Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Dentrix is okay but there are easier softwares"
3/5
What do you like best about Dentrix?

Dentrix as multiple features to use and can help with having patients files in detail. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Kind of hard to use. Takes a lot of learning and training Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Dentrix is awesome."
5/5
What do you like best about Dentrix?

It is very user friendly and can do pretty much everything. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

the old times for support on the phone and online. Review collected by and hosted on G2.com.

Kaila  J.
KJ
Kaila J.
Office Manager
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Amazing DMS"
5/5
What do you like best about Dentrix?

The ease of use with Dentrix is phenominal. All updates are easy to handle and to learn how to use dentrix is easy as well. There are a number of features that make dentrix the best software on the market. Whether it be the scheduling or the intergraton with other apps makes it stand out from the rest. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

At the moment I have no issues with dentrix. Review collected by and hosted on G2.com.

Maria G.
MG
Maria G.
E
Small-Business (50 or fewer emp.)
"Dentrix review"
4.5/5
What do you like best about Dentrix?

I like the fact that everything is in one platform to use for our patients. It integrates with other platforms to make business run smoother when we are trying to get noticed. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I don't like the fact that if you have a new employee and you want to get them trained, you have to actually pay for more training per hour and it's not included Service Review collected by and hosted on G2.com.

Jessica S.
JS
Jessica S.
Small-Business (50 or fewer emp.)
"Dentrix has been great and user friendly for years."
3/5
What do you like best about Dentrix?

Dentrix is very user-friendly. This makes training new users more accessible, and it tends to take less time to get accustomed to the program. The program is also very visually appealing, and easy to view different modules. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The downside of the software is that it felt very limited in the ability to make custom changes or additions. As a practice manager, customization is necessary for any program we use. Review collected by and hosted on G2.com.

Omnia A.
OA
Omnia A.
Office Manager
Small-Business (50 or fewer emp.)
"Very good recommendation"
5/5
What do you like best about Dentrix?

Support is very really good and you will learn management and marketing in small time and you have a solution to a lot of things and training your skills and live chat will help you Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

No thing every thing liked me and I have a very good experience Review collected by and hosted on G2.com.

Gregory G.
GG
Gregory G.
Office Manager
Small-Business (50 or fewer emp.)
"Dentrix Review"
5/5
What do you like best about Dentrix?

User-friendly, multiple ways to navigate the software. able to use the help feature or chat to ask questions or look up questions on how to find or perform tasks. Reports are easy to generate and use. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I dislike that if you accidentally delete a batched claim from the office manager it can not be found by using the batch unprocessed claims feature. The delete feature in the office manager lumps together printed and displayed itmes. It would be nice if the displays were separate so that you can delete printed ones without deleting the display claims you are working on. Review collected by and hosted on G2.com.

NS
Naveen S.
Human Resources
Small-Business (50 or fewer emp.)
"Great Experience"
5/5
What do you like best about Dentrix?

This is an affordable entry-level practice management system. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Nothing specifical that i noticed in this mean while. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Review of Dentrix"
5/5
What do you like best about Dentrix?

Ease of use. Seems to get to all you need with less clicks. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Slow when changing modules at times. Needs to update ease of using documents within the program Review collected by and hosted on G2.com.

Maggie S.
MS
Maggie S.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Very efficient"
4.5/5
What do you like best about Dentrix?

It makes verifying insurance & sending claims so easy & quick. Also makes dealing with rejected claims alot more managable & gives you all the info you need to speak to the insurance companies Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

When you add a new patient, if they already have an exisitng family member in the system you cannot connect them. You need to call have them deleted & re add them Review collected by and hosted on G2.com.