--- title: Delighted Reviews meta\_title: 'Delighted Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Delighted works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 60 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Delighted Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Delighted but has limited features. Are you part of the Delighted team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. * * * Seller [Qualtrics](https://www.g2.com/sellers/qualtrics) Discussions [Delighted Community](https://www.g2.com/products/delighted/discuss) Languages Supported German, English, French, Italian, Portuguese Solution Type Best-of-Breed Overview by Johnson Kang Show More ## Pricing Pricing provided by Delighted. ### Free Starter $0.00 ### Surveys Starter $17.00 [ View More Pricing Information ](https://www.g2.com/products/delighted/pricing) ## Top-Rated Alternatives [ ![AskNicely](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AskNicely") AskNicely 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews) [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Medallia Agile Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Medallia Agile Research") Medallia Agile Research 4.3/5(65) ](https://www.g2.com/products/medallia-agile-research/reviews) [ View All Alternatives ](https://www.g2.com/products/delighted/competitors/alternatives) ## User Insights Average based on 60 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Questions about Delighted? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Delighted ](https://www.g2.com/products/delighted/discussions/new) ![Kari V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari V.") KV Kari Vetter • Last activity over 3 years ago Is it possible to send SMS surveys to customers with Delighted? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/13794-is-it-possible-to-send-sms-surveys-to-customers-with-delighted) GU Guest User • Last activity over 3 years ago Who owns delighted? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/who-owns-delighted) [ View all Discussions ](https://www.g2.com/products/delighted/discuss) ## Pricing Options Pricing provided by Delighted. ### Free Starter $0.00 ### Surveys Starter $17.00 ### Premium $224.00 [ View More Pricing Information ](https://www.g2.com/products/delighted/pricing) Delighted Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_445a26ebb2994878a27e1c965e65c363/asknicely.png "Product Avatar Image") AskNicely 4.7/5(1,050) [ Compare Now ](https://www.g2.com/compare/asknicely-vs-delighted) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/delighted-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_77c94de720197a1317be6c7c4c007bc9/medallia-agile-research.png "Product Avatar Image") Medallia Agile Research 4.3/5(65) [ Compare Now ](https://www.g2.com/compare/delighted-vs-medallia-agile-research) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) ##### Explore More [Is Wisenet actually worth it for admissions and enrollment management with the strongest candidate communication and tracking features?](https://www.g2.com/discussions/is-wisenet-actually-worth-it-for-admissions-and-enrollment-management-with-the-strongest-candidate-communication-and-tracking-features)[Which bot platform has the best features for marketing automation](https://www.g2.com/discussions/which-bot-platform-has-the-best-features-for-marketing-automation)[How does UKG consulting compare to in-house implementation and support for enterprise buyers assessing total cost?](https://www.g2.com/discussions/how-does-ukg-consulting-compare-to-in-house-implementation-and-support-for-enterprise-buyers-assessing-total-cost) [Best accounts receivable software for small businesses](https://www.g2.com/discussions/what-s-the-best-accounts-receivable-software-for-small-businesses)[What's the best marketing analytics software for teams that need real-time data without reporting bottlenecks or delays?](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-for-teams-that-need-real-time-data-without-reporting-bottlenecks-or-delays)[What mobile app is best for business spend tracking](https://www.g2.com/discussions/what-mobile-app-is-best-for-business-spend-tracking) [Show MoreShow Less](javascript:void(0);)