I like the visibility that Descartes Aljex provides. I also like that the majority of drivers already have Macropoint and know how to use it. We can accurately update our customers on the location of their loads based on the tracking ability. The initial setup of Descartes Aljex was very easy. Review collected by and hosted on G2.com.

I would like for drivers to not hide their location or only allow location while using the app. Maybe there could be a way to eliminate that option for them altogether. Take away the ability to hide location and the option to only allow tracking while using the app. Review collected by and hosted on G2.com.

I like that Descartes has a well-rounded service offering. From the TMS, tracking, ease of use, to the support desk. Review collected by and hosted on G2.com.

I wish EDI was cheaper and there were options to connect a third part application to the CRM section. For instance, connecting a lead generation that will integrate. Review collected by and hosted on G2.com.

I like how Descartes Aljex allows me to see the driver's tracking easily without having to click on anything, which means I can give customers a more accurate ETA. I also like how simple it is to navigate. The initial setup was very easy, and the system is very easy to navigate overall. Review collected by and hosted on G2.com.

I wish there was a way to mass build loads in the system all at once. It is just kind of hard to build 20 plus loads. Review collected by and hosted on G2.com.

I like how user-friendly and efficient Descartes Aljex is; it makes managing loads, tracking shipments, and communicating with carriers easy without needing extra steps. The customizable workflows and automation features save our team a significant amount of time, especially with repetitive tasks like updating statuses or generating documents. The intuitive layout makes it easy for our team to navigate the system quickly, which reduces training time and errors. Customizable workflows let us tailor processes to match how our brokerage operates, enhancing our workflow. The onboarding process was straightforward, requiring minimal complicated configurations, and the support team provided helpful guidance to set everything up smoothly. Review collected by and hosted on G2.com.

One thing that could be improved in Descartes Aljex is the speed at which loads post on the load boards. There are times when it takes longer than expected for a load to show up, which can slow down our ability to cover freight quickly. Faster or more consistent posting times would definitely help streamline our workflow and improve our response time with carriers. Review collected by and hosted on G2.com.

Aljex is very user-friendly and comes with a lot of helpful tools. It makes managing and tracking loads convenient for everyday brokers. Having everything on one screen also makes it easier to support carriers and customers in a timely manner. Review collected by and hosted on G2.com.

When we use the EDI, the information doesn’t always transfer correctly, which forces my team to manually re-enter the same details multiple times. As a result, it slows down our process and delays getting trucks dispatched in an orderly manner. Review collected by and hosted on G2.com.

I like that Descartes Aljex allows for a lot of customizability, offering plenty of options on contracts. It lets us adapt our contracts to meet our customers' needs effectively. The main thing I like most is the fact that I can add and subtract as much information as I need according to my customers' needs. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The best thing about this software is that we can easily fill up the carrier and customer details and add up all the shipment details and make it a load in aljex. It gives a specific load/pro# to the shipment by which it becomes easy for me to track specific shipment. Review collected by and hosted on G2.com.

The only thing that I dislike about this platform is that it needs special technician for a new user to get adapt to all its features Review collected by and hosted on G2.com.

I find Aljex very easy to navigate. I can quickly find what I’m looking for in just a couple of clicks, and everything stays on the same page. Review collected by and hosted on G2.com.

Not very often, but when I do have to run a report, when I have to go back and run it again, I have to fill out all the information again or it pulls incorrect information. Review collected by and hosted on G2.com.

Aljex was easy to use from the very first time I tried it. It feels user-friendly, clear, and straightforward, so I was able to get started without any confusion. Review collected by and hosted on G2.com.

Honestly, there isn’t anything I dislike. Review collected by and hosted on G2.com.

It is really very easy to use the rate feature and calculate the freight amount using terms like TON (inbuilt feature). This is something new I learned while working on Aljex. I do a lot of loads where we need to charge the customer and pay the carriers as per TON. Just enter total weight in LBS and you are done! Its so easy. Thank you. Review collected by and hosted on G2.com.

Sometimes the macropoint tracking is not working; but rest everything is so smooth, I just love working on Aljex Review collected by and hosted on G2.com.