--- title: Default Reviews meta_title: 'Default Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Default works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 62 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Default Reviews **Vendor:** Default **Category:** [Lead-to-Account Matching and Routing Software](https://www.g2.com/categories/lead-to-account-matching-and-routing) **Average Rating:** 4.6/5.0 **Total Reviews:** 62 ## About Default Default is a revenue-grade workflow engine that lets you see your revenue machine, understand how it all connects, and scale without breaking anything. ## Default Pros & Cons **What users like:** - Users find Default's **ease of use** exceptional, simplifying lead management and integration effortlessly without complications. (10 reviews) - Users value the **easy setup** of Default, enabling quick workflows without coding and seamless integration with existing systems. (5 reviews) - Users appreciate how Default offers **easy no-code setup** for routing workflows, enhancing their inbound workflow efficiency. (5 reviews) - Users love how Default simplifies **lead generation** , enhancing efficiency in PLG lead routing and assignment processes. (5 reviews) - Users love the **automation features** that simplify scheduling and enhance client interactions seamlessly. (4 reviews) - Users value the **easy scheduling** with Default, allowing seamless calendar integration and straightforward meeting management. (4 reviews) - Easy Integrations (3 reviews) - Users value the **seamless integrations** of Default, enhancing their workflow and maximizing lead management efficiency. (3 reviews) - Time-saving (3 reviews) - Booking Efficiency (2 reviews) **What users dislike:** - Users frequently face **integration issues** with Default, making workflows difficult and support inadequate for resolving problems. (3 reviews) - Users face a **steep learning curve** with Default, finding it challenging and unuser-friendly to navigate workflows. (3 reviews) - Users report a **poor user experience** with Default, citing navigation difficulties and unsatisfactory support despite initial promises. (3 reviews) - Users express disappointment with **underwhelming AI integration** and ongoing routing issues, impacting overall user experience negatively. (2 reviews) - Users experience frequent **call issues** with Default, hindering effective communication and workflow management. (2 reviews) - Expensive (2 reviews) - Inadequate Reporting (2 reviews) - Layout Issues (2 reviews) - Users report **persistent routing issues** and confusing features, undermining the expected functionality of Default. (2 reviews) - Users are frustrated with **limited customization** options, particularly for branding emails and workflows, impacting usability significantly. (2 reviews) ## Default Reviews ### 1. Great inbound tool **Rating:** 5.0/5.0 stars **Reviewed by:** Neha R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Default?** Its been great to have the automatic booking for inbounds through defaullt. We are still new to the tool but feel good about its ability to increase inbound conversions by booking directly on sales calendars. The team at default is veryu responsive and always willing to jump in and help. **What do you dislike about Default?** Not sure if its dislike or just growing pains but there was some work needed to set up the tool. **What problems is Default solving and how is that benefiting you?** Scheduling inbounds directly for sales reps ### 2. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Default?** Easy to use. Very seamless routing workflows. **What do you dislike about Default?** Haven't only been using it for a few months but no complaints so far **What problems is Default solving and how is that benefiting you?** Helping with lead routing ### 3. Great inbound tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jackson W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Default?** The inbound form is aesethically pleasing and easy to customize. The automated workflows and ability to manage inbound leads make for a very effective process. **What do you dislike about Default?** Nothing to highlight here - the product does exactly what it advertises! **What problems is Default solving and how is that benefiting you?** Capturing all of our inbound leads, collecting the necessary information and routing to the appropriate member of our team. Gives us peace of mind that every inbound lead is being accounted for properly. ### 4. The fastest way to setup your inbound stack **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Default?** Default helped me consolidate 4 tools into one: Chilipiper, leandata, zapier, and calendly. **What do you dislike about Default?** I have yet to run into downsides of default. **What problems is Default solving and how is that benefiting you?** Default allows me to use one system for all of my inbound. Previously I had to manage 4 different systems. ### 5. Default handles and routes all of our inbound leads flawlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Austin H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about Default?** Default lets us change our lead routing experience and questions in an instant without involving engineering. This experience is a game changer for a team that wants to move quickly and be efficient **What do you dislike about Default?** Nothing to call out, we don't see any issues with Default **What problems is Default solving and how is that benefiting you?** Default lets us qualify and route inbound leads directly to the calendar of sellers ### 6. Great Inbound Deal Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Noah K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Default?** Seamless integrations and truly usable no-code options for great workflows. Top notch customer support-- use it daily and was easy to implement. **What do you dislike about Default?** Definitely think some of the bells and whistles need work-- exporting data isn't the easiest, but have faith they'll get to it soon. **What problems is Default solving and how is that benefiting you?** Inbound scheduling, discovery, qualification ### 7. Beautiful UI / UX that makes building workflows easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett W. | Business Operations, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Default?** The product is stunning and makes creating forms, meeting schedulers, and workflows that interact with CRMs seamless **What do you dislike about Default?** Doesnt yet have CRM compatibility with every CRM but they are rapdidly adding new integrations **What problems is Default solving and how is that benefiting you?** Helping schedule and book meetings, enrich data from forms, and leverage integrations around our stack ### 8. Great for consolidating your inbound tech stack **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Default?** It enables you to consolidate your tech stack by combining tools like chilipiper and zapier. It's also pretty easy to set up. **What do you dislike about Default?** It is limited with customization options **What problems is Default solving and how is that benefiting you?** It helps us consolidate our techstack and makes it easier to update and make changes ### 9. Lightweight + just works **Rating:** 5.0/5.0 stars **Reviewed by:** Pranav P. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Default?** It does what it says it will do. The support is great! **What do you dislike about Default?** I'd love to see even more options for customization. **What problems is Default solving and how is that benefiting you?** We wanted an easy way to get all inbound leads into our CRM + allow for scheduling on our website. Default does it well and is budget friendly for a 3 person startup. ### 10. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Default?** Super helpful tool that saves me and the other sales reps hours of time each month **What do you dislike about Default?** can't complain. Default checks all the boxes! **What problems is Default solving and how is that benefiting you?** Routes all our inbound leads to the right person ### 11. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Akbar K. | Growth Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Default?** Allows you to more intelligently route inbound leads **What do you dislike about Default?** Encountered a few bugs from the outset but team has been super responsive. Very happy overall. **What problems is Default solving and how is that benefiting you?** Inbound lead routing ### 12. Default is awesome for sales reps! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Default?** Default has allowed our team to bring leads from our website directly into Hubspot and give us all the details in our sales slack channel. **What do you dislike about Default?** I wish there were a mobile-friendly web app for default. **What problems is Default solving and how is that benefiting you?** We bring leads from our website to HubSpot automatically and book automatically on our sales teams' calendars without manually sending out our link. - [View Default pricing details and edition comparison](https://www.g2.com/products/default/reviews?login_required=true&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+12%3A36%3A58+-0500&secure%5Bsession_id%5D=ca0ff5bd-3fb6-4235-9319-d7d0de4e90f4&secure%5Btoken%5D=8020a4a7518f50e9127aa059297dcfbff92528ec7eab11b9aebc5455f40639d4&format=llm_user) ## Default Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Clay](https://www.g2.com/products/clay-com-clay/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [QuickReply.ai](https://www.g2.com/products/quickreply-ai/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Default Features **** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Matching** - Priority Matching - Account Tiebreakers - Fuzzy Matching **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Multi-Device Data Visualization - Data Segmentation **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Routing** - Match and Route - Multi-Objects - Territories - Working Hours **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Platform Operations** - Service level Agreements - Audit Logs - Duplicate Match - Capping - Analytics - Integrations - Alerts & Notifications - AI Lead Matching & Routing **Account Management** - Nonengaged Accounts - Account optimization - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync ## Top Default Alternatives - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - 4.6/5.0 (718 reviews) - [LeanData](https://www.g2.com/products/leandata/reviews) - 4.6/5.0 (1,038 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,558 reviews)