Alex W.
AW
Alex W.
Content Creator
Small-Business (50 or fewer emp.)
"Fast, Accurate Voice Transcription That’s Easy to Set Up"
5/5
What do you like best about Deepgram?

This is the most accurate voice transcription tool out of all the ones I’ve tried. I've used it almost daily to transcribe content. I like the different features they have although I've mostly focused on voice to text. It was very easy to integrate with my software with the API. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

Nothing comes to mind right now. It’s fast and accurate, and it was also easy to set up. Review collected by and hosted on G2.com.

YASH P.
YP
YASH P.
System Engineer
Mid-Market (51-1000 emp.)
"Fast, Accurate, and User-Friendly Audio Transcription"
4.5/5
What do you like best about Deepgram?

I use Deepgram to convert audio to text easily through its automation, which mainly saves me time and is very easy to use for technical people. It is very fast and accurate, which saves a lot of time. If I did the process manually, it would take hours, but with this tool, the process is very fast and amazing. I found Deepgram to be a very good tool after researching and testing it. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

Still now nothing but how to install or setup should be some what easy to understand to everyone Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Quick tool for quick tasks"
5/5
What do you like best about Deepgram?

Simple configuration and implementation of the system. Api gives great capabilities, speech recognition at a good level. Affordable price completes the whole. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

At the moment, I do not see the relevant conditions of the system Review collected by and hosted on G2.com.

Response from Emily Coleman of Deepgram

Thank you for the kind review. We're glad Deepgram was simple to set up and that the API is giving you accurate transcription at a price that works for transcribing your meeting recordings. Thanks again!

Verified User in Telecommunications
TT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Widely configurable and flexible, and great technical team"
4.5/5
What do you like best about Deepgram?

Recently we needed to expand our offerings with this company to include redaction in our STT for sensitive information. This technical team has been great to work with to answer all our questions and help move the feature in a new direction. We are excited to see it grow to the next level. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

It is still largely not easy to find how to contact the proper support person to get your answers addressed. It would be great if it were more obvious how we contact our account rep. Review collected by and hosted on G2.com.

Alexander S.
AS
Alexander S.
Head of Development
Small-Business (50 or fewer emp.)
"Excellent Daily Transcription Quality with Deepgram’s Nova General"
4.5/5
What do you like best about Deepgram?

I’ve been using Deepgram daily for my tasks, and its transcription quality is excellent. The Nova General model works perfectly for my needs. The service is stable and reliable, with no issues or complaints Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

Actually nothing special I can mention here Review collected by and hosted on G2.com.

Atri R.
AR
Atri R.
Co Founder
Small-Business (50 or fewer emp.)
"Effortless Transcription with Multilingual Support"
5/5
What do you like best about Deepgram?

I like that Deepgram is really easy to set up and use. There is no contract or lock-in, and it's a pay-as-you-go platform. You just load the wallet with some money and continue using it. I also appreciate the multi-language support since we have speakers who switch between languages mid-sentence. Deepgram does a great job of transcribing in these situations, and it's really good. Plus, it's a very cheap API that offers flexibility without any long-term commitments. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

There is nothing much to dislike about Deepgram. It is a really good platform. Review collected by and hosted on G2.com.

SK
Stephen K.
Small-Business (50 or fewer emp.)
"High-Quality Transcriptions, Needs Better Diarization"
3/5
What do you like best about Deepgram?

I like Deepgram for its high-quality transcription and low latency. The ability to look for specific keywords and different things is beneficial, and the API seems pretty solid. I also appreciate that I'm able to put in keywords so they show up properly, which is especially helpful for words outside of the English vocabulary. The setup was quite easy too. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

Diarization could be faster and better. I guess diarization would be the thing I'd love the most improvement at. Review collected by and hosted on G2.com.

Omar R.
OR
Omar R.
Product Growth
Small-Business (50 or fewer emp.)
"Unmatched Turn Detection, Top Transcription Accuracy"
4.5/5
What do you like best about Deepgram?

I like Deepgram's semantic turn detection as it's much better compared to its competitors. We have an internal benchmark for transcription accuracy and noise background cancellation, and Deepgram does the best in that. The initial setup seemed relatively easy, which was great. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

Yeah. Unfortunately, right now, we're forced to use Assembly and Azure for multilingual stuff. For multilingual turn like, turn detection based speech to text, and they're much more expensive. Well, not assembly, but Azure is much more expensive, and assembly is horribly inaccurate. Review collected by and hosted on G2.com.

Keegan S.
KS
Keegan S.
Inside Sales Manager
Small-Business (50 or fewer emp.)
"Top-Notch, Developer-Friendly STT with Ultra-Low Latency"
5/5
What do you like best about Deepgram?

Their STT models are topnotch, developer friendly, extremely low latency and low word error rates compared to other platforms Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

Regional local Indian languages still need to be refined, they're not fully there yet Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great Value with an Easy-to-Use API"
5/5
What do you like best about Deepgram?

Its API capabilities are great and easy to use, its a great option for its price. Review collected by and hosted on G2.com.

What do you dislike about Deepgram?

I think its usage dashboards and analytics can be better. Review collected by and hosted on G2.com.

Response from Emily Coleman of Deepgram

Thanks for the great review! We're glad the API has been easy to use and a good fit for processing and analyzing all that data at a price that works for you.