--- title: Dentrix Reviews meta\_title: 'Dentrix Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 134 reviews by the users' company size, role or industry to find out how Dentrix works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 134 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Dental url: https://www.g2.com/categories/dental ---

# Dentrix Reviews & Product Details

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Dentrix by Henry Schein One: The All-in-One Dental Practice Management System Dentrix is dental practice management system that automates the entire patient journey. From scheduling and digital intake to clinical charting, imaging, billing, and revenue cycle management, Dentrix unifies the tools practices need to run smoothly, provide better patient experiences, and improve financial performance. Trusted by over 45,000 practices, Dentrix is backed by Henry Schein One and built to scale with solo practices, group practices, and multi-site organizations. Key Features Patient Management Online scheduling with automated reminders Customizable digital intake forms with e-signatures Family and patient record management with seamless data integration Clinical Tools & AI Imaging Embedded imaging workflows for capture, annotation, coding, and claims attachment Dentrix Detect AI, powered by VideaHealth, analyzes X-rays to detect caries and radiographic bone loss with confidence Chairside visuals that improve patient understanding and case acceptance Revenue Cycle Management Real-time eligibility verification before appointments Automated claim submission with built-in image attachment Error flagging and claim tracking to reduce denials and speed reimbursement Integrated electronic billing, payments, and patient-friendly financing options Analytics & Business Intelligence Dashboards and reports for profitability, scheduling, and collections Daily Huddle insights to keep teams aligned Data-driven tools to track unscheduled treatment and optimize performance Benefits for Practices Faster reimbursements: Reduce delays and denials with cleaner claims. Increased efficiency: Minimize manual tasks and eliminate duplicate data entry. Improved patient experience: Faster check-ins, transparent treatment visuals, and flexible payment options. Revenue growth: AI-driven diagnostics and automated eligibility boost treatment acceptance and collections. Scalability: Works for single practices, growing groups, and DSOs with multiple locations. Why Dentrix? Dentrix is more than practice management software—it’s a platform that connects the entire dental ecosystem. The “Dentrix Connected” network ensures compatibility with imaging devices, labs, and third-party tools, while built-in compliance and data security keep your practice safe. Backed by Henry Schein One, Dentrix delivers the innovation, reliability, and support that practices depend on every day. Final Word Dentrix by Henry Schein One is the industry-leading dental practice management system that helps practices work smarter, not harder. By automating the full patient journey and embedding AI, imaging, and revenue cycle tools directly into the platform, Dentrix empowers dental teams to deliver exceptional care while growing profitability. Request a demo today and see how Dentrix can transform your practice.

* * *

Product Website
Dentrix
Seller
[Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0)
Discussions
[Dentrix Community](https://www.g2.com/products/dentrix/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Landon Kingston

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

[
View More Pricing Information
](https://www.g2.com/products/dentrix/pricing)

## Dentrix Integrations
(5)

What do users say about integrations?

Verified by Dentrix

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Demandforce

](https://www.g2.com/products/demandforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

DEXIS Imaging Suite

](https://www.g2.com/products/dexis-imaging-suite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

e-Medsys

](https://www.g2.com/products/e-medsys/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MaxAssist

](https://www.g2.com/products/maxassist/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SIDEXIS 4

](https://www.g2.com/products/sidexis-4/reviews)

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 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/15/2021

"So much potential"

2/5

What do you like best about Dentrix?

Charting, perio-charting, having one place to keep all the data Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Extremely un-intuitive, paying additional support fee is required Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

Use Open Dental or another option that offers cheaper, easy to use software with multiple features. One the database with Dentrix is large, it's too hard to migrate and re-train staff. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Storing patient information and health records, ledger and balance for the practice Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
CI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/13/2018

"Easy Dental is pared down Dentrix by the same company, and it's not great"

1.5/5

What do you like best about Dentrix?

The chart contains everything you need for your dental practice, and there are some very basic reporting tools that you can use to understand your patient base and track your AR. It integrates well with Dexis and most other imaging programs. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Easy Dental is clunky and slow. Support hold times are also incredibly long. Windows 7 doesn't play well with Server 2012 and Easy Dental, as long lag times are pretty common when going through the chart. If you have all new computers and the latest version of Easy Dental, there's not much slowness, but on systems that worked fine a couple years ago we're seeing a lot of network slowdowns. Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

Look at the wide variety of practice management softwares that are available to you. There are many options. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Easy Dental is practice management software for dentists. It holds your database and allows employees to check in patients, review notes, etc. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Photography](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Photography")
UP

Verified User in Photography

Small-Business (50 or fewer emp.)

1/29/2018

"Dentrix User-Friendlyish"

1.5/5

What do you like best about Dentrix?

Straightforward requirements, guided forms, scheduling form is easy to navigate and fairly simple to complete Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Too many ways to do one thing, inaccurate treatment costs if one doesn’t manually adjust them in treatment plan section. Automatic updates of fee schedules would be nice annually. Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

Do the Get Started Overview if you’re a first-time user and ask questions if something isn’t clear Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Dental practice success and scheduling efficiency. Used to create and store treatment plans. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Angela R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela R.")
AR

Angela R.

Dental assistant

Hospital & Health Care

Mid-Market (51-1000 emp.)

10/22/2017

"Crash"

1.5/5

What do you like best about Dentrix?

It is very user friendly. Seems like a good system. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

It crashes ALL the time! It doesn’t respond when I need it the most and is very embarrassing when I’m with the doctor and/or patient. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Our IT is always looking into ways to fix this problem. In fact she is looking into switching programs. She found one but it is quite new and has some bugs to work out yet. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/28/2017

"Dentrix"

2/5

What do you like best about Dentrix?

The ease of scheduling. Easy to learn to use. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Confusing to flip through different “pages” Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

Get trained before just jumping in and using. It can be confusing. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Patient data. All electronic data and information is nice. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

11/9/2017

"Registered Dental Hygienist "

2/5

What do you like best about Dentrix?

Templates once created are easy to use and I use them often to write notes Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Icons are to small and confusing

To much clicking around to get work done in dentix Review collected by and hosted on G2.com.

Recommendations to others considering Dentrix:

Look at other software and compare depending on what its used for Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

3/21/2017

"Dentrix does the job, but nobody here is too impressed."

1.5/5

What do you like best about Dentrix?

I like the ability to link Dentrix to solutionreach, it definitley makes confirming appointments easier. This practice has a huge patient load so that is actually a big time saver. There are a lot of customization options to suit our practice- how we want our schedule to work, default appointment times linked to specific procedure codes, ways to generate reports, etc. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

It looks like a program from the 90's. Okay, maybe not that bad, but it does look super outdated. It also runs really slow sometimes but maybe that's just our office computers or network. I've used Easy Dental and Practice Works before which were much more user friendly. I wish that Dentrix allowed you to run two windows of the software at once like some other programs do. That way I don't have to exit out of entering EOB's or patient information just to look back at the schedule or access basic appointment info.

This past Friday, our IT guy came into the office and remoted in Dentrix support to help set up the program on a new computer on our network. According to him, there was some sort of "error" message doing the install and this resulted in us loosing all of our date that had not been backed up. We do a back up every night, so we lost everything that was done in the system on the entire Friday. This office moves fast and those were a whole lot of rescheduled appointments, payments, and other pertinent information that was lost. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

My job is more day to day operations than solving business problems, but I think that Dentrix just helps keep everything organized. I don't think it does any better job than any other popular dental practice software. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about Dentrix? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Dentrix
](https://www.g2.com/products/dentrix/discussions/new)

GU

Guest User

What are the benefits and drawbacks of using Dentrix for dental practice management?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-dentrix-for-dental-practice-management)

GU

Guest User

What is Dentrix used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-dentrix-used-for)

[
View all Discussions
](https://www.g2.com/products/dentrix/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

18 months

### Average Discount

8%

[
View More Pricing Information
](https://www.g2.com/products/dentrix/pricing)

Dentrix Comparisons

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##### 
##### Dentrix Features

Administrative Tools

Insurance and Billing

Appointment Scheduling

Business Intelligence and Reporting

Financial Tools

Payment Processing

Clinical Tools

Treatment Planning

Patient Engagement

Dental Imaging

[
View More Features
](https://www.g2.com/products/dentrix/features)

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[
View All Alternatives
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##### Categories on G2

[Dental Practice Management](https://www.g2.com/categories/dental-practice-management)

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