Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"An MSPs Systems Engineer's Opinion on Defendify"
4.5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

The simplicity and clarity of the platform features and design. The platform's UI is incredibly intuitive and well organized. I have never really felt like I needed to be "trained" but have instead been able to click around and find where I need to be. The platform truly lives up to being designed for companies who need security, but have no security team. II also like the overall looks of the reports and the information they provide. The reports are organized and incredibly clear. On top of that, remediation information on the Vulnerability Reports thoroughly covers what needs to be done to remediate each vulnerability, allowing me to resolve the issue with less research. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

I dislike that I need to send a request to generate ad-hoc reports or start an ad-hoc scan. I would like to see that bit of power brought to the end-users (admins).

I would also like to see separate reports for internal and external scans. I feel this could provide even more clarity to the platform and it's reports. While the reports are already clear, the internal reports can get very large, and being able to pull just the external issues would be very helpful to my, and I am sure others, workflows. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Great onboarding to a comprehensive cybersecurity suite"
5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

The breadth of services met our needs and the onboarding and training were fantastic. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

Cybersecurity, while critically important is also "one more thing" that our small team does not have time or expertise to handle well. Defendify solutions help greatly but still require users to have a minimum of knowledge/expertise that we lack. Some of the cybersecurity nomenclatures alone are tough. Review collected by and hosted on G2.com.

Verified User in Semiconductors
IS
Verified User in Semiconductors
Small-Business (50 or fewer emp.)
"Excellent suite of cybersecurity tools + 24/7 threat monitoring and response"
5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

Defendify has really been able to grow with us as a business. We started by using Defendify to get our cybersecurity house in order and to meet some compliance and vendor requirements from our enterprise customers. We've since expanded to include Defendify's Breach Detection & Response, which now provides us with a 24/7 Security Operations Center with monitoring/containment/remediation. We were pleasantly surprised to have that up and running in just a couple of weeks. It's been an eye-opener for us to see the Defendify reports. We feel so much better knowing we have a team of cybersecurity experts keeping a close eye on things around the clock. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

It would be nice to see a few more personalizaton options in the app. Review collected by and hosted on G2.com.

Philip C.
PC
Philip C.
S
Mid-Market (51-1000 emp.)
"Defendify is a Company You Can Trust"
5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

So far, everything has run smoothly and taught us more about securing our companies assets. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

There is little to dislike so far between the pricing, quality of service, and security you receive. Review collected by and hosted on G2.com.

BB
Brian B.
I
Mid-Market (51-1000 emp.)
"The overall Defendify experience is exactly what we need to remain aware, compliant and safe."
5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

Phish testing and vulnerability scans... Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

They are not listed by the state of Texas as an approved testing agency. Review collected by and hosted on G2.com.

MR
Marco R.
Sr IT Director
Mid-Market (51-1000 emp.)
"Complete Package"
4.5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

First time using Defendify and I am impressed with their overall CyberSecurity package. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

It'd be helpful if their vulnerability scanning report had remediations right below each vulnerability instead of having to jump to page x. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great for a small IT Team"
4/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

I like that the team listened to our needs and tailored a plan to suit. They weren't pushy and they understood and got something done quickly, and in budget. I'm looking forward to working long-term with Defendify to help our business stay safe.

I also like the fact we can do things on our own time and use Defendify as a platform for things like health checkups and policies.

It is also really nice to have an extra ear to chew and get advice from. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

Nothing so far. I don't have any complaints and I have found the experience really easy. Review collected by and hosted on G2.com.

Jeremy M.
JM
Jeremy M.
IT Specialist
Mid-Market (51-1000 emp.)
"Great company with various tools to help train employees on Cyber-Security"
4/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

A pretty easy system to learn the reports is nice. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

When submitting a ticket to support I got no answer and the issue was never resolved. Update to this. I have talked to my customer success manager and this was responded to but the response ended up in a Spam folder. Review collected by and hosted on G2.com.

Response from Jim Albright of Defendify All-In-One...

Hi Jeremy - Thank you for your feedback!

We are here to help, and are dedicated to make the level of our support surpass expectations.

I see that you and your Defendify Success Manager have been emailing regularly, but to help us understand more about your Defendify support experience, someone from our leadership team will be in touch. In addition, if you ever have an issue that our team was unable to address, feel free to reach out directly to our Co-Founder, Rob Simopoulos:

p: (888) 508-9221

e: rsimopoulos@defendify.io

Elissa T.
ET
Elissa T.
CIO
Mid-Market (51-1000 emp.)
"Cyber Security can be easy!"
4.5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

Ease of pricing and modules available. Not needing to be necessarily technical to get in place. Hands off capabilities. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

None at this time. All worked as described and the communications are valuable. Review collected by and hosted on G2.com.

MM
Mark M.
CSO
Small-Business (50 or fewer emp.)
"Fantastic Cybersecurity Tools and Platform"
5/5
What do you like best about Defendify All-In-One Cybersecurity Solution?

The tools are what initially drew us to Defendify however, for me, it's been the staff and customer service. Review collected by and hosted on G2.com.

What do you dislike about Defendify All-In-One Cybersecurity Solution?

Some of the free tools are lite however, they free tools so really thats hard to argue about. Review collected by and hosted on G2.com.