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Stratton D.

National Business Development Manager

Small-Business (50 or fewer emp.)

12/4/2021

"Definitive Is A Must For Healthcare Business Development"

5/5

What do you like best about Definitive Healthcare?

The overall information and analytical content of this site are invaluable for someone working in Healthcare sales. I used this platform on a daily basis and it always serves my needs. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Sometimes the information is dated and you don't get the same level of detail that you get with Zoom Info. Also there are occasions when the information is not cross referenced properly. Review collected by and hosted on G2.com.

Recommendations to others considering Definitive Healthcare:

Get two or three copies for the sales and business development staff so people don't get kicked off the platform as often. Review collected by and hosted on G2.com.

What problems is Definitive Healthcare solving and how is that benefiting you?

I use Definitive Healthcare to get bed counts and staffing data on hospitals. I also use Definitive Healthcare to get financial data and leakage data on hospitals. Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Thank you so much for the kind words, Stratton! We're glad we're able to offer you the healthcare commercial intelligence you need and use daily.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

6/30/2020

"Great experience"

4.5/5

What do you like best about Definitive Healthcare?

easy to download and export information into excel. You can use a hospital search filter which can narrow down results, or if you have a hospital in mind you can download years worth of data.The data all comes from the medicare cost reports which makes them reliable data and very useful. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

There is nothing I dislike, you can save your searches Review collected by and hosted on G2.com.

What problems is Definitive Healthcare solving and how is that benefiting you?

You can compare any organization all at once. Downloading the CMS cost reports is very hard and you need to combine using sSQL and need to do it for each year. However Definitive combines all this information for you into one digestible format. They also recently created dashboards which can compare to national rankings Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Thank you for sharing your experience using Definitive Healthcare! We’re thrilled to hear that the Definitive Healthcare platform makes it easier for you to search and find the healthcare data you need on hospitals.

AJ

Aaron J.

Regional Sales Director

Mid-Market (51-1000 emp.)

12/15/2021

"Excellent financial information on health systems and physician practices"

4.5/5

What do you like best about Definitive Healthcare?

The vast information at your fingertips, including executives, financials, technologies utilized, and contact information, Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Sometimes the contact information is not listed..... Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Thank you so much for your review, Aaron! We're happy to hear that our detailed financial information on health systems helps you identify potential customers.

AL

Alexander L.

Director, Digital Media and Analytics

Small-Business (50 or fewer emp.)

12/8/2020

"Definitive Healthcare Review"

4/5

Response from Danielle Johns of Definitive Healthcare

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Thank you so much for your thorough review, Alexander! We’re so glad you find the Definitive Healthcare platform easy to navigate and useful for finding the insights and stats you need to leverage in your organization and with your clients.

JW

Jessica W.

Director Of Operations

Small-Business (50 or fewer emp.)

11/23/2020

"Outdate Platform And Unempowered Employees"

1.5/5

What do you like best about Definitive Healthcare?

Definitive is healthcare specific and geared towards the healthcare industry. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Definitive' s UI is outdated compared to competitors and they don't build any integrations with popular software that companies use. We switched to Zoominfo and our Sales Team loves it.

DHC's database was useless for our company as they do not keep key contacts updated in their database that my sales team was targeting. After highlighting this fact to Account Management, they tried to steer us towards other aspects of their database that were essentially useless to us. We asked to end the contract early and they refused. Working with their Account Management team, it seem like they had little power to either make the platform and database useful, nor did they have the power to provide creative solutions for us to end our relationship on a positive note. They seem really rigid.

Be sure to test out their database and product extensively before committing. Once they get you in a contract, they're not letting you out...even if you prove to them that their database do not perform accordingly and that their contacts are outdated with information missing. Lack of customer friendly solution and AM empowerment left a bad feeling with us. Review collected by and hosted on G2.com.

Recommendations to others considering Definitive Healthcare:

Do not do it. There are better solutions out there with faster customer service, better pricing, and better quality data. Review collected by and hosted on G2.com.

What problems is Definitive Healthcare solving and how is that benefiting you?

Healthcare and hospital chief officer contact information as well as head of IT contact infos. DHC has not provided any benefits and their contact information is outdated and incorrect. There are tons of contacts available in Zoominfo that's not even in DHC's database. Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Hi Jessica, thank you for taking the time to leave a review. We’re sorry to hear the platform didn’t meet your needs when it comes to executive contact data. We update our executive data daily and only include contact information that has been verified to ensure we’re providing our customers with the most updated and accurate information.

We will also pass this feedback along to our Sales and Customer Experience team. We want to make sure your voice is heard as we continue to improve, and we’re sorry we dropped the ball this time.

TK

Thelma K.

Developer

Mid-Market (51-1000 emp.)

8/10/2020

"Get prevalent service primarily for your healthcare providers with Definitive Healthcare."

4.5/5

What do you like best about Definitive Healthcare?

It is a very interesting and necessary software because the data it contains is about medical content, I love Definitive Healthcare since we can link information directly to the salesforce pages, we can say that it is automatically updated on different websites, the which is an important category to obtain more knowledge of the agreement while exercising its function in a platform, including that it offers details on organizations such as executives, size, income and among other outstanding functionalities. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Lately, as time goes by, a failure has been specified regarding updates in some fields of the system, one of these is that they do not maintain renewals of the members of the c suite frequently, this is a development option within the software, all This is due to the fact that when it comes to interacting with customers with potential features, the information to be distributed, in some cases, is often out of date, providing inaccessible data that no longer works. Review collected by and hosted on G2.com.

Recommendations to others considering Definitive Healthcare:

Definitive Healthcare when it is implemented for the first time to a platform of any company in common to the subject matter of which the software deals, we can describe that it adapts very well when a general knowledge is needed when we relate to an organization, without excluding this system offers a database of health care providers, which provides contact information for key stakeholders, which is a fully recommended service for companies that are included in the health branch. Review collected by and hosted on G2.com.

What problems is Definitive Healthcare solving and how is that benefiting you?

Definitive Healthcare is used to a great extent in our organization, we use it primarily to keep track of information within health systems, offering us new data on a daily basis which we use to create new innovations according to the subject, in other aspects This software helps us to define if someone is within our ideal client profile to define the size and number of personnel within a company. Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Thank you so much for your review, Thelma! We’re pleased to hear that Definitive Healthcare plays such a huge role in your organization and provides the insights you need on health systems.

RB

Rachel Armstrong B.

Sr Director, Strategic Accounts & Regional Business Manager - Florida

Mid-Market (51-1000 emp.)

7/31/2020

"Great tool that enables our Med Device company to demonstrate the clinical need for our product"

5/5

What do you like best about Definitive Healthcare?

Absolutely love this tool. It is robust, has health system executive info in it, and has transformed how our sales team sells across the US market. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Awesome tool that has a lot of information. There is so much information that sometimes it is hard to right the appropriate info, but that is a good thing! Review collected by and hosted on G2.com.

Recommendations to others considering Definitive Healthcare:

Use the executive, quality score, and readmission data in your sales strategy. It super helpful! Review collected by and hosted on G2.com.

What problems is Definitive Healthcare solving and how is that benefiting you?

We have been able to show our hospitals their data, so we are strategically selling using the Definitive health system claims information. We are able to more quickly access the contacts we need, as well as understand the quality scores for each hospital. I use this during my sales pitch as a national account director for key accounts and our entire sales team now uses it to find new prospects. Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Rachel, thank you so much for taking the time to share a review about Definitive Healthcare! We’re so thrilled to hear you love our tool. We love that the Definitive Healthcare platform has helped transform how your medical device team sells across the U.S. market – that’s exactly what we hope to help our clients do. Thanks again for the positive feedback!

RS

Rebecca S.

Senior Business Development Representative

Small-Business (50 or fewer emp.)

10/29/2020

"Definitive Healthcare"

4/5

What do you like best about Definitive Healthcare?

I appreciate all of the information regarding the amount of revenue that comes from specific places within a hospital Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

The contact information isn’t always correct. Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Rebecca, thank you so much for sharing your review about Definitive Healthcare! We’re so glad to hear that you’re able to leverage our healthcare commercial intelligence platform to source insights related to hospital revenue. We really appreciate the feedback!

AC

Amanda C.

Business Development Representative

Mid-Market (51-1000 emp.)

11/5/2020

"A great way to find info"

5/5

What do you like best about Definitive Healthcare?

Definitive gives so much information about practices, groups, hospitals, and health systems. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Sometimes it can be cumbersome to navigate around the site. Review collected by and hosted on G2.com.

Recommendations to others considering Definitive Healthcare:

Definitive is a great way to find the most information regarding healthcare. Definitely do a tutorial or training to make sure you are utilizing it to the fullest. Review collected by and hosted on G2.com.

What problems is Definitive Healthcare solving and how is that benefiting you?

I am solving the problem of knowing how many providers there are at a practice, who the executive members of the group are, contact information, and affiliations. Review collected by and hosted on G2.com.

Response from Danielle Johns of Definitive Healthcare

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Thank you so much for your review, Amanda! We’re happy to hear the Definitive Healthcare platform can help you find the information you need on providers, practices, hospitals, and health systems.

MM

Meredith M.

Sales Executive

Mid-Market (51-1000 emp.)

11/22/2019

"Great system for finding contacts in healthcare"

5/5

What do you like best about Definitive Healthcare?

I enjoy using Definitive Healthcare because it allows me to find contacts and organizations in a quick and timely manner. It allows me to filter easily and search in very specific areas or for specific technologies. Also, it allows me to search by specialty, procedure, medicare and quality programs. It has a lot of filters which makes it easy to do my job. I also like the fact that is has LinkedIn accounts attached to peoples contact information. Review collected by and hosted on G2.com.

What do you dislike about Definitive Healthcare?

Sometimes the information on the providers and practices are incorrect but I would say it is usually correct. You are able to report something that is incorrect and submit new contact information if you have the correct information on the person. Review collected by and hosted on G2.com.

Recommendations to others considering Definitive Healthcare:

I would highly recommend it for the healthcare field. Review collected by and hosted on G2.com.

What problems is Definitive Healthcare solving and how is that benefiting you?

This solves so many problems but the biggest for me is time. I cannot spend hours searching google for correct contact information and this lets me find it at the tip of my fingers. It not only provides the person you are looking for but also any one else at the organization/medical office as well. Review collected by and hosted on G2.com.