The thing I like most about Dendi is the regular updates. The staff actually listens to our feedback and implements updates on a regular basis! Review collected by and hosted on G2.com.

The only downside I can find to Dendi LIS is the software is not entirely keyboard navigatable. I prefer tabbing through forms so I don't have to reach for my mouse, and this LIS was not designed with exclusive keyboard input in mind. Review collected by and hosted on G2.com.

I like how the system is easy to use and allows for less mistakes to be made. Review collected by and hosted on G2.com.

I dont like how some times the system gets updated and a feature that we frequently use gets removed. Review collected by and hosted on G2.com.

That it is very easy to navigate and easy to use for people who are not computer saavy. Review collected by and hosted on G2.com.

one thing i wish could be better is being able to upload multiple files for a patient. Review collected by and hosted on G2.com.

The Accessioning and Orders tabs are what we use most. I love the Dashboard! It is a great overview of orders and shows which ones are received, unreceived, and pending. The filters options allows you to filter numerous items and makes searching for a specific patient quick and easy. Review collected by and hosted on G2.com.

It is not a deal breaker, but i wish the whole dashboard would fit on my screen without having to scroll over. Review collected by and hosted on G2.com.

In my opinion, Dendi is the future os LIS. Here is three reasons:

1. It all starts with the "Dongle". Think of the dongle as a "Google Chromecast", but for your laboratory analyzer! Every analyzer has their own preffered software interface (API), and each analyzer will have their own "datamodel". Traditionally, this is handled with middleware, where there are already a few vendors out there, but none like Dendi! The dongle connects straight to the analyzer either by cable or wifi. From that point, the rest of the setup is in the Dendi Admin Interface.

2. The Admin interface is highly configurable. You can create literally any test, which which ever sample type, and what ever test combination you prefer. There is options for billing and much more, but think of this interface as your "LabOS" - it's where you configure the Operating System of your Lab.

3. APIs! This is the best part. For your lab, or your company, you will have specific features and requirements. If you are like us - a software first company - you can design into each endpoint, and receive ALL data. Dendi is a true software company, that will even give you access to a Sandbox environment, where you can make sure your unique setup works with Dendi. Yes, you can build Dendi into your build pipeline, and automate your testing down to the raw value from each analyzer (!).

The last point ill make, is that the Dendi team is just "good people". Their support is responsive, and everyone is ALWAYS very friendly and collaborative! Review collected by and hosted on G2.com.

The UI/UX could use some more work. The important pieces in Dendi is the actual functionality (e.g. software components), but the configuration can be a little challenging to understand. There are lot's of opportunities to improve this, and as Dendi is a modern and fast moving company, I have no doubt we will see improvements to the UI in the future. Review collected by and hosted on G2.com.

Dendi has a great team. Their software product is great. The team are very eager to learn more about lab workflow and function to imrpove their product. Review collected by and hosted on G2.com.

There are certain features in dendi that is lacking, compared to regular LIS system. They need to improve on the reference range, rejecting results etc. Review collected by and hosted on G2.com.

It is very user friendly. We have Physicians, Nurses, Administrators using this for our company and I always love being able to say to a new site that this portal is the easiest I have ever used. Review collected by and hosted on G2.com.

I honestly do not think there is anything that I dislike. Even when I have an issue their support staff is very responsive.

Online chat for support would be nice. Review collected by and hosted on G2.com.

Not only is their LIS user friendly, but their customer service is top notch. Their service team is quick to respond to any issues. Review collected by and hosted on G2.com.

I wish there was an easier way to pull an in depth pending log for our assay. Review collected by and hosted on G2.com.

Dendi has several upsides including, but not limited to: easily switch between lab locations without having to log all the way out and back in; updating information in the system is simple and fairly straight-forward; when updated information is entered, you don't have to exit the order and start over. Review collected by and hosted on G2.com.

We cannot see details in the audit trail, making it difficult for us to find our errors without having to constantly call Dendi for something that would only take us a few seconds to find. We were told the system would recognize tests in panels and cancel any duplicate tests within an order, it does not. Removing multiple tests is a chore. Have to archive one test at a time. When adding test profiles to an existing order, Dendi runs slowly. Review collected by and hosted on G2.com.

Dendi is easy to use for patient reporting. We are able to upload data files that link to the patient's order and report out results. I haven't had any issues since I have started using the system. It didn't take me long to be trained on the system, which was a plus. Review collected by and hosted on G2.com.

So far there isn't anything that I dislike about it. I would like to see tutorials, as I believe there are features that I am not aware of. Review collected by and hosted on G2.com.