
Our dedicated account manager provides great support. Review collected by and hosted on G2.com.
There is not really much to complain about, I suppose it could be cheaper. Review collected by and hosted on G2.com.

Our dedicated account manager provides great support. Review collected by and hosted on G2.com.
There is not really much to complain about, I suppose it could be cheaper. Review collected by and hosted on G2.com.
I love the drag and drop editor. It makes building the basic parts super easy. We haven't started using the sharing or social media links but they look very nice at the bottom of the emails. If we had a designer on staff we would probably build our own templates but since we don't the drag and drop is perfect for us. All of the reporting that is available is super helpful. My favorite report is the click through heat map, it shows you how many clicks are made and it appears all in a snapshot of the email itself, so you can see what parts hit the most in terms of location inside the email. Review collected by and hosted on G2.com.
Sometimes the editor can get a little weird when it comes to the buttons and padding. I know that some email providers don't render the code correctly and it can look a little different from what you see in the editor, but I've had consistent issues with placing certain types of buttons at the top of the email. You just have to make sure to test on multiple platforms before sending, but we do that anyway just like any other email. Review collected by and hosted on G2.com.

As a government affairs and association management firm, the feature that immediately got out attention is the ability to have sub-accounts. We send out an average of 10 emails per week between our associations and events and Delivera has made it easy to break it down and ensure our emails are getting to the right people.
Coming from Constant Contact, Delivera had far more features that allowed our members to easily read our emails and access the info they needed quickly with button features, etc.
On the backend, it was amazing to see the breakdown of our email stats - right down to how many times one person forwarded our email. Very details results which help us adjust to our users. Review collected by and hosted on G2.com.
While Delivera has amazing features - you must have the time to figure everything out.
I highly recommend dedicating one person to sending emails and giving them at least a week of figuring out all the capabilities and setup. I've been using the account for almost 5 months and still don't think I am maximizing my services, just don't have the time yet. Review collected by and hosted on G2.com.

I love the easy to understand Mailing Overviews. It's all the information that my coworkers and I need see and it's right at our finger tips. I am also a HUGE fan of the Clickthrough HeatMap. If you haven't looked at this, you definitely need to. It's visual representation of the number of clicks on each link in a specific mailing. It has helped us learn where to place important content in our emails and what links are most valuable to our recipients. Review collected by and hosted on G2.com.
I've been using Delivra for a number of years and it used to look so outdated and it was hard to find things. I had to keep notes on workflows because I couldn't remember where things were located. Now that they've been making updates over the last year or two, it's gotten a lot better. It's easier to navigate and find what I need. Keep up the awesome improvements! Review collected by and hosted on G2.com.

In just the last year or so, the entire product has been redesigned and not just visually. The entire process for creating an email has been made easier and compares very well to mass market email software's like MailChimp while continuing to provide advanced segmenting options. The drag and drop editor, naturally mobile friendly design templates, and improvements across the board to lesser seen email marketing tools like signup form builder are pronounced and incredibly helpful. Review collected by and hosted on G2.com.
Some of the help documents are still in the middle of being updated and it would be helpful to see this continue to be touched up as some of the information in outdated. I would love to see even more integrations built out so Delivra works 'out of the box' with some of the WordPress plugins I use at my agency. Review collected by and hosted on G2.com.

I really appreciate the customer service at Delivra. They are so responsive to all of my questions and always easy to reach. They are also open to suggestions for improvements and are continually upgrading their product.. The deliverability rate and reporting tools are superior to what i have found on other platforms. Review collected by and hosted on G2.com.
Their site can be slow at times. i hope they can make some changes to speed it up so we can complete our work faster. Review collected by and hosted on G2.com.

Delivra allows easy yet strategic access to all of my contacts in a comprehensive and meaningful way. The drip campaigns allow me to target prospects personally and record valuable metrics for my marketing team. The support staff from Delivra is top-notch, I'm not sure if I have had a better experience with customer care anywhere else. The staff is always incredibly friendly, patient and incredibly knowledgeable. I'm always floored at how quickly they answer my questions, then offer solutions to better my experience.
We are excited to use drip campaigns that will allows us to see who is active in our lists and who isn't, allowing us to clean out our contacts and make more meaningful connections.
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Not being able to text wrap when creating an email can be a pain. The drag and drop editor is great, however I am always trying to manage the length of my content around the size of an image. There are also a few issues with trying to manage our segments that can prove to be confusing. If there was an easier way to see a total picture of our contacts, how many are in each segment and how to manage those, that would make my life easier. Review collected by and hosted on G2.com.

We like that the email creation aspect is user friendly. We really like the drag and drop piece to build your email and the fact that you can change the layout easily without starting over. Review collected by and hosted on G2.com.
We have not ran into any issues that were not solved right away during implementation. Review collected by and hosted on G2.com.

Coming from Constant Contact, I like Delivra because it is SO user-friendly. It allows me to rearrange and format my email with ease and looks phenomenal. The pre-designed templates are also handy if an email needs to go out quickly, when I don't necessarily have time to create my own layout. One of my absolute favorite things about Delivra is the interaction I have received from employees. They took the time to contact me, walk me through the software, follow-up after our first email and let me know that they were always available for any questions I may have. Review collected by and hosted on G2.com.
With only starting out with Delivra less than a month ago, I haven't run in to too many problems yet. The only thing I noticed while putting together my company's email was that when formatting certain aspects of the message (contact/social media buttons), I couldn't get them exactly the way I wanted them on both the Desktop and Mobile display. Review collected by and hosted on G2.com.

Not only is the staff supportive and responsive, they offer a lot for nonprofits that are on a tight budget. We used to use another business, but the cost was too high so we tried Delivra. We have no problems at all. The heat maps are great too! Review collected by and hosted on G2.com.
There are a few things that are not so user friendly, but for the most part, we were able to figure out how to do things we wanted to with a little help from our rep. H.O.P.E. for Animals has been using Delivra now for about 5 months regularly, but we are always learning how to do more with it. Review collected by and hosted on G2.com.