# Best AI Agent Builders Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* AI agent builders are platforms purpose-built to create, configure, deploy, and manage AI agent software entities that autonomously pursue goals, execute multi-step tasks, and take actions across connected systems with minimal human intervention. Unlike tools that have added AI assistance or copilot features as a layer on top of existing functionality, AI agent builders are primarily oriented around the agent development lifecycle: defining agent goals and behaviors, connecting agents to tools and data sources, orchestrating multi-step or multi-agent workflows, and monitoring agent performance over time. These platforms enable agents to reason across context, chain actions together, call external APIs and services, and operate asynchronously, going beyond responding to individual user queries to proactively completing work on a user's behalf. This distinguishes them from [conversational interface agents](https://www.g2.com/categories/conversational-interface-agents), which are primarily focused on the human-to-system interaction layer, and from [chatbot software](https://www.g2.com/categories/chatbots), which handles reactive, turn-by-turn dialogue. AI agent builders are used across functions, including customer support, sales development, IT operations, HR, and back-office automation. They are deployed by technical and non-technical builders seeking to automate complex, multi-step business processes that previously required human judgment or coordination across multiple systems. These platforms typically offer a dedicated environment for designing agent logic and workflows, integration with enterprise systems such as [CRM software](https://www.g2.com/categories/crm), knowledge bases, ticketing systems, and external APIs, and tools for testing, observing, and iterating on agent behavior in production. To qualify for inclusion in the AI Agent Builders category, a product must: - Provide a dedicated environment for building and configuring AI agents, including defining goals, instructions, behaviors, and the tools or data sources agents can access - Enable agents to run multi-step, goal-directed workflows autonomously, not just respond to individual queries - Support integration with external systems, APIs, or enterprise data sources that agents can read from or write to as part of task execution - Integrate deeply with business systems, such as CRM or knowledge bases, ensuring data-driven and role-specific interactions - Offer tools to monitor, evaluate, and iterate on agent performance, such as logs, analytics dashboards, or testing environments - Allow for human-in-the-loop controls, including escalation paths, approval steps, or override mechanisms - Maintain security, compliance, and data privacy protocols appropriate for enterprise deployment ## How Many AI Agent Builders Software Products Does G2 Track? **Total Products under this Category:** 275 ### Category Stats (May 2026) - **Average Rating**: 4.63/5 - **New Reviews This Quarter**: 930 - **Buyer Segments**: Small-Business 43% │ Mid-Market 33% │ Enterprise 24% - **Top Trending Product**: Kuga (+0.042) *Last updated: May 18, 2026* ## How Does G2 Rank AI Agent Builders Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 78,500+ Authentic Reviews - 275+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top AI Agent Builders Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,071 reviews) | Salesforce-native autonomous agent building and deployment | "[Agentforce Makes Enterprise AI with Salesforce Truly Headless](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613)" | | 2 | [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) | 4.6/5.0 (6,097 reviews) | RPA-native agentic orchestration with human-in-the-loop | "[Easy to learn & User friendly RPA tool](https://www.g2.com/survey_responses/uipath-agentic-automation-review-2433738)" | | 3 | [Zapier](https://www.g2.com/products/zapier/reviews) | 4.5/5.0 (2,030 reviews) | No-code agent-building with cross-app workflow automation | "[Seamless Cross-Platform Automation That Scales Marketing Operations](https://www.g2.com/survey_responses/zapier-review-12704192)" | | 4 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (361 reviews) | ServiceNow-native agentic ITSM workflow automation | "[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)" | | 5 | [Lindy](https://www.g2.com/products/lindy-lindy/reviews) | 4.9/5.0 (171 reviews) | No-code multi-step agent building with natural-language prompting | "[Lindy.ai is Like Hiring a Virtual Assistant Team for a Fraction of the Cost](https://www.g2.com/survey_responses/lindy-review-11790383)" | | 6 | [Databricks](https://www.g2.com/products/databricks/reviews) | 4.6/5.0 (750 reviews) | — | "[Databricks in my case: Multiple Integrations, Intuitive UI, and Reliable Performance](https://www.g2.com/survey_responses/databricks-review-12834055)" | | 7 | [CloseBot](https://www.g2.com/products/closebot/reviews) | 4.8/5.0 (160 reviews) | Goal-based lead qualification and conversational appointment-booking | "[CloseBot Turns Conversations Into Booked Business—A Consistent Sales Assistant](https://www.g2.com/survey_responses/closebot-review-12679782)" | | 8 | [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) | 4.4/5.0 (133 reviews) | Governed enterprise AI agent development and deployment | "[Comprehensive AI Platform with Steep Learning Curve](https://www.g2.com/survey_responses/ibm-watsonx-ai-review-12555087)" | | 9 | [Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews) | 4.4/5.0 (147 reviews) | Microsoft-365-native AI agent building | "[Easy-to-Customize AI Agents for Sales, Support, and Product Knowledge](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601)" | | 10 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (590 reviews) | No-code conversational agent deployment with trainable knowledge bases | "[Intuitive Automation That Streamlines Workflows and Saves Hours](https://www.g2.com/survey_responses/jotform-ai-agents-review-12689359)" | ## Which AI Agent Builders Software Is Best for Your Use Case? - **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - **Highest Performer:** [CloseBot](https://www.g2.com/products/closebot/reviews) - **Easiest to Use:** [CloseBot](https://www.g2.com/products/closebot/reviews) - **Top Trending:** [n8n](https://www.g2.com/products/n8n/reviews) - **Best Free Software:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) ## Which Type of AI Agent Builders Software Tools Are You Looking For? - [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) *(current)* - [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) - [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) - [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration) --- **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1009956&secure%5Bdisplayable_resource_id%5D=46&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1005856&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=1009956&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agent-builders&secure%5Btoken%5D=5e9117c6eddcd19f7731676db6497ab6afc617e9844fdf65f1672218f77378d7&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dsalesintelligence&secure%5Burl_type%5D=custom_url) --- ## Buyer Guide: Key Questions for Choosing AI Agent Builders Software Software ### What does an AI agent builder do? I describe AI agent builders as platforms that allow teams to design automated agents capable of performing tasks, handling conversations, and integrating with internal systems. These tools provide a controlled environment to outline an agent’s logic, define triggers, and connect data sources, enabling it to operate reliably. Instead of writing every action from scratch, I can structure workflows, permissions, and knowledge inputs in a single, centralized location. ### Why do businesses use AI agent builders? I’ve seen most teams seek ways to automate repetitive tasks without compromising quality. AI agent builders support that by managing predictable interactions and routing more complex requests to humans when needed. They help offload work while maintaining consistent responses. Based on the G2 review data I’ve analyzed, a few themes appear frequently: - Users mention that automated workflows reduce the time spent on routine operations. - Many appreciate visual design tools that simplify building multi-step logic. - Reviewers highlight integrations that let agents access CRMs, ticketing systems, or internal data. - Several bring up improvements in customer response time when agents handle first-touch inquiries. These shared points show how AI agent builders help teams improve efficiency and maintain predictable outcomes. ### Who usually uses AI agent builders? Based on G2 review insights, the groups that rely heavily on AI agent builders include: - **Support teams** handle common issues before transferring to an agent. - **Operations teams** automate internal tasks such as updates, routing, and notifications. - **Marketing and CX teams** build assistants that guide customers through decisions or troubleshoot questions. - **Technical teams** design advanced workflows tied to APIs and backend systems. Each group uses agents differently, but the goal remains the same: to streamline tasks while maintaining a consistent experience. ### What types of AI agent builders should I consider? G2 reviewers often distinguish agent builders by their complexity and intended users. The types I see most frequently include: - **No-code builders** that rely on visual editors for non-technical teams. - **Low-code platforms** that blend visual design with scripting or API calls. - **Enterprise-focused systems** offering governance, audit trails, and security controls. - **Function-specific builders** tailored for support, sales, or workflow automation. The best fit depends on your team’s technical comfort and the sophistication of the tasks you want the agent to handle. ### What are the core features to look for in AI agent builders? When I sort through G2 feedback in this category, a handful of features consistently show up as make-or-break for successful deployment. - **Workflow design** for mapping how an agent processes inquiries. - **Knowledge connectors** that allow agents to reference documents or internal data. - **Guardrails** that let teams control behavior, permissions, and escalation paths. - **Performance analytics** showing resolution rates, accuracy, and customer sentiment. - **Multi-channel deployment** so agents can operate in chat, email, or internal applications. - **Integrations** with CRMs, support tools, knowledge bases, and custom APIs. These capabilities shape how dependable and scalable an agent ultimately becomes. ### What trends are shaping AI agent builders right now? As the market evolves, I’m seeing new features and design philosophies that make AI agent builders far more adaptable than they used to be. Some of the notable trends include: - **Context-handling improvements** that maintain coherence in interactions over longer sessions. - **Expanded system access** , allowing agents to complete more hands-on tasks. - **Simulation environments** that let teams test agent behavior before going live. - **Governance features** that support enterprise adoption and compliance needs. ### How should I choose an AI agent builder? For me, the best agent builder is the one that matches team skill level, integrates cleanly with existing systems, and provides enough control to handle complex workflows safely. When those pieces align, the platform becomes a reliable part of how teams automate tasks and deliver consistent, scalable interactions. ### What does AI Agent Builders software do? I think of AI Agent Builders software as the workspace for creating agents that can understand context, respond to users, and take action across connected systems. These platforms bring prompts, knowledge sources, tools, integrations, testing, guardrails, and deployment controls into one build environment. Across the G2 reviewer accounts I analyzed, the category shows up in customer support, lead intake, voice agents, CRM updates, internal assistants, and workflow automation. It sits beyond basic chatbot setup because the agent is expected to interpret a request, choose the next step, and complete a task inside a business process. ### Why do businesses use AI Agent Builders software? The clearest adoption pattern I saw in G2 reviews was workload scale. Teams wanted to answer more questions, qualify more leads, book more meetings, and move more routine work forward without adding the same amount of manual effort. - Reviewers describe customer support automation as a main use case, with agents answering repeated questions and collecting details before a human steps in. - Sales and agency users use agents for lead qualification, appointment booking, intake forms, and faster response after an inquiry. - Many users value low-code builders because teams can launch agents without building every workflow from scratch. - Integrations with CRMs, calendars, forms, APIs, knowledge bases, and workflow tools make agents more useful than standalone chat windows. Common friction areas include pricing, setup time, testing limits, inconsistent answers, analytics gaps, and learning curves when workflows become more advanced. ### Who uses AI Agent Builders software primarily? When I reviewed G2 profiles for this category, I saw a mix of support, sales, operations, and technical users building agents for different parts of the business. - **Customer support teams:** Build agents that answer common questions, collect issue details, and route customers to the right next step. - **Sales and revenue teams:** Use agents for lead qualification, meeting booking, CRM updates, and follow-up workflows. - **Operations teams:** Automate repeat tasks, internal requests, approvals, reminders, and handoffs across tools. - **Developers and automation builders:** Connect agents to APIs, webhooks, databases, model settings, and custom workflows. - **Agencies and consultants:** Build agents for client intake, booking, customer response, and service delivery workflows. ### What types of AI Agent Builders software should I consider? The buying patterns I saw in G2 reviews revealed that these platforms are usually distinguished by the task the agent needs to perform. - **Customer service agent builders:** Best for support questions, knowledge-base answers, ticket intake, and escalation. - **Voice agent platforms:** Best for phone calls, appointment booking, lead response, call routing, and live conversation handling. - **Workflow automation agent builders:** Best when agents need to trigger actions, move data, and coordinate steps across systems. - **CRM-native agent builders:** Best when customer records, sales activity, service cases, and follow-up need to stay in the same platform. - **Developer-first agent frameworks:** Best for teams that need deeper control over APIs, tools, model choice, routing, and guardrails. ### What are the core features to look for in AI Agent Builders software? When I evaluate AI Agent Builders, the features that show up most consistently include: - **Knowledge and context setup:** Agents should connect to documents, websites, CRMs, forms, databases, and internal knowledge sources that keep answers grounded. - **Tool and action controls:** APIs, webhooks, calendars, tickets, forms, and workflow triggers determine whether the agent can complete work after the conversation starts. - **Agent instruction design:** Builders need clear controls for prompts, branching, handoffs, fallback behavior, memory, and user inputs. - **Testing and performance review:** Teams need transcripts, test environments, success tracking, error visibility, and analytics before agents scale. - **Guardrails and admin control:** Permissions, approval rules, brand controls, compliance settings, and escalation paths matter once agents can act on business data. ### What trends are shaping AI Agent Builders software right now? My analysis of G2 data and recent market signals shows several shifts in this category: - **Task-specific agents being embedded into enterprise tools** across sales, service, operations, and productivity workflows. - **Multi-agent coordination emerging as a design pattern** as teams distribute work across specialized agents. - **Builder platforms converging on no-code setup** paired with developer-grade APIs, versioning, and deployment controls. - **Governance moving into the agent layer** as security, permissions, and compliance boundaries become prerequisites for cross-system action. - **Tracing and guardrails becoming production requirements** as teams demand visibility into tool calls, handoffs, and blocked actions before deploying agents in live workflows. ### How should I choose AI Agent Builders software? I suggest choosing around the task the agent must complete. Customer-facing teams should place the most weight on answer accuracy, escalation paths, conversation quality, and analytics. Voice-heavy use cases call for latency checks, interruption handling, call flow setup, and cost controls. For workflow automation, I advise reviewing integrations, API access, error handling, testing depth, and admin permissions. The strongest fit is the platform that lets teams build quickly while still controlling what the agent knows, what it can access, and what actions it can take. --- ## What Are the Top-Rated AI Agent Builders Software Products in 2026? ### 1. [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,071 **Product Description:** Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. #### Key Features - Natural Language Configuration - Agent Branding - Analytics & Reporting - Workflow Automation - Customer Interaction Automation #### What Are Recent G2 Reviews of Salesforce Agentforce? **"[Agentforce Makes Enterprise AI with Salesforce Truly Headless](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613)"** **Rating:** 4.0/5.0 stars *— Manjunath G.* [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613) --- **"[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)"** **Rating:** 5.0/5.0 stars *— Aniket N.* [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909) --- ### 2. [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 6,097 **Product Description:** UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence. ### What Do G2 Reviewers Say About UiPath Agentic Automation? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of automation** with UiPath, enabling simple workflow creation even for beginners. - Users value the **ease of use** in UiPath Agentic Automation, simplifying workflow creation for beginners and experts alike. - Users value the **easy automation capabilities** of UiPath, enhancing project efficiency with a user-friendly low-code interface. - Users find the **automation ease** of UiPath Agentic Automation greatly enhances their ability to streamline daily tasks. - Users value the **efficiency** of UiPath Agentic Automation, significantly streamlining processes and reducing manual verification efforts. **Cons:** - Users note that the **licensing fees are high** , making UiPath Agentic Automation less competitive compared to other options. - Users find the **learning curve steep** due to complex processes and limited resources for initial setup. - Users find the **complexity of setup and technical knowledge** required for UiPath challenging, leading to a steep learning curve. - Users express frustration over the **missing features** in UiPath, highlighting difficulties with folder visibility and advanced functionalities. - Users report **pricing issues** with UiPath Agentic Automation, noting increased costs and reduced discount availability. #### What Are Recent G2 Reviews of UiPath Agentic Automation? **"[Easy to learn & User friendly RPA tool](https://www.g2.com/survey_responses/uipath-agentic-automation-review-2433738)"** **Rating:** 5.0/5.0 stars *— Aniket J.* [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-2433738) --- **"[UIPath is one of leading RPA tool with powerful automation capabilities ](https://www.g2.com/survey_responses/uipath-agentic-automation-review-2087321)"** **Rating:** 5.0/5.0 stars *— Yesu Raju P.* [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-2087321) --- #### What Are G2 Users Discussing About UiPath Agentic Automation? - [What are the most impactful use-cases of UiPath's RPA in automating repetitive business processes?](https://www.g2.com/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments - [What is robotic process automation RPA and when is it beneficial?](https://www.g2.com/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment - [Which business process can be automated with RPA?](https://www.g2.com/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments ### 3. [Zapier](https://www.g2.com/products/zapier/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 2,030 **Product Description:** Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents. ### What Do G2 Reviewers Say About Zapier? *AI-generated summary from verified user reviews* **Pros:** - Users find Zapier's **ease of use** outstanding, allowing seamless automation without requiring technical skills. - Users love the **effortless automation** provided by Zapier, simplifying workflows and enhancing productivity across various tools. - Users value the **vast integrations** of Zapier, effortlessly connecting essential tools for seamless automation and improved productivity. - Users value the **easy integrations** of Zapier, enhancing workflow efficiency and simplifying task automation seamlessly. - Users value the **wide range of integration capabilities** with everyday tools, simplifying automation across platforms seamlessly. **Cons:** - Users feel that Zapier's **pricing is expensive** at scale, limiting access to premium features for many. - Users note **pricing issues** with Zapier as costs escalate for more advanced workflows and premium features. - Users find the **setup process complex** , making troubleshooting and testing functionalities difficult for non-experts. - Users find a **steep learning curve** challenging, especially those without a coding background struggling to use it efficiently. - Users find Zapier's **limited features** frustrating as workflows grow, requiring costly upgrades for more advanced automation. #### Key Features - API Designer - Monitoring & Notification - Data Encryption - Data Virtualization - Cloud to Cloud #### What Are Recent G2 Reviews of Zapier? **"[Seamless Cross-Platform Automation That Scales Marketing Operations](https://www.g2.com/survey_responses/zapier-review-12704192)"** **Rating:** 4.0/5.0 stars *— Tom P.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12704192) --- **"[Powerful Automation Without Coding Effort](https://www.g2.com/survey_responses/zapier-review-12746050)"** **Rating:** 4.5/5.0 stars *— Gaurav S.* [Read full review](https://www.g2.com/survey_responses/zapier-review-12746050) --- #### What Are G2 Users Discussing About Zapier? - [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments - [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments - [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments ### 4. [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 361 **Product Description:** ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 450+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. The AI Agent Orchestrator coordinates teams of specialized agents to handle complex, multi-step workflows that single-agent solutions can't manage. For over 20 years, ServiceNow has powered work for the world's leading companies. 85% of the Fortune 500 trust ServiceNow, powering 80 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow. ### What Do G2 Reviewers Say About ServiceNow AI Agents? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficiency** of ServiceNow AI Agents, which streamline workflows and enhance tech support experiences significantly. - Users find ServiceNow AI Agents to be **extremely user-friendly** , simplifying task management and enhancing overall efficiency. - Users enjoy the **seamless integration and automation** of ServiceNow AI Agents, enhancing workflow efficiency and reducing manual tasks. - Users value the **seamless integration** of ServiceNow AI Agents, enhancing workflows and automating repetitive tasks effectively. - Users value the **effective automation** by ServiceNow AI Agents, enhancing efficiency and improving issue resolution speed. **Cons:** - Users find that **inaccuracies** in ServiceNow AI Agents stem from poor setup and dependency on quality data. - Users note a **poor understanding** in ServiceNow AI Agents, leading to inaccuracies and reliance on high-quality data for effectiveness. - Users find the **complex configuration** of ServiceNow AI Agents challenging, requiring advanced skills for effective setup and customization. - Users face challenges with **limited AI capabilities** in customized environments, impacting efficiency and accuracy in complex scenarios. - Users find the **initial setup and learning curve challenging** , which complicates effective configuration and use of ServiceNow AI Agents. #### Key Features - Omni-channel Support - Workflow Automation - Document Processing - Document Processing - Adaptive Responses #### What Are Recent G2 Reviews of ServiceNow AI Agents? **"[ServiceNow AI Agents Streamline Workflows and Reduce Manual Effort](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915)"** **Rating:** 4.5/5.0 stars *— Pradip G.* [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12617915) --- **"[Platform level AI in Agent Studio](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12759428)"** **Rating:** 4.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12759428) --- ### 5. [Lindy](https://www.g2.com/products/lindy-lindy/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 171 **Product Description:** Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code—to automate tasks like responding to emails, scheduling meetings, enriching leads, recording and summarizing calls, and more. Key Features: ✅ No-Code AI Agent Builder – Create custom AI-powered assistants in minutes. ✅ 200+ App Integrations – Connect seamlessly with your CRM, email, calendar, and other business tools. ✅ End-to-End Automation – Automate outreach, data entry, meeting summaries, and follow-ups. ✅ Get Started with a Template – Hundred of templates to help you deploy AI agents as executive assistants, customer support chatbots, medical scribes, sales assistants, and more. ✅ Scalable & Adaptable – Customize workflows to fit your business needs, from small teams to enterprises. Check it out at lindy.ai ### What Do G2 Reviewers Say About Lindy? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Lindy, enabling effortless setup and intuitive automation for various tasks. - Users value the **time-saving automation** of Lindy, enabling efficient task management and seamless integration into their workflows. - Users love Lindy for its **intuitive design** , making task automation and workflow creation seamless and efficient. - Users love the **time-saving capabilities** of Lindy, enabling quick setup and efficient team management for greater productivity. - Users commend Lindy's **easy setup** , enabling quick agent creation and enhancing overall workflow efficiency. **Cons:** - Users find Lindy to be **quite expensive** , particularly due to limited credits and costs incurred from errors. - Users find the **high subscription cost** of Lindy burdensome, especially for non-US users and scaling businesses. - Users express frustration over the **steep learning curve** of Lindy, complicating their initial experience with the platform. - Users find the **limited features** of Lindy restrictive, hindering full experience before committing to an upgrade. - Users experience **AI inaccuracies** with Lindy, facing high costs from errors and needing multiple attempts for clarity. #### Key Features - Lead Qualification - Opportunity and Pipeline Management - Coaching - Sales Forecasting - Predefined Rules #### What Are Recent G2 Reviews of Lindy? **"[Lindy.ai is Like Hiring a Virtual Assistant Team for a Fraction of the Cost](https://www.g2.com/survey_responses/lindy-review-11790383)"** **Rating:** 4.5/5.0 stars *— Vera Lúcia H.* [Read full review](https://www.g2.com/survey_responses/lindy-review-11790383) --- **"[Effortless AI Automation, Perfect for Task Management](https://www.g2.com/survey_responses/lindy-review-12703079)"** **Rating:** 4.0/5.0 stars *— Naqeeb K.* [Read full review](https://www.g2.com/survey_responses/lindy-review-12703079) --- ### 6. [Databricks](https://www.g2.com/products/databricks/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 750 **Product Description:** Databricks is a unified data and AI platform that helps organizations build, govern and scale data pipelines, analytics, machine learning, AI applications and agents. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on Databricks to work with enterprise data and AI at scale. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Agent Bricks, Lakeflow, Lakehouse, Lakebase, Genie and Unity Catalog. Founded in 2013 by the original creators of Apache Spark™, Delta Lake, MLflow and Unity Catalog, Databricks is built on an open lakehouse architecture that brings data, analytics and AI together. The platform is used by data engineers, data scientists, analysts, developers, machine learning teams, AI teams and business users to collaborate across the full data and AI lifecycle. Key Databricks capabilities include: - Data engineering: Build, automate and manage reliable batch, streaming and real-time data pipelines. - Analytics and business intelligence: Run SQL analytics, create dashboards and enable business teams to explore data. - Data governance: Discover, secure and manage data and AI assets across teams, clouds and workloads. - Machine learning and AI: Develop models, build generative AI applications and create production-grade AI agents. - Data applications: Build and deploy data-driven applications using governed enterprise data. Available across AWS, Azure and Google Cloud, Databricks helps organizations work across clouds, reduce data silos and simplify collaboration across teams and tools. Customers use Databricks for use cases such as customer personalization, fraud detection, predictive maintenance, real-time analytics, cybersecurity, healthcare research, financial risk management, supply chain optimization and AI-powered decision-making. Databricks is used across industries including financial services, healthcare and life sciences, retail, manufacturing, energy and the public sector. Organizations use the platform to modernize data infrastructure, accelerate AI adoption and turn enterprise data into business value. ### What Do G2 Reviewers Say About Databricks? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **exceptional AI features and robust data security** of Databricks, enhancing their machine learning capabilities. - Users value the **ease of model hosting and serving** with Databricks, enhancing efficiency and integration with AWS. - Users value the **seamless integrations** of Databricks, enabling efficient data handling and collaboration within a unified environment. - Users value the **real-time collaboration** in Databricks, enhancing teamwork between data engineers and analysts effectively. - Users value the **effective data management features** of Databricks, enhancing decision-making and integrating seamlessly with various data processes. **Cons:** - Users face a **steep learning curve** with Databricks, hindering easy adoption and understanding for new users. - Users find the **costs to be high** for using Databricks, especially with large data workloads. - Users note a **steep learning curve** for new users, making adoption and management more challenging. - Users express frustration over **missing features** in Databricks, hindering functionality and slowing down development processes. - Users note the **steep learning curve** for new members and integration challenges, adding unnecessary complexity to usage. #### What Are Recent G2 Reviews of Databricks? **"[Databricks in my case: Multiple Integrations, Intuitive UI, and Reliable Performance](https://www.g2.com/survey_responses/databricks-review-12834055)"** **Rating:** 4.0/5.0 stars *— Yelnur K.* [Read full review](https://www.g2.com/survey_responses/databricks-review-12834055) --- **"[Databricks centralizes data, analytics, and AI](https://www.g2.com/survey_responses/databricks-review-12824341)"** **Rating:** 5.0/5.0 stars *— Leonardo .* [Read full review](https://www.g2.com/survey_responses/databricks-review-12824341) --- #### What Are G2 Users Discussing About Databricks? - [What does Databricks software do?](https://www.g2.com/discussions/what-does-databricks-software-do) - 3 comments - [What is Databricks unified analytics platform?](https://www.g2.com/discussions/what-is-databricks-unified-analytics-platform) - 3 comments - [What is Lakehouse in Databricks?](https://www.g2.com/discussions/what-is-lakehouse-in-databricks) - 4 comments, 2 upvotes ### 7. [CloseBot](https://www.g2.com/products/closebot/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 160 **Product Description:** The Leading Conversational AI Agent Builder Platform to Qualify Leads and Book Meetings 24/7 CloseBot is a cutting-edge conversational AI platform designed to revolutionize how businesses interact with their leads and customers across multiple channels. It stands out as a powerful tool, particularly for businesses using platforms like GoHighLevel, offering a robust and user-friendly solution for automating communication, qualifying leads, booking appointments, and providing exceptional customer service. Utilizes an objective-based AI system where you define specific goals for the bot to achieve during conversations, such as lead qualification or appointment booking. This allows the bot to dynamically adapt its responses and prompting to meet those objectives, leading to more focused and effective interactions. Seamless integration with GoHighLevel, enabling automatic contact tagging and the mapping of collected information to custom fields within GoHighLevel. This integration streamlines data management and allows for triggering automations within GoHighLevel based on CloseBot interactions. Integrates with a knowledge base where you can upload documents or provide website URLs for the AI to learn from and reference during conversations. This allows the bot to provide accurate and specific information about your business, products, or services. Smart follow-up capabilities that allow you to automate follow-up messages based on the context of the conversation. This ensures that leads and customers receive timely and relevant communication, improving engagement and conversion opportunities. Built with a dynamic prompting algorithm that works in the background to create effective prompts based on your objectives and the flow of the conversation. This reduces the complexity of manual prompt engineering, allowing users to focus on defining their desired outcomes rather than crafting intricate instructions. ### What Do G2 Reviewers Say About CloseBot? *AI-generated summary from verified user reviews* **Pros:** - Users find **CloseBot's ease of use** invaluable, streamlining processes and enhancing productivity with minimal effort. - Users love the **easy setup** of CloseBot, enabling quick deployment and seamless integration into their workflows. - Users value the **effective automation** of CloseBot, which significantly saves time and enhances productivity in sales processes. - Users value the **24/7 support** of CloseBot, ensuring instant responses and confidence in managing leads effectively. - Users value the **AI integration** of CloseBot, enhancing lead capture and automating sales conversations effectively. **Cons:** - Users find that **CloseBot's functionality is limited** , leading to irrelevant answers and a lack of voice interaction. - Users feel **limited customization** options hinder their experience and desire more tailored features and integrations. - Users find the **initial setup complex** , noting a learning curve that can complicate onboarding and utilization. - Users face a **difficult setup** with CloseBot, experiencing a steep learning curve and trial-and-error challenges during initial use. - Users note that **integration issues** persist post-upgrade, affecting stability and overall user experience with CloseBot. #### Key Features - Natural Language Configuration - Omni-channel Support - Analytics & Reporting - API Usage - Feedback Collection #### What Are Recent G2 Reviews of CloseBot? **"[CloseBot Fixes the Gap Between Enquiry and Action](https://www.g2.com/survey_responses/closebot-review-12680018)"** **Rating:** 5.0/5.0 stars *— Bruce P.* [Read full review](https://www.g2.com/survey_responses/closebot-review-12680018) --- **"[CloseBot Turns Conversations Into Booked Business—A Consistent Sales Assistant](https://www.g2.com/survey_responses/closebot-review-12679782)"** **Rating:** 5.0/5.0 stars *— Hans A.* [Read full review](https://www.g2.com/survey_responses/closebot-review-12679782) --- ### 8. [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 133 **Product Description:** Watsonx.ai is part of the IBM watsonx platform that brings together new generative AI capabilities, powered by foundation models and traditional machine learning into a powerful studio spanning the AI lifecycle. With watsonx.ai, you can build, train, validate, tune and deploy generative AI, foundation models and machine learning capabilities with ease and build AI applications in a fraction of the time with a fraction of the data. ### What Do G2 Reviewers Say About IBM watsonx.ai? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of IBM watsonx.ai, enhancing efficiency in building and managing AI solutions. - Users appreciate the **wide range of model types** offered by IBM watsonx.ai, enhancing flexibility and efficiency in development. - Users value the **user-friendly interface and abundant features** of IBM watsonx.ai, streamlining AI model deployment and integration. - Users appreciate the **user-friendly AI studio** of IBM watsonx.ai, enabling efficient chatbot creation and seamless integration. - Users value the **user-friendly AI studio** of IBM watsonx.ai, enabling efficient chatbot creation and model deployment. **Cons:** - Users find the **difficult learning** curve challenging, wishing for clearer documentation and simpler onboarding experiences. - Users struggle with the **complexity** of IBM watsonx.ai, finding it challenging to deploy and customize models effectively. - Users find the **steep learning curve** of IBM watsonx.ai challenging, making it difficult for beginners to navigate effectively. - Users find the **high cost** of IBM watsonx.ai to be a significant barrier, especially for smaller teams. - Users feel that **improvement is needed** in third-party integration and model intelligence for better performance. #### What Are Recent G2 Reviews of IBM watsonx.ai? **"[Comprehensive AI Platform with Steep Learning Curve](https://www.g2.com/survey_responses/ibm-watsonx-ai-review-12555087)"** **Rating:** 4.5/5.0 stars *— Prashant Kumar S.* [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-ai-review-12555087) --- **"[Enterprise-Ready AI with Strong Governance and Flexible Model Support](https://www.g2.com/survey_responses/ibm-watsonx-ai-review-12773148)"** **Rating:** 4.0/5.0 stars *— Arkajit D.* [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-ai-review-12773148) --- ### 9. [Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 147 **Product Description:** Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success. ### What Do G2 Reviewers Say About Microsoft Copilot Studio? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Microsoft Copilot Studio, enabling quick and efficient AI tool configuration. - Users appreciate the **easy integrations** of Microsoft Copilot Studio, enhancing productivity and customization within existing workflows. - Users value the **easy setup** of Microsoft Copilot Studio, enabling quick and effective integration into their workflows. - Users appreciate the **ease of use and GPU support** of Microsoft Copilot Studio, enhancing efficiency in AI projects. - Users value the **flexible automation** offered by Microsoft Copilot Studio, enhancing productivity while ensuring compliance and security. **Cons:** - Users find the **pricing structures expensive** , particularly affecting smaller organizations and overall accessibility to the product. - Users face **limited customization** options in Microsoft Copilot Studio, which can restrict their creative freedom. - Users find the **learning curve challenging** , especially when trying to master advanced features and integrations. - Users find **complex workflows** challenging, as setup can be overwhelming and performance may lag in intricate processes. - Users often face **integration issues** with Microsoft Copilot Studio, making setup and configuration challenging and time-consuming. #### Key Features - AI Text Generation - Natural Language Configuration - Omni-channel Support - Analytics & Reporting - Workflow Automation #### What Are Recent G2 Reviews of Microsoft Copilot Studio? **"[Easy-to-Customize AI Agents for Sales, Support, and Product Knowledge](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601)"** **Rating:** 5.0/5.0 stars *— Matthew W.* [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601) --- **"[Seamless Integration with Room for UX Improvement](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098)"** **Rating:** 4.0/5.0 stars *— Babu S.* [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098) --- #### What Are G2 Users Discussing About Microsoft Copilot Studio? - [Is power virtual agents included in Office 365?](https://www.g2.com/discussions/is-power-virtual-agents-included-in-office-365) - [What is a power virtual agent session?](https://www.g2.com/discussions/what-is-a-power-virtual-agent-session) - [Is Microsoft Power virtual agents free?](https://www.g2.com/discussions/is-microsoft-power-virtual-agents-free) ### 10. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 590 **Product Description:** Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need. Simply provide key details, documents, FAQs, or form data, and your AI Agent will learn from this context to deliver accurate, personalized interactions. This level of customization helps teams improve response times, boost user satisfaction, and streamline support operations across every stage of the customer journey. One of the platform’s most powerful advantages is its extensive library of 7,000+ customizable AI Agent templates. These ready-made templates provide an easy starting point for a wide variety of use cases, including customer support, onboarding, lead qualification, appointment scheduling, product education, internal training, and more. Each template can be fully personalized with your own instructions, tone, workflows, and industry-specific knowledge—allowing you to deploy high-performing AI Agents in minutes. Jotform AI Agents provide 24/7 automated assistance, ensuring your customers receive instant support even outside of business hours. While you sleep, your AI Agents continue working—handling inquiries, resolving issues, collecting information, and providing accurate responses around the clock. This continuous availability reduces wait times, increases engagement, and helps teams keep up with growing demand. With multichannel support, Jotform AI Agents can operate wherever your users are. Deploy your agents across web, chat widgets, email, phone, WhatsApp, Messenger, Gmail, WordPress, and other communication channels for a unified, consistent support experience. This omnichannel flexibility ensures that your users always receive real-time assistance—no matter the device or platform. For teams requiring voice-based interactions, Jotform offers powerful phone and SMS capabilities. AI Agents can handle incoming calls, conduct natural voice conversations, answer questions, and transcribe spoken messages—all with a friendly, human-like tone. This makes Jotform AI Agents ideal for customer service hotlines, appointment reminders, phone-based support, and automated phone menus. AI Agents can also perform customizable actions based on your workflows. Define specific behaviors, triggers, follow-up steps, or automated tasks for your agent to execute. Whether you want it to qualify leads, send emails, update CRM records, route inquiries, generate reports, or collect data through forms, your AI Agent follows your rules precisely. By combining real-time automation, no-code customization, multichannel support, and intelligent communication, Jotform AI Agents help organizations scale their customer experience effortlessly. Whether you’re a small business or a global enterprise, AI Agents provide the speed, accuracy, and availability needed to support users at every moment. ### What Do G2 Reviewers Say About Jotform AI Agents? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Jotform AI Agents enhances productivity and simplifies the onboarding process. - Users find the **easy setup** of Jotform AI Agents facilitates quick onboarding and effective client training. - Users find the **easy setup and adaptability** of Jotform AI Agents enhances their onboarding and overall experience. - Users find Jotform AI Agents to be **incredibly helpful** in streamlining processes, saving time and reducing stress. - Users appreciate the **straightforward setup process** of Jotform AI Agents, enhancing efficiency and simplifying their workflows. **Cons:** - Users often find the **limitations in workflow flexibility** and AI understanding frustrating, hindering their overall experience. - Users find Jotform AI Agents have **limited AI capabilities** , struggling with complex workflows and understanding user specifications accurately. - Users find the **limited features** of Jotform AI Agents restrict their ability to customize workflows and interactions. - Users find the **inadequate AI features** frustrating, noting issues with understanding and confusion between AI and real agents. - Users report a **poor understanding** by Jotform AI Agents, leading to frustration and inaccurate responses in critical situations. #### Key Features - Customization - Automation - Customization - Control - Omnichannel #### What Are Recent G2 Reviews of Jotform AI Agents? **"[Smooth Multi-Channel Integration, Some App Improvements Needed](https://www.g2.com/survey_responses/jotform-ai-agents-review-12579354)"** **Rating:** 4.5/5.0 stars *— Nitesh R.* [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-12579354) --- **"[Intuitive Automation That Streamlines Workflows and Saves Hours](https://www.g2.com/survey_responses/jotform-ai-agents-review-12689359)"** **Rating:** 5.0/5.0 stars *— Sangita R.* [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-12689359) --- ### 11. [Asana](https://www.g2.com/products/asana/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 13,089 **Product Description:** Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. ### What Do G2 Reviewers Say About Asana? *AI-generated summary from verified user reviews* **Pros:** - Users praise Asana for its **clean and intuitive interface** , making project management effortless and enhancing team collaboration. - Users value the **easy integration with Google Calendar** in Asana, significantly improving project management efficiency. - Users highlight Asana's **efficient project management** capabilities, facilitating task organization and enhancing team collaboration. - Users value the **effective team collaboration** in Asana, enhancing communication and organization across projects seamlessly. - Users find that **task tracking** in Asana streamlines project management, enhancing organization and collaboration across diverse teams. **Cons:** - Users find the **steep learning curve** of Asana challenging, especially when navigating project rules and the search functionality. - Users find the **missing features** in Asana limit functionality and complicate task management and integration. - Users feel that **limited features** in Asana hinder their experience, especially concerning archiving and storage restrictions. - Users find the **rules setup confusing** and the interface not user-friendly, complicating their experience with Asana. - Users face **limited task management features** in Asana's free plan, hindering control and complexity in larger projects. #### What Are Recent G2 Reviews of Asana? **"[Powerful Automations, Easy Project Management](https://www.g2.com/survey_responses/asana-review-12812924)"** **Rating:** 4.0/5.0 stars *— Mariano B.* [Read full review](https://www.g2.com/survey_responses/asana-review-12812924) --- **"[Asana Keeps My Work Organized and Stress-Free](https://www.g2.com/survey_responses/asana-review-12829609)"** **Rating:** 4.5/5.0 stars *— Grace C.* [Read full review](https://www.g2.com/survey_responses/asana-review-12829609) --- #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes ### 12. [Retell AI](https://www.g2.com/products/retell-ai/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 2,179 **Product Description:** Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. ### What Do G2 Reviewers Say About Retell AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Retell AI, highlighting its simple setup and user-friendly interface. - Users appreciate the **helpful simplicity** of Retell AI, making it accessible for both beginners and professionals. - Users value the **user-friendly interface** of Retell AI, finding it simple and quick to learn and use. - Users value the **seamless integration options** of Retell AI, enhancing operational automation and user experience. - Users appreciate the **ease of use** of Retell AI, highlighting its simple dashboard and straightforward integration. **Cons:** - Users face **missing features** like international number support and agent management limitations, complicating agency operations. - Users feel that the **cost is high** , especially for testing the voice agent and making outbound calls. - Users find the learning process challenging due to a **steep learning curve** requiring technical understanding and practice. - Users find **limited features** inconvenient, lacking essential integrations and testing capabilities in Retell AI. - Users find the **poor understanding** of Retell AI's features leads to confusion and inefficiency in handling tasks. #### Key Features - Personalization - Conversation Editor - AI Text Generation - Document Processing - Independent Decision Making #### What Are Recent G2 Reviews of Retell AI? **"[Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations](https://www.g2.com/survey_responses/retell-ai-review-12722058)"** **Rating:** 5.0/5.0 stars *— Rishav K.* [Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058) --- **"[Strong Real-Time Conversational AI Solution](https://www.g2.com/survey_responses/retell-ai-review-12829589)"** **Rating:** 4.5/5.0 stars [Read full review](https://www.g2.com/survey_responses/retell-ai-review-12829589) --- ### 13. [ClickUp](https://www.g2.com/products/clickup/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 11,916 **Product Description:** ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. ### What Do G2 Reviewers Say About ClickUp? *AI-generated summary from verified user reviews* **Pros:** - Users find ClickUp incredibly **easy to use** , streamlining task management and enhancing productivity without complications. - Users value the **flexibility and versatility** of ClickUp for efficient task management across diverse projects and teams. - Users appreciate the **versatile task management features** of ClickUp, enhancing productivity with checklists, reminders, and automations. - Users appreciate ClickUp for its **ability to streamline project management** by consolidating resources and enhancing workflow efficiency. - Users value ClickUp for its **exceptional organization** , enhancing team management and streamlining workflow in projects. **Cons:** - Users find the **missing features** in ClickUp, such as subfolders, limit its functionality and ease of use. - Users experience a **steep learning curve** with ClickUp, making initial setup and navigation challenging. - Users struggle with the **limited features** of ClickUp, finding essential tools lacking and navigation cumbersome. - Users find ClickUp **not intuitive** , struggling with its overwhelming features and slow performance, especially for complex projects. - Users often face **slow loading** times with ClickUp, which can hinder their productivity and overall experience. #### What Are Recent G2 Reviews of ClickUp? **"[Total control of tasks and tickets: clear data and great team support](https://www.g2.com/survey_responses/clickup-review-12832903)"** **Rating:** 5.0/5.0 stars *— Rafael d.* [Read full review](https://www.g2.com/survey_responses/clickup-review-12832903) --- **Rating:** 5.0/5.0 stars *— Javier O.* [Read full review](https://www.g2.com/survey_responses/clickup-review-12844097) --- #### What Are G2 Users Discussing About ClickUp? - [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes - [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 9 comments, 3 upvotes - [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes ### 14. [Guru](https://www.g2.com/products/guru/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,254 **Product Description:** Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically. ### What Do G2 Reviewers Say About Guru? *AI-generated summary from verified user reviews* **Pros:** - Users find Guru's **ease of use** remarkable, thanks to its intuitive interface and efficient navigation. - Users value the **ease of use and productivity** enhancements that Guru offers for efficient customer support. - Users value the **comprehensive information** in Guru, allowing swift access to details without delays. - Users appreciate the **easy access** to information with Guru, enhancing efficiency and training in their workflows. - Users value Guru for its **information accuracy** , delivering precise answers that streamline customer service interactions. **Cons:** - Users find that the **search functionality can be slow** with extensive content, making information organization cumbersome. - Users find the **inefficient search** slows down their experience, especially with large amounts of saved content. - Users experience **search functionality issues** , finding results slow and browser extensions intrusive, complicating their information retrieval process. - Users struggle with **inefficient searching** on Guru, often needing specific keywords to find relevant cards. - Users experience **organizational challenges** with Guru, as managing content and workflows can be cumbersome and time-consuming. #### Key Features - Database Management - Multi-Factor Authentication - Decision Trees - Knowledge Sharing - Publishing Workflows #### What Are Recent G2 Reviews of Guru? **"[Clean, Modern Interface with a Smooth, Organized User Experience](https://www.g2.com/survey_responses/guru-review-12387056)"** **Rating:** 5.0/5.0 stars *— Ashish G.* [Read full review](https://www.g2.com/survey_responses/guru-review-12387056) --- **"[A fast and user-friendly knowledge platform with room to grow](https://www.g2.com/survey_responses/guru-review-11254414)"** **Rating:** 5.0/5.0 stars *— Iasmin L.* [Read full review](https://www.g2.com/survey_responses/guru-review-11254414) --- #### What Are G2 Users Discussing About Guru? - [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) - 3 comments - [How do I use the Guru app?](https://www.g2.com/discussions/how-do-i-use-the-guru-app) - 1 upvote - [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) - 2 comments ### 15. [OutSystems](https://www.g2.com/products/outsystems/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,249 **Product Description:** What if you could build custom, AI-powered solutions that fit your business perfectly, without the risk or costly lock-in? The OutSystems AI-powered low-code development platform eliminates the compromises of building and buying, enabling your teams to turn ideas into mission-critical applications and agents that drive revenue, efficiency, and customer impact. By combining a trusted low-code foundation with powerful AI capabilities, you can build custom solutions up to 10x faster, with the speed of innovation and control you need to compete in the AI-centric future. ### What Do G2 Reviewers Say About OutSystems? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OutSystems, enabling rapid app development and seamless integration. - Users love the **speed of development** with OutSystems, enabling rapid application delivery and streamlined processes. - Users appreciate the **fast development** enabled by OutSystems, which streamlines application creation and reduces delivery time. - Users value the **rapid development speed** of OutSystems, enabling quick transformation of ideas into functional applications. - Users praise the **rapid app development** capabilities of OutSystems, significantly speeding up the creation process with ease. **Cons:** - Users find OutSystems to be **very expensive** , limiting access for small businesses and individual developers. - Users express concerns about the **high costs** of OutSystems, feeling it doesn't suit all company budgets. - Users find the **licensing costs high** , making it challenging for smaller companies to adopt OutSystems effectively. - Users find the **missing authentication features** in OutSystems 11 limit integration and increase complexity for developers. - Users express frustration with **limited customization** options in OutSystems, often feeling restricted in their development efforts. #### What Are Recent G2 Reviews of OutSystems? **"[Great Tool for Building Applications Quickly and Efficiently](https://www.g2.com/survey_responses/outsystems-review-11651684)"** **Rating:** 4.5/5.0 stars *— Ahammed A.* [Read full review](https://www.g2.com/survey_responses/outsystems-review-11651684) --- **"[Outsystems: The core shell for AI progress](https://www.g2.com/survey_responses/outsystems-review-10492261)"** **Rating:** 4.5/5.0 stars *— Jorge L.* [Read full review](https://www.g2.com/survey_responses/outsystems-review-10492261) --- #### What Are G2 Users Discussing About OutSystems? - [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) - 1 comment - [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) - 2 comments - [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) - 6 comments ### 16. [n8n](https://www.g2.com/products/n8n/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 271 **Product Description:** n8n is a workflow automation platform built for technical teams operationalizing AI. Built for technical teams, it offers 500+ integrations, custom code flexibility, and self-hosting options. With 180k+ Github Stars and a thriving community, n8n enables teams to build production-ready automation workflows that bridge AI with real business processes. ### What Do G2 Reviewers Say About n8n? *AI-generated summary from verified user reviews* **Pros:** - Users find n8n's **ease of use** remarkable, praising its intuitive interface and supportive community for automation workflows. - Users appreciate the **flexible workflow automation** of n8n, finding it effective for daily task management and integrations. - Users love the **extensive integrations** with numerous tools and AI models, streamlining their workflows effortlessly. - Users love the **flexibility and user-friendly workflow builder** of n8n, enhancing their automation experience significantly. - Users appreciate n8n's **all-in-one powerhouse** capabilities that enhance their skills and streamline diverse workflows effectively. **Cons:** - Users find n8n's **steep learning curve** challenging, especially for those lacking a technical background in workflow management. - Users find n8n's **difficult learning** curve challenging, especially for non-developers managing complex workflows effectively. - Users face challenges due to **missing features** like cost-control safeguards and intuitive configurations in n8n. - Users find the **limitations in custom nodes** and technical complexity hinder n8n's usability for non-technical stakeholders. - Users criticize the **poor interface design** of n8n, highlighting its inadequacy for effective JavaScript coding and usability. #### Key Features - Automated Remediation - Security Orchestration - Performance Baselin - Flow Designer - Monitoring & Notification #### What Are Recent G2 Reviews of n8n? **"[n8n: Intuitive Visual Workflows with Powerful Custom JavaScript and Self-Hosting Control](https://www.g2.com/survey_responses/n8n-review-12809735)"** **Rating:** 5.0/5.0 stars *— Sunil S.* [Read full review](https://www.g2.com/survey_responses/n8n-review-12809735) --- **"[Open-Source Powerhouse with Great MCP Integration and a Massive Community](https://www.g2.com/survey_responses/n8n-review-12845138)"** **Rating:** 4.5/5.0 stars *— Harsh S.* [Read full review](https://www.g2.com/survey_responses/n8n-review-12845138) --- #### What Are G2 Users Discussing About n8n? - [How do you use N8N?](https://www.g2.com/discussions/how-do-you-use-n8n) - [Who uses n8n?](https://www.g2.com/discussions/who-uses-n8n) - [Is n8n open source?](https://www.g2.com/discussions/is-n8n-open-source) ### 17. [Notion](https://www.g2.com/products/notion/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 10,784 **Product Description:** Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work. ### What Do G2 Reviewers Say About Notion? *AI-generated summary from verified user reviews* **Pros:** - Users love the **intuitive ease of use** of Notion, enhancing productivity and simplifying task management effortlessly. - Users love Notion's **all-in-one functionality** , seamlessly integrating project management and note-taking, enhancing productivity and customization. - Users value the **supportive AI features** of Notion, enhancing productivity with seamless assistance and writing tools. - Users find Notion **extremely useful** for organization and collaboration, enhancing productivity and accessibility in their work. - Users love how Notion enhances **organization** , effortlessly managing projects, notes, and tasks with a clean interface. **Cons:** - Users find the **learning curve steep** due to complex formatting, limited exports, and confusing chart functionalities. - Users feel that the **limited features** of Notion hinder their ability to fully utilize the platform's potential. - Users find Notion to have a **steep learning curve** , struggling with its complexity and lack of intuitive guidance. - Users find the **missing features** in Notion make it overwhelming, wishing for more built-in options and better organization. - Users face significant **usage limitations** in Notion due to its clunky databases and lack of standardization. #### What Are Recent G2 Reviews of Notion? **"[User-Friendly, Interconnected Markdown Knowledge Base Tool](https://www.g2.com/survey_responses/notion-review-12797247)"** **Rating:** 4.0/5.0 stars *— Mike I.* [Read full review](https://www.g2.com/survey_responses/notion-review-12797247) --- **"[Organized Documentation, Great Home Base for Internal Info Sharing](https://www.g2.com/survey_responses/notion-review-12839029)"** **Rating:** 4.0/5.0 stars *— Morgan B.* [Read full review](https://www.g2.com/survey_responses/notion-review-12839029) --- ### 18. [Postman](https://www.g2.com/products/postman/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,728 **Product Description:** Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations to build, test, and manage APIs at scale. With Postman, teams collaborate efficiently across the entire API lifecycle, including design, development, testing, security, documentation, and governance. The platform helps ensure consistency, quality, and enterprise-grade control. Postman also offers Agent Mode (beta), built on AWS Bedrock and trained with AWS SageMaker. Agent Mode enables developers to use natural language to debug requests, organize collections, document APIs, and automate workflows without switching tools or writing custom scripts. ### What Do G2 Reviewers Say About Postman? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Postman, making API testing and management straightforward and efficient. - Users appreciate the **ease of API testing** in Postman, facilitating quick requests, responses, and debugging without extra code. - Users appreciate the **easy API testing and debugging** capabilities of Postman, enhancing efficiency and collaboration. - Users value Postman's **efficient API testing** capabilities, making it easy to send requests and debug responses. - Users value the **testing efficiency** of Postman, appreciating its intuitive interface and quick debugging capabilities. **Cons:** - Users often experience **slow performance** with Postman, especially when dealing with large or complex projects and validation tasks. - Users experience **performance issues** with Postman, including slow processing and memory consumption affecting their workflow efficiency. - Users report that Postman can feel **slow and resource-intensive** , particularly with large collections or multiple tabs open. - Users experience **resource limitations** with Postman, as the app can slow down and consume excessive memory during use. - Users find that Postman has **limited features** in the free tier, hindering functionality for smaller teams. #### What Are Recent G2 Reviews of Postman? **"[Postman Makes API Testing and Team Collaboration Effortless](https://www.g2.com/survey_responses/postman-review-12743757)"** **Rating:** 4.5/5.0 stars *— Suraj J.* [Read full review](https://www.g2.com/survey_responses/postman-review-12743757) --- **"[Postman Makes API Testing Simple and Efficient](https://www.g2.com/survey_responses/postman-review-12823883)"** **Rating:** 4.5/5.0 stars *— Balram T.* [Read full review](https://www.g2.com/survey_responses/postman-review-12823883) --- #### What Are G2 Users Discussing About Postman? - [What is Postman used for?](https://www.g2.com/discussions/what-is-postman-used-for) - 7 comments, 2 upvotes ### 19. [Gemini Enterprise](https://www.g2.com/products/google-gemini-enterprise/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 22 **Product Description:** Google Agentspace is an AI-powered platform designed to enhance enterprise productivity by integrating advanced reasoning capabilities with comprehensive search functionalities and secure access to organizational data. By connecting to widely used applications such as Google Drive, Jira, Confluence, SharePoint, and Salesforce, Agentspace enables employees to efficiently locate, synthesize, and act upon information across various systems. This integration facilitates the automation of complex tasks, streamlining workflows and fostering informed decision-making within organizations. Key Features and Functionality: - Unified Enterprise Search: Agentspace employs Google's multimodal search technology to retrieve relevant information from both structured and unstructured data sources, including documents, emails, and databases. This comprehensive search capability ensures that employees can access pertinent information regardless of its format or location. - Prebuilt Expert AI Agents: The platform offers ready-to-use AI agents tailored for specific tasks: - Deep Research Agent: Generates in-depth reports and analyses. - Idea Generation Agent: Assists in brainstorming and developing innovative strategies. - NotebookLM Plus: Enhances data engagement through features like audio summaries, facilitating a more interactive experience. - Custom Agent Creation: With the Agent Designer tool, users can develop personalized AI agents without requiring technical expertise. This feature allows for the automation of specific workflows and tasks, catering to unique organizational needs. - Seamless Application Integration: Agentspace connects with a variety of business applications, enabling employees to access and query data from platforms like Confluence, Google Drive, Jira, Microsoft SharePoint, and ServiceNow. This integration breaks down data silos and turns disjointed information into actionable insights. - Enterprise-Grade Security and Compliance: Built on Google Cloud's secure infrastructure, Agentspace incorporates robust security measures, including role-based access control (RBAC, customer-managed encryption keys (CMEK, and compliance with standards such as GDPR and HIPAA. These features ensure that sensitive data remains protected and that access is appropriately managed. Primary Value and Problem Solving: Agentspace addresses the challenge of fragmented information within enterprises by providing a centralized platform that integrates diverse data sources and applications. By leveraging AI-driven search and automation, it enhances employee productivity, reduces manual effort, and supports informed decision-making. The platform's ability to create custom AI agents without coding democratizes the use of AI within organizations, allowing teams across various departments to automate repetitive tasks and focus on strategic initiatives. Furthermore, its strong security framework ensures that data integrity and compliance requirements are met, making it a reliable solution for enterprises aiming to harness the power of AI while maintaining control over their information assets. #### Key Features - Platform Interoperability #### What Are Recent G2 Reviews of Gemini Enterprise? **"[All-in-One AI That Simplifies Work](https://www.g2.com/survey_responses/gemini-enterprise-review-12666159)"** **Rating:** 5.0/5.0 stars *— Neha K.* [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-review-12666159) --- **"[Gemini Prompts Save Me So Much Time at Work](https://www.g2.com/survey_responses/gemini-enterprise-review-12408731)"** **Rating:** 5.0/5.0 stars *— Omar G.* [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-review-12408731) --- ### 20. [Workato](https://www.g2.com/products/workato/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 727 **Product Description:** Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 customers including half the Fortune 500, Workato connects every system, process, and data source with 14,000+ pre-built connectors. What sets Workato apart: Enterprise MCP turns proven business processes into governed, agent-ready skills that any AI agent — Claude, ChatGPT, Cursor, or custom-built — can execute safely and predictably. No rip-and-replace required. Whether modernizing legacy integrations or deploying agentic AI at scale, Workato delivers the orchestration, governance, and trust needed in the enterprise. ### What Do G2 Reviewers Say About Workato? *AI-generated summary from verified user reviews* **Pros:** - Users find Workato's interface **easy to use** , enabling them to handle both simple and complex tasks effortlessly. - Users love the **user-friendly integrations** of Workato, simplifying automation across multiple systems and enhancing efficiency. - Users appreciate the **easy integrations** of Workato, simplifying process automation and saving valuable time. - Users value the **ease of automating complex workflows** with Workato, appreciating its flexibility and comprehensive support. - Users appreciate the **low code and user-friendly design** of Workato, enhancing efficiency with straightforward automation. **Cons:** - Users often find the **complexity of terminology and documentation** to be overwhelming, especially for beginners. - Users find the **learning curve steep** , requiring time and practice to navigate the platform effectively. - Users find the **missing features** in Workato frustrating, noting issues with documentation and ETL implementations. - Users face **data limitations** with Workato, experiencing confusion due to outdated documentation and slow customer service. - Users find Workato's **pricing to be a challenge** , especially as usage scales and complexity increases. #### What Are Recent G2 Reviews of Workato? **"[Robust Integration with Room for Improvement](https://www.g2.com/survey_responses/workato-review-12106962)"** **Rating:** 4.0/5.0 stars *— Ayan S.* [Read full review](https://www.g2.com/survey_responses/workato-review-12106962) --- **"[Effortless Integration with workato Support](https://www.g2.com/survey_responses/workato-review-12805302)"** **Rating:** 4.5/5.0 stars *— Lokesh k.* [Read full review](https://www.g2.com/survey_responses/workato-review-12805302) --- #### What Are G2 Users Discussing About Workato? - [What does Workato do?](https://www.g2.com/discussions/what-does-workato-do) - [How much does Workato cost?](https://www.g2.com/discussions/how-much-does-workato-cost) - 1 comment - [What is a Workato recipe?](https://www.g2.com/discussions/what-is-a-workato-recipe) - 3 comments ### 21. [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 648 **Product Description:** Build, deploy, and scale machine learning (ML) models faster, with fully managed ML tools for any use case. Through Vertex AI Workbench, Vertex AI is natively integrated with BigQuery, Dataproc, and Spark. You can use BigQuery ML to create and execute machine learning models in BigQuery using standard SQL queries on existing business intelligence tools and spreadsheets, or you can export datasets from BigQuery directly into Vertex AI Workbench and run your models from there. Use Vertex Data Labeling to generate highly accurate labels for your data collection. ### What Do G2 Reviewers Say About Gemini Enterprise Agent Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find Gemini Enterprise Agent Platform to be **beginner-friendly and intuitive** , enhancing their overall experience with ease of use. - Users value the **variety of models** available in Gemini Enterprise Agent Platform, enhancing their adaptability for diverse projects. - Users commend the **extensive features** of Gemini Enterprise Agent Platform, enhancing business capabilities and ease of integration. - Users value the **easy integration and custom model training** of Gemini's Machine Learning capabilities, enhancing their workflow efficiency. - Users appreciate the **easy integrations** of Gemini Enterprise Agent Platform, enhancing their workflow and data management efficiency. **Cons:** - Users find the platform **expensive** compared to alternatives, with costs escalating quickly if resources aren't managed well. - Users struggle with the **steep learning curve** of Gemini Enterprise Agent Platform, finding it overwhelming and complex to navigate. - Users find the **pricing structure complex** , complicating their budgeting and making costs seem higher than competitors. - Users find the **pricing structure complex** , creating challenges in understanding costs compared to competitors like Bedrock. - Users find the **difficult learning** curve of Gemini Enterprise Agent Platform overwhelming, impacting their initial experience negatively. #### What Are Recent G2 Reviews of Gemini Enterprise Agent Platform? **"[Vertex AI Streamlines ML Training and Deployment with a Unified, Feature-Rich Platform](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-12437893)"** **Rating:** 5.0/5.0 stars *— Danyal A.* [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-12437893) --- **"[Vertex AI Unifies the Full ML Workflow with Seamless Google Cloud Integration](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-12271944)"** **Rating:** 4.0/5.0 stars *— Mahmoud H.* [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-12271944) --- #### What Are G2 Users Discussing About Gemini Enterprise Agent Platform? - [What is Google Cloud AI Platform used for?](https://www.g2.com/discussions/what-is-google-cloud-ai-platform-used-for) - 3 comments, 4 upvotes - [What software libraries does cloud ML engine support?](https://www.g2.com/discussions/what-software-libraries-does-cloud-ml-engine-support) - 3 comments, 4 upvotes - [How do I use Google cloud platform for machine learning?](https://www.g2.com/discussions/how-do-i-use-google-cloud-platform-for-machine-learning) ### 22. [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 367 **Product Description:** IBM® watsonx Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. IBM watsonx Orchestrate helps you build, deploy and manage powerful AI assistants and agents, enabling seamless collaboration between them, to create one unified user experience. It can easily integrate with your existing business systems by connecting to multiple proprietary and third-party AI models or automation tools from 100+ enterprise apps. This allows the solution to adapt to your business needs instead of forcing you to adapt to generative AI. It is built on top of watsonx, which is a generative AI solution that allows the user to access multiple foundation models while emphasizing on enterprise-grade security, governance, and compliance. The outcome? Less manual work. Faster decisions. Increased AI productivity. A more efficient business— at scale. IBM watsonx Orchestrate offers the following: - Multi-agent orchestration - Easily deploy, manage, and govern a heterogenous network of AI assistants and agents, across their lifecycle. Enable smooth collaboration amongst multiple AI assistants and agents, whether they are built in-house or from third-party vendors, for a unified user experience. Work across hybrid cloud environments while integrating with complex tech stacks, wherever they reside. Empower employees with self-service access to AI assistants and agents so that they can focus more on what matters most to them. - Low-code agent builder and pre-built agents – Quickly build and deploy custom-built or pre-built AI agents using a range of low-code to pro-code tools, designed for everyday business users as well as professional developers. Easily leverage a software development kit (SDK) that includes tools, documentation, and code samples for faster turnaround times. Accelerate your agentic automation journey with pre-built agents built for specific business domains like human resources, sales, procurement, customer service and more. - Complex business workflow and process automation optimization - Streamline essential processes and reduce manual workflows to get faster ROIs by integrating with current systems or multiple third-party models. Simplify access to several tools and leverage ready-made integrations with 100+ leading enterprise apps including those from Microsoft, Salesforce, SAP, ServiceNow, Workday and more. Key Highlights: 1. Several tools and ready-to-use integrations designed for connecting with 100+ leading enterprise apps, for faster time to value. 2. A set of pre-built agents for specific business domains (like human resources, procurement, sales and more), as well as custom agent building capabilities including a range of low-code to pro-code authoring tools, for adapting to enterprise specific needs. 3. Multi-agent orchestration to enable hassle-free collaboration between several AI assistants, agents, and applications for a unified user experience. ### What Do G2 Reviewers Say About IBM watsonx Orchestrate? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of IBM watsonx Orchestrate, enhancing AI adoption and streamlining workflows effectively. - Users appreciate the **easy integrations** with tools like Salesforce and Slack, enhancing their workflow efficiency. - Users appreciate the **ease of automating repetitive tasks** with IBM Watsonx Orchestrate, enhancing efficiency and reducing manual effort. - Users appreciate the **intelligent AI integration** of IBM watsonx Orchestrate, simplifying complex workflows and enhancing productivity. - Users appreciate the **seamless integrations** of IBM Watsonx Orchestrate, enabling smooth workflows across various platforms. **Cons:** - Users face a **steep learning curve** with IBM watsonx Orchestrate, requiring more business-oriented skills to maximize its potential. - Users often face **complex usability** and integration challenges, making setup and workflow orchestration time-consuming and difficult. - Users report **integration issues** and find setup complicated, often requiring more time than anticipated. - Users often experience **missing features** , complicating usability and slowing down skill development and setup processes. - Users find IBM watsonx Orchestrate to be **quite expensive** , especially for small businesses and those with many users. #### What Are Recent G2 Reviews of IBM watsonx Orchestrate? **"[good product, steep learning curve but worth it](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759)"** **Rating:** 4.5/5.0 stars *— Harsh C.* [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12594759) --- **"[Intuitive AI Skills and Seamless Integrations That Streamline Marketing Workflows](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12592830)"** **Rating:** 4.5/5.0 stars *— bhagyashri d.* [Read full review](https://www.g2.com/survey_responses/ibm-watsonx-orchestrate-review-12592830) --- #### What Are G2 Users Discussing About IBM watsonx Orchestrate? - [What is IBM Watson Assistant used for?](https://www.g2.com/discussions/what-is-ibm-watson-assistant-used-for) - 1 comment - [Is IBM Watson assistant free?](https://www.g2.com/discussions/is-ibm-watson-assistant-free) - 2 comments - [What are three applications of IBM Watson?](https://www.g2.com/discussions/ibm-watson-assistant-what-are-three-applications-of-ibm-watson) - 1 comment ### 23. [MindStudio](https://www.g2.com/products/mindstudio/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 26 **Product Description:** MindStudio is a powerful no-code platform that makes it easy for teams and creators to design, build, and deploy custom AI agents, chatbots, and applications — without writing a single line of code. Whether you’re building an internal tool, automating workflows, enhancing customer support, or launching a new AI-powered product, MindStudio gives you everything you need to go from idea to production in minutes. With MindStudio, you can connect your data, design conversational flows, and integrate with APIs or existing systems — all through an intuitive visual interface. Our platform is built for flexibility and scalability, enabling startups, enterprises, and creators alike. Key Features: 🧠 No-Code AI Builder: Create powerful AI apps and agents visually — no programming required. ⚙️ Custom Workflows & Integrations: Connect 600+ third-party apps, tools, and data sources for smarter automation and seamless integration with existing workflows. 🔍 LLM Flexibility: Use OpenAI GPT-4, Google Gemini, Anthropic Claude, and other 200+ leading models to power your applications. 📊 Analytics & Optimization: Monitor performance and continuously improve your AI’s results. Trusted by enterprises, professionals, and individuals worldwide, MindStudio is redefining how businesses build with AI. ### What Do G2 Reviewers Say About MindStudio? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of MindStudio, making AI agent creation accessible for everyone quickly. - Users find MindStudio **intuitive and user-friendly** , enhancing their experience while building and interacting with AI agents. - Users value the **time efficiency** MindStudio provides, allowing quick setup and automation of AI agents with ease. - Users value the **time-saving features** of MindStudio, enabling quick development and efficient integration of AI agents. - Users love the **visual automation capabilities** of MindStudio, allowing quick and powerful implementation of ideas. **Cons:** - Users express frustration over **missing features** , such as lack of advanced analytics and minimized integration options. - Users face **integration issues** with MindStudio due to limited MCP servers and advanced technical requirements. - Users find the **steep learning curve** of MindStudio initially challenging but acknowledge the abundant support available. - Users find the **customization options limited** , which can hinder creativity and disrupt their workflow in MindStudio. - Users find the **overwhelming features** of MindStudio challenging, especially during the initial learning phase. #### Key Features - Activities - Updates - AI Text Generation - Autonomous Task Execution #### What Are Recent G2 Reviews of MindStudio? **"[Mindstudio: An excellent tool to build powerful agents](https://www.g2.com/survey_responses/mindstudio-review-12320072)"** **Rating:** 5.0/5.0 stars *— De Beer D.* [Read full review](https://www.g2.com/survey_responses/mindstudio-review-12320072) --- **"[MindStudio: Intuitive, Robust, and Community-Driven](https://www.g2.com/survey_responses/mindstudio-review-12304187)"** **Rating:** 5.0/5.0 stars *— Lori K.* [Read full review](https://www.g2.com/survey_responses/mindstudio-review-12304187) --- ### 24. [Langchain](https://www.g2.com/products/langchain/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 40 **Product Description:** LangChain is an open-source framework designed to simplify the development of applications powered by large language models (LLMs). By providing a suite of tools and abstractions, LangChain enables developers to build context-aware, reasoning applications such as chatbots, question-answering systems, and content generators. Its modular architecture allows for seamless integration with various LLMs, including those from OpenAI, Anthropic, and Cohere, facilitating the creation of sophisticated AI-driven solutions. Key Features and Functionality: - Modular Components: LangChain offers isolated modules for model input/output, prompt templates, and retrieval mechanisms, allowing developers to customize and extend functionalities as needed. - Agent Framework: The framework supports the creation of agents that can make decisions and perform tasks based on user inputs, enhancing the interactivity and utility of applications. - Memory Management: LangChain provides both short-term and long-term memory capabilities, enabling applications to maintain context over extended interactions. - Extensive Integrations: With over 1,000 integrations, LangChain allows developers to connect with various models, tools, and databases without the need to rewrite application code, ensuring flexibility and future-proofing. - Durable Runtime: Built on LangGraph’s durable runtime, LangChain ensures agents have built-in persistence, rewind capabilities, checkpointing, and support for human-in-the-loop interactions. Primary Value and Problem Solving: LangChain addresses the challenges developers face when integrating LLMs into applications by offering a structured and efficient approach to building AI-driven solutions. It streamlines the development process, reduces the complexity associated with managing interactions between various components, and provides the flexibility to adapt to evolving AI technologies. By leveraging LangChain, developers can rapidly deploy reliable and scalable AI applications that are capable of understanding and responding to complex user inputs, thereby enhancing user experiences and operational efficiency. ### What Do G2 Reviewers Say About Langchain? *AI-generated summary from verified user reviews* **Pros:** - Users find Langchain's **ease of use** exceptional, enabling seamless creation of complex applications effortlessly. - Users find **easy integrations** with Langchain essential for connecting LLMs and real-world data effortlessly. - Users love the **feature richness and flexibility** of Langchain, enabling rapid development of high-quality agents and applications. - Users appreciate the **seamless integration capabilities** of Langchain, enabling faster development of complex LLM-powered workflows. - Users appreciate the **customization options** in LangChain, enabling tailored solutions for complex AI applications. **Cons:** - Users find **complexity issues** with Langchain's abstraction layers and rapid updates, making troubleshooting and learning challenging. - Users find the **learning curve steep** , particularly for those new to LLMs or lacking Python experience. - Users find the **documentation overwhelming and occasionally outdated** , complicating the onboarding process for newcomers. - Users experience **error handling challenges** in Langchain due to frequent API changes and complex dependencies. - Users struggle with **software instability** in LangChain due to frequent updates that disrupt existing code and projects. #### What Are Recent G2 Reviews of Langchain? **"[Effortless AI App Building with Powerful Integrations](https://www.g2.com/survey_responses/langchain-review-12206273)"** **Rating:** 4.5/5.0 stars *— Ramagiri S.* [Read full review](https://www.g2.com/survey_responses/langchain-review-12206273) --- **"[Simplifies LLM app development with flexible tools](https://www.g2.com/survey_responses/langchain-review-11442856)"** **Rating:** 4.5/5.0 stars *— Sakshi K.* [Read full review](https://www.g2.com/survey_responses/langchain-review-11442856) --- ### 25. [Relay.app](https://www.g2.com/products/relay-app/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 86 **Product Description:** Relay.app is the easiest way for anyone to build an AI team that works for you. ### What Do G2 Reviewers Say About Relay.app? *AI-generated summary from verified user reviews* **Pros:** - Users find **Relay.app's ease of use** invaluable, especially for automating workflows without requiring coding skills. - Users appreciate the **automation capabilities** of Relay.app, significantly improving efficiency in managing hiring and workflows. - Users find Relay.app's **workflow management intuitive and efficient** , making automation quick and accessible for everyone. - Users praise the **ease of use** of Relay.app, making client interactions and automation effortless and intuitive. - Users appreciate Relay.app for its **simple and clean UI** , making complex workflows easy and engaging to manage. **Cons:** - Users note the **limited integrations** of Relay.app, hindering its effectiveness with other essential tools and systems. - Users notice the **missing features** of Relay.app, such as workflow duplication and essential integrations, limiting its functionality. - Users note that the credits can run out quickly, making Relay.app feel quite **expensive** compared to alternatives. - Users experience **inaccuracies with triggers and timestamps** , leading to confusion and potential loss of AI credits. - Users note a **steep learning curve** due to the multitude of options, requiring time to find the best approach. #### Key Features - Real-Time Integration - Monitoring & Notification - Data Encryption - Managed File Transfers #### What Are Recent G2 Reviews of Relay.app? **"[Easy-to-Use Tool with Incredibly Helpful, Communicative Support Team](https://www.g2.com/survey_responses/relay-app-review-12759724)"** **Rating:** 4.5/5.0 stars *— Sebastian V.* [Read full review](https://www.g2.com/survey_responses/relay-app-review-12759724) --- **"[From Hours to Minutes: How I Finally Found My AI Workflow Engine](https://www.g2.com/survey_responses/relay-app-review-12585150)"** **Rating:** 5.0/5.0 stars *— Valerio Z.* [Read full review](https://www.g2.com/survey_responses/relay-app-review-12585150) --- ## What Is AI Agent Builders Software? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai) ## What Software Categories Are Similar to AI Agent Builders Software? - [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) - [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) - [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration) --- ## How Do You Choose the Right AI Agent Builders Software? ### What You Should Know About AI Agent Builders Software ### AI Agent Builders buying insights at a glance [AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes. Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment. Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership. ### **Top 5 FAQs from software buyers:** - What features should I look for in the best AI agent builders? - How do AI agent builder tools connect with internal business systems? - What’s the difference between AI agent builder software and chatbot platforms? - How do AI agent builder platforms manage automation workflows and decision logic? - How long does it take to deploy AI agents using modern AI agent builders? G2's top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports) ### What are the top-reviewed AI Agent Builders on G2? Based on review volume in this category, these are the most-reviewed products: [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - Reviews: 625 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - Reviews: 98 - Satisfaction: 66 - Market Presence: 69 - G2 Score: 68 [Lindy](https://www.g2.com/products/lindy-lindy/reviews) - Reviews: 116 - Satisfaction: 79 - Market Presence: 55 - G2 Score: 67 [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) - Reviews: 18 - Satisfaction: 53 - Market Presence: 75 - G2 Score: 64 [Workato](https://www.g2.com/products/workato/reviews) - Reviews: 37 - Satisfaction: 64 - Market Presence: 54 - G2 Score: 59 **Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports)) **Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in AI Agent Building Tools #### **Feedback Pros: What Users Consistently Appreciate** - **Low-code workflow builders enable rapid creation of AI-powered agents** - _"The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks."_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review - **Strong integrations with CRM, support platforms, and internal knowledge sources** - _"Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing."_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review - **Automation reduces repetitive support tasks and accelerates internal workflows** - _"I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus."_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review #### **Cons: Where Many Platforms Fall Short** - **Advanced workflow configuration can require technical knowledge or experimentation** - _"While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve."_ - [Sumit Kumar Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review - **Initial setup and integration planning may take longer than expected** - _"The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting."_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate - **Prompt tuning and agent logic refinement require ongoing monitoring** - _"Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great."_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review ### Expert Takeaway AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention. Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully. Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows. The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation. ### AI Agent Builders Software FAQs #### Can I build an AI agent on my own? Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code. Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems. However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows. #### Which AI tool is best for building AI agents and automation projects? Some of the strongest platforms for building AI agents and automation workflows include: - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes. - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks. - [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines. - [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications. - [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding. The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration. #### What’s the best no-code AI agent builder software for website chatbots? Several platforms allow teams to build conversational AI agents and deploy them to websites without coding. Here are some widely used options: - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels. - [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation. - [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code. - [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows. These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code. #### Which AI agent builder tools integrate with Slack and HubSpot? Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot. Examples include: - [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization. - [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment. These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools. #### Which AI agent builder platforms are best for workflow automation? Several AI agent builder platforms are designed specifically for workflow automation and process orchestration. Here are some of the most commonly used options: - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows. - [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks. - [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents. These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw) 2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports) Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Last updated on March 16, 2026