transportation management system (TMS) is extensible and can provide customer-facing web-based visibility, complete multimodal shipment management, advanced accounting and financial analysis as well as smart workflow automations with expert technical support. ## Descartes Forwarder Enterprise Suite Pros & Cons **What users like:** - Users value the **ease of use** of Descartes Forwarder Enterprise Suite, which enhances shipment management and organization. (15 reviews) - Users appreciate the **ease of use and comprehensive workflow integration** of Descartes Forwarder Enterprise Suite for daily operations. (4 reviews) - Users value the **ease of shipping management** with Descartes Forwarder Enterprise Suite, enhancing efficiency and compliance in operations. (4 reviews) - Users commend the **helpful and responsive customer support** of Descartes Forwarder Enterprise Suite, enhancing their overall experience. (3 reviews) - Users value the **robust reporting capabilities** of Descartes Forwarder Enterprise Suite, streamlining operations and enhancing workflow efficiency. (3 reviews) - Speed (3 reviews) - Easy Setup (2 reviews) - Easy Uploading (2 reviews) - Efficiency Improvement (2 reviews) - Users find the **helpful support** and user-friendly design of Descartes Forwarder Enterprise Suite saves them time and streamlines tasks. (2 reviews) **What users dislike:** - Users find the **expensive additional modules** for Descartes Forwarder Enterprise Suite a frustrating barrier to accessing new features. (3 reviews) - Users face **feature issues** with Descartes Forwarder Enterprise Suite, including glitches and difficulties due to frequent changes. (3 reviews) - Users find the **outdated information** and interface cumbersome, diminishing the overall user experience with the platform. (3 reviews) - Users report **slow performance** in Descartes Forwarder Enterprise Suite, causing frustrating delays and workflow interruptions. (3 reviews) - Users face frequent **system downtime** with Descartes Forwarder Enterprise Suite, disrupting workflow and requiring support intervention. (3 reviews) - Users find the **complex usability** of Descartes Forwarder Enterprise Suite challenging, especially during setup and navigation. (2 reviews) - Delays (2 reviews) - Users find the **dated design and complexity** of Descartes Forwarder Enterprise Suite impacts usability and efficiency. (2 reviews) - Users face issues with **duplicate entries** , causing confusion and complicating invoicing processes for prepayments. (2 reviews) - Users find **limited customization** challenging, requiring significant effort to tailor essential documents and templates effectively. (2 reviews) ## Descartes Forwarder Enterprise Suite Reviews ### 1. Descartes opinion **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Descartes Forwarder Enterprise Suite?** Being able to EDI shipping instructions quickly. **What do you dislike about Descartes Forwarder Enterprise Suite?** It goes down often or glitches, when it updates, things change place on the screen making it more difficult. **What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you?** I don't know how to answer this question. I don't know what problems they are solving currently. ### 2. OneView team is not transparent and not open to criticism and don't like change **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Descartes Forwarder Enterprise Suite?** So far the option of being able to extrack and create a part from the entry. and the use of truvis storage document. **What do you dislike about Descartes Forwarder Enterprise Suite?** Has too many windows a lot of unecesary fields not requiered for completing an entry. fees not generatig, basically all a manual process. Lack of Automation **What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you?** Currenlty there are more problems than benefits, ServiceDesk is helpful fixing an issue but the problems continues to exist on other entries - [View Descartes Forwarder Enterprise Suite pricing details and edition comparison](https://www.g2.com/products/descartes-forwarder-enterprise-suite/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A57%3A53+-0500&secure%5Bsession_id%5D=5f84f03b-a6ba-43df-8c8b-c7c68f3fbfd0&secure%5Btoken%5D=2ae0345d47afa025ebfb93b1a54a0bad54e72a7a21575d55f56d801776d27e56&format=llm_user) ## Descartes Forwarder Enterprise Suite Integrations - [ACE](https://www.g2.com/products/psc-software-ace/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [INTTRA by E2open](https://www.g2.com/products/inttra-by-e2open/reviews) - [OpenTrack](https://www.g2.com/products/opentrack/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Descartes Forwarder Enterprise Suite Features **Carrier Management** - Carrier Information - Evaluation - Performance **Freight Modes** - Definitions - Pricing - Selection - Route Optimization **Customer Management** - Customer Portal - Quotes - Documents **Additional Functionality** - Local Forwarders - Reporting & Statistics - EDI - Shipping Labels - Rate Management - Document Management - Invoice Management - Activity Dashboard - Waybills - LTL/Shared Truckload - For Freight Operations - Generative AI - Delivery Tracking - Inventory Management - API - Shipping Management - Accounting - International Forwarders - Warehouse Management - Shipment Tracking - 3PL Management - Dispatch Management - Transportation Management - Fleet Management - Third-Party Integrations - AI Copilot - Real-Time Notifications - Truckload Management - Scheduling - Customer Management - Import/Export Management - Quotes/Estimates - Order Management ## Top Descartes Forwarder Enterprise Suite Alternatives - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) - 4.4/5.0 (300 reviews) - [GoComet](https://www.g2.com/products/gocomet/reviews) - 4.9/5.0 (238 reviews)