--- title: Dentrix Reviews meta\_title: 'Dentrix Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 134 reviews by the users' company size, role or industry to find out how Dentrix works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 134 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Dental url: https://www.g2.com/categories/dental ---

# Dentrix Reviews & Product Details

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Dentrix by Henry Schein One: The All-in-One Dental Practice Management System Dentrix is dental practice management system that automates the entire patient journey. From scheduling and digital intake to clinical charting, imaging, billing, and revenue cycle management, Dentrix unifies the tools practices need to run smoothly, provide better patient experiences, and improve financial performance. Trusted by over 45,000 practices, Dentrix is backed by Henry Schein One and built to scale with solo practices, group practices, and multi-site organizations. Key Features Patient Management Online scheduling with automated reminders Customizable digital intake forms with e-signatures Family and patient record management with seamless data integration Clinical Tools & AI Imaging Embedded imaging workflows for capture, annotation, coding, and claims attachment Dentrix Detect AI, powered by VideaHealth, analyzes X-rays to detect caries and radiographic bone loss with confidence Chairside visuals that improve patient understanding and case acceptance Revenue Cycle Management Real-time eligibility verification before appointments Automated claim submission with built-in image attachment Error flagging and claim tracking to reduce denials and speed reimbursement Integrated electronic billing, payments, and patient-friendly financing options Analytics & Business Intelligence Dashboards and reports for profitability, scheduling, and collections Daily Huddle insights to keep teams aligned Data-driven tools to track unscheduled treatment and optimize performance Benefits for Practices Faster reimbursements: Reduce delays and denials with cleaner claims. Increased efficiency: Minimize manual tasks and eliminate duplicate data entry. Improved patient experience: Faster check-ins, transparent treatment visuals, and flexible payment options. Revenue growth: AI-driven diagnostics and automated eligibility boost treatment acceptance and collections. Scalability: Works for single practices, growing groups, and DSOs with multiple locations. Why Dentrix? Dentrix is more than practice management software—it’s a platform that connects the entire dental ecosystem. The “Dentrix Connected” network ensures compatibility with imaging devices, labs, and third-party tools, while built-in compliance and data security keep your practice safe. Backed by Henry Schein One, Dentrix delivers the innovation, reliability, and support that practices depend on every day. Final Word Dentrix by Henry Schein One is the industry-leading dental practice management system that helps practices work smarter, not harder. By automating the full patient journey and embedding AI, imaging, and revenue cycle tools directly into the platform, Dentrix empowers dental teams to deliver exceptional care while growing profitability. Request a demo today and see how Dentrix can transform your practice.

* * *

Product Website
Dentrix
Seller
[Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0)
Discussions
[Dentrix Community](https://www.g2.com/products/dentrix/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Landon Kingston

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

[
View More Pricing Information
](https://www.g2.com/products/dentrix/pricing)

## Dentrix Integrations
(5)

What do users say about integrations?

Verified by Dentrix

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Demandforce

](https://www.g2.com/products/demandforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

DEXIS Imaging Suite

](https://www.g2.com/products/dexis-imaging-suite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

e-Medsys

](https://www.g2.com/products/e-medsys/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MaxAssist

](https://www.g2.com/products/maxassist/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SIDEXIS 4

](https://www.g2.com/products/sidexis-4/reviews)

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 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

9/9/2025

"Dentrix is okay but there are easier softwares"

3/5

What do you like best about Dentrix?

Dentrix as multiple features to use and can help with having patients files in detail. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Kind of hard to use. Takes a lot of learning and training Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

using for patients info. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Jessica S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica S.")
JS

Jessica S.

Small-Business (50 or fewer emp.)

3/7/2023

"Dentrix has been great and user friendly for years."

3/5

What do you like best about Dentrix?

Dentrix is very user-friendly. This makes training new users more accessible, and it tends to take less time to get accustomed to the program. The program is also very visually appealing, and easy to view different modules. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The downside of the software is that it felt very limited in the ability to make custom changes or additions. As a practice manager, customization is necessary for any program we use. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Dentrix makes treatment planning and charting easy and fast for any practice. This has been beneficial in training new employees and new users. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

7/13/2022

"Dentrix could be better"

3/5

What do you like best about Dentrix?

That it is a practice management system. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The delay in updates and patch fixes. 1. Some items are available in the USA and not available in Canada. 2. Ledger screen and font is too small 3. reports are not extensive to the point where you can see ROI, NP production. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Booking dental appointments Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

NG

Nate G.

Owner

Small-Business (50 or fewer emp.)

10/19/2021

"Ehhh, Not my Favorite"

2.5/5

What do you like best about Dentrix?

Dentrix is a big company, so they have a thorough software that is fairly inclusive. I like how easily it integrated with Dexis. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I do not enjoy that Dentix is such a big company that they lose sight of the day-to-day customers. I felt like the software was fine but is more cumbersome than other software systems such as Open Dental. Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

Support with Dentrix was not my favorite. It was not easy to get scheduled with a tech. I believe that they are such a large company, that they do not need to focus as much on care or support. This is unfortunate. Yes, it is a fine system to use. Of course, it is fine. However, there are better systems such as Open Dental. I ended up switching after 3 years of using Dentirx. Again, my three years were fine while using Dentirx. I just realized later that it wasn't as easy as I thought. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

It was a way to organize patient data and charts. Dentrix is one of the TOP systems to use in a dental office. I started out with Dentrix but then ended up switching to Open Dental after using it for about 3 years. I always thought is was easy to use once you got to know the layout of the system; however that thought changed after switching to Open Dental. The layout of Open Dental is much easier to work with. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
AM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

3/30/2019

"Nice program "

3/5

What do you like best about Dentrix?

Lots of features make it a nice and organized system. From scheduling to managing lab cases it’s a very well rounded system. The icons across the top of the main page make it easy to navigate where you want to go to view the feature or information you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

If you have not used Dentrix before it is not instantly user friendly. It takes a little getting used to. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

We manage daily production and schedule to that production goal and if we have not scheduled to what our goal is we can see that at a quick glance to adjust daily accordingly by filling emergency patients in or redirecting treatment planned to meet business goals. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

6/3/2019

"Fairly easy to use but training is definitely necessary"

3/5

What do you like best about Dentrix?

Most patient information is easy to access Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The a basics are easy to learn, however anything other than that needs training Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

When you need to contact support expect someone who is not very fluent in english Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Patient information and charting Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/27/2018

"Gets the job done!"

2.5/5

What do you like best about Dentrix?

Sends out reminders via text, email. Scheduling is easy. Eclaims is easy. Website is severely lacking 🙄 Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Website is lacking many aspects and customer service can't help. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Tracks numbers, and reports and beneficial Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Chelsea L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea L.")
CL

Chelsea L.

Dental Assistant

Mid-Market (51-1000 emp.)

11/14/2017

"Needs some work "

2.5/5

What do you like best about Dentrix?

I like that we can put templates in there depending on what type of practice you’re working in to help the charting process become easier Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

There’s not an easy way to access anything you got a quick 10,000 buttons just to get to a simple page and I can often be frustrating when you’re trying to get a patient out of the chair Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/9/2017

"Used for 2 years at an FQHC it was the OS for in Southern Missouri"

2.5/5

What do you like best about Dentrix?

Ease of use, reasonable integration with meaningful use requirements, nice note template options and free note space Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Some of the meaningful use compliance points need work, as I recall specifically the integration with medical (EMR). Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

The EMR integration (or lack there of) limited its usefulness as intended by the "meaningful use" mandates for FQHC facilities. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

The primary benefit for us was the technical "meaningful use" compliance of this software for FQHCs. As a private practice, I'm not sure it is shares the simple virtues of Eaglesoft. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/10/2017

"Dentrix - You need to wake up and update"

3/5

What do you like best about Dentrix?

The charting is easy to interpret and navigate. With the notes visible along with the tooth charts, it makes it easy to sneak a quick view during the treatments. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The way it is designed. It's a little too cramped. I have also not noticed that they haven't made any significant updates. Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

I would suggest you do some research and request couple of demo sessions before investing in this system. If it fits into exactly what you are looking for, it could be a good buy for you. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Tooth charting, Patient scheduling, treatment planning Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about Dentrix? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Dentrix
](https://www.g2.com/products/dentrix/discussions/new)

GU

Guest User

What are the benefits and drawbacks of using Dentrix for dental practice management?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-dentrix-for-dental-practice-management)

GU

Guest User

What is Dentrix used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-dentrix-used-for)

[
View all Discussions
](https://www.g2.com/products/dentrix/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

18 months

### Average Discount

8%

[
View More Pricing Information
](https://www.g2.com/products/dentrix/pricing)

Dentrix Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Product Avatar Image")

Eaglesoft

4.2/5(110)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e84f183528cda8ad15fca42c36fc6978/open-dental.png "Product Avatar Image")

Open Dental Software

4.3/5(46)

[
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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_902e0199d20782f52730b49bd80a3fee/dentrix-ascend.png "Product Avatar Image")

Dentrix Ascend

4.3/5(20)

[
Compare Now
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##### 
##### Dentrix Features

Administrative Tools

Insurance and Billing

Appointment Scheduling

Business Intelligence and Reporting

Financial Tools

Payment Processing

Clinical Tools

Treatment Planning

Patient Engagement

Dental Imaging

[
View More Features
](https://www.g2.com/products/dentrix/features)

## Top-Rated Alternatives

[

 ![Curve Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curve Dental")

Curve Dental

4.6/5(267)

](https://www.g2.com/products/curve-dental-curve-dental/reviews)

[

 ![Eaglesoft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eaglesoft")

Eaglesoft

4.2/5(110)

](https://www.g2.com/products/eaglesoft/reviews)

[

 ![Open Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Open Dental")

Open Dental

4.3/5(46)

](https://www.g2.com/products/open-dental/reviews)

[
View All Alternatives
](https://www.g2.com/products/dentrix/competitors/alternatives)

##### Categories on G2

[Dental Practice Management](https://www.g2.com/categories/dental-practice-management)

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