--- title: Dental Intelligence Reviews meta_title: 'Dental Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how Dental Intelligence works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 66 scale: '5' date_modified: '2026-08-14' parent_category: name: Dental url: https://www.g2.com/categories/dental --- # Dental Intelligence Reviews **Vendor:** Dental Intelligence **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 66 ## About Dental Intelligence Dental Intelligence is the most complete Practice Performance Platform in dentistry. It helps our clients increase production, visits, and collections while reducing overhead. From patient engagement and analytics to insurance, payments, scheduling, and now AI, it gives you everything you need to grow faster and Practice Smarter.™ Every practice defines success differently. Some are building toward a sale, some are getting collections under control, and some just want real visibility into the day-to-day. DI is flexible enough to meet each of them where they are, which makes it easy for us to help our clients reach their goals faster. The analytics show where things stand, and the engagement and AI tools help you act without piling more work on your team. Your AI can answer questions in seconds and even field calls after hours. It's the simplest way to build reliable systems and drive consistent, trackable growth. ## Dental Intelligence Reviews ### 1. I think it could be better. But i works for what we use it for. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** July 13, 2026 **What do you like best about Dental Intelligence?** To text patients & they respond faSter that way. **What do you dislike about Dental Intelligence?** I dont like sometimes you cant find a patient it take a while to sink, i think we should be able to do a compain with all the forms. **What problems is Dental Intelligence solving and how is that benefiting you?** Havents had any problems. **Official Response from Diana Friend:** > Thank you for sharing your experience with Dental Intelligence! We're pleased to hear that the ability to text patients has made it easier to get in touch with them. Happy to hear you haven't had any problems and we are always happy to hear how we can improve. Thank you for helping make DI better! ### 2. I like the product....it has some issues when it comes to the text to pay **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** July 28, 2026 **What do you like best about Dental Intelligence?** over due list at your finger tips and text to pay on a daily basis **What do you dislike about Dental Intelligence?** The support team is not real great when it comes to fixing issues **What problems is Dental Intelligence solving and how is that benefiting you?** reports are great **Official Response from Diana Friend:** > Thank you for your feedback! We're glad to hear that you like the reports and find the overdue list and text-to-pay features useful. We would love to hear more about any issues you are having. Your feedback is valuable to us as we strive to enhance our support services for all of our customers. ### 3. Dental Assistant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** June 30, 2026 **What do you like best about Dental Intelligence?** All encompassing for Schedule optimization **What do you dislike about Dental Intelligence?** Sometimes it does goes off line a couple of times a day **What problems is Dental Intelligence solving and how is that benefiting you?** NOt having to call every patient for reminders,scheduling, and forms **Official Response from Diana Friend:** > Thank you for your review. We're committed to providing a reliable and efficient solution for your dental practice, and welcome your feedback. If you are experiencing bridge connection issues, please do not hesitate to have your team reach out to support to look into this further. ### 4. It is helpful ion communicating with our patients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** August 10, 2026 **What do you like best about Dental Intelligence?** Communication with patients in helping to reschedule and confirm appointments. **What do you dislike about Dental Intelligence?** Mandatory surveys such as this. I am not allowed to skip and come back to later which interrupts our patient flow tremendously!! **What problems is Dental Intelligence solving and how is that benefiting you?** N/A ### 5. admin **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** July 30, 2026 **What do you like best about Dental Intelligence?** I like dental intelligence because it's quick and easy **What do you dislike about Dental Intelligence?** I cannot think of anything right now that is not helpfull. **What problems is Dental Intelligence solving and how is that benefiting you?** Sending forms that is quick and easy ### 6. recommend **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** July 01, 2026 **What do you like best about Dental Intelligence?** Dental Intelligence is easy to use and very helpful. **What do you dislike about Dental Intelligence?** I am not sure, I am part time and use Dental Intelligence with limited use. **What problems is Dental Intelligence solving and how is that benefiting you?** Helping patients keep their appointments. **Official Response from Diana Friend:** > Thank you for sharing your positive experience with Dental Intelligence. We appreciate your feedback. ### 7. Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications **Reviewed Date:** June 24, 2026 **What do you like best about Dental Intelligence?** Communicating with patients & being able to send paperwork ahead of time. **What do you dislike about Dental Intelligence?** Having to sign in each time I am to get on the site **What problems is Dental Intelligence solving and how is that benefiting you?** Communicating **Official Response from Diana Friend:** > We're glad to hear that you find the patient communication and forms/consents features helpful. We understand that the sign-in process can be inconvenient, but we want to ensure all HIPAA information is kept secure and this is one of the ways of doing so with a cloud-based software. Thank you for your feedback! ### 8. Nice “know it all” software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Dental Intelligence?** I love the easy integration and tons of information all in one spot! **What do you dislike about Dental Intelligence?** I’m still getting used to this program so I don’t see anything yet that I dislike. **What problems is Dental Intelligence solving and how is that benefiting you?** Helps with financial reports and patient communication! ### 9. Great recall systems **Rating:** 4.0/5.0 stars **Reviewed by:** Kay P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Dental Intelligence?** Our favorite feature from Dental Intel is being able to create recall lists through very specific filters. It helps us get a more comprehensive list than if we were to use Eaglesoft to get a list of patients. We have much success using this to fill specific gaps in time or doctor's schedules. **What do you dislike about Dental Intelligence?** It is VERY intelligent, so we don't have many issues or errors. We've only found that the re-appointment data is not always accurate. This is partially due to user error, as some services were not attached. But in some cases where services WERE attached at the time of scheduling, it was still not being counted as a re-appointed visit. We are still looking into this issue on our end, though. **What problems is Dental Intelligence solving and how is that benefiting you?** We are really able to dive into the analytics of our practice, such as production, collections, and re-appointment rates. We also get day-to-day analytics and recommendations on ways that we can reach our goal throughout the day. ### 10. Modento Is Like A One-Stop Shop! **Rating:** 3.5/5.0 stars **Reviewed by:** Cassie J. | Front Office Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Dental Intelligence?** I love that we can create templates to send out to patients for frequently encountered situations. And your response time has increased, without the option of leaving a voice mail. **What do you dislike about Dental Intelligence?** I would rather not have to click "post to ledger" for each individual payment received; something like a "select all payments" button would be helpful for End-Of-Day collection submissions and reviews. **What problems is Dental Intelligence solving and how is that benefiting you?** Without Modento, it would be extremely hard to keep up with instant patient chatlines. Having the option to text OR email all from one portal is amazingly helpful. **Official Response from Kelly Kaufman:** > Hi Cassie! Thanks for the review! The texting templates were one of my personal favorite new features last fall, so I'm glad to hear you love them too. And thank you for that valuable feedback about the workflow for posting payments to ledger – I will pass that long to our development team as an idea for improvement! ### 11. New to Modento and already so impressed! **Rating:** 4.0/5.0 stars **Reviewed by:** Dyanna N. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Dental Intelligence?** The customer service has been amazing! We are able to customize most everything. **What do you dislike about Dental Intelligence?** Wish the medical history would import into our dental software **What problems is Dental Intelligence solving and how is that benefiting you?** Getting patients to complete forms before arriving at the office and making it easy for them. **Official Response from Kelly Kaufman:** > Hi Dyanna! Thank you so much for leaving us a review. While we don't update every individual field when someone fills out a medical history, we do save a PDF copy directly to the patient's chart and can trigger medical alerts for anything that you've flagged as an allergy, condition, or medication – if you don't already have those alerts set up and would find them helpful, our support team would be happy to take care of that for you :) I'm glad to hear that the forms have been helpful overall though and that patients are completing them before arriving for their appointment! ## Dental Intelligence Discussions - [What is Modento, by Dental Intelligence used for?](https://www.g2.com/discussions/what-is-modento-by-dental-intelligence-used-for) - [View Dental Intelligence pricing details and edition comparison](https://www.g2.com/products/dental-intelligence-dental-intelligence/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A33%3A23+-0500&secure%5Bsession_id%5D=98d7c504-e14e-496f-8ef2-43d872427ed1&secure%5Btoken%5D=889e2c3f7e6d08857ba97db3b816b41d7f6376c276c60150f960d4c33c64bad7&format=llm_user) ## Dental Intelligence Integrations - [Denticon](https://www.g2.com/products/denticon/reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) - [Dentrix Enterprise](https://www.g2.com/products/dentrix-enterprise/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [Mango Voice](https://www.g2.com/products/mango-voice/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) ## Dental Intelligence Features **Information Flow** - Patient Case Management - Records Management - Campaign Management - Forms Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows - Automated Scheduling - Task Scheduling - Calendar Management - Claims Management - Patient Records Management - Booking Management - Communication Management - Registration Management - Availability Management - Appointment Management - Client Management - Dental Practice Management - Inventory Management - User Management - Patient Management **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management - Historical Reporting - Real-Time Reporting - Discharge Management - Invoice Management - Registration Management - Admissions Management - Booking Management - Calendar Management - Claims Management - Appointment Management - Communication Management - Workflow Management - Email Management - Contact Management - Document Management - Pipeline Management - Lead Management - Task Management - Client Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Financial Tools** - Accounting - Payment Processing - Electronic Payments **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Client Portal - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Patient Intake - Customer Database - Real-Time Notifications - Patient Location Tracking - SMS Messaging - API - Self Service Portal - Electronic Payments - Surveys & Feedback - Real-Time Monitoring - Patient Scheduling - Generative AI **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Document Imaging **Generative AI** - Generative AI **Additional Functionality** - Reminders - Third-Party Integrations - Customer Database - Email Reminders - Web Forms - Activity Tracking - Billing & Invoicing - SSL Security - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Reporting & Statistics - Customizable Templates - Customizable Reports - Access Controls/Permissions - Referral Tracking - Live Chat - Multi-Location - Drag & Drop - HIPAA Compliant - Charting - Customer History - SMS Messaging - Document Storage - Imaging and X-rays - Document Templates - Generative AI - API - AI Copilot - Data Synchronization - Confirmations/Reminders - Scheduled/Automated Reports - Progress Notes - For Dental Practices - Orthodontic Charting - Voice Capture - Annotations - Role-Based Permissions - Progress Tracking - Comparison View - Hands-Free Charting - Periodontal Charting - Patient Communications - EMR/EHR **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top Dental Intelligence Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (632 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)