---
title: Demandforce Reviews
meta_title: 'Demandforce Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 29 reviews by the users' company size, role or industry to
  find out how Demandforce works for a business like yours.
aggregate_rating:
  rating_value: 3.4
  review_count: 29
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Demandforce Reviews
**Vendor:** Internet Brands  
**Category:** [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder)  
**Average Rating:** 3.4/5.0  
**Total Reviews:** 29
## About Demandforce
Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.



## Demandforce Pros & Cons
**What users like:**

- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients efficiently. (2 reviews)
- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients effectively. (2 reviews)
- Users value the **easy appointment requests** integrated into their website, enhancing client interaction and satisfaction. (1 reviews)
- Users value the **booking efficiency** of Demandforce, facilitating seamless appointment requests directly from their websites. (1 reviews)
- Users value the **integration with Millennium software** , enhancing client communication and feedback collection for service improvement. (1 reviews)
- Integrations (1 reviews)
- Users appreciate the **seamless integration** of Demandforce, facilitating easy appointment requests for clients through their website. (1 reviews)
- Response Time (1 reviews)
- Users highlight the **setup ease** of Demandforce, allowing seamless integration for client appointment requests. (1 reviews)
- Text Messaging (1 reviews)

**What users dislike:**

- Users experience significant **messaging issues** with Demandforce, leading to unreliable client communication and confusion. (2 reviews)
- Users report **poor customer support** , receiving unhelpful responses while dealing with persistent app glitches and communication issues. (2 reviews)
- Users experience **scheduling issues** with Demandforce, including unreliable appointment confirmations and frustrating communication glitches. (2 reviews)
- Users often experience **slow speed** with Demandforce, leading to frustrating delays in communication and appointment confirmations. (2 reviews)
- Users express frustration with the app's **instability** , citing glitches and delays that hinder effective communication. (1 reviews)
- Users highlight the **inefficiency and glitches** in appointment management, impacting communication and overall user experience. (1 reviews)
- Difficult Setup (1 reviews)
- Users experience **notification issues** with Demandforce, leading to client confusion and dissatisfaction regarding appointment confirmations. (1 reviews)
- Payment Issues (1 reviews)
- Slow Loading (1 reviews)

## Demandforce Reviews
  ### 1. Not adaptable, but well integrated with POS

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Demandforce?**

Integration with Millennium POS, sending reminder emails and prompting for reviews. Ability to request appointments through Demandforce.

**What do you dislike about Demandforce?**

Email templates are ugly and inflexible. Reviews are collected displayed within the Demandforce website, vs referring to a third party like google. This lowers their visibility and consumer confidence.

**Recommendations to others considering Demandforce:**

Customer support is always responsive and friendly. Cost is relatively high.

**What problems is Demandforce solving and how is that benefiting you?**

Appointment reminder emails are smoothly integrated. We use the appointment request system. 

**Official Response from Sheila Balaji:**

> Hello! Thank you for your feedback on our products. Since you last wrote this review we have definitely made changes and additions to our email campaign studio tool and  online reputation management solutions. Come check us out at demandforce.com!

  ### 2. Automated marketing communication

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2018

**What do you like best about Demandforce?**

It is very convenient for keeping in touch with clients, helping them automate replies and keeping track.

**What do you dislike about Demandforce?**

the customer service and feedback is slow and needs to be looked upon.

**Recommendations to others considering Demandforce:**

Helping in automated reminders for our clients 

**What problems is Demandforce solving and how is that benefiting you?**

Helping us currently in marketing for products 

**Official Response from Sheila Balaji:**

> Hi! Thank you for your feedback. We are always looking for ways to improve here at Demandforce and have made some changes that we would love for you to see at demandforce.com!

  ### 3. DemandForce has a lot of nice features but is unreliable

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2017

**What do you like best about Demandforce?**

I like that it allows the user to see which clients texted a response for an appointment and it's fairly simple to use. 

**What do you dislike about Demandforce?**

I don't like that sometimes it mysteriously crashes and all of the clients who already have confirmed an appointment get automatically deleted and customer service is hard to get in touch with because we are on the East Coast.

**What problems is Demandforce solving and how is that benefiting you?**

Demandforce provides the benefit of a more tech saavy interaction with our clients.

**Official Response from Sheila Balaji:**

> Hello - thank you for your positive feedback on our client communication solutions and ease of use. Also, since you last left this review we have addressed the issues you expressed and would love for you to see our improvements at demandforce.com.


## Demandforce Discussions
  - [What is local demand force com?](https://www.g2.com/discussions/what-is-local-demand-force-com)
  - [How do I use demandforce?](https://www.g2.com/discussions/how-do-i-use-demandforce)
  - [What does Demandforce do?](https://www.g2.com/discussions/what-does-demandforce-do)

- [View Demandforce pricing details and edition comparison](https://www.g2.com/products/demandforce/reviews?filters%5Bnps_score%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-10+05%3A26%3A48+-0500&secure%5Bsession_id%5D=f485136e-187c-4b1f-bd9c-7bf265c45cac&secure%5Btoken%5D=86bba6da777c6b1f8f9a658140e6a9e81ee3a7c1ea977ea76509ee1fc0bfa6f9&format=llm_user)
## Demandforce Integrations
  - [Dentrix](https://www.g2.com/products/dentrix/reviews)

## Demandforce Features
**Additional Functionality**
- Patient Records Management
- Pre-Appointment Screening
- EMR/EHR
- Calendar Management
- Third-Party Integrations
- SMS Messaging
- Customizable Branding
- Broadcast Messaging
- Commenting/Notes
- Cancellation Management
- Room Scheduling
- Billing & Invoicing
- Email Marketing
- Faculty/Staff Management
- Recurring Appointments
- AI Copilot
- Multiple Appointment Types
- API
- Alerts/Notifications
- No-Show Tracking
- Patient Portal
- Multi-Physician
- Payment Processing
- Wait List Management
- Electronic Signature
- Task Management
- Reporting/Analytics
- Patient Communications
- HIPAA Compliant
- Prescription Renewal
- Patient Questionnaires
- Insurance Eligibility Verification
- Patient Intake
- Multi-Location
- Virtual Meetings
- Approval Process Control
- Check-in/Check-out
- Mobile Access
- Generative AI
- Reminders
- Online Scheduling

**Information Flow**
- Patient Case Management
- Referrals Management
- Records Management
- Campaign Management
- Forms Management

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging
- PCI Compliance

**Patient Convenience **
- Tablets and Kiosks
- Payment Collection
- Form Workflow
- Patient Check-in
- Mobile Patient Intake
- Customizable Forms
- Data Collection

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables
- Third-Party Integrations
- Compliance Management
- Multi-Channel Communication
- Calendar Management
- Patient Records Management
- Campaign Management
- Appointment Management
- Self Service Portal
- Intake Management
- Records Management
- Claims Management
- Document Management
- Invoice Management
- Forms Management

**Business Management**
- Inventory Management
- Merchant Services
- Appointment Scheduling
- Employee Management
- Event Scheduling
- Automated Scheduling
- Client Management
- Forms Management

**Patient Communication & Engagement**
- Personalized Patient Outreach
- Intelligent Chatbots & Virtual Assistants
- Two-Way Patient Messaging
- AI-Powered Appointment Reminders

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Third-Party Integrations
- Data Import/Export
- Secure Data Storage
- Audit Trail
- Collaboration Tools
- Reporting & Statistics
- Drag & Drop
- Search/Filter
- Archiving & Retention
- Vulnerability Scanning
- Customizable Reports
- Data Security
- Self Service Portal
- Customizable Forms
- For Healthcare
- Document Storage
- Risk Alerts
- API
- Generative AI
- HIPAA Compliant
- Activity Tracking
- Access Controls/Permissions
- Real-Time Reporting
- Document Templates
- Reminders
- Compliance Tracking
- Version Control
- Activity Dashboard
- Risk Analysis
- Monitoring

**Patient Experience**
- Dashboards & Reporting
- Team Management
- Secure Communications
- Patient Experience Management
- Historical Reporting
- Real-Time Reporting
- Discharge Management
- Invoice Management
- Registration Management
- Admissions Management
- Booking Management
- Calendar Management
- Claims Management
- Appointment Management
- Communication Management
- Workflow Management
- Email Management
- Contact Management
- Document Management
- Pipeline Management
- Lead Management
- Task Management
- Client Management

**Administration **
- Patient Data Transfer
- HIPAA Compliance
- Insurance Credentialing
- ID Verification
- Appointment Scheduler Integration
- E-Signature
- Insurance Eligibility Verification
- Patient Records Management

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- IPC Systems Integration
- Patient Intake
- Patient Engagement
- Care Plan Management
- Communication Management
- Customizable Forms
- Care Summaries
- EHR-Agnostic
- Assessment Management
- Social Media Integration

**Marketing**
- Client Communications
- Loyalty Management
- CRM

**Scheduling & Access Optimization**
- Self-Service Appointment Scheduling
- Digital Intake & Pre-Visit Forms
- AI-Based Scheduling Optimization
- Waitlist & Cancellation Management

**Additional Functionality**
- Onsite Registration
- Patient Scheduling
- Activity Dashboard
- Wireless Internet Access Control
- Photo Capture
- Self Check-In/Check-Out
- QR Codes
- Alerts/Notifications
- Payment Processing
- Configuration Management
- AI Copilot
- Reporting/Analytics
- Interactive Content
- Data Synchronization
- Generative AI
- Digital Signage
- Multi-Language
- Wayfinding
- Virtual Keyboard
- User Session Management
- Customizable User Interface
- For Medical Purposes
- HIPAA Compliant
- Timeout
- Customizable Branding
- Queue Management
- Touch Screen
- ID Scanning

**Additional Functionality**
- Scheduling
- Contact Database
- Document Storage
- Activity Tracking
- AI Copilot
- Billing & Invoicing
- Customizable Fields
- Automated Scheduling
- Referral Tracking
- Reporting & Statistics
- Marketing Automation
- Reminders
- Alerts/Notifications
- Customizable Templates
- Mobile Access
- Monitoring
- Audience Targeting
- Live Chat
- Task Progress Tracking
- Predictive Analytics
- Task Scheduling
- For Healthcare
- Multi-Location
- Chat/Messaging
- Customizable Reports
- HIPAA Compliant
- Charting
- Forecasting
- Client Portal
- Mobile Alerts
- Customizable Forms
- Drag & Drop
- Waiting Time Tracking
- Document Templates
- Patient Monitoring
- Patient Intake
- Customer Database
- Real-Time Notifications
- Patient Location Tracking
- SMS Messaging
- API
- Self Service Portal
- Electronic Payments
- Surveys & Feedback
- Real-Time Monitoring
- Patient Scheduling
- Generative AI

**Practice Management**
- Patient Records
- Photo Management
- E-Prescribing and Lab Orders
- Patient Portal
- Insurance Billing
- Faculty/Staff Management
- Appointment Management
- Discount Management
- Promotions Management
- Gift Card Management
- Calendar Management
- Medical Billing
- Records Management
- Reputation Management
- Practice Management
- Lab Order Management
- Revenue Management
- Compliance Management
- Insurance Management
- Document Management
- Marketing Management
- Workflow Management
- Registration Management
- Claims Management
- Communication Management

**Generative AI**
- AI Text Summarization
- Generative AI

**Care Coordination & Automation**
- Risk Stratification & Patient Prioritization
- Automated Care Pathway Guidance
- Referral Management

**Additional Functionality**
- Scheduling
- Contact Database
- Document Storage
- Activity Tracking
- AI Copilot
- Billing & Invoicing
- Customizable Fields
- Automated Scheduling
- Referral Tracking
- Reporting & Statistics
- Marketing Automation
- Reminders
- Alerts/Notifications
- Customizable Templates
- Mobile Access
- Monitoring
- Audience Targeting
- Live Chat
- Task Progress Tracking
- Predictive Analytics
- Task Scheduling
- For Healthcare
- Multi-Location
- Chat/Messaging
- Customizable Reports
- HIPAA Compliant
- Charting
- Forecasting
- Patient Education
- Electronic Payments
- Multi-Language
- Patient Questionnaires
- Onboarding
- Confirmations/Reminders
- Appointment Scheduling
- Real-Time Data
- Sentiment Analysis
- Activity Dashboard
- Real-Time Analytics
- Medication History
- Online Refills
- Messaging
- Video Conferencing
- Real-Time Monitoring
- API
- Prescription Renewal
- Customizable Branding
- Historical Reporting
- Mobile Alerts
- Lab Results
- Telemedicine
- One-to-One Messaging
- Patient Monitoring
- Health Record Access
- Medical Billing
- Customer Database
- Bill Payment
- For Medical Purposes
- Electronic Signature
- Two-Way Audio & Video
- Video Consultations
- Secure Messaging

**Platform Tools**
- Reporting and Analytics
- Healthtech Integrations
- Mobile App
- Social Media Integration
- Website Integration
- Third-Party Integrations
- Customer Mobile App

**Operational Intelligence & Integration**
- Predictive No-Show Analytics
- EHR & Practice Management Integration
- Operational Performance Dashboards

**Additional Functionality**
- Marketing Automation
- HIPAA Compliant
- Customer Database
- Activity Dashboard
- Payment Processing
- Before & After Pictures
- Billing & Invoicing
- AI Copilot
- Reminders
- Customizable Templates
- Electronic Payments
- Customizable Reports
- Reporting & Statistics
- Alerts/Notifications
- Loyalty Program
- SMS Messaging
- Online Booking
- Sales Reports
- Treatment Packages
- Customizable Forms
- API
- Generative AI
- Email Marketing
- Customizable Branding
- Transaction History
- For Medical Spas
- Multi-Location
- For Plastic Surgery Practices
- Patient Engagement
- Telemedicine
- Electronic Faxes
- Point of Sale (POS)
- Customer Surveys
- Charting
- Medical Coding
- Consent Forms
- Live Chat
- kiosk
- Plastic Surgery Simulator
- E-Prescribing
- SMS Reminders
- Referral Tracking
- Mobile Alerts
- Automated Quoting
- EMR/EHR
- Digital Signature

**Features**
- Standalone Booking
- Integrated App
- SMS
- Email
- Voice
- Confirmation and Cancellation

**Additional Functionality**
- Website Integration
- Recurring Appointments
- Generative AI
- Customizable Branding
- Mobile Alerts
- Reporting & Statistics
- AI Copilot
- Real-Time Updates
- HIPAA Compliant
- Appointment Scheduling
- Surveys & Feedback
- Multi-Location
- Activity Dashboard
- Third-Party Integrations
- API
- Availability Management
- Rescheduling
- Contact Database
- Multi-Language
- Real-Time Reporting
- Confirmations/Reminders
- Two-Way Communication
- Automated Responses
- Customizable Templates
- Social Media Integration
- Payment Reminders
- Calendar Sync
- Self Service Portal
- Electronic Payments
- SMS Messaging
- Data Import/Export

## Top Demandforce Alternatives
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