I like the basics of the solution itself, easy usage and friendliness of the UIX, then you always get direct help in customer support and you have quick processing. Review collected by and hosted on G2.com.

It is currently not possible to change your background in the camera without having to contact support. Review collected by and hosted on G2.com.

The depth of the analysis and the integration with the call recording means we can use DemoDesk as a powerful training and message refinement tool, with no extra effort from our team.

In the first 3 months of using DemoDesk we have double our "closed & won" rate from 12% to 25%, all because we pay attention to what messaging really clicks with our customers, Review collected by and hosted on G2.com.

I think the UX needs some improvement, it's not intuitive to find my way to important settings. Review collected by and hosted on G2.com.

The automatic recording, transcription, and summarization of conversations saves a tremendous amount of effort and allows for complete focus on the conversation. Review collected by and hosted on G2.com.

Recording without announcement: The bot often enters meetings without notice or audible announcement. Review collected by and hosted on G2.com.

Our pipeline data is cleaner than ever, and forecasting is now 30% more reliable. They recently launched the auto-sync feature for the CRM so now we never have to wonder whether certain info is in the CRM or not. It simply is!

We use it daily.

Super easy to set up.

Great support.

Integrates flawlessly with hubspot. Review collected by and hosted on G2.com.

It would be 100% excellent if they would find a way to have the notetaker run in the background of the call so it doesn't have to join the call. Review collected by and hosted on G2.com.

The transcription and that you can ask specific things about the customer - also i can search for things and i always know what has been said in specific demos and what are the next steps - the AI coach provides valuable feedback!

It's easy to use and you can set different demo playbooks to evaluate your calls Review collected by and hosted on G2.com.

Sadly it isn't directly integrated in zoom and our CRM Zoho. Review collected by and hosted on G2.com.

Demodesk Coaching & AI has been a transformative tool for my work, both internally and in client-facing interactions. The automated transcription, summarization, and record-keeping features have saved me over 15 hours each month—time I can now dedicate to more strategic tasks. The AI-powered insights are a standout feature, providing actionable feedback that has noticeably improved my sales skills by highlighting key areas for improvement based on established sales methodologies.

I also appreciate how easy it is to interact with my notes post-meeting. Being able to ask the AI specific questions about what was discussed adds a layer of clarity and convenience that’s unmatched. Integrating seamlessly with tools like Salesforce and HubSpot, Demodesk ensures nothing falls through the cracks, from follow-up emails to CRM updates.

For anyone looking to enhance their sales process and save time, Demodesk is a must-have tool. It’s intuitive, powerful, and genuinely makes a difference in overall productivity and sales effectiveness. Highly recommend! Review collected by and hosted on G2.com.

The only thing that I'm missing right now is a more granular approach to selecting who internally and externally is able to see the meeting recording, notes etc. Review collected by and hosted on G2.com.

I can effectively view all of my team's work in a streamlined, organized, and precise manner. I can use and customize playlists and make demos visually pleasing to our clients. It's a very useful tool for my daily work. Review collected by and hosted on G2.com.

What I would change is that the demonstrations would not be erased over time. Review collected by and hosted on G2.com.

Demodesk Coaching & AI stands out for its ability to deliver real-time, actionable feedback during sales calls. The AI-driven coaching helps me stay on message, improve performance, and reduce ramp-up time. Its seamless integration with sales tools and user-friendly interface also make it easy to adopt and use daily. I now use it for all my meetings. Review collected by and hosted on G2.com.

While powerful, the AI suggestions can sometimes feel generic or lack contextual nuance, especially in complex sales scenarios. Additionally, it feels that sometimes the software doesn't considere the previous meeting I had with the some people and that would be a plus. Review collected by and hosted on G2.com.

I like the way the AI coach helps me to improve my meetings and conversion rate. Review collected by and hosted on G2.com.

Duplicate with my Google Calendar, Pipedrive Review collected by and hosted on G2.com.

The Action Items!

Otherwise, it was always "open Google Tasks during the meeting," now I can easily take them over from Demodesk. Review collected by and hosted on G2.com.

Coaching limited and plan upgrade necessary Review collected by and hosted on G2.com.