---
title: Descartes Datamyne Reviews
meta_title: 'Descartes Datamyne Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 186 reviews by the users' company size, role or industry
  to find out how Descartes Datamyne works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 186
  scale: '5'
date_modified: '2026-08-08'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---


# Descartes Datamyne Reviews
**Vendor:** Descartes Systems Group  
**Category:** [Global Trade Management Software](https://www.g2.com/categories/global-trade-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 186
## About Descartes Datamyne
Discover alternative buyers and suppliers, optimize trade lanes, expand into new markets, spot supply and demand shifts from a single integrated AI-powered platform to enhance your supply chain resilience and competitive edge using the world&#39;s best global trade database and tariff insights. Descartes Datamyne provides global trade data on more than 190 countries. Users can drill into bill of lading (BOL) and other customs declaration databases and search by country, HS and HTS code, product, buyer, supplier, among others, to access in-depth business intelligence to enhance international trade and competitive intelligence.




## Descartes Datamyne Reviews
  ### 1. User since 2008 with Chris Roy when it was Zepol

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Descartes Datamyne?**

Easy to use, access data quickly, save and print. Prepares me and positions me well when meeting with prospects.

**What do you dislike about Descartes Datamyne?**

My DNB or LINKEDIN do not sync with Datamyne so it requires me to log into their sites seperately and does not allow me to save or sync with CRM.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

It's not solving problems for me. It is allowing me to learn, prepare and validate.

**Official Response from Ryan Dennis:**

> Thank you for your feedback on Descartes Datamyne. We're glad it helps you access data efficiently. 

We are glad to hear that Datamyne is facilitating learning, preparation, and validation processes for you. We appreciate your trust in Descartes Datamyne for your data needs.

  ### 2. Great for trends in the market

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about Descartes Datamyne?**

broad area searches. I can customize the reports to my liking

**What do you dislike about Descartes Datamyne?**

logs me off too quick. I also need to log off if im searching under my import saved template reports vs export saved templatesreports

**What problems is Descartes Datamyne solving and how is that benefiting you?**

we use this to see trends. We look at the volumes the competitor sending to the US to get a feel of how much prodcut is in the US market

**Official Response from Ryan Dennis:**

> Thank you for your review! We are glad to hear that you enjoy the custom reporting features and have been able to leverage Datamyne to montitor industry trends and your competition.

We appreciate your feedback with regard to the automated log-off feature. This will be sent to our product development team for consideration. 

Due to security reasons, the system does time out after 60 minutes of idle. If you would like support or to troubleshoot, I would recommend that you contact your Data Specialist.

  ### 3. Great Insight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aizan  D. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2022

**What do you like best about Descartes Datamyne?**

Ease of sorting is the best feature. I can get as specific as I want to find actionable information for our team. I love the fact that I can pull additional data on shippers. Stellar.

**What do you dislike about Descartes Datamyne?**

So far, nothing hits me as missing. If anything, I would love to be able to pull the data on over 10,000. If I were to improve anything at all is that when I time out, I can login and continue from where I left off, instead of starting from scratch.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Data is important to us. Structured data, as found on Datamyne, saves us time since we don't have to organize data from multiple sources. It's all centralized here.

**Official Response from Alfred Hille:**

> Thank you for this 5-star review of our global trade analytics software. We appreciate knowing that the consolidated structured data provides you value and time saving. On the issue of ‘pulling more than 10,000 records’, please be aware that we have flexible download options for different data volume limits. Please connect with your Data Specialists to select an option that better suits your needs.

  ### 4. Its an awesome tool to get leads.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Descartes Datamyne?**

I like how much I can customize my search the best.

**What do you dislike about Descartes Datamyne?**

Company trade profiles will sometimes take forever to open, or not open at all, requiring a restart.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

It is solving identifiying the right importers to fit our company for potential leads.

**Official Response from Ryan Dennis:**

> Thank you for your insights. We are glad to hear you find the search customization helpful. 

We will relay your concerns around opening trade profile to our product development team for further investigation. 

  ### 5. easy to use but more option to input data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robina S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about Descartes Datamyne?**

easy to use, ease of implem, customer support, frequency of use

**What do you dislike about Descartes Datamyne?**

need more option to input data, ease of interation

**What problems is Descartes Datamyne solving and how is that benefiting you?**

some times it is slow and they reply and make correcton

**Official Response from Ryan Dennis:**

> Thank you for your review! We're glad you find it easy to use, implement, and appreciate customer support team. We will relay your concerns regarding input options and ease of interaction with our product development team. 

  ### 6. good import statistics

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Descartes Datamyne?**

Does a good job helping to identify market size.

**What do you dislike about Descartes Datamyne?**

not the most intuitive platform I have used. Need a lesson before you can properly navigate.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Helps see what competitors are doing.

**Official Response from Ryan Dennis:**

> Thank you for your review! We are glad to hear that you find Descartes Datamyne to be helpful with identifying market demographics and tracking your competitor's activity.  

We appreciate your critical feedback and will relay it to our product develpoment team for consideration. In the meantime, if you need assistance in operating Datamyne, or have any questions, I would recommend reaching out to our Customer Care team for 1-on-1 support, or utilize the Live Chat feature. Additionally, we do run regular tutorials to overview use of Datamyne with users and answer any questions.

  ### 7. very efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Descartes Datamyne?**

drilling down and visualizing data, ease

**What do you dislike about Descartes Datamyne?**

no comments for now, no frequency of use

**What problems is Descartes Datamyne solving and how is that benefiting you?**

I can get the necessary data to analyze my company's market share very easily and with support.

**Official Response from Ryan Dennis:**

> Thank you for your review!

  ### 8. Most comprehensive intelligence data provider

**Rating:** 4.5/5.0 stars

**Reviewed by:** VIJAY KUMAR V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Descartes Datamyne?**

Datamyne has most of the important countries covered in its database and it is very easy to use.

**What do you dislike about Descartes Datamyne?**

Updation of information has to be consistent and for major countries if the data that is uploaded is mined properly to give the accurate name of the product, net quantity and price, that will be very useful to assess the correct market potential.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Datamyne gives us in brief the market potential and the growth trend of a particular product that we are looking for.

**Official Response from Ryan Dennis:**

> We're pleased to know you find our database comprehensive and user-friendly.

Thank you for your feedback regarding information updates and data accurracy. Your suggestions are valuable as we strive to improve data accuracy and provide better market insights. Thank you for choosing Descartes Datamyne for your trade analysis.

  ### 9. A Great Resource of Information!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about Descartes Datamyne?**

Datamyne has helped me in researching various company's import data in order to ascertain where my services may be of value.  It has more details than other services than I have used, and the option to sort and view the data in various ways is extremely helpful in pinpointing the data that I need.

**What do you dislike about Descartes Datamyne?**

The only issues I do have are trying to figure out how to export large volumes of data in a "neater" manner.  It does export data well, but I would like more options.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Datamyne has helped me in providing a solution in gathering information for potential clients and industry trends that I would like to target.  With the plethora of information and tools at hand, I can focus on what my target areas are and what region specific areas are showing trends to help me achieve my goals.

**Official Response from Ryan Dennis:**

> Thank you for your review! We are please to hear that you have found the insights provided by Descartes Datamyne to be useful when research import data. We also appreciate your critical feedback with regard to large data exports. We will relay this to our product development team. 

  ### 10. Great platform for getting the right prices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomasz R. | Senior Cost Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Descartes Datamyne?**

Great database for price reference materials and products! Helps a lot with getting different matierial resin types and more.

**What do you dislike about Descartes Datamyne?**

The way of filtering data and how query search works, it could be improved ;)

**What problems is Descartes Datamyne solving and how is that benefiting you?**

I gives good price benchamrk.

**Official Response from Ryan Dennis:**

> Thank you for your review! We are thrilled to hear that Descartes Datamyne has been useful for price reference for materials and productss. We appreciate your positive feedback.

Thank you for sharing your concerns around filtering system and query search functionality. Your insights are noted, and will be shared with the development team. If you would like support in resolving this, I would recommend working with your Data Specialist or Account Representative to resolve. You may also utilize the Live Chat feature, or participate in Customer Training Webinars.

  ### 11. Effective and Effortless to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Destiny F. | Inside Sales Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Descartes Datamyne?**

The most helpful quality of Descartes Datamyne would have to be the amount of information it provides you. There are numerous filters to choose from to get all the necessary information. Descartes Datamyne is extremely helpful, and I would recommend it to friends and colleagues.

**What do you dislike about Descartes Datamyne?**

The least helpful quality of Descartes Datamyne would have to be the lagging and the speed at which it runs. Descartes Datamyne tends to lag and slow down when pushed a little too much.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Descartes Datamyne has helped me expand into new markets and commodities and optimize import and export trade lanes. These solutions benefit my knowledge of how much the global supply chain is impacted.

**Official Response from Ryan Dennis:**

> Thank you for your sharing your insights. It's excellent to hear that you find the abundance of information and filters extremely helpful. However, we understand your concern about lagging and speed issues. Your concerns will be shared with our technical team for investigation.

We appreciate your trust in Descartes Datamyne for your global trade data.

  ### 12. Great data to help drive intellegent business decisions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian B. | VP - Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Descartes Datamyne?**

The data is robust and accurate.  I use Datamyne to find new vendors, keep track of competitors and better understand the size of the markets we participate in.

**What do you dislike about Descartes Datamyne?**

The only challenge I have is when looking up duty rates I first have to search for the product, review other shipments to find the HTS code and then enter the HTS code in a separate tab.  It would streamline the process to be able to search by product rather than having to first find the HTS code.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Datamyne helps me track competitors, find suppliers, and confirm duty rates. It is my first stop when considering a new product or market.  Our company depends on it!

**Official Response from Alfred Hille:**

> Thank you very much for your review of our Global Trade Intelligence software. The issue you raise can easily be resolved by using the duty rate feature which allows you to search for the product without knowing the HS code. Simply type in the product name in the Search Bar, and you will see a dropdown list of potential HS codes with descriptions. Feel free to reach out to your data specialist to review this for you. 

  ### 13. Very useful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** NAIMA  Z. | BUSINESS DEVELOPMENT MANAGER, Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Descartes Datamyne?**

to find information about exporter/importer , or products ect

**What do you dislike about Descartes Datamyne?**

By moment i don't find a company that i'm looking for, despite that it exist and work as exporter

**What problems is Descartes Datamyne solving and how is that benefiting you?**

the information i receive from  Descartes Datamyne help me in my daily work, to identify business, to get information regarding the exporters/importers volumes and ports of Origen and destination...ect

**Official Response from Alfred Hille:**

> Thank you so much for taking the time to share your five-star review as well as providing feedback with opportunities to improve. With regards to your issue, you can take advantage of our Global Trade Database which gives you the ability to look for companies at a global level if the exporter/importer you were searching for did not readily show up in a single database. Additionally, you can fine tune search parameters to uncover company names in certain cases. For more information on how to fine tune your queries, please connect with your Data Specialist, we are happy to help.

  ### 14. Great program even better support staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** James B. | Account Executive - Partner Relations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Descartes Datamyne?**

I like that Datamyne's interface is very easy to use. You can keep your searches basic when you need some quick info, but can get super comprehensive when the need arises. 

The ability to research not just your initial query but you can also search into other companies that are associated with them,  it creates great lead opportunities. 

I think the most invaluable aspect is not the program but the support staff, any time you have a question or cant figure out a search they are always there to help as quickly as they can. I would recommend my team to anyone.

**What do you dislike about Descartes Datamyne?**

My only issue is that the program "times out" which forces you to log back in and recreate a search. If possible i hope they find a way to remove this.

other that no problems at all

**What problems is Descartes Datamyne solving and how is that benefiting you?**

They are helping target potential clients that can benefit from my company's expertise.

**Official Response from Alfred Hille:**

> Thank you so much for your 5-star review of our global trade intelligence software. With regards to your issue, it is a security feature that follows data safety best practices, the system is set to time out after 60 minutes of user inactivity. In these events, your productivity is not lost as the Datamyne software saves the last query that you conducted prior to being timed out, so you do not have to recreate it. This feature can be accessed at the top navigation bar when you log in again. If you need more information, please connect with your Data Specialist, we are happy to help.

  ### 15. Having import visibility helps us prospect the supply chain from port to  door.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert S. | Senior Manager, Account Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Descartes Datamyne?**

Imports are a major driver behind the US supply chain. Even in down markets, we can prospect through Datamyne to see what customers are actively running freight.

**What do you dislike about Descartes Datamyne?**

The only downside would be that we would like for the destination information to be more accurate, and more contact information that may be found on BOLs to help us prospect more efficiently.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

We not only need to find new customers who are running imports and exports, but also have to find better solutions for our customers. Datamyne gives us visibility on their operations to make that happen.

**Official Response from Alfred Hille:**

> Thank you very much for your five-star review of our Global Trade Intelligence software. With regards to accessing more contact information, we recently added Premium Contacts, which will allow you to search job titles and/or company names. Contacts generated include names, emails, and phone numbers. With regards destination information, Datamyne publishes final destination data as provided by CBP. Please connect with your Data Specialist for more information.

  ### 16. Good data for volumes and develop tools for new customers and leads.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Descartes Datamyne?**

Volume by port by countries and graphics. the all iitems from the raw data are very good to manipulate the info to develop specific tools. Helps to understand more the market.

**What do you dislike about Descartes Datamyne?**

Is limited according each country, you need pay  some package to get the global data in full format. can improve the visuals and add some tools to help to develop a market share.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Some volume ports and always they have time to resolve concerns. When I have a problem always their customer service attack the problem right away. they build a good relationship with my company

**Official Response from Alfred Hille:**

> Thank you for this excellent review of our global trade intelligence software. 
With regards to your concerns, our Global Trade Database product provides access to a range of in-depth, up to date business data via a single global database that facilitates faster research and analysis, uncovers opportunities in new markets, enhances strategic decision making for continued growth and generates sales leads. With the Datamyne Global Trade Database you can save time and effort by performing multi-country research for suppliers, customers, and products all in one place. 

Please reach out to our team if you need assistance with a demo or a free trial.

  ### 17. Datamyne experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vitor F. | Analista de marketing e inteligência de mercado - LATAM, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Descartes Datamyne?**

Availability of import data from the entire LATAM market

**What do you dislike about Descartes Datamyne?**

The platform is not very user-friendly and the country databases are completely separate, requiring multiple queries for the same product.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

It would decrease the time needed to extract the information

  ### 18. Great Info experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manuel V. | Business Research Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Descartes Datamyne?**

The information and software is all that i need to research my customers.

**What do you dislike about Descartes Datamyne?**

the search display sometimes not working

**What problems is Descartes Datamyne solving and how is that benefiting you?**

to know about the incoterm of my clients and find more new customers, we are converted more than 10 new clients with this platform,

**Official Response from Alfred Hille:**

> Thank you for taking the time to leave this 5-star review of our global trade analytics software. 
With regards to your issue, Datamyne is a web-based application, as such we encourage our users to access it via a Google Chrome browser for the best user-experience. Our Data Specialists are available to assist in ensuring all system requirements for the Datamyne software are enabled on your browser, so you enjoy optimal performance. Please reach out to our team if you need further assistance. We are happy to help.

  ### 19. Ok

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | Sales Manager, Sr., Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Descartes Datamyne?**

Plenty of data useful for sales opportunity's or preparing for customer calls.

**What do you dislike about Descartes Datamyne?**

Exports load to slow
Emailed lists instead of first downloads while exporting

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Leads

  ### 20. Datamyne has been an invaluable tool for our international trade practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in International Trade and Development | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Descartes Datamyne?**

I greatly appreciate the Descartes Datamyne platform that provides easy search capabilities.  I also greatly appreciate their expansion for including more countries in their offering.  The broad span country-specific trade data offerings has provided for one stop shopping.  I also greatly appreciate the quick response time that Datamyne provides.  Where it is difficult to communicate with other data providers, the Datamyne staff respond quickly to any questions related to our research projects.

**What do you dislike about Descartes Datamyne?**

Nothing comes to mind in terms of items that I dislike with respect to Descartes Datamyne.  Our firm has experienced a very positive long term relationship with Datamyne.

**Recommendations to others considering Descartes Datamyne:**

Datamyne provides staff that is readily available to help address any problems that may surface.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Sometimes our data queries will produce unexpected results,  Datamyne is very good at helping to resolve data issues.  Datamyne is also very good at tailoring search results.  As opposed to having to deal with an output that contains 1000s of observations, Datamyne will help to narrow the search terms producing an output that is much more manageable.  For our international trade group, time savers are extremely important.

**Official Response from Alfred Hille:**

> Thank you so much for taking the time to share this amazing review with the community. We are thrilled that Datamyne's global trade data and analytics capabilities meet your needs. We look forward to sustaining the positive experience you have enjoyed with us over the years.

  ### 21. Very important tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fabrice  B. | Sales and Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about Descartes Datamyne?**

Very convenient tool in order to follow import and export statistics.

**What do you dislike about Descartes Datamyne?**

Filters and sometimes complex to handle.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

It is always important to check what competition is importing or exporting compare to our sales. 
Very important information to know your efficience

**Official Response from Alfred Hille:**

> Thank you very much for your review and for sharing your feedback. Filters play an important part in the search process, and we try to make these as flexible as possible so that our customers can easily attain their objectives.  We offer unlimited training and support to help customers get the most out of their subscription. Feel free to reach out to your data specialist to schedule this for you. 

  ### 22. Exploring Datamyne

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Descartes Datamyne?**

I like how I can see the different products that are moving globally. It makes it very easy for our company to see demand in different areas that we may not already be taking advantage of.

**What do you dislike about Descartes Datamyne?**

It would be useful to be able to search by more specific keywords. The HS code sometimes gives too broad of a search, and if we were able to narrow this down we would be able to hone in on more specific projects that we're working on.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Datamyne is helping us solve the problem of identifying new suppliers. We have a good base of suppliers that we work with, but there is always room to add to our wheelhouse.

**Official Response from Alfred Hille:**

> Thank you very much for your 5-Star review of our Global Trade Analytics software and the market insights it provides. With respect to your issue, you can generate more refined results if you search by product description and/or HS codes. Please reach out to your Data Specialist to go over this with you, we are happy to help.

  ### 23. My experience with Descartes Datamyne has been nothing but excellent, incredible and very pleasant.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabela María G. | Market & Industry Intelligence Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about Descartes Datamyne?**

My experience with Descartes Datamyne has been nothing but excellent, incredible and very pleasant. Sabrina and Elizabeth have always been so very kind, helpful, supportive and always have my back and the answers I can't get on my own. I would really recommend Datamyne to any friend or colleague. The databases are very friendly to manage.

**What do you dislike about Descartes Datamyne?**

Nothing. I would really not change a thing about Datamyne.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Datamyne is providing me information about exports and competition that I could not get any other way or on any other page.

**Official Response from Alfred Hille:**

> Thank you so much for sharing this wonderful review with the community. We are grateful that the performance of Datamyne's customer success team, and the capabilities of the Global Trade Data software have exceeded your expectations. 

  ### 24. Datamyne GTA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom B. | Program Manager Export Assistance, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Descartes Datamyne?**

I am a semi-regular user of Datamyne Global Trade Analytics. It provides me with import and export customs data for 125 countries worldwide in an easy-to-use format. I especially appreciate the product staff and the support staff.

**What do you dislike about Descartes Datamyne?**

I cannot think of anything I do not like.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

I work for a state trade assistance agency. I use GTA to help companies identify relevant countries to enter.

**Official Response from Alfred Hille:**

> Thank you so much for your 5-star review. We are pleased to know that the performance of Datamyne's customer success team, and the capabilities of the global trade analytics software have exceeded your expectations. 

  ### 25. Easy Conversion of Big Data into Useful Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about Descartes Datamyne?**

As a mid-size US-based chemical manufacturing company, Datamyne allows us to keep an eye on competitive products that are being imported by our customers.  This allows us a competitive advantage by seeing which of our customers might be bringing in our similar products from overseas.  It also allows us to see which products are being imported that we might not be producing but have the capability to.  Often our domestic customers want a domestic source of supply.

On the flip side, we also look at what types of products are leaving the US.  It is always good to know where your competition is sending their material.

**What do you dislike about Descartes Datamyne?**

As with all data extraction, you do have to weed out some excess, irrelevant information.  However, Datamyne does a good job at organizing the data in a way where relevant and irrelevant information is easy to differentiate.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Datamyne helps us solve the problem of losing business to overseas suppliers.  While a domestic production location is always an advantage, we can lose the business based on lower costs from overseas.  Seeing which types of products are being imported allows us to have a better idea of where we need to be more price competitive.

**Official Response from Alfred Hille:**

> Thank you so much for this 5-star review on Datamyne's global trade data, sales lead generator, and analytics capabilities. Please connect with your Data Specialist if you would like additional assistance in fine tuning your search queries to suppress false matches and generate even better results.

  ### 26. Best in Class!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Descartes Datamyne?**

I have been a customer of Datamyne for almost a decade now, its extensive geographical scope, coupled with excellent customer service make it easily the leader in this segment, they go above and beyond the competition and are always ready to assist if any issues pop up.

**What do you dislike about Descartes Datamyne?**

Lack of coverage for some countries in the Middle East.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Information is knowledge, they provide the data in a user-friendly way, easy to digest, analyze, and act upon it.

**Official Response from Alfred Hille:**

> Thank you so much for sharing this insightful review with the community. We appreciate the decade-long opportunity to provide you with global import and export data, trade analytics and lead generation tools. With regards to the countries currently not covered, please be assured that it is on our roadmap to implement, as we continuously expand our country coverage. 

  ### 27. Solid dataset with stellar support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Descartes Datamyne?**

online support is great. Great interface.

**What do you dislike about Descartes Datamyne?**

really have to learn the nuances of the variance country datasets

**What problems is Descartes Datamyne solving and how is that benefiting you?**

competitive intelligence

  ### 28. great tool to analyze trade

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Descartes Datamyne?**

The way data is organized is very helpful. Datamyne excels in simplicity and easy navigation compared to similar database in the market

**What do you dislike about Descartes Datamyne?**

Consignee or shipper comes with no contact information

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Datamyne organizes trade data in a complex world. I can study and analyze the market from different angles.

  ### 29. Datamyne Service is Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck H. | Sr VP, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Descartes Datamyne?**

Most helpful is the knowledge and willingness of the staff to help fill the customer's needs.  Everyone at Datamyne is most patient and helpful.

**What do you dislike about Descartes Datamyne?**

There is no downside with Datamyne for my purposes.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

We must understand which competitors are producing products offshore that will compete with our domestically produced products.  Datamyne allows us to have that knowledge on a daily basis or by searching a time period.

**Official Response from Alfred Hille:**

> Thank you for this 5-star review. We are pleased to know that the performance of Datamyne's customer success team, and the capabilities of the global trade analytics software have exceeded your expectations. 

  ### 30. Professional Help

**Rating:** 5.0/5.0 stars

**Reviewed by:** silvia j. | SSoursing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Descartes Datamyne?**

easy search
complete information
techinical support

**What do you dislike about Descartes Datamyne?**

dificult to do report, information unavaileble

**What problems is Descartes Datamyne solving and how is that benefiting you?**

obtain updated information on the products I need

**Official Response from Alfred Hille:**

> Thank you for the five-star review. We are super excited that you are happy with the Descartes Datamyne solution. With regards the issue of reporting, we understand that dealing with the depth and breadth of information that we provide might seem a little complex at first. But we do offer unlimited support and refresher trainings that customers regularly take advantage of in order to get maximum use out of Datamyne. For more information please reach out to your customer support representative, or contact me directly at ahille@descartes.com.

  ### 31. Its been a great tool for our business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2022

**What do you like best about Descartes Datamyne?**

The Partner Tree is one of the best tools on datamyne.

**What do you dislike about Descartes Datamyne?**

Sometimes searches don't lead to any good outcomes because of hidden results by the suppliers and cosignees.

**Recommendations to others considering Descartes Datamyne:**

Try it out.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

They help us find new suppliers for our business. Over the last 2 years with all the supply chain issues we have stayed ahead of the curve and the datamyne tool has been one tool that has helped us stay ahead of the curve.

**Official Response from Alfred Hille:**

> Thank you so much for taking the time to share your five-star review as well as providing feedback with opportunities to improve. With regards to your issue, you can take advantage of our Global Trade Database which gives you the ability to look for companies at a global level if the exporter/importer you were searching for did not readily show up in a single database. Additionally, you can fine tune search parameters to uncover company names in certain cases. For more information on how to fine tune your queries, please connect with your Data Specialist, we are happy to help.

  ### 32. Excellent on boarding and on going fast responsive service levels

**Rating:** 5.0/5.0 stars

**Reviewed by:** HIMANSHU J. | Business Development Consultant Sub Saharan Africa -FMCG industry, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Descartes Datamyne?**

The various DATAMYNE Packages options fo

**What do you dislike about Descartes Datamyne?**

Some market could not drill deep enough the data to each importer name level. Its not a DATAMYNE issue but a country reporting issue

**Recommendations to others considering Descartes Datamyne:**

Excellent database for seaching for qualified customers . Superior customer service level exceeds expectations and extremely responsive team

**What problems is Descartes Datamyne solving and how is that benefiting you?**

DATAMYNE IS solving import data analysis by various filters which greatly reduces our time spent researching

**Official Response from Alfred Hille:**

> Thank you very much for your five-star review on our global trade data and analytics software. With regards to your concern, you can uncover more company names by accessing our Global Trade Database, if you need assistance doing this, please connect with your Data Specialist. Be assured that we are constantly working to extend the depth of our import / export data and expand our country coverage. 

  ### 33. Great platform, great dara

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roberto A. | Marketing Intelligence Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Descartes Datamyne?**

I enjoy the dynamic of the platform, I think it is very intuitive

**What do you dislike about Descartes Datamyne?**

It would be great to have a catalog with the hs codes and the descriptions of the products

**What problems is Descartes Datamyne solving and how is that benefiting you?**

We get to know a big picture of mexico exports

**Official Response from Alfred Hille:**

> Thank you so much for this 5-star review of our global trade data software. With regards to your concerns, I am excited to share our extensive global trade research product, Descartes CustomsInfo, which provides a single source of customs compliance content including a catalogue of HS codes, tariff data, trade policies, and other classification and collaboration tools. You can check it out here www.customsinfo.com with the free trial option. If you would like to explore this product further, please connect with your Data Specialist who will be happy to get you started.

  ### 34. Up to date data and easy navigation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis H. | Marketing coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2022

**What do you like best about Descartes Datamyne?**

Be able to download data into spreadsheets

**What do you dislike about Descartes Datamyne?**

being  timeout and logoff even if I am using the system

**Recommendations to others considering Descartes Datamyne:**

If looking for the most available up-to-date import data, Datamyne has it.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Stack up against competition with competitive intelligence & drive results

**Official Response from Alfred Hille:**

> Thank you so much for your 5-star review on our global trade intelligence software. With regards to your issue, it is a security feature that follows data safety best practices, the system is set to time out after 60 minutes of user inactivity. In these events, your productivity is not lost as the Datamyne software saves the last query that you conducted prior to being timed out, so you do not have to recreate it. This feature can be accessed at the top navigation bar when you log in again. If you need more information, please connect with your Data Specialist, we are happy to help.

  ### 35. Great user experience and info

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about Descartes Datamyne?**

Accessibility of information and user experience

**What do you dislike about Descartes Datamyne?**

Only the pricing and lack of monthly option

**What problems is Descartes Datamyne solving and how is that benefiting you?**

Supplier export quantity verification and sourcing

**Official Response from Alfred Hille:**

> Thank you so much for sharing your review! We appreciate the 5-star rating and are pleased to know that you have enjoyed a great user experience as well as easy access to comprehensive global trade data. With regards to your comments on pricing and the billing cycle, we will take this into consideration, as we strive to provide you the utmost value and service. 

  ### 36. A very useful tool in shipping industry

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Maritime | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2021

**What do you like best about Descartes Datamyne?**

Datamyne provides an excellent insight of the shipping market in the US. You can download plenty of reports of what you're interested to see in the market.

**What do you dislike about Descartes Datamyne?**

Datamyne provides valuable data for US.  They should start adding data for other countries/ markets other than US.

**What problems is Descartes Datamyne solving and how is that benefiting you?**

You can see the market growth, your competitors' growth, your suppliers' growth

**Official Response from Alfred Hille:**

> Thank you so much for your review!
Regarding additional countries, Datamyne’s multinational trade data assets cover 230 markets around the world including China, Latin America, and the EU among others as add-ons to your subscription.
For a full list of countries available, please visit: https://www.datamyne.com/countries-covered/

If you would like to add any of these databases to your subscription, don't hesitate to reach out to your representative or contact me at ahille@descartes.com.



## Descartes Datamyne Discussions
  - [What is Descartes Datamyne used for?](https://www.g2.com/discussions/what-is-descartes-datamyne-used-for) - 1 comment

- [View Descartes Datamyne pricing details and edition comparison](https://www.g2.com/products/descartes-datamyne/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-09+15%3A04%3A17+-0500&secure%5Bsession_id%5D=937a0058-f24e-40b0-b85c-db10b5adf2ff&secure%5Btoken%5D=38db87ba64d740fa187d4cb31db96e4400dfacf635a42f851687b9ebc51a2191&format=llm_user)
## Descartes Datamyne Integrations
  - [Microsoft Access](https://www.g2.com/products/microsoft-access/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [RPA](https://www.g2.com/products/encoo-technologies-rpa/reviews)

## Descartes Datamyne Features
**Import/Export**
- Workflows
- Documents
- Sourcing
- Costs

**Global Trade Management**
- Visibility
- Compliance
- Risk

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