Emily L.
EL
Emily L.
Sales Coordinator
Small-Business (50 or fewer emp.)
"Effortless Market Intelligence with Precise Filtering"
4.5/5
What do you like best about Descartes Datamyne?

I really like the capability of Descartes Datamyne to parse through dense data collections with specific filters, allowing me to get more meaningful data and be more specific in the results I obtain. I also find that the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

The port of unlading filter would be really useful if it could connect to broader data - like customer name and supplier name for instance Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

Emily, thank you so much for your review. We’re glad that the powerful filtering and easy setup in Descartes Datamyne has been helping you uncover meaningful market intelligence and gain deeper visibility into shipping activity. For the enhanced port of unlading analysis you mentioned, your Data Specialist can help you explore available search options and workflows to further connect shipment, supplier, and customer insights.

Rich K.
RK
Rich K.
Air Export Agent
Enterprise (> 1000 emp.)
"Great for Shipping Lanes, but Missing Vendor Contact Details."
3/5
What do you like best about Descartes Datamyne?

Easily find shipping lanes and vendor info. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

does not provide any contact information Review collected by and hosted on G2.com.

AB
Ashley B.
"Excellent Usability, Poor Customer Service Experience"
4.5/5
What do you like best about Descartes Datamyne?

I think Descartes Datamyne is really great. I find information on it much more quickly than on Import Genius. I also like the usability and the ability to search the whole bill of lading. It's much more user-friendly for finding import records or separate commodities and drilling down on information to find sales targets. We're also able to find additional leads. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

The contract is quite long, and the billing contact was completely unresponsive. We signed up for the global program and realized we didn't need it, but the sales rep said we're locked in, even though all we needed was the USDNA. This resulted in a big price difference that I didn't understand. The Columbia data is lacking compared to another service we have, which is preferred by our office in Columbia. The customer service rep was very rude and unhelpful when trying to adjust the level of service. There's not much information available on US exports, which is really unfortunate. Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

Ashley, thank you for sharing your thoughts with the community. We’re glad to hear that Descartes Datamyne is helping you find leads quickly and efficiently, and you are liking its search capabilities. Regarding your experience with the billing process and customer service, we are deeply apologetic for the inconvenience it caused. We take your feedback seriously and are always looking for ways to enhance our user experience and data coverage. In the meantime, if you need assistance with anything, please feel free to reach out to your Data Specialist. We always strive to serve you better!

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Access to 1st quality database"
5/5
What do you like best about Descartes Datamyne?

I appreciate the level of detail available in the information you can access, as well as how simple it is to generate graphic reports using the Visual View. I also find it useful to have the option to save queries and have them automatically updated on a regular basis. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

When you need to filter by HS Codes, you have to submit each filtered item one at a time, which is quite time-consuming. Additionally, we have noticed that some of the data is not very accurate, such as the weight per pedimento. Review collected by and hosted on G2.com.

Response from Alfred Hille of Descartes Datamyne

Thank you so much for this 5-star review on our global trade data software. With regards to your concerns, Datamyne's Advanced Query functionalities allow you to easily add multiple HS codes in one search query. Please connect with your Data Specialist who will assist you in utilizing this feature. Additionally, they will work with you to investigate and resolve any discrepancies with Pedimento records.

Bernard V.
BV
Bernard V.
Company Owner
Enterprise (> 1000 emp.)
"Intuitive Interface and Outstanding Data Accuracy"
5/5
What do you like best about Descartes Datamyne?

The user interface is highly intuitive, making it easy to navigate. I am particularly impressed with the data accuracy and availability, which are outstanding. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

Of some countries, import and export data is not available. Perhaps Descartes could find a way to work some "magic" and gain access to a broader range of data. Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

Bernard, thank you for your feedback. We are thrilled to know that you find Descartes Datamyne highly intuitive. We understand how important comprehensive and accurate information is, and we are actively working on expanding our coverage and enhancing the details we provide. If you would like to be able to gain access to global insights, please reach out to your Data Specialist to discuss our Global Trade Data product. Descartes Datamyne Global Trade Data includes access to datasets from over 190 countries.

BN
Bhushan N.
Human Resource
Mid-Market (51-1000 emp.)
"Effective Lead Generation with Some Data Cleanup Needed"
5/5
What do you like best about Descartes Datamyne?

I like the feature of generating qualified leads and uncovering new business opportunities. It provides real shipment data, allowing users to see which companies are actively importing and exporting specific products. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

I feel the data sometimes can be inconsistent and might require manual cleaning. Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

Bhushan, thank you for your feedback and for sharing how Descartes Datamyne supports your lead generation and competitor analysis efforts. We’re glad the real shipment data and saved search capabilities help you uncover new opportunities. For the data consistency and cleanup you mentioned, your Data Specialist can assist with optimizing queries and refining exports to better support your analysis.

Yan X.
YX
Yan X.
Global Business Development Manager
"Global Business Development Manager"
5/5
What do you like best about Descartes Datamyne?

I find Descartes Datamyne extremely valuable for streamlining my job of finding prospective customers, particularly US importers. The platform significantly enhances my workflow efficiency by eliminating guesswork and providing direct access to the exact importer profiles I need. I am impressed with the one-on-one training it provides, as it has armed me with techniques to use the software more efficiently. I appreciate the ability to rapidly download the specific data I need, such as exporter information from Texas and generating a large number of leads, within just one minute. The ease of setting up Descartes Datamyne was impressive, further adding to its appeal. These aspects make it an indispensable tool in my toolset, reflected by my highest recommendation rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

No complain Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

Thank you so much for sharing your thoughts with us, Yan. We are thrilled to know that Descartes Datamyne is helping you enhance your workflow efficiency. Thank you for recognizing our product as user-friendly and comprehensive. Your feedback is invaluable in helping us identify and prioritize areas for optimization. Thank you for being a valued customer!

Verified User in Import and Export
UI
Verified User in Import and Export
Small-Business (50 or fewer emp.)
"Powerful Trade Insights with Room for Smoother Performance and Integration"
5/5
What do you like best about Descartes Datamyne?

Descartes Datamyne provides a clear and detailed view of import and export trade activity, making it extremely useful for identifying potential customers, understanding market trends, and tracking competitors. The search filters and data visualization tools make it easy to narrow down results by product, port, or company, which saves a lot of time. I especially like the accuracy and depth of shipment data — it helps validate business intelligence and supports sales outreach with real numbers. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

While the platform is very powerful, it can sometimes feel slow or clunky when running larger searches, and the interface could be more modern or intuitive. Some smaller importers/exporters may not always appear in the dataset right away, which can make it harder to track certain niche markets. Exporting data to Excel or integrating it with CRM tools could also be smoother. Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

We are happy to know that Descartes Datamyne is helping you grow your business by finding qualified business opportunities and improving the effiiciency of your trade compliance operations. Thank you for your kind words and for sharing your thoughts with the community. We take your suggestions seriously and are continually seeking ways to improve our user experience. For assistance with optimizing data search and data sharing capabilities, please feel free to reach out to your Data Specialist. We appreciate your support and are committed to making our product even better.

Dhiraj S.
DS
Dhiraj S.
Chemist
Mid-Market (51-1000 emp.)
"Deep details, Easy Breakdown, and Up-t-date knowledge"
4.5/5
What do you like best about Descartes Datamyne?

The alert system in Datamyne is very helpful and handy that lets you know when the new data has been updated on regular saved queries without having to go to check every time. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

Adding Cas numbers section for chemicals imports. Also, punctuations and grammar errors still exist that needs to be improved. Some of the master bill of lading are missing, needs to be checked on it. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

Thank you for your feedback. We're glad you appreciate the detailed import and export data with the provided filtering and sorting options.

For hands on support with data review and analysis, please reach out to your assigned Data Specialist.

Thank you for choosing Descartes Datamyne.

Kate L.
KL
Kate L.
Deputy General Manager - Administration
Small-Business (50 or fewer emp.)
"An invaluable tool for marketing and client review"
5/5
What do you like best about Descartes Datamyne?

Datamyne is very intuitive, providing several ways to quickly find the data you require. The platform makes exporting data straightforward and allows you to schedule automatic report deliveries, which removes the hassle of manual setup. Most importantly, my account representative has been instrumental in assisting us to identify customers who are otherwise hard to find. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

Certain details appear to be either missing or inaccessible. Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

We are thrilled to know that Datamyne is working well for you, Kate. Thank you for your support and for being a valued customer. We appreciate you calling Datamyne an invaluable tool for marketing and client review. Again, thank you for your trust!