There are a lot of great tools to communicate with patients and facilitate confirming appointments. We are excited to utilize the 2-way texting feature that is available. Customer service has been helpful thus far. I like that there are multiple ways to integrate patient reviews, and different ways to set up to send them to specific patients that come in. Review collected by and hosted on G2.com.

Thus far we do not have any complaints. We are still learning the software and trying to figure out how best to implement the features. Review collected by and hosted on G2.com.

When the system is working, messages can be sent and received quickly. Review collected by and hosted on G2.com.

Delays in messages being sent; errors in system requiring us to call and get things reset (more often than seems acceptable) and poor customer service. I call or email and do not hear back so I call and email again maybe twice more before getting a response. Unacceptable for what I pay! Review collected by and hosted on G2.com.

Great support is provided by Denticon if you have questions or a problem. Review collected by and hosted on G2.com.

Reporting is not too robust or customizable. Review collected by and hosted on G2.com.

I love how this platform has transformed. We originally became Legwork members for the text message verifications a few years back. Since then, the website has added many more features especially their most recent paperless forms. We had to create our forms from scratch because we are pediatric however their customer service reps walked me through the process. When our office was preparing to reopen after quarantine, we were able to use LegWork to help modify our templates accordingly. I look forward to their new features that will be available next year. Review collected by and hosted on G2.com.

We are a pediatric office so our needs are specific and at times we can be somewhat complicated! I will say that having to create our paperless forms from scratch was a task however it was manageable. The customer service team helps you work through the issues and make it easy. We use the forms constantly throughout the day so the website will lag or stall and we are unable to connect. This will stall our patient's from completing their forms however the time of reconnecting is minimal. Review collected by and hosted on G2.com.

I like that it provides an all-inclusive service. We wanted a platform that can integrate well with our electronic software and provide online forms in addition to texting and emailing. Review collected by and hosted on G2.com.

So far there isn't anything I don't like yet. I need to use Legwork more and I haven't utilized all of the features yet. Review collected by and hosted on G2.com.

I really enjoy the fact that everything is getting done for you. Texting, recalls, treatment planning, everything. They literally do the legwork for you! Review collected by and hosted on G2.com.

I dislike that the legwork local wasn't included in the pricing. We had it on our bundle but after finding out that it is not included in the monthly fee we opted out of it. Also if they could actually call patients instead of just texting that would be great! Review collected by and hosted on G2.com.

Legwork offers comprehensive solutions for dental practices, including building a website, running google local ads, and complete communication system automation. Review collected by and hosted on G2.com.

The forms for patients are not as customizable. There are too many different forms and too long when added together. Also, have to use another service for real-time scheduling for patients. Review collected by and hosted on G2.com.

We love that Legwork helps with all aspects of patient recall, reviews, and website. We recently researched several PRM companies and Legwork was the only company to meet all of our needs. We wanted to streamline our website and SEO, and find a company that would handle our patient recall and have the ability to host our website and boost us on Google. Legwork was the only company to have all those services available under one roof. We were also very happy to have the ability to use online forms. Review collected by and hosted on G2.com.

We have used Legwork for 2 months, and so far I can't think of many things I dislike about their service. The pros certainly outweigh any cons there might be. I do wish there were more reports available to me, but that is not a deal breaker. Review collected by and hosted on G2.com.

Legwork offers almost all necessary patient and practice management tools within their services. Packaging together scheduling, patient forms, marketing, and more have made practice management so much easier. The continually release new features that make them the leading dental software in the country. Review collected by and hosted on G2.com.

There is not much to dislike about a company that is bringing all your practice management tools together. Review collected by and hosted on G2.com.

Legwork is very progressive. They are constantly working to improve and offer new services - services that are included that don’t come with an increased price. Review collected by and hosted on G2.com.

Nothing really. Being on opposite coasts sometimes means it’s a little slower to get in contact, but that hasn’t really been a problem. Review collected by and hosted on G2.com.