Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Amazing Cloud Based Dental Software Company"
5/5
What do you like best about Denticon?

I truly enjoy working with Denticon. I'm excited about upcoming enhancements and love the ability to interact and request improvements that will benefit every dental office Review collected by and hosted on G2.com.

What do you dislike about Denticon?

There is no Auto Blue Book. Ins Posting is more time consuming. Review collected by and hosted on G2.com.

Lorri D.
LD
Lorri D.
President and Chief Operations Officer
Mid-Market (51-1000 emp.)
"Loyal Customer of Denticon"
5/5
What do you like best about Denticon?

“I have been working with Planet DDS since 2009. I have appreciated their willingness to work closely with clients to make sure that Denticon can be maximized within the individual DSO. The improvements that Planet DDS have made over the last 10+ years have been impressive. I am sure I will be a client of Planet DDS for many more years to come.” Review collected by and hosted on G2.com.

What do you dislike about Denticon?

Sometimes development of new features, or integrations with other systems requires long wait times. Review collected by and hosted on G2.com.

Ray C.
RC
Ray C.
CEO
Mid-Market (51-1000 emp.)
"Great product producing valuable insights!"
5/5
What do you like best about Denticon?

“We partnered with PlanetDDS early on as we prepared for growth. The cloud-based system is perfect for our diverse geography and central reporting structure. They continue to expand features such as orthodontics and on-line scheduling to support Lone Peak’s expanding business lines as we provide patients with the conveniences they desire.” Review collected by and hosted on G2.com.

What do you dislike about Denticon?

Sometimes it takes time for Denticon to provide access when new stand-alone products want to embed into their software. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Previously great was easy to use"
2.5/5
What do you like best about Denticon?

A thorough application previously user friendly Review collected by and hosted on G2.com.

What do you dislike about Denticon?

The latest update left the software print interface so small as to create greater workplace stress. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great product, great partner!"
5/5
What do you like best about Denticon?

We took our time vetting PMS system vendors and products as we wanted to assure we were making a sound decision. We wanted a web-based product from a vendor who had extensive experience and who would be responsive, would really listen to us regarding our system needs, and who would treat us as an extended part of their team as opposed to "just another client". We selected Planet DDS and could not be happier with that decision. Since we onboarded our first site, they have continued to work closely with us, have continued to develop terrific additional capabilities and have been consummately responsive when needed. I recommend them unconditionally to anyone who asks for my perception. Review collected by and hosted on G2.com.

What do you dislike about Denticon?

While we get volumes of essential and valuable information, we would like analytics in a more user-friendly format. We understand improvements are forthcoming. Review collected by and hosted on G2.com.

Behrod G.
BG
Behrod G.
Director of Information Technology
Enterprise (> 1000 emp.)
"Hands down the best Software Money Can Buy"
5/5
What do you like best about Denticon?

Easy of use, cloud-based, top-level support. An executive team that listens to you no matter how big or small your company is. Denticon is the best in class compared to the competition. Review collected by and hosted on G2.com.

What do you dislike about Denticon?

There are no downsides to denticon. If there is an issue they will jump on it and resolve as fast as possible. They innovate so fast, it's hard to keep up with the new things. Review collected by and hosted on G2.com.

KC
Kristin C.
Marketing and Software Manager
Mid-Market (51-1000 emp.)
"Great company to work with"
5/5
What do you like best about Denticon?

Since we started converting our offices to Denticon in 2018, we have been very impressed with Planet DDS. They are constantly improving the services they offer and are always excited to receive feedback to make their products even better. It’s a pleasure to work with a company that listens to their customers. Review collected by and hosted on G2.com.

What do you dislike about Denticon?

Some features could still use improvement, but I have no doubt Planet DDS is working on those improvements. Review collected by and hosted on G2.com.

Eric W.
EW
Eric W.
Owner
Small-Business (50 or fewer emp.)
"Game Changer!"
5/5
What do you like best about Denticon?

Denticon allows us to operate very effectively & efficiently. Scalability is the key - it enhances our ability to add locations and grow. Review collected by and hosted on G2.com.

What do you dislike about Denticon?

CBCT software and management is inadequate Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Great Product, Easy to Use, Continuous Enhancements"
5/5
What do you like best about Denticon?

As a growing DSO we were faced with the challenge of having multiple Practice Management Software's throughout our offices. By centralizing all our practices and providing visibility to all locations under one PMS Denticon has afforded us the opportunity of streamlining our processes and procedures. Planet DDS worked closely with us during the conversion process and continues to offer support as needed. They continue to enhance their product and address our needs as clients. Review collected by and hosted on G2.com.

What do you dislike about Denticon?

Feature Request can not always be granted in the timeline we would like.

Reports Module needs to be updated for better performance, we are not always able to run large reports and need to rely on the Planet DDS Support team to run them for us. Review collected by and hosted on G2.com.

Francisco A.
FA
Francisco A.
Dentist
Small-Business (50 or fewer emp.)
"Dentrix to Denticon"
5/5
What do you like best about Denticon?

Everything!

Unlimited support

Unlimited insurance eclaim attachments

Unlimited backup

Access from any device

Great Experience!!

Very easy to transition from dentrix (25 years) to Denticon Review collected by and hosted on G2.com.

What do you dislike about Denticon?

Nothing at all

Nothing is missing

Everything is great!

And when something goes wrong (very rarely) the awesome engineers and technicians fix it immediately!!!! Review collected by and hosted on G2.com.