Dentrix Reviews & Product Details

Dentrix is one of many dental softwares I have used and it is in my top 10! I like Dentrix because it is user friendly, easy to navigate, straight forward when it comes to clinical notes/booking dental appointments/reviewing the ledger/viewing what the patient is in for, and also it is the first dental software I was trained on in Dental Hygiene School back in 2012. The dental radiograph software , Dexis, is also quite easy to follow and connect. Review collected by and hosted on G2.com.

After being able to try and see different softwares throughout my 9 years in the dental field, Dentrix's dental charting needs to be updated. The color scheme/background is too dark, the icons are tiny and difficult to read, and the treatment planning/printing out the treatment planning is difficult to follow and read. There is also a part where you use to clock in and out and it just seems too messy/a lot of icons and pictures and not easy to follow , especially if you just want something basic. I think some cleaning up would help make the visual part of Dentrix better. Review collected by and hosted on G2.com.

user friendly, good tutorials, support is accessible Review collected by and hosted on G2.com.

takes a very long time to implement suggested updates/changes that would improve user flow Review collected by and hosted on G2.com.

I love how it can be color coordinated and i really like the icons that help identify the tabs. not hard to learn and is very straight forward. we have had it for a few years and we are constantly learning how to do new things on this software. i love the technical support you get with dentrix you can do it by phone or through online chat, they make it convenient for anyone and are always so helpful. i also love how you can send insurance claim and they automatically batch for you saves soo much time and im all for saving as much time as i can. You can also sent text and email appointment reminders. Review collected by and hosted on G2.com.

im not big on the treatment planning section it is hard for our girls to navigate. and its hard for me adding and changing the way procedures are set up in the system. but over all i would have to say there are not too many things we dislike about the system. Review collected by and hosted on G2.com.

Very user friendly dental software, current office just acquired this software from previously using softdent. Staff was able to learn the software in a week! Review collected by and hosted on G2.com.

It takes a lot of different buttons to get to one page should have more shortcuts Review collected by and hosted on G2.com.

Dentrix is very easy to schedule and has superb customer service when I don’t know how to do something Review collected by and hosted on G2.com.

Could be hard to maneuver around if you’re new to the software Review collected by and hosted on G2.com.

Dentrix helps aid front of office in serving the back of the office by updating and reviewing patient charts, generating treatment plans, and printing prescriptions. Dental practices can benefit from using this by keeping record of patient files, seeing charts, and keeping family members all together and flowing through members easy. Review collected by and hosted on G2.com.

The look of dentrix seems very old school and not keeping up with todays technology. Hate the abbreviations for scheduling purposes Review collected by and hosted on G2.com.

The chart is color coded (completed treatment, existing & proposed) which makes it easy to read just by looking at the chart. Giving more than one option to the patient is also easy to use. I like that the tooth chart prints with the treatment plans, this makes it easy to explain to the patients. Review collected by and hosted on G2.com.

They have so many reports and some reports say close to the same things. Our office had a hard time deciding which reports were right for our office. Even with discussing the reporting with our Dentrix rep we didn't know if the reports we were using were accurate. Review collected by and hosted on G2.com.

There’s quite a few ways of completing tasks for different types of computer users. There are a lot of options to managing even the busiest of offices and streamlining digital processes. Review collected by and hosted on G2.com.

Sometimes the features are too complicated and the new versions have made some of the organization of features difficult to find and personalize. Review collected by and hosted on G2.com.

The basic dental office necessities are there Review collected by and hosted on G2.com.

The billing statements are not easy to understand and no option to edit format Review collected by and hosted on G2.com.

I like best that if I make a mistake and put xrays on someone else’s account the ease of moving them compared to other programs is greatly! Review collected by and hosted on G2.com.

I have no complaints with Dentrix , except sometimes it can get overwhelming, the amount of windows you have to open and if it could be combined somehow it would be easier. Review collected by and hosted on G2.com.

It is user friendly and integrates well with Dexis software. The perio charting features are some of the best I have seen and it's helpful to explain perio conditions to patients. The graphs and comparison features are great for patient motivation as well. Review collected by and hosted on G2.com.

It can tend to run a little slow and the time clock feature doesn't tend to open up right away. This can be frustrating for back office employees Review collected by and hosted on G2.com.

Easy to learn. Great patient education videos and imaging software Review collected by and hosted on G2.com.

The large practice I worked at had 7+ computers on the server and Dentrix crashed a lot. Review collected by and hosted on G2.com.

I like that it’s made for dental, but I’m in ortho and it is not an ortho software at all. It’s easy to navigate through, but can be confusing since it’s not made for ortho Review collected by and hosted on G2.com.

That it’s bit an ortho software so it can be confusing Review collected by and hosted on G2.com.

Lots of features make it a nice and organized system. From scheduling to managing lab cases it’s a very well rounded system. The icons across the top of the main page make it easy to navigate where you want to go to view the feature or information you are looking for. Review collected by and hosted on G2.com.

If you have not used Dentrix before it is not instantly user friendly. It takes a little getting used to. Review collected by and hosted on G2.com.

The best parts about this software lie within the ease at which it is for an employee to sit down an learn how to use it. In addition, the layout is designed to be easily navigated through which is necessary in my line of work. Review collected by and hosted on G2.com.

I don’t find many aspects of this software that I dislike. If I could change one thing it would just be something materialistic such as changing the colors used for the interface display because it tends to be boring Review collected by and hosted on G2.com.

Most patient information is easy to access Review collected by and hosted on G2.com.

The a basics are easy to learn, however anything other than that needs training Review collected by and hosted on G2.com.

This software is very intuitive and easy to use. I like all of the shortcut icons. I also like how quickly you can pull up a patient’s future appt. when they are on the phone or standing in front of you. Review collected by and hosted on G2.com.

Sometimes, with upgrades, they make changes that don’t fit our practice needs. It would be great if these options were customizable. Review collected by and hosted on G2.com.

I love that this program is very user friendly and very customizable. Your able to tailor it'll the program to the way your company likes things to be done and customize Review collected by and hosted on G2.com.

Updates can be hard to figure out at times. I find that when switching between screens it tends to freeze up and restart before it will open up. Review collected by and hosted on G2.com.

By far my favorite software for a dental office. There is so much you can do with this platform but it’s super user friendly. The design is clean and everything is easily accesible from the dash screen after signing in. If your an admin- putting locks on certain commands is super easy if you are wanting to handle this and not the rest of the team. Wouldn’t go back to any of software. Review collected by and hosted on G2.com.

Almost nothing. There are sometimes a fee glitches but as long as you are up to date with the updates you shouldnt have any issues. Review collected by and hosted on G2.com.

I like how easy it is to use. Very easy to get used to how it runs. Training new staff on the program goes over pretty well. Review collected by and hosted on G2.com.

Dentrix is definitely the most used practice management software, however there are others out there and there is always something that a different program allows you to do but this one doesn't. Not to get specific but there's usually something we would like differently in the patient chart section. You can always make suggestions, but that doesn't mean the change will be implemented Review collected by and hosted on G2.com.

I liked that I could switch from my schedule to another office schedule. It was easy to schedule patients in other offices if they needed to go there instead. Review collected by and hosted on G2.com.

I disliked that you asks you a lot of question before you can proceed to your next task. Every little thing has a box and must be filled in if not it will not let you go any further. It was not ideal when we were busy. Review collected by and hosted on G2.com.

My favorite part about Dentrix is the note charting. I love how you can program the notes with predetermined answers - it makes charting a lot faster and overall helps with time management between patients. Review collected by and hosted on G2.com.

The navigation could use some work - there's a lot of exiting out of windows to get to another part of the software like the perio exam or dental chart. Review collected by and hosted on G2.com.

very user friendly, the ease of the product is great Review collected by and hosted on G2.com.

it has great potential- there is just some features they could fix to make it run smoother Review collected by and hosted on G2.com.

I love how user friendly Dentrix is, especially when it comes to the hot buttons for treatment planning. Also like how notes can be saved and inputted easily. Dentrix has been one of the most user friendly dental softwares I have used. Review collected by and hosted on G2.com.

Dentrix can sometimes freeze on you when you need it most! Review collected by and hosted on G2.com.

The best thing about Dentrix is that it is user friendly and easy to learn. It is also nice that there are multiple different ways to do the same thing. Review collected by and hosted on G2.com.

I dislike that it does not automatically tell you where account balances come from. Review collected by and hosted on G2.com.