Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"So much potential"
2/5
What do you like best about Dentrix?

Charting, perio-charting, having one place to keep all the data Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Extremely un-intuitive, paying additional support fee is required Review collected by and hosted on G2.com.

JM
Jordan m.
Director of Marketing
Mid-Market (51-1000 emp.)
"One of the best in the dental world, but still missing robust reporting features"
3.5/5
What do you like best about Dentrix?

I like the visually appealing schedule and new patients are quick and easy to add. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I can't export a lot of the reports to excel. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Good dental software"
4.5/5
What do you like best about Dentrix?

Easy to search for a patients chart, first time I used it I found it just by typing the name in the search bar. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

So many menus, it's hard to know what all there is to do because things are hidden in other menus Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent service"
5/5
What do you like best about Dentrix?

The ease of appointment making. The wide variety of functions that Dentrix affords the practice. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The fact that an update has to take the whole day. The office has to be closed for that to happen. This is very inconvenient. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Many options for managing a Dental Practice"
4/5
What do you like best about Dentrix?

There are quite a few ways of completing tasks for different types of computer users. There are a lot of options for managing even the busiest of offices and streamlining digital processes. I love how customizable many of the features are, and it integrates well with third-party applications. The schedule itself lends many options for how each office works, particularly with checking patients in and indicating whether they are ready or not. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Sometimes the features are too complicated. The new versions have made some of the organization of elements challenging to find and personalize. There aren't any good ways to streamline while working with multiple offices. Navigating claims and sorting them is also tricky. The recall section needs some serious revamping as the options are not user-friendly and much too complicated. The e-claims function is not worth the money compared to other outside claims submission options. Updates should be more user-friendly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy dental is just as it states easy and user friendly"
3.5/5
What do you like best about Dentrix?

The ease at which it is to use and teach others with no experience how to use Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

While this is a more affordable piece of software, it would be great if it was viewable for multi-locations at the click of a button. Review collected by and hosted on G2.com.

Krista I. C.
KC
Krista I. C.
Registered Dental Hygienist
Mid-Market (51-1000 emp.)
"Gets the job done!"
4/5
What do you like best about Dentrix?

Dentrix is one of many dental softwares I have used and it is in my top 10! I like Dentrix because it is user friendly, easy to navigate, straight forward when it comes to clinical notes/booking dental appointments/reviewing the ledger/viewing what the patient is in for, and also it is the first dental software I was trained on in Dental Hygiene School back in 2012. The dental radiograph software , Dexis, is also quite easy to follow and connect. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

After being able to try and see different softwares throughout my 9 years in the dental field, Dentrix's dental charting needs to be updated. The color scheme/background is too dark, the icons are tiny and difficult to read, and the treatment planning/printing out the treatment planning is difficult to follow and read. There is also a part where you use to clock in and out and it just seems too messy/a lot of icons and pictures and not easy to follow , especially if you just want something basic. I think some cleaning up would help make the visual part of Dentrix better. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Dentrix better than Eaglesoft"
4.5/5
What do you like best about Dentrix?

user friendly, good tutorials, support is accessible Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

takes a very long time to implement suggested updates/changes that would improve user flow Review collected by and hosted on G2.com.

EP
emmaline p.
Office Manager
Small-Business (50 or fewer emp.)
"Dental Software"
3.5/5
What do you like best about Dentrix?

I love how it can be color coordinated and i really like the icons that help identify the tabs. not hard to learn and is very straight forward. we have had it for a few years and we are constantly learning how to do new things on this software. i love the technical support you get with dentrix you can do it by phone or through online chat, they make it convenient for anyone and are always so helpful. i also love how you can send insurance claim and they automatically batch for you saves soo much time and im all for saving as much time as i can. You can also sent text and email appointment reminders. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

im not big on the treatment planning section it is hard for our girls to navigate. and its hard for me adding and changing the way procedures are set up in the system. but over all i would have to say there are not too many things we dislike about the system. Review collected by and hosted on G2.com.

Eliesha D.
ED
Eliesha D.
Front Office Administrator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Very User Friendly"
5/5
What do you like best about Dentrix?

Extremely happy with the G7 Dentrix update. It makes patient accessibility and office tasks move much quicker and more efficiently. New employees with no prior dental or Dentrix experience are able to view tutorials and catch on really quickly. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

There are a few minor features I wish they would add. One of which is the ability to attach insurance to a patient from a subscriber on another account. This prevents having to create duplicate accounts. Review collected by and hosted on G2.com.