EF
Emily F.
Enterprise (> 1000 emp.)
"Definitive Healthcare - incredible healthcare database"
5/5
What do you like best about Definitive Healthcare?

Great tool & great customer service. Always willing to work with us and go the extra mile. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Some of the information can be slightly out of date. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Current information"
4.5/5
What do you like best about Definitive Healthcare?

I can easily search hospitals and exeutives Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

It is not current with wholesalers. Sometimes they list the wrong pharmaceutical wholesalers. Also would like to see when the pharmacy is going out for RFP Review collected by and hosted on G2.com.

VF
VInce F.
Mid-Market (51-1000 emp.)
"Opened up an entirely new approach to my business. Puts me light years ahead of my competitor."
5/5
What do you like best about Definitive Healthcare?

The endless amount of data available. If you can think of it, they have it! The personal service offered by the account executives. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Not one thing! Not one thing! Not one thing! Not one thing! Not one thing! Not one thing! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A vital piece of how I do business"
5/5
What do you like best about Definitive Healthcare?

I like the ease of navigating through the database and that I can really drill down on the specifics of each facility for exactly what I am looking for. The customer service has been wonderful over the years. They are quick to respond and constantly strive to improve the user experience. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

At times the contacts listed are out of date. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Excellent Resource and Support"
5/5
What do you like best about Definitive Healthcare?

We are able to access comprehensive information to guide market intelligence initiatives. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Physician information is dated based upon CMS reporting. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Excellent Source for Healthcare Industry Data for Hospitals and Ambulatory Care"
4.5/5
What do you like best about Definitive Healthcare?

Comprehensive Information, the level of detail. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Price. Information can be outdated and doesn't get updated fast enough. Data can be incorrect. Review collected by and hosted on G2.com.

KH
Kris H.
Mid-Market (51-1000 emp.)
"Great source of sales data"
4.5/5
What do you like best about Definitive Healthcare?

They not only give you contact information but also relevant news and RFP information Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Wish the report writer was a little bit more user friendly Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Insightful Database for the Healthcare Industry"
5/5
What do you like best about Definitive Healthcare?

It is very easy to navigate and provides insightful new and intelligence. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Some of the information can be slightly out of date, but generally this is not the case. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Helpful"
4/5
What do you like best about Definitive Healthcare?

I like the insights into the different healthcare companies. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

There isn't a lot of contact information for the people at the organizations. Review collected by and hosted on G2.com.

Response from Mark Haddad of Definitive Healthcare

Thank you for your feedback. Our researchers are on the phone every day adding contact information into our product. As of April 2018 we had over 225,000 hospital and health system executives in our product, with over 50% of the health system executives having a direct dial number!

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"Definitive Healthcare"
5/5
What do you like best about Definitive Healthcare?

This is a great software/website for looking up pertinent and ongoing updates on the majority of Healthcare Systems across the country. I have used Definitive Healthcare to do research of healthcare facilities before I do onsite visits with their management teams. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

There password reset is not the greatest, many times it gives you error messages when trying to reset your password. Having issues with it right now. I would definitely recommend they fix it. Review collected by and hosted on G2.com.

Response from Mark Haddad of Definitive Healthcare

Thank you for your feedback! I have passed your comment about our password reset function to our product development team for review.