JM
Josh M.
Business Support Director
Mid-Market (51-1000 emp.)
"Great LIS"
5/5
What do you like best about Dendi LIS?

The ease of use. The order list is very helpful and easy to navigate for searching for samples. Ease of implementation was also a big plus. I was on the implementation team and I am also an everyday user. Dendi has been great for our team. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

There is nothing glaring that I would call a dislike. Review collected by and hosted on G2.com.

JN
jonathan n.
Lab techinicain/ IT support
Small-Business (50 or fewer emp.)
"Dendi the Savior"
5/5
What do you like best about Dendi LIS?

I like Dendi because of their instrument import. Laboratory can implement new machine very easy with Dendi. I also use Dendi everyday and i feel it is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

I think the thing that dendi can improve is the QA trail. Everything else is perfect Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"User-friendly, dependable, helpful, ample useful features"
4.5/5
What do you like best about Dendi LIS?

Easy to communicate, Listen to our issues and giving the very best to offer solutions, Informative Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

Would be better if Inventory features can be used to keep track of reagents/consummables/etc movements and if and Billing features can be used to bill patients directly with records of the billing for individual orders showing breakdown of the tests opted for/can generate receipts for clients upon checkout. Review collected by and hosted on G2.com.

KM
Kat M.
Medical lab tech
Small-Business (50 or fewer emp.)
"Easy to use"
4/5
What do you like best about Dendi LIS?

Dendi is very easy to use. It didn't take long to learn. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

Dendi does not have a place to put tracking number once an order is sent from the site. Review collected by and hosted on G2.com.

Response from Christopher Chen of Dendi LIS

Thanks for your, Kat! We appreciate your input and are always eager to improve our system. We agree that this would be a useful feature, so we've added it to our roadmap.

If you'd like status updates on this feature or anything else, please don’t hesitate to reach out to support or your account manager.

Best Regards,

The Dendi Team

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Not Great, Not awful"
2.5/5
What do you like best about Dendi LIS?

The web based system is beneficial in that it allows staff access to work from anywhere, the critical results section is a great option that ensures no critical results get missed. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

After using dendi for over a year now, its obvious the system was designed with molecular testing in mind, and much less focus was paid to other departments. At this point most of the set up bugs have been fixed. However, the weekly updates come at a really inconvenient time for staff, and problems with samples not appearing on pending lists until after still occur. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Very satisfied with the Dendi product"
5/5
What do you like best about Dendi LIS?

I like that it is easy to navigate and easy to implement. In daily use, Dendi works good with many features and no lags. I am very satisfied with the product. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

Sometimes it is difficult to get in touch with customer support, but when you are able to get a hold they are very friendly and helpful. Review collected by and hosted on G2.com.

Taylor B.
TB
Taylor B.
Small-Business (50 or fewer emp.)
"Exceeding expectations"
5/5
What do you like best about Dendi LIS?

Moving into the field of research from hospitals, I was hesitant to use the LIS that I was sure wouldn't be easy to use. However, Dendi has gone well beyond my expectations. It is very easy to receive in patient samples and to report the results. Dendi support has been very helpful in making any changes that we need to make the work flow more efficient. They also regularly visit us to inform us about new features implemented in the program and to ask us about any problems we may have. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

I am not in an administrator role, so I'm not aware of all the features Dendi has to use, but I do not have objections about using the LIS daily. Review collected by and hosted on G2.com.

Response from Christopher Chen of Dendi LIS

Thank you for sharing your positive experience with Dendi LIS! We are glad to hear that the interface has been easy to use and has benefited your workflows. Our team is dedicated to providing ongoing support and working closely with all of our customers on new features to help make working in the lab easier.

Carlo C.
CC
Carlo C.
Head of Lab
Small-Business (50 or fewer emp.)
"easy and reliable"
5/5
What do you like best about Dendi LIS?

intuitive interface, robust integration with EHR systems, and reliable performance with minimal downtime. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

Downtime, I had experienced several downtimes on my instrument interface. But it was solved immediately by the team. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Lab Director User"
4/5
What do you like best about Dendi LIS?

Easy sign-out of clinical reports. Nice preview of reports prior to releasing. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

Email notification of reports seems to be inconsistent at times. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User Friendly"
4.5/5
What do you like best about Dendi LIS?

It is straightforward and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Dendi LIS?

QC monitoring is not what we need in it's current form Review collected by and hosted on G2.com.