Jackie B.
JB
Jackie B.
Key Account Executive Import
Mid-Market (51-1000 emp.)
"Insightful Import Data Service"
4/5
What do you like best about Descartes Datamyne?

I like the capability to deliver import statistics and detailed Bill of Lading information. The volume of data available allows for thorough market analysis, providing crucial insights into who is importing and exporting the products we manage. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

Occasionally, the platform's interface can be complex, making navigating and finding specific data challenging. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

Thank you for your review, Jackie. We are happy to hear that you are gaining valuable insights from Datamyne's import statistics and bill of lading database. If you are finding it challenging to navigate the user interface, please reach out to your assigned Data Specialist for hands on support. Additionally, we do offer regular product training sessions--ask your Data Specialist for the dates and registration info.

Frank T.
FT
Frank T.
Global Head of Sales Operations and Enablement
Mid-Market (51-1000 emp.)
"Critical data resource for our business development efforts"
5/5
What do you like best about Descartes Datamyne?

The comprehensiveness of the data, the real time accessibility, and the wonderful service and support from the Datamyne team Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

Would love to have more in-depth data around the non-North America imports and exports Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

We are thrilled to hear that you find Datamyne to be comprehensive with up-to-date data, and that you value the support offered by our Data Specialist team. If you would like to explore data sets from countries outside of North America, please discuss the Global Trade Data product with your Descartes Datamyne Account Manager.

Sarah P.
SP
Sarah P.
Key Account Manager
Mid-Market (51-1000 emp.)
"Overall, good service platform, but there are lagging time."
4/5
What do you like best about Descartes Datamyne?

It is a very straightforward platform and easy for anyone new to use.

Once the data is sent, coming back time with confirmation is pretty fast as well. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

The system is Slow to process the data often. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

Thank you for your feedback. We’re glad to hear that you find Descartes Datamyne straightforward and that the quick confirmation times are beneficial for your AMS and ISF filings.

If there are any specific areas where you experience delays, please let us know so we can address them with your assigned Data Specialist. Our team is on standby to ensure that you are getting the best performance possible from the Datamyne platform.

Eduardo R.
ER
Eduardo R.
Procurement Controller
Enterprise (> 1000 emp.)
"Extensive Import/Export data and easy to use interface"
4.5/5
What do you like best about Descartes Datamyne?

Easy to use query creator and integrated global date database, instead of using individual country based information. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

It would be useful to generate reports with data range over 1 year. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

Hello Eduardo,

Thank you for your review! We are thrilled to hear that you find data searches intuitive and easy to use. We are also pleased to hear that you are benefiting from our Global Trade Data solution!

If you need assistance pulling data sets within a certain time period, please reach out to your assigned Data Specialist. This will be a straightforward fix for them.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"accurate information and easy to obtain"
5/5
What do you like best about Descartes Datamyne?

that information is quickly updated, and you can get historical information Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

that doesnt show HBL information, so I only get the NVOCC information instead of the actual shipper on exports Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

Thank you for your positive review of Descartes Datamyne. We’re glad to hear that Datamyne is working well for you. For assistance with our data capabilities, please reach out to your Data Specialist. We appreciate your support and are committed to making our product even better.

Okan .
O
Okan .
Araştırma Görevlisi
Enterprise (> 1000 emp.)
"It provides very usefull data about custom statistics."
3.5/5
What do you like best about Descartes Datamyne?

Especially, statistics related with the USA customs are very helpfull for me. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

There are more limited information provided in Latin America customs when it is compared with that of the USA. Also, i can not obtain recent information in some Latin American countries. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

Thank you for your review Okan. It's great to hear that Descartes Datamyne has been crucial to your market review and evaluation. If you are experiencing restrictions in data from other countries, please reach out to your Account Manager and discuss the possibility of upgrading your subscription to include Global Trade Data. Using global trade data, users are able to access a wealth of information that isn't visible from US trade alone.

Verified User in Chemicals
UC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Custom email alerts assist with keeping up to date."
4/5
What do you like best about Descartes Datamyne?

The custom email alerts are a convenient way to keep watch on intermittent activity. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

Innacurate or incomplete B/L details are difficult to overcome when aggregating data. Review collected by and hosted on G2.com.

Response from Nandini Singh of Descartes Datamyne

Thank you for your positive review! We’re glad to hear that Datamyne is working well for you, and you are liking the custom alerts feature. We take your suggestions seriously and are always looking for ways to enhance our user experience. Please reach out to your Data Specialist if you want further assistance in optimizing your experience with our comprehensive data.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Comprehensive data coverage and versatile user interface"
5/5
What do you like best about Descartes Datamyne?

the data filter function and its visualization helps users identify the useful data points quickly. The multiple data fields also enable searching for various purposes. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

Sometimes the requirement on the keyword search is too strict. Also sometimes there's mismatching of company names and the actual record. The team needs to vet the data more carefully. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

Thanks for your 5-star review of our global trade data software and its data visualization features. With regards to your issues on search filtering, our platform has many flexible search tuning features such as Boolean search which allows you to broaden the parameters of your queries. With regards to the data mismatch, be assured that our team works tirelessly, validating millions of records to achieve the highest quality data possible. Please flag any error to your dedicated Data Specialists who will get it rectified as well help you refine your search queries.

See how Descartes Datamyne improved
EC
Enric C.
Market Intelligence Manager
Enterprise (> 1000 emp.)
"Great company with an outstanding team and a product that provides truly actionable insights."
5/5
What do you like best about Descartes Datamyne?

They have a team and a structure that allow them to solve any issue in literally minutes. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

They could have more countries with detailed information. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

Enric, thank you for your review! It's great to hear that you find that Datamyne is filling in data gaps within your industry so that your are able to track trends, competitors, and pricing. It sounds like you would benefit from our Global Trade Data product. Global Trade Data would gain you access to trade information from over 180 counties. If this is of interest to you, please reach out to your Account Manager for more information.

Sandy L.
SL
Sandy L.
Director Of Business Development, Fulfillment Sales
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"We received superior support on use of the webtools. We highly recommend their teamwork expertise."
5/5
What do you like best about Descartes Datamyne?

The ability to configure reports and received technical support and training on the tools. Included in our setup was the creation of new report layouts to fit our business needs. They accomodated our needs in a timely and organized, professional manner. Review collected by and hosted on G2.com.

What do you dislike about Descartes Datamyne?

None realized. We use for both US and International. Review collected by and hosted on G2.com.

Response from Ryan Dennis of Descartes Datamyne

We are thrilled to hear that you value the ability to configure reports and that your are receiving effective customer service for your business's unique needs. Thank you for choosing Descartes Datamyne!