--- title: Demandforce Reviews meta\_title: 'Demandforce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how Demandforce works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Demandforce Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Demandforce but has limited features. Are you part of the Demandforce team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com. * * * Seller [Internet Brands](https://www.g2.com/sellers/internet-brands) Discussions [Demandforce Community](https://www.g2.com/products/demandforce/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Nick Saidiner Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/demandforce/pricing) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Solutionreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solutionreach") Solutionreach 4.3/5(169) ](https://www.g2.com/products/solutionreach/reviews) [ ![RevenueWell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RevenueWell") RevenueWell 4.7/5(138) ](https://www.g2.com/products/revenuewell/reviews) [ View All Alternatives ](https://www.g2.com/products/demandforce/competitors/alternatives) ## User Insights Average based on 29 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Demandforce Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix ](https://www.g2.com/products/dentrix/reviews) Show More ![Kim O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim O.") KO Kim O. 9/25/2025 "Frustrating Experience with Glitchy Features" 0/5 What do you like best about Demandforce? I appreciate that Demandforce integrates with Millennium software, which we use for our salon, enhancing client communications across our services. The ability to send out surveys after client visits is exceptionally useful for gathering feedback and improving our services. Review collected by and hosted on G2.com. What do you dislike about Demandforce? {"I find the initial setup process much more involved and time-consuming than anticipated."I am frustrated by the glitches in the two-way texting system, which make communication with clients unreliable.","I dislike the delays in appointment confirmation features, as there seems to be a lag which affects efficiency.","I find it cumbersome that I often have to retype messages because they don't send the first time, sometimes requiring multiple attempts.","I am disappointed with the overall glitchiness of the app, especially during mobile communications, which hampers timely client follow-ups. It's been over a year and they still persist. They will not let us out of our contract early. We now are changing software systems and no need for Demandforce because the new system has all it's features and still they will not let us out of our 2 year contract."} Review collected by and hosted on G2.com. What problems is Demandforce solving and how is that benefiting you? Demandforce improves our ability to collect client reviews and aids communication, but glitches with two-way texting hinder effectiveness. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 4/4/2025 "No Customer Service" 1/5 What do you like best about Demandforce? It integrated well into our website and made it easy for clients to request appointments. Review collected by and hosted on G2.com. What do you dislike about Demandforce? Demandforce would often text our clients the wrong times for confirmation messages. For example if the client was receiving a haircut booked at 1pm followed by a conditioning treatment booked at 2pm (but all on the same ticket), it would text them with a confirmation of the time the treatment was starting of 2pm, not the time the whole appointment started at 1pm. Clients were getting confused and upset by this and would call daily to complain. We called both Daysmart and Demandforce for a fix for this and we were told nothing was wrong and the system was functioning perfectly. Review collected by and hosted on G2.com. What problems is Demandforce solving and how is that benefiting you? None. We no longer use any text/communication features and we have transitioned to another booking system. Once we have a new way to accept appointment requests, we will no longer be using Demandforce. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![David S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David S.") DS David S. Managing Director Small-Business (50 or fewer emp.) 11/16/2022 "They couldn't get our instance working after 6 weeks." 0/5 What do you like best about Demandforce? I did not use the patient recall and reminder features, but it could be good for someone without a solution. Review collected by and hosted on G2.com. What do you dislike about Demandforce? DemandForce does not have their act together. I signed up 6 weeks ago and still do not have a working email platform. 1 - We have more than 10k patient records in our practice management software and only 600 would show up in DemandForce as "active". The rest were showing up in the "deleted patients" bucket. Even after their tech restored them from deleted, they were automatically moved back into that status. 2 - There is no suppression list capability. We no longer take a Medicaid insurance, which was a large chunk of our patient base. EVERY other email platform on the planet has a suppression list function where you can avoid emailing specific people who have opted out of your mailing list. DemandForce couldn't even do this for us on the backend. 3 - Their SMS capability would only filter down to patients who have come in during a specific time period. There is no segmentation allowed and no filtering out people who you wouldn't want to be messaging (i.e. the dropped insurance or people who have requested that you don't contact them anymore). It took a month to do a ton of troubleshooting with their tech to understand what records were missing and then the system deleted them again. We didn't need the patient reminder or recall capabilities as we are using Weave, which overlaps in capabilities. For 1/3 of the price, we can use a full functioning email platform WITH a suppression list capability. Review collected by and hosted on G2.com. What problems is Demandforce solving and how is that benefiting you? Not a viable solution for us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Parker H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker H.") PH Parker H. Business Office Manager Small-Business (50 or fewer emp.) 10/19/2021 "Couldn't Keep up with the Change" 0.5/5 What do you like best about Demandforce? The staff was friendly and as helpful as they could be with the tools that they were provided. Review collected by and hosted on G2.com. What do you dislike about Demandforce? As algorithms and companion software changed and was modified, Demandforce failed to follow suit and keep up with the needed changes to deliver what they initially promised. Review collected by and hosted on G2.com. Recommendations to others considering Demandforce: Make sure that before any contracts are signed, you are fully aware of the capability to perform the desired tasks and the ability to adjust and evolve into what the market changes. Review collected by and hosted on G2.com. What problems is Demandforce solving and how is that benefiting you? At the initial time, the only two tasks required from Demandforce were to aid in confirmations and provide an avenue for clients to provide reviews on an existing platform. They continued to perform the confirmation task; however, as an ever-changing market evolved, they could not keep up or even maintain what was initially promised. Review collected by and hosted on G2.com. Show More Response from Sheila Balaji of Demandforce [Editedit](https://www.g2.com/survey_responses/demandforce-review-5065466/official_response/edit) Hi Parker - thanks for your feedback. We are always making improvements and have made some changes since you last wrote this review. Check us out at demandforce.com! Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/27/2018 "Overpromise, underdeliver" 0/5 What do you like best about Demandforce? Text and email capabilities to generate reviews and send messages. The reps are helpful, to a point. Review collected by and hosted on G2.com. What do you dislike about Demandforce? The sales rep promised me that they could meet my targeted expectations and they were completely unable to carry through. It has been an abject failure and waste of money. The worst aspect is that 7 months into my year long contract, they came out with an add on product that would do exactly what I needed, but they refused to include it in my package for the remaining months of my contract. I will cancel ASAP. Review collected by and hosted on G2.com. Recommendations to others considering Demandforce: Be very specific with your requests and set up parameters to evaluate whether you attain them. Review collected by and hosted on G2.com. What problems is Demandforce solving and how is that benefiting you? None. They did not meet my needs which were clearly explained in the sales process. Review collected by and hosted on G2.com. Show More Response from Sheila Balaji of Demandforce [Editedit](https://www.g2.com/survey_responses/demandforce-review-632229/official_response/edit) Hello - we are sorry to hear that you were not satisfied with your experience with us. However, we are always working on making improvements and have made some changes since you last left this review. Come check us out at demandforce.com! Current UserValidated ReviewerSource: Organic ![Alan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan R.") AR Alan R. President / Owner Health, Wellness and Fitness Mid-Market (51-1000 emp.) 4/21/2016 "DemandForce is all talk" 1/5 What do you like best about Demandforce? Using Demand Force to confirm appointments. This is a labor saving feature. When coupled with the ability for guests to leave reviews, it closes the loop. Review collected by and hosted on G2.com. What do you dislike about Demandforce? Reviews in Demand Force are not recognized by Google as valid reviews. As a result they are only used as posted in our website. This is helpful, but certainly not worth the monthly cost of the software. Review collected by and hosted on G2.com. Recommendations to others considering Demandforce: There have been almost no improvements in the software since initialization. Not being able to post reviews to Google and Yelp is a Serious shortcoming. Review collected by and hosted on G2.com. What problems is Demandforce solving and how is that benefiting you? Saving labor in confirming appointments. Also the software gives the guests an opportunity to review their experiences. This is the one redeeming point fo the software. Review collected by and hosted on G2.com. Show More Response from Sheila Balaji of Demandforce [Editedit](https://www.g2.com/survey_responses/demandforce-review-121507/official_response/edit) Hi Alan - thank you for your feedback. We have made some changes and improvements since you last left this review, come check us out at demandforce.com! Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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