--- title: Dentrix Reviews meta\_title: 'Dentrix Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 134 reviews by the users' company size, role or industry to find out how Dentrix works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 134 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Dental url: https://www.g2.com/categories/dental --- # Dentrix Reviews & Product Details Visit Website Dentrix by Henry Schein One: The All-in-One Dental Practice Management System Dentrix is dental practice management system that automates the entire patient journey. From scheduling and digital intake to clinical charting, imaging, billing, and revenue cycle management, Dentrix unifies the tools practices need to run smoothly, provide better patient experiences, and improve financial performance. Trusted by over 45,000 practices, Dentrix is backed by Henry Schein One and built to scale with solo practices, group practices, and multi-site organizations. Key Features Patient Management Online scheduling with automated reminders Customizable digital intake forms with e-signatures Family and patient record management with seamless data integration Clinical Tools & AI Imaging Embedded imaging workflows for capture, annotation, coding, and claims attachment Dentrix Detect AI, powered by VideaHealth, analyzes X-rays to detect caries and radiographic bone loss with confidence Chairside visuals that improve patient understanding and case acceptance Revenue Cycle Management Real-time eligibility verification before appointments Automated claim submission with built-in image attachment Error flagging and claim tracking to reduce denials and speed reimbursement Integrated electronic billing, payments, and patient-friendly financing options Analytics & Business Intelligence Dashboards and reports for profitability, scheduling, and collections Daily Huddle insights to keep teams aligned Data-driven tools to track unscheduled treatment and optimize performance Benefits for Practices Faster reimbursements: Reduce delays and denials with cleaner claims. Increased efficiency: Minimize manual tasks and eliminate duplicate data entry. Improved patient experience: Faster check-ins, transparent treatment visuals, and flexible payment options. Revenue growth: AI-driven diagnostics and automated eligibility boost treatment acceptance and collections. Scalability: Works for single practices, growing groups, and DSOs with multiple locations. Why Dentrix? Dentrix is more than practice management software—it’s a platform that connects the entire dental ecosystem. The “Dentrix Connected” network ensures compatibility with imaging devices, labs, and third-party tools, while built-in compliance and data security keep your practice safe. Backed by Henry Schein One, Dentrix delivers the innovation, reliability, and support that practices depend on every day. Final Word Dentrix by Henry Schein One is the industry-leading dental practice management system that helps practices work smarter, not harder. By automating the full patient journey and embedding AI, imaging, and revenue cycle tools directly into the platform, Dentrix empowers dental teams to deliver exceptional care while growing profitability. Request a demo today and see how Dentrix can transform your practice. * * * Product Website Dentrix Seller [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0) Discussions [Dentrix Community](https://www.g2.com/products/dentrix/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Landon Kingston Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/dentrix/pricing) ## Dentrix Integrations (5) What do users say about integrations? Verified by Dentrix [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Demandforce ](https://www.g2.com/products/demandforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DEXIS Imaging Suite ](https://www.g2.com/products/dexis-imaging-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") e-Medsys ](https://www.g2.com/products/e-medsys/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MaxAssist ](https://www.g2.com/products/maxassist/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SIDEXIS 4 ](https://www.g2.com/products/sidexis-4/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/2/2021 "Worst Customer Service matched with Worst Software" 0/5 What do you like best about Dentrix? Turning off the program to go home there is no longer one aspect worth having Review collected by and hosted on G2.com. What do you dislike about Dentrix? The sodtware glitches every update in huge ways, lost appointments, notes, money, its SLOW, so slow you will have patients walk out they cant wait for 10 minutes to get a quote, Insurance verification does not work. Each update to any platform related that Henry Shein owns only creates more problems. We are paying them to loose money. The arrogance of them to acknowledge this and tell you too bad. The amount of lost time spent with the tech support is ridiculous, tech support passes you around because NO ONE KNOWS WHAT THEY ARE DOING!!!! The software developers clearly do not test run anything we are victims of the testing. Additionally its layered and complicated and limited in what it can do. The ledgers are awful. So many better platforms. I work in 32 offices, only the Dentrix offices have these issues. Dentrix is a poorly written software, with no back up in tech support or customer service. They created cable tv style menus for things you should just get. Trying to ensure your paying for premium even though you want 1 thing in the 7. Better yet, none of the things work!!!! They say too bad and run your credit card. Join Dentrix Facebook see real time problems and reac real time national issues and the clear response from HS one reps which is always " its just you"; followed by your right its not just you; followed by i know nothing works, our techs are not trained. I know but too bad nothing we can do but take your money for stuff we cant and wint deliver! Do not do it!!!! Review collected by and hosted on G2.com. Recommendations to others considering Dentrix: Avoid at all costs. There are so many better products ; the biggest tging to look for is customer service and quality tech support what good is a program not backed ; HS thinks to little of the consumer and to highly of their self importance in the dental undustry to think they need to back up their products. Their greed is destroying dental offices. Review collected by and hosted on G2.com. What problems is Dentrix solving and how is that benefiting you? None Dentrix has only created problems. Daily. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AS alisha s. Registered Dental Assistant Small-Business (50 or fewer emp.) 3/3/2017 "Dentrix, the way of the past" 0.5/5 What do you like best about Dentrix? Nothing, Dentrix is not a good system for Orthodontic practices. Review collected by and hosted on G2.com. What do you dislike about Dentrix? Everything, the toolbars are not functional. It is hard to make appointments. It is especially hard in an Orthodontic setting because there are certain things that an Ortho practice needs i.e prompts for certain appointments, a GPS function. I have been in the field for almost five years and we only used Dentrix for about 2 years and then switched to Dolphin management. Our upstairs office still uses this system but they are a general practice and find the treatment planning more useful with dentrix than Dolphin. To each their own, but as an Orthodontic assistant I find that the GPS, Imaging, treatment planning and ease of making appointments on Dolphin management rather than dentrix is better and the way of the future when it comes to dental practices. There are many other reasons, but it might not apply to everyone using the system. I am sure there are people out there who love dentrix. But, our office did not. Review collected by and hosted on G2.com. Recommendations to others considering Dentrix: If you are a general office, dentrix is great. Unfortunately, Orthodontics is too complicated and there are too many small details that need to be met in order to take care of the patient. Patients also like that with Dolphin you can implement Televox which we also use. Review collected by and hosted on G2.com. What problems is Dentrix solving and how is that benefiting you? We have currently switched over to Dolphin Management which is a way easier way to make an open orthodontic office run properly. We are having a way better outcome using dolphin, but our general office is still using dentrix because they find it easier for the general practitioner. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/10/2017 "Dentrix User Review" 0/5 What do you like best about Dentrix? There's not very much that I do like about this program compared to others like Eaglesoft. It is nice to have the daily note feature and that it's compatible with Dexis. Review collected by and hosted on G2.com. What do you dislike about Dentrix? - There is not an option to color code procedures. - Needs better shortcut features. - Needs option to color code notes. Review collected by and hosted on G2.com. Recommendations to others considering Dentrix: Eaglesoft is better for organizational reasons and ease of navigation. Review collected by and hosted on G2.com. What problems is Dentrix solving and how is that benefiting you? Quick, easy access to patient charts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![John C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John C.") JC John C. Release Engineer Automotive Enterprise (\> 1000 emp.) 6/14/2016 "Dentrix PowerPay does not meet industry standards" 1/5 What do you like best about Dentrix? Dentrix tries to offer the latest in IT technology. All bundled in a very comprehensive software suite. Review collected by and hosted on G2.com. What do you dislike about Dentrix? Product crashes often. We spend countless hours with their support team fixing things very often. PowerPay is downright non-complaint with Credit Card industry standards. A) Is not compatible with credit cards with Chips, and B) Use an underlying database from Microsoft that has been discontinued since 2008. Causing our office to fail credit card PCI compliance. They claim to be working on those issues, but they have been saying that for well over 1 year - with no signs of progress anywhere. Review collected by and hosted on G2.com. Recommendations to others considering Dentrix: The basic package is OK, But, do not acquire/install of their advanced features. Wait until they fix all their their bugs. Which may take years. Stay away from their PowerPay feature. Review collected by and hosted on G2.com. What problems is Dentrix solving and how is that benefiting you? Dentrix software integrates all the patient information needed to run the office. But it comes with many glitches and tons downtime. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Dentrix? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Dentrix ](https://www.g2.com/products/dentrix/discussions/new) GU Guest User What are the benefits and drawbacks of using Dentrix for dental practice management? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-dentrix-for-dental-practice-management) GU Guest User What is Dentrix used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-dentrix-used-for) [ View all Discussions ](https://www.g2.com/products/dentrix/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/dentrix/pricing) Dentrix Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Product Avatar Image") Eaglesoft 4.2/5(110) [ Compare Now ](https://www.g2.com/compare/dentrix-vs-eaglesoft) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e84f183528cda8ad15fca42c36fc6978/open-dental.png "Product Avatar Image") Open Dental Software 4.3/5(46) [ Compare Now ](https://www.g2.com/compare/dentrix-vs-open-dental) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_902e0199d20782f52730b49bd80a3fee/dentrix-ascend.png "Product Avatar Image") Dentrix Ascend 4.3/5(20) [ Compare Now ](https://www.g2.com/compare/dentrix-vs-dentrix-ascend) ##### ##### Dentrix Features Administrative Tools Insurance and Billing Appointment Scheduling Business Intelligence and Reporting Financial Tools Payment Processing Clinical Tools Treatment Planning Patient Engagement Dental Imaging [ View More Features ](https://www.g2.com/products/dentrix/features) ## Top-Rated Alternatives [ ![Curve Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curve Dental") Curve Dental 4.6/5(267) ](https://www.g2.com/products/curve-dental-curve-dental/reviews) [ ![Eaglesoft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eaglesoft") Eaglesoft 4.2/5(110) ](https://www.g2.com/products/eaglesoft/reviews) [ ![Open Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Open Dental") Open Dental 4.3/5(46) ](https://www.g2.com/products/open-dental/reviews) [ View All Alternatives ](https://www.g2.com/products/dentrix/competitors/alternatives) ##### Categories on G2 [Dental Practice Management](https://www.g2.com/categories/dental-practice-management) ##### Explore More [Which CCM platform is the most user-friendly for startups](https://www.g2.com/discussions/which-ccm-platform-is-the-most-user-friendly-for-startups)[What are the most reliable contact center solutions](https://www.g2.com/discussions/what-are-the-most-reliable-contact-center-solutions)[Which PSA platforms give project managers and operations staff a setup they can actually use without needing a technical background?](https://www.g2.com/discussions/which-psa-platforms-give-project-managers-and-operations-staff-a-setup-they-can-actually-use-without-needing-a-technical-background) [Which vendor supports offline access to notes across devices?](https://www.g2.com/discussions/which-vendor-supports-offline-access-to-notes-across-devices)[What are the most trusted education ERP suites by directors of operations at higher education institutions based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-education-erp-suites-by-directors-of-operations-at-higher-education-institutions-based-on-user-reviews)[Which digital mortgage closing platforms prevent document delays and borrower confusion across hybrid and remote closings?](https://www.g2.com/discussions/which-digital-mortgage-closing-platforms-prevent-document-delays-and-borrower-confusion-across-hybrid-and-remote-closings) [Show MoreShow Less](javascript:void(0);)