Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
"b"
5/5
What do you like best about Dental Intelligence?

able to send text messages to pat with forms Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

dont have one at this moment. use on a daily bases Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
"admin"
3.5/5
What do you like best about Dental Intelligence?

I like dental intelligence because it's quick and easy Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

I cannot think of anything right now that is not helpfull. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
"good"
5/5
What do you like best about Dental Intelligence?

good metrics, easy to track analytics, easy to use Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

not always accurate, takes time to update Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
"review for dental intel"
4.5/5
What do you like best about Dental Intelligence?

easy to use i like it easy to use I like it Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

Filling out reviews before I can access the information Review collected by and hosted on G2.com.

Response from Diana Friend of Dental Intelligence

Thank you for sharing your feedback with us! We are happy to hear our software has been easy to use and give you the data you need when you need it.

Verified User in Information Services
UI
Verified User in Information Services
"Can't get to main dashboard without filling out this survey!"
2.5/5
What do you like best about Dental Intelligence?

reminder text to patients and automatic text link to new patients Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

Cannot input 2 contact phone numbers for a patient Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
"recommend"
4/5
What do you like best about Dental Intelligence?

Dental Intelligence is easy to use and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

I am not sure, I am part time and use Dental Intelligence with limited use. Review collected by and hosted on G2.com.

Response from Diana Friend of Dental Intelligence

Thank you for sharing your positive experience with Dental Intelligence. We appreciate your feedback.

Meg S.
MS
Meg S.
Practice Administrator
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Affordable Alternative, but Persistent Inaccurate Numbers"
1/5
What do you like best about Dental Intelligence?

DI is a lower cost alternative (per month) to Weave for similar features. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

The numbers were always inaccurate and DI wouldn't/couldn't fix it. Review collected by and hosted on G2.com.

Response from Diana Friend of Dental Intelligence

Thank you for taking the time to share your honest feedback. We apologize for the frustration you experienced with data accuracy, as we know how critical reliable numbers are when making decisions for your practice.

We're glad to share that since your review was posted, we've successfully completed a full sync of your practice data. We are working with your doctor to make sure everything is working as it should moving forward.

We truly value your partnership and appreciate your patience while we worked through this. If you ever have questions or notice anything that doesn't look right, please don't hesitate to reach out to our support team — we're always here to help. We hope you continue to find value in the analytics and insights Dental Intelligence provides!

Verified User in Accounting
UA
Verified User in Accounting
"good."
2.5/5
What do you like best about Dental Intelligence?

It is helpful and very convenient to our patient's. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

There is no problem with Dental Intelligence. Review collected by and hosted on G2.com.

Response from Diana Friend of Dental Intelligence

Thank you for your review! We apologize for any hiccups you've experienced during your time as a customer, but we're pleased to hear that Dental Intelligence is helping you with AR, practice performance, and more!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
"Dentist"
5/5
What do you like best about Dental Intelligence?

communication with patients, statistics. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

not sure. Have not use all the potential of DI Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
"Helpful"
4/5
What do you like best about Dental Intelligence?

Communicating with patients & being able to send paperwork ahead of time. Review collected by and hosted on G2.com.

What do you dislike about Dental Intelligence?

Having to sign in each time I am to get on the site Review collected by and hosted on G2.com.

Response from Diana Friend of Dental Intelligence

We're glad to hear that you find the patient communication and forms/consents features helpful. We understand that the sign-in process can be inconvenient, but we want to ensure all HIPAA information is kept secure and this is one of the ways of doing so with a cloud-based software. Thank you for your feedback!