Samuel E.
SE
Samuel E.
intern Trainer
Mid-Market (51-1000 emp.)
"Smart tool with a lot of options to make it individual"
4.5/5
What do you like best about Demodesk Coaching & AI?

I like the AI assistant that counts the content of the speech. so you can track and lead the communication/sales pitch/ etc. perfectly and see it direct how good the colleque was. you see excactly which part do you have to train more. its so easy to use, you can implemate it very easy in your team.

we have a great connection to the support and work very close with them. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

till now, nothing. lets see after using it till the end of the year wil change this thought :) Review collected by and hosted on G2.com.

Natalie G.
NG
Natalie G.
Head of Customer Success
Small-Business (50 or fewer emp.)
"Very easy to use and set up"
4.5/5
What do you like best about Demodesk Coaching & AI?

Early days, but happy so far :) Very easy to use, set up and integrate with our calendar and CRM. We use it every day. The AI summarisations emailed out to meeting attendees and logged to HubSpot are impressive and superior to other AI summarisations I've used before (although admittedly not 100% perfect). It really saves time to have the notes logged in our CRM, which our previous tool did not do. The coaching feedback is helpful, if formulatic. Fred was super helpful throughout the process and the trial gave us confidence to commit. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

The AI coaching feedback is helpful, if a bit formulatic - I can see there is the ability for us to use different playbooks which may make the feedback more relevant to different call types, so I look forward to trying that in the future. It would be a 'nice-to-have' if customer-facing emails from DemoDesk could show as coming from my notetaker rather than have the sender as 'DemoDesk'. Review collected by and hosted on G2.com.

Bill L.
BL
Bill L.
Teamlead Sales
Mid-Market (51-1000 emp.)
"Learning everyday, although 15 years of sales experience"
5/5
What do you like best about Demodesk Coaching & AI?

Nearly everyday I have demo meetings with demodesk and although I have nearly 15 years of sales experience, the sofware gives me very explicit feedback to get even better or better said to get the very best out of it. Some things I would never have been noticed without the Demodesk AI Coaching. After my demo I always get an email with a feedback score and a very detailed description of different parts of successful demo. E. g. today I got the feedback that I described our software product in a too technical manner I was suggested to turn more into the pain points while talking about technical integrations we provide. I would never have noticed that by my own.

At the end the feedback is automatically handed over to our Salesforce CRM, so every useful information is collected at one place.

Beside that I'd like to mention that I had a procduct feedback - one day later I had a call with the CPO, that was an amazing customer experience. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

There is really nothing I dislike so far. The development velocity of the product is absolutely amazing. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Easy ton use and really time saving for my manager and I"
5/5
What do you like best about Demodesk Coaching & AI?

The possibility to have a coaching depending of the improvement I want to make. We use the SPIN technique a lot in my job but I sometimes also want to have feedback of only the discovery or just the products presentation. The AI enables me to adapt the coaching.

Really easy to use, no need for a long formation and direct results. I have been using demodesk coaching 6 to 8 times a week for the past 5 month I will continue for sure. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

Sometimes I have the client over the phone just before the visio so the end grade can be biased, particularly with the small talk part that I already did before the visio. Other than that I don't see any yet Review collected by and hosted on G2.com.

LN
Lea N.
Sales Consultant
Mid-Market (51-1000 emp.)
"timesaver #1"
5/5
What do you like best about Demodesk Coaching & AI?

I really enjoy using the Demodesk Coaching & AI Tool - it saves me so much time! I can work more productively, can stay focused in meetings without needing to write down the input manually. At the end of the meeting I use its output for my documentary and follow up tasks with prospects. It also helps me to improve my skills due to the feedback it gives. 10 out of 10 absolutely recommended. I use it a lot and am absolutely happy with it. It was easy to implement and integrate it in my daily doing. It's an excellent customer orientated support solution. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

The feedback/rating could include more details. Review collected by and hosted on G2.com.

Philipp A.
PA
Philipp A.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Outstanding Tool with Powerful AI Summaries"
5/5
What do you like best about Demodesk Coaching & AI?

Demodesk has transformed the way our team conducts remote meetings. The AI-generated summaries are incredibly detailed and save us a tremendous amount of time. Instead of manually taking notes, we now have accurate summaries that capture the essence of each call, allowing us to focus more on the conversation. The platform is intuitive and has become an essential part of our workflow. Highly recommend it for teams looking to enhance their efficiency and productivity! Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

There isn't much to dislike about Demodesk! While I haven't explored every feature of the platform yet, my experience so far has been positive. There might be some areas for enhancement as I continue to use it, but overall, it’s been a solid tool with a lot of potential. Review collected by and hosted on G2.com.

Luca R.
LR
Luca R.
Account manager
Mid-Market (51-1000 emp.)
"Very good tool for client meetings"
5/5
What do you like best about Demodesk Coaching & AI?

Recording of the meeting and summary. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

I would wish that Demodesk would create somewhat better follow-up emails. Review collected by and hosted on G2.com.

Tobias H.
TH
Tobias H.
Teamlead Business Development
Mid-Market (51-1000 emp.)
"Great Tool for self-coaching in Sales"
4.5/5
What do you like best about Demodesk Coaching & AI?

I have been using Demodesk for quite a while now on a daily basis, all the meetings get recorded, summarised and ranked which is really helpful as automatic Feedback is generated. It is a great tool as it runs automatically in the background and no extra activation is needed by the meeting host. Due to its ability to be promted for the specific company requirements the implementation in our daily business was very smooth, especially as Customer Support was availabe to assist at any time. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

There is nothing in particular which is dislike about Demodesk. Review collected by and hosted on G2.com.

Stephanie C.
SC
Stephanie C.
Head of Product
Small-Business (50 or fewer emp.)
"Great for call recording and summaries"
4/5
What do you like best about Demodesk Coaching & AI?

Syncs to Google calendar easily, meaning it automatically appears in your calls. It summarises calls pretty well and send to every person on the meeting which is great for any attendee, even those without an account. It was so easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

For meetings where I'm not the host, it treats the coaching like I am and so I regularly get scored 1/5 for meetings such as scrum. Review collected by and hosted on G2.com.

Lucas S.
LS
Lucas S.
Regional Head Bavaria
Small-Business (50 or fewer emp.)
"10/10 Fan - love the AI summarization"
5/5
What do you like best about Demodesk Coaching & AI?

Demodesk provides transcripts and summaries of any video meeting that I have with customers and prospects. The AI Assistant saves me a ton of time after every meetings as it sends a meeting summary to me and all other meeting participants, including next steps. If I have any additional questions about whether something was discussed in the meeting I can always go back to the recording in the Demodesk platform, and ask the AI Assistant. And it syncs everything into HubSpot automatically, do I don't have to waste time with CRM documentation. This has saved me a lot of times already, when I forgot to take or save notes in Hubspot.

What I also really love is the AI Sales Coaching feature. I saw my conversion rates continuously going up since I've been getting feedback from the Demodesk AI Coach after every call. I am using the SPICED framework for my sales calls - Demodesk already provides a prebuilt coaching scorecard that I can use for my sales calls. The feedback that I get is very actionable and references to moments in the call, which really helps me to understand key moments better. Review collected by and hosted on G2.com.

What do you dislike about Demodesk Coaching & AI?

I haven't found anything that I dislike so far! Review collected by and hosted on G2.com.