I have used the both the web version and the API over hundreds of hours. Overall it is a great product. Customer service is still excellent. The data quality is also excellent. I highly recommend Datamyne for any organization who must analyze trade data. Review collected by and hosted on G2.com.

API customer support has improved. I noticed that some databases through the API were occasionally not updated. However, after Datamyne was notified, they were updated in reasonable time. Access to the databases through an LLM or AI would be helpful - higher subscription prices or fees can be warranted for this. Review collected by and hosted on G2.com.

The customer support of Descartes Datamyne is exceptional. I signed up for the data that Datamyne has to offer, so we use it in our drayage business. However, I was very impressed by the customer support and how good the Descartes Support and Sales team is. Review collected by and hosted on G2.com.

The Datamyne web portal is slow to load. The navigation is funky. Once you get the hang of it, it makes sense, but it is still slow to navigate. Review collected by and hosted on G2.com.

What I like best about Descartes Datamyne is its depth and reliability of global trade data. It provides detailed import–export records, strong search and filtering tools, and timely insights that make it easier to identify suppliers, competitors, and market trends. Review collected by and hosted on G2.com.

What I dislike about Descartes Datamyne is that the interface can feel complex and not very intuitive at first, and some advanced features have a learning curve. Review collected by and hosted on G2.com.

I have been using Datamyne for decades as an essential industry tool, primarily for U.S. import-export trade data.

It was always a quality product. Over the years it has been fine-tuned and enhanced for user ease.

The service level, with dedicated customer support, has always been both personable and efficient. Review collected by and hosted on G2.com.

Can be a little pricey. Main benefit is due to U.S. CBP data, other countries can be more patchy. Review collected by and hosted on G2.com.

I find Descartes Datamyne especially useful for accessing customs declaration data, which is crucial for understanding how specific markets are segmented and identifying major players according to our targets. I appreciate the feature that discloses specific shipments data for some countries, as it enhances my ability to track and analyze trade patterns comprehensively. Furthermore, knowing the major players in a trade lane is particularly advantageous for strategic planning. The initial setup was easy, which allowed for a smooth transition into using the service. Overall, the functionality and ease of use contribute to my high rating of 9 out of 10 for recommending Descartes Datamyne to friends or colleagues. Review collected by and hosted on G2.com.

I dislike that Chinese customs data are not precise. Review collected by and hosted on G2.com.

The information is quite accurate, always very organized and clear. It contains a lot of valuable information, and the website is very easy to use. In addition, the support team is very attentive and quick. Review collected by and hosted on G2.com.

It only allows me to download 10,000 lines. I work with a lot of data, and if I want to download a full year, I can’t because of the limit. Review collected by and hosted on G2.com.

Datamyne is a highly effective tool for gaining a directional understanding of import and export volumes between countries, right down to specific ports and cities. It has been extremely useful in guiding us during lead generation activities. The client support team is also very helpful, taking the time to offer one-on-one guidance to ensure you get the most out of the tool for your particular needs. Review collected by and hosted on G2.com.

A more comprehensive mapping of datapoints would be valuable. I recognize that this is a common challenge across all tools in this space, but the product would be even more impressive if ongoing improvements were made in this area. Additionally, having direct integrations with CRM systems like Hubspot and Salesforce would be extremely helpful. Review collected by and hosted on G2.com.

What Datamyne Provides

Import and export data: Details on shipments entering or leaving specific countries.

Buyers and suppliers: Lists of companies purchasing or supplying specific products, including their names and contact details (depending on data availability).

Product insights: Information based on HS codes (Harmonized System codes) and product descriptions, so you can track which markets are buying or selling certain goods.

Trade volumes and values: Data on quantities, weights, and declared values of shipments.

Market analysis: Helps identify trends, emerging markets, and competitors within a product catego Review collected by and hosted on G2.com.

Complex filter structure:

You often have to combine filters like HS Code, Product Description, Country of Origin/Destination, Date Range, and Port. If you miss or misalign one, the results can be too broad or too narrow.

Inconsistent product descriptions:

Since Datamyne data comes from customs records, product names vary a lot (e.g., “PVC pipe,” “polyvinyl chloride tubing,” and “plastic pipe” might all refer to the same thing). That makes keyword searches unreliable unless refined. Review collected by and hosted on G2.com.

We like that we can do Global searches. We like the increasing offers of country information. The is aspect that we can quickly organize and summarize information by different issues (buyer, seller, buyer country, etc) is very helpful. And the customer service is outstanding. Review collected by and hosted on G2.com.

There's no downside. We wish there was more data on Europe, but we don't hold the company at fault for that. Review collected by and hosted on G2.com.

Descartes Datamyne provides exceptionally detailed and reliable global trade data that has become a cornerstone of our market analysis and sales strategy. As a logistics firm, we rely on accurate, up-to-date shipment information to identify potential customers, track competitors, and understand trade flows. The platform’s interface makes it easy to filter by HS codes, ports, carriers, or specific companies, giving us quick insights that used to take hours to compile manually. Review collected by and hosted on G2.com.

Cannot think of much as of now. We have a long time partnership with Datamyne. Review collected by and hosted on G2.com.