--- title: Dental Intelligence Reviews meta_title: 'Dental Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how Dental Intelligence works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 66 scale: '5' date_modified: '2026-08-12' parent_category: name: Dental url: https://www.g2.com/categories/dental --- # Dental Intelligence Reviews **Vendor:** Dental Intelligence **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 66 ## About Dental Intelligence Dental Intelligence is the most complete Practice Performance Platform in dentistry. It helps our clients increase production, visits, and collections while reducing overhead. From patient engagement and analytics to insurance, payments, scheduling, and now AI, it gives you everything you need to grow faster and Practice Smarter.™ Every practice defines success differently. Some are building toward a sale, some are getting collections under control, and some just want real visibility into the day-to-day. DI is flexible enough to meet each of them where they are, which makes it easy for us to help our clients reach their goals faster. The analytics show where things stand, and the engagement and AI tools help you act without piling more work on your team. Your AI can answer questions in seconds and even field calls after hours. It's the simplest way to build reliable systems and drive consistent, trackable growth. ## Dental Intelligence Reviews ### 1. Affordable Alternative, but Persistent Inaccurate Numbers **Rating:** 1.0/5.0 stars **Reviewed by:** Meg S. | Practice Administrator, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Dental Intelligence?** DI is a lower cost alternative (per month) to Weave for similar features. **What do you dislike about Dental Intelligence?** The numbers were always inaccurate and DI wouldn't/couldn't fix it. **What problems is Dental Intelligence solving and how is that benefiting you?** It provided enough analytics to give me reasons to pull reports I wouldn't normally pull. **Official Response from Diana Friend:** > Thank you for taking the time to share your honest feedback. We apologize for the frustration you experienced with data accuracy, as we know how critical reliable numbers are when making decisions for your practice. We're glad to share that since your review was posted, we've successfully completed a full sync of your practice data. We are working with your doctor to make sure everything is working as it should moving forward. We truly value your partnership and appreciate your patience while we worked through this. If you ever have questions or notice anything that doesn't look right, please don't hesitate to reach out to our support team — we're always here to help. We hope you continue to find value in the analytics and insights Dental Intelligence provides! ### 2. Terrible Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2023 **What do you like best about Dental Intelligence?** Absolute trash of a company. I’ve spoken to 3 people there including Casey and Gwen to cancel this account. We signed up for a two-year term but after switching softwares we can no longer use them. Nothing in our agreement says we can’t cancel before the term ends and yet they continue charging our card. We keep disputing and getting our funds back but no one there will listen and just stop charging our card. Do not trust this company. They are a knockoff of Dentrix Patient Engage and the records don't pull seamlessly. **What do you dislike about Dental Intelligence?** Customer Service Huddle doesn't pull correct numbers No customization options **What problems is Dental Intelligence solving and how is that benefiting you?** It was supposed to help us set goals. Doesn't pull data correctly and the patient forms are not integrated with Dentrix. ## Dental Intelligence Discussions - [What is Modento, by Dental Intelligence used for?](https://www.g2.com/discussions/what-is-modento-by-dental-intelligence-used-for) - [View Dental Intelligence pricing details and edition comparison](https://www.g2.com/products/dental-intelligence-dental-intelligence/reviews?filters%5Bnps_score%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A39%3A33+-0500&secure%5Bsession_id%5D=fcded934-ed7f-4099-9d47-064643c98382&secure%5Btoken%5D=ef3505674aa91b4bbccc41377a0fbaebca91f1f626758f1e31a2ace0f6c944a0&format=llm_user) ## Dental Intelligence Integrations - [Denticon](https://www.g2.com/products/denticon/reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) - [Dentrix Enterprise](https://www.g2.com/products/dentrix-enterprise/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [Mango Voice](https://www.g2.com/products/mango-voice/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) ## Dental Intelligence Features **Information Flow** - Patient Case Management - Records Management - Campaign Management - Forms Management **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows - Automated Scheduling - Task Scheduling - Calendar Management - Claims Management - Patient Records Management - Booking Management - Communication Management - Registration Management - Availability Management - Appointment Management - Client Management - Dental Practice Management - Inventory Management - User Management - Patient Management **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management - Historical Reporting - Real-Time Reporting - Discharge Management - Invoice Management - Registration Management - Admissions Management - Booking Management - Calendar Management - Claims Management - Appointment Management - Communication Management - Workflow Management - Email Management - Contact Management - Document Management - Pipeline Management - Lead Management - Task Management - Client Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Financial Tools** - Accounting - Payment Processing - Electronic Payments **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Client Portal - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Patient Intake - Customer Database - Real-Time Notifications - Patient Location Tracking - SMS Messaging - API - Self Service Portal - Electronic Payments - Surveys & Feedback - Real-Time Monitoring - Patient Scheduling - Generative AI **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Document Imaging **Generative AI** - Generative AI **Additional Functionality** - Reminders - Third-Party Integrations - Customer Database - Email Reminders - Web Forms - Activity Tracking - Billing & Invoicing - SSL Security - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Reporting & Statistics - Customizable Templates - Customizable Reports - Access Controls/Permissions - Referral Tracking - Live Chat - Multi-Location - Drag & Drop - HIPAA Compliant - Charting - Customer History - SMS Messaging - Document Storage - Imaging and X-rays - Document Templates - Generative AI - API - AI Copilot - Data Synchronization - Confirmations/Reminders - Scheduled/Automated Reports - Progress Notes - For Dental Practices - Orthodontic Charting - Voice Capture - Annotations - Role-Based Permissions - Progress Tracking - Comparison View - Hands-Free Charting - Periodontal Charting - Patient Communications - EMR/EHR **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top Dental Intelligence Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (632 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)