--- title: Deepgram Reviews meta_title: 'Deepgram Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 474 reviews by the users' company size, role or industry to find out how Deepgram works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 474 scale: '5' date_modified: '2026-08-14' parent_category: name: Deep Learning url: https://www.g2.com/categories/deep-learning --- # Deepgram Reviews **Vendor:** Deepgram **Category:** [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) **Average Rating:** 4.6/5.0 **Total Reviews:** 474 ## About Deepgram Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits! Beyond that, developers can: šŸ”Š Process live-streaming or pre-recorded audio with superior accuracy šŸ—£ļø Convert text into natural-sounding AI voices for enterprise use cases with text-to-speech āš”ļø Easily build voice agents with our unified Voice Agent API šŸŒŽ Accurately transcribe audio in over 36+ languages āš™ļø Train custom models for unique use cases šŸ”‘ Access deep NLU with a unified API šŸ’» Build in any programming language with our SDKs āœ… Deploy on-prem or on DGā€™s managed cloud šŸ“ˆ Get scalable GPU infra for training and inference ## Deepgram Pros & Cons **What users like:** - Users highlight the **high accuracy** of Deepgram, appreciating its fast and reliable speech-to-text capabilities. (38 reviews) - Users praise the **fast and reliable transcriptions** of Deepgram, significantly saving time in their workflows. (36 reviews) - Users appreciate the **ease of use** of Deepgram, thanks to its simple API and extensive language support. (35 reviews) - Users praise the **excellent transcription accuracy** of Deepgram, consistently benefiting from its efficient audio processing capabilities. (34 reviews) - Users commend Deepgram for its **fast and accurate real-time transcription** , enhancing various applications like call analysis and subtitling. (28 reviews) - Users appreciate the **high accuracy and reliability** of Deepgram's speech-to-text conversion, even in challenging environments. (24 reviews) - Users admire Deepgram for its **high transcription accuracy** , efficiently handling various audio types and accents. (19 reviews) - Text to Speech (18 reviews) - Easy Integrations (17 reviews) - Efficiency (17 reviews) **What users dislike:** - Users note a **lack of language support** in Deepgram, limiting usability and versatility for global audiences. (17 reviews) - Users find Deepgram's **pricing issues** concerning, especially for large projects and startups with limited budgets. (14 reviews) - Users find the **pricing a bit high** for large projects, making it challenging for startups and students. (13 reviews) - Users experience **inaccuracy issues** with Deepgram, including missed words and limited language support affecting transcription quality. (9 reviews) - Users note the **limited language support** in Deepgram, though improvements are being made to expand options. (8 reviews) - Users note that **improvement is needed** in Deepgram's speaker diarization for a better overall experience. (7 reviews) - Users notice **inaccuracy** in Deepgram's transcriptions, especially in noisy environments and with technical terminology. (6 reviews) - Learning Difficulty (6 reviews) - Noise Issues (6 reviews) - Users find the **accent recognition accuracy inconsistent** , particularly with heavy accents and background noise affecting performance. (5 reviews) ## Deepgram Reviews ### 1. Transcribing Tool With Capability beyond comprehension **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Deepgram?** What I appreciate most about this platform is its impressive transcribing efficiency. It handles tasks with such detail that it can meet nearly any organizational need, from summarizing content to identifying both the intent and the speaker. Its sentiment detection capabilities are truly remarkable. I also enjoy how user-friendly the interface is. The platformā€™s ability to distinguish between speakers adds even more value to its summarization features, making the results much more meaningful. This platform also have a reasonable pricing. **What do you dislike about Deepgram?** I would have been a complete fan of this platform if transcription were supported for several major world languages. Expanding language support would have enhanced the platform's versatility. The user may also take a little bit of time in leaning to use the full capabilities and features of this platform. **What problems is Deepgram solving and how is that benefiting you?** This tool enhances our team's efficiency by decoding lengthy speeches or meetings and pinpointing the main ideas within audio files. By summarizing long audio into shorter, more manageable segments, it allows us to quickly grasp the key points, ultimately boosting the team's overall productivity. ### 2. Reliable Real-Time Transcription with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek V. **Reviewed Date:** November 18, 2025 **What do you like best about Deepgram?** I find Deepgram's speech-to-text models crucial for our AI interview product because they are among the very few APIs that are super reliable. The low latency performance is exceptional, especially since our product operates in real time and requires real-time streaming. Deepgram has provided a highly reliable solution with uptime much greater than 99.9 percent. The multilingual capabilities are integral, allowing us to conduct interviews in various languages, which is crucial for our diverse clientele in India. The customer support from Deepgram is outstanding and prompt, which is particularly beneficial for our small startup, positioning it above most other AI service providers. Additionally, the Deepgram API's developer-friendly interface made the initial setup straightforward and easy. Overall, these features collectively make Deepgram indispensable for our operations. **What do you dislike about Deepgram?** I think Deepgram can have support for even more languages than it does today. **What problems is Deepgram solving and how is that benefiting you?** Deepgram's speech-to-text API is super reliable for real-time streaming with low latency, ensuring over 99.9% uptime. Its multilingual capabilities and excellent support help us manage diverse interviews efficiently. ### 3. The Most Suitable STT Solution for german voice agents **Rating:** 5.0/5.0 stars **Reviewed by:** Hendric M. | Co-CEO / CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Deepgram?** We love Deepgram because low latency is absolutely critical for our voice agents. Deepgramā€™s Nova 2 and Nova 3 models are extremely fast while still delivering the high accuracy we need. This is especially true for German, where many other models quickly lose precision ā€” but Deepgram continues to perform reliably. **What do you dislike about Deepgram?** Thereā€™s actually very little to complain about. The only point that was a bit challenging for us in the past was that the Nova 3 model didnā€™t yet include a specifically trained German version. From what we understand, this has now been addressed ā€” so that concern is resolved. Other than that, the only small inconvenience is that invoices for pay-as-you-go plans canā€™t be accessed directly via the dashboard. **What problems is Deepgram solving and how is that benefiting you?** Deepgram transcribes telephone audio into text for us, enabling fast and seamless voice orchestration. This allows our voice agents to respond in real time and ensures that conversations feel natural and fluent. Without Deepgramā€™s low-latency, high-quality transcription, this level of interaction would not be possible. ### 4. Fast and Accurate Transcription Essential for Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammad A. **Reviewed Date:** October 23, 2025 **What do you like best about Deepgram?** I'm extremely satisfied with Deepgram's faster transcription speeds and higher accuracy compared to other services I've tried before. I appreciate how straightforward the setup process was, especially with the aid of templates from Vercel, which significantly helped me in implementing live transcription features. Additionally, Deepgram's documentation was very helpful, providing clarity and ease in setting up transcription for prerecorded audios. The efficiency in transcribing meetings has been a core enhancement for my application, notably in how it saves time in report generation and boosts overall productivity for users. The speech-to-text API effectively integrates with my existing frameworks like Next.js, providing seamless usability. I'm also pleased with the ongoing improvements in transcription quality, especially in speaker diarization, which is crucial for my application's success. The consistent enhancements in these areas demonstrate Deepgram's commitment to improving user experience, making it a reliable choice that I would consider repurchasing. **What do you dislike about Deepgram?** I would like to see improvements in Deepgram's speaker diarization. The current state could be enhanced to deliver a much better experience for my end users. When conversations are clearly diarized, indicating who said what and at what time, it significantly benefits the user experience. **What problems is Deepgram solving and how is that benefiting you?** I use Deepgram for meeting transcription which saves users time in creating reports, thus increasing their productivity. ### 5. Reliable and Efficient Speech Recognition Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Dewesh A. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Deepgram?** Deepgram provides highly accurate speech-to-text and text-to-speech solutions with impressive speed and scalability. The API is easy to integrate, and the transcription quality, even in noisy environments, is exceptional. Their real-time processing capabilities have significantly streamlined our workflows. A reliable choice for anyone looking to enhance voice-driven applications. **What do you dislike about Deepgram?** Only improvement weā€™d love to see is lower latency for real-time use cases. Overall, a reliable and scalable solution for voice capabilities. **What problems is Deepgram solving and how is that benefiting you?** Deepgram helps us convert speech to text and text to speech with high accuracy and low latency. It simplifies handling large volumes of audio data, saving time and reducing manual effort. This has improved our productivity, enhanced the user experience in our applications, and allowed us to deliver faster, more reliable voice-driven solutions. ### 6. Industry Leading Voice Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Deepgram?** Deepgram provides top-of-the-line tools when working with audio-based solutions. The documentation is generally good and easy to integrate. Nova 2+3 are a significant improvement over some of the competition we tried and are easy to integrate and use. The recent add of a multilingual model in nova-3 covering a broad range of languages has been extremely helpful in our translation solution. Additionally, low latency is a major part of what our translation solution needs and deepgram's STT is one of the lowest latency solutions we have tried in terms of first-response. The deepgram voice models are especially well suited for pronunciation and have a very natural tone when doing so - which is important for intake events and confirming user information over voice which is inherently unreliable for specific data items like name or phone number. The deepgram agent api is a huge improvement over manually glue-ing STT, TTS, and an LLM together and managed orchestration for it sped up our development of an agentic voice solution by manyfold. The partner program allows for communication with deepgram that smaller teams and orgs normally wouldn't have. They have helped us address issues as well as work through implementation details that were hard to implement or hard to miss. **What do you dislike about Deepgram?** Deepgram doesn't have the language support of some other providers, which can be limiting - but they have worked to expand the number of languages they support. The prices all include the "model improvement program" which can't be used for all of our industry applications - so the actual price is 2x when used in that way. When we built the agent API the docs were not up to date with the latest deployed version of the model so there was a lot of guess and check to figure out what was actually supported. **What problems is Deepgram solving and how is that benefiting you?** We offer several audio-based solutions using Deepgram products: - Real-time voice translation on phone calls - We use Deepgram's STT and optionally TTS to transcribe, translate, then play audio in the translated language to the other party on a call, enabling seamless communication between two users who don't speak the same language - Agentic Call-Center Claim Intake - Using Deepgram's voice agent API + nova-2/3 we let users call in and use AI to collect their information to process their claim The advantages of using Deepgram for both of these solutions are: - Low latency, allowing us to have near-natural timing of time-sensitive audio processes - Agent orchestration, rapidly speeding up development of complicated turn-based processes when conversing with an agent - Natural-sounding spelling, which is key when taking critical information via voice and confirming data with the user. Many other TTS providers struggle with repeating letters and numbers out naturally - Low cost, helping us bring advanced audio solutions to market without it being cost prohibitive ### 7. Good accuracy,best compatibility and rich developer documentation **Rating:** 3.5/5.0 stars **Reviewed by:** 21IT097 japendra O. | Software developer, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Deepgram?** Deepgram has good and fast speech to text engine and also quite good language support and the best part is it documentation that has broader explanation of each options and feature usage and also the can't forget about the ask ai feature i think deepgram was the first where I found ask ai for api reference docs this and its quite accurate and helpful **What do you dislike about Deepgram?** The think don't liked about the deepgram,is that I think for getting faster results they might have compromised on accuracy so I think deepgram if this would have improved then it will best speech to text engine for the realtime usacases **What problems is Deepgram solving and how is that benefiting you?** Mostly I using its speech text and text to speech product for my voice ai project ### 8. Superior Medical Speech-to-Text with Exceptional Features **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina S. | Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Deepgram?** We conducted extensive research and performance evaluations for our medical-domain speech-to-text application and determined that Deepgramā€™s specialized models offer superior performance and latency. We also value the platformā€™s additional features, such as speaker diarization and precise timestamping, which exhibit exceptional quality. **What do you dislike about Deepgram?** Nothing specific at this time. One suggestion, however, would be to expand the availability of the specialized models to additional languages beyond English. **What problems is Deepgram solving and how is that benefiting you?** We currently leverage Deepgram for our speech-to-text tasks, and it serves as an integral component in our downstream process for structured data extraction. ### 9. The best option to convert voice to text. **Rating:** 5.0/5.0 stars **Reviewed by:** FabiĆ”n J. | Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Deepgram?** The speed and accuracy of transcription is definitely what we like most about Deepgram. For Supervisor AI, these two elements are critical. We've tested several platforms, and Deepgram is definitely the best by far. Getting started with Deepgram takes just a matter of minutes. Once you've experimented with the integrated playground, implementing it using the API is incredibly simple. The excellent documentation will save you hours during implementation. And it doesn't matter if you only need to process a few multimedia files, Deepgram is a robust platform that will respond excellently even under intense loads. In our case, we use Deepgram very frequently, and we've always achieved speed and quality. **What do you dislike about Deepgram?** One area we consider to be an area for improvement is the ability to detect speakers on mono (single-channel) audio, but combined with the ability to auto-detect the language, there is currently a significant margin of error when asking Deepgram to auto-detect the language + separate the speakers. **What problems is Deepgram solving and how is that benefiting you?** At Supervisor AI, we need to convert speech to text, but this isn't a problem thanks to the excellent results we've had with Deepgram. ### 10. Deepgram the Text to speach Expert **Rating:** 5.0/5.0 stars **Reviewed by:** UTSAV S. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Deepgram?** it gives very accurate and fast speech to text results. Deepgram is so easy to use, it saves time in transcription. **What do you dislike about Deepgram?** sometims long audio files take more time to process. some features are paid which is too costly to afford for a college student like me. **What problems is Deepgram solving and how is that benefiting you?** deepgram helps convert speech into text quickly and with good accuracy. this makes works faster, reduce manual effort, and improves productivity. ### 11. Best Speech to Text Tool, Gives Accurate Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Deepgram?** Deepgram makes transcribing audio surprisingly easy. I like that I can upload files in different formats and get transcripts back quickly without a lot of manual cleanups. And it is easy to use user can easily understand where they can find things. The Accuracy is solid, even with background noise, and the API integration is straightforward. I use it regularly to process meeting recordings and interviews, which saves a lot of time compared to manual transcription. **What do you dislike about Deepgram?** Nothing from my side, till now it's working fine for me **What problems is Deepgram solving and how is that benefiting you?** It helps me quickly turn audio into text so i can review and share content without replaying recordings multiple times. and it is easy to use. ### 12. Deepgram is a Fast and Accurate Speech to Text Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Deepgram?** Deepgram is the best tool for Speech to text. It delivers quick and accurate transcriptions without a lot of setup. I like that it can handle different accents and still produce clear text result. It is easy to use and API is easy to work with which makes Integration into our workflows smooth. I also appreciate that it processes audio quickly, even for longer recording. i use this frequently. **What do you dislike about Deepgram?** As of now i haven't found any issues in Deepgram, It's working fine for me now. **What problems is Deepgram solving and how is that benefiting you?** It helps us turn audio and video recordings into text faster, saving time on manual transcription. ### 13. Transforming Audio into Text Seamlessly **Rating:** 4.0/5.0 stars **Reviewed by:** TIRTH B. | software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Deepgram?** Deepgram delivers highly accurate and fast speech-to-text, even with background noise. **What do you dislike about Deepgram?** the free usage is quite restricted, fine-tuning a custom model requires more setup and technical knowledge **What problems is Deepgram solving and how is that benefiting you?** Deepgram is solving the challenge of turning audio into accurate text in real time. instead of spending hours on manual transcript. ### 14. Accurate and Quick Real-Time Transcriptions with Deepgram **Rating:** 5.0/5.0 stars **Reviewed by:** Geoffrey G. **Reviewed Date:** August 21, 2025 **What do you like best about Deepgram?** I appreciate Deepgram's real-time transcription capabilities, which allow us to produce live transcriptions of health care conversations efficiently. Its speed and accuracy surpass alternative options like OpenAI, making our service delivery more effective. The setup process was straightforward, adding to the ease of implementation. **What do you dislike about Deepgram?** I find the lack of multilingual support, specifically for languages like Farsi, to be a limitation with Deepgram. **What problems is Deepgram solving and how is that benefiting you?** I find Deepgram provides real-time transcription of healthcare conversations, improving the speed and accuracy of our transcriptions, allowing us to offer enhanced services. ### 15. Great service. High quality and reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Deepgram?** I love how reliable and fast Deepgram's transcription service is. The quality of the transcriptions is consistently high, which is essential for our AI-based SaaS. It helps us save a lot of time and effort, especially when dealing with large amounts of audio data. The platform is easy to integrate into our system, and it's been a huge asset to our workflow. The accuracy of the transcriptions has been a major advantage for us. **What do you dislike about Deepgram?** While Deepgram is an excellent service overall, weā€™ve experienced some occasional API failures, although these are rare. Additionally, the pricing can be a bit challenging for startups with limited budgets, particularly when usage scales quickly. Itā€™s something to keep in mind if you're a growing company. **What problems is Deepgram solving and how is that benefiting you?** Deepgram is solving a critical problem for us by providing high-quality transcriptions for podcasts. Our entire product depends on accurate transcriptions, so without Deepgram, we wouldnā€™t have a product at all. Itā€™s been a game-changer in terms of both speed and accuracy, allowing us to focus on developing our service rather than worrying about the transcription process. ### 16. Deepgram is the Reliable, Fas and Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2025 **What do you like best about Deepgram?** Deepgram Platform is really fast and supports real time streaming which is amazing for liveapplications. Deepgram has great features of Custome model training which helps team in improving their accuracy for industry specific Vocabulary. It has user friendly API and also supports for multiple audio formats that makes inetgration powerfull and seamless. **What do you dislike about Deepgram?** Though Deepgram is good and most usefull platform but the other thing which can be improved is that it's intuitive UI. **What problems is Deepgram solving and how is that benefiting you?** Deepgram is helping us in many ways like automation of speech recognition, it convertsaudio into text accurately and efficiently. ### 17. Deep Gram is a Fast & Accurate AI Text to speech and AI Agents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Deepgram?** Deepgram is very easy to use and gives fast, accurate transcriptions. and the interface is also very smooth and easy to use user can easily navigate.it integrate smoothly with our existing workflow and API's and customer support is very helpful when i had technical questions. **What do you dislike about Deepgram?** As of now i haven't any issues with deepgram. so no dislikes for now **What problems is Deepgram solving and how is that benefiting you?** Deepgram helps us quickly turn meeting recordings, interviews, and support calls into searchable, usable text. Basically it saves hours compared to manual transcriiption. ### 18. Accurate and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Deepgram?** Accuracy and speed at which the API executes **What do you dislike about Deepgram?** Improving overlap, however, this is understandable if only a single channel is used for recording as it makes speaker diarization more difficult. **What problems is Deepgram solving and how is that benefiting you?** Deepgram quickly transcribe both audio and video for our API to consume to perform our analysis ### 19. Strong Models for TTS and STT **Rating:** 5.0/5.0 stars **Reviewed by:** Amanbir S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Deepgram?** Very strong models with low latency and good multilingual support. Strong customer support as well **What do you dislike about Deepgram?** Setup took some time and the model choice can take some to iterate over. **What problems is Deepgram solving and how is that benefiting you?** We use Deepgram to power transcription for our sales roleplay product. After comparing with other providers we found that they had the best performance on TTS accuracy across languages. ### 20. Deepgram is amazing for live voice transcription **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Deepgram?** I love how fast it is and how easy it is to implement. The new models are extremely helpful with live translation. **What do you dislike about Deepgram?** I wish there was more language support, I was hoping that languages like Farsi are added. **What problems is Deepgram solving and how is that benefiting you?** We let doctors transcribe notes with their patient and we summarize the notes. ### 21. Transcribing audio is now so much faster **Rating:** 4.5/5.0 stars **Reviewed by:** Jose C. | Content operations lead, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Deepgram?** With their speech recognition Deepgram is incredibly fast and incredibly accurate, making listening to meeting and call transcriptions much easier. I also like that it integrates very smoothly with Slack and Zoom giving easy access to transcriptions right inside the app. This ability to work with many different accents and dialects is critical to our diverse team. Furthermore, the simple setup and easy to use API lends itself to customization of the software into answering precisely our workflow needs. **What do you dislike about Deepgram?** The only flaw I saw with Deepgram as it misinterprets an audio with lots of background noise. It does well on quiet environments but the transcription quality falls when there is noise interference. And it sometimes misunderstands technical parlance, which I have to correct by default. Itā€™s not all bad though, it would simply be nice for customer support to be a little quicker because sometimes they take a while to respond to more complex questions. **What problems is Deepgram solving and how is that benefiting you?** Deepgram significantly improved our workflow through elimination and automation of meeting transcription and call transcription. We can now save a ton of time by spending it reviewing transcripts, rather than spending hours transcribing audio. It also allows us to keep on meeting documentation and follow ups and make sure that nothing is missed. Transcriptions are no longer prone to errors, the accuracy and speedy level helps us to communicate within our team and makes our productivity better. ### 22. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Deepgram?** Product works consistently and the team is very approachable. The product can handle high concurrency, and comes with the main transcription features we need, specifically grammar and speaker labelling. **What do you dislike about Deepgram?** Deepgram do not store results, so you will have to handle this on your side. Because of this limitation, results are sent to you via a webhook, which is fine for production, but you will have to setup a development environment to receive results at your webhook. Language detection struggles with different English accents and can misidentify. **What problems is Deepgram solving and how is that benefiting you?** Audio transcription with grammar and speaker labeling. ### 23. Deepgram provides accurate and fast transcription for real-time applications **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Deepgram?** Deepgram offers incredibly fast multi-channel TTS services, which are perfect for handling multiple audio streams efficiently. The support for around 30 languages makes it versatile for global applications. Additionally, the audio intelligence feature for intent detection is super useful, providing valuable insights that enhance the accuracy and depth of our transcriptions. Integration is seamless, and the performance is consistently reliable. **What do you dislike about Deepgram?** The service can be a bit pricey for startups with tight budgets, especially if usage scales quickly. **What problems is Deepgram solving and how is that benefiting you?** Deepgram is solving the challenge of providing accurate and fast real-time transcription, which is essential for our business. Our interview copilot and mock interview features rely heavily on immediate, real-time feedback to guide users during their interview process. Deepgramā€™s reliable multi-channel transcription allows us to maintain seamless interactions and deliver valuable insights instantly, improving user experience and overall product efficiency. ### 24. We plan to keep using Deepgram - its not perfect but has mostly worked well for us. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Deepgram?** We use Deepgram's Speech-to-Text in our products. By and large, the product works as advertised and it's straightforward to use and is generally perfomant. **What do you dislike about Deepgram?** Some things of concerns: 1.Deepgram had a lot of issues transcribing repeated zeros correctly e.g. when transcribing ā€œeight hundredā€ phone numbers i.e. when someone says "the phone number is eight hundred two three zero six nine seven fiveā€, smart formatting transcribes as ā€œ802306975ā€ i.e. ā€œ80ā€ instead of ā€œ800ā€; this was repeatedly a problem for us 2. Deepgram's streaming audio speech_final parameter does not reliably work for us **What problems is Deepgram solving and how is that benefiting you?** Deepgram provides the speech-to-text part of our AI voice agent product ### 25. Really fast and accurate transcriptions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Deepgram?** Since we started using Deepgram, it has been incredible. The best part is its low latency and really fast, accurate transcription. Before Deepgram, we struggled to transcribe videos quickly enough; it often took too long and sometimes failed. I looked at several providers, but Deepgram was the fastest and most accurate. Plus, we didnā€™t need to host a transcription model, making it much easier for our engineering team to build. Their team has been easy to work with, and we were able to get up and running pretty quickly. We use it frequently for our transcription needs and are planning to experiment with several of their models and their new Text-to-Speech feature. **What do you dislike about Deepgram?** One thing that wouldā€™ve been more helpful is having an endpoint to automatically generate high-quality chapters with timestamps for videos. I wouldā€™ve loved a simple endpoint with customization options for this. Ultimately, we built this in-house and are happy with how it came out, but I wouldā€™ve preferred to spend more time on other roadmap items. **What problems is Deepgram solving and how is that benefiting you?** Deepgram helps us transcribe a wealth of videos and audio quickly and accurately for our customers, so we can analyze and generate content from it. This allows us to focus on the generation part instead of building infrastructure for speech transcription and sentiment analysis. ### 26. Best in class service, complete and accessible documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Ben M. | Vice President, Innovation, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Deepgram?** Deepgram API is fast and feature-rich. I've been using it for prototyping interactive voice systems and have often been surprised by how the developers anticipated the needs of my use case. The documentation and code examples are also extremely good, making it easy to get started. I actually point to Deepgram API documents and SDK as exemplary; they're very logically organized, easy-to-understand, and simple to navigate. It's amazing how even very good services struggle to get this right. **What do you dislike about Deepgram?** I've only used the speech-to-text features of the platform, and haven't jumped into the text-to-speech side. I'd be interested in an environment where I could use both APIs in conjunction to save on latency. As of the time of this writing, the SDK for live transcription doesn't support multi-language flags even though the API supports it, but that might be addressed in the near future. **What problems is Deepgram solving and how is that benefiting you?** I'm creating new applications and experiences based on multi-agent dialogue with AI. Deepgram is far and away the best out of the box solution I've seen. I've considered many local and hosted flavors of Whisper and nothing comes close. In particular the speaker utterance end detection and interim results events are leagues ahead for building IVR applications. ### 27. The best tool to process audio especify speech to text **Rating:** 5.0/5.0 stars **Reviewed by:** Christian B. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Deepgram?** The best experience with deepgram was the function of diarization also the response time.. I was testing a lot of IA tools to do speech to text and deepgram was the best. I recommend it. **What do you dislike about Deepgram?** I Would like that deepgram also has an aI tool to do text to speech. **What problems is Deepgram solving and how is that benefiting you?** I have a software for work in CRM then I need to process speech to text and make a diarization of the speech and deepgram worked successfully to make this task. ### 28. Building an AI tutor with Deepgram **Rating:** 5.0/5.0 stars **Reviewed by:** šŸ’ŽGianni M. | Freelance Rails Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Deepgram?** We use Nova-2 to transcribe in realtime audio from children and the accuracy is great and the latency is even better. Also the endpoint and the end utterance parameters help to have a real time conversation with the ai tutor. **What do you dislike about Deepgram?** Nothing about Nova-2, but we tried Aura for the TTS and the voice was too flat. **What problems is Deepgram solving and how is that benefiting you?** Real time conversational spoken ai tutor for children ### 29. Amazing low latency STT for real time applications **Rating:** 5.0/5.0 stars **Reviewed by:** Utkarsh S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Deepgram?** We use Deepgram for Speech to text transcription using Socket for real time transcription with response under 100ms **What do you dislike about Deepgram?** We are using their early variant of TTS software but looking voice options in that **What problems is Deepgram solving and how is that benefiting you?** Speech to text in real time for AI calling use case ### 30. Already Recommending Deepgram To Peers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Deepgram?** Awesome accuracy, speed & price. Great developer experience, from docs to sdk. **What do you dislike about Deepgram?** Lack of local / self hosted models but I understand that's where you make your money so I don't expect that to change. **What problems is Deepgram solving and how is that benefiting you?** Transcribing audio for building various speech-related datasets, i.e. TTS, STT, command recognition. I love using a local whisper jax model for speed & cost but when deepgram can do diarization, formatting, utterances, etc, it makes it very viable... at the price, enticing, even. ## Deepgram Discussions - [What is the best way to use the keywords, search, numerals and other parameters inside the API call?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-keywords-search-numerals-and-other-parameters-inside-the-api-call) - 1 comment, 1 upvote - [What is Deepgram used for?](https://www.g2.com/discussions/what-is-deepgram-used-for) - 1 comment - [View Deepgram pricing details and edition comparison](https://www.g2.com/products/deepgram/reviews?filters%5Bsentiment_snippet%5D=1107706&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A03%3A00+-0500&secure%5Bsession_id%5D=e75ae69b-83e2-4ef6-8d6e-661dc2de053b&secure%5Btoken%5D=72b3b9d8d6e7e38b7688d0e159d8ea9ff5870ef6faa258dea60918b1f12f9281&format=llm_user) ## Deepgram Integrations - [AI Voice Agent/Chatbot](https://www.g2.com/products/ai-voice-agent-chatbot/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [InCruiter](https://www.g2.com/products/incruiter/reviews) - [Internal](https://www.g2.com/products/internal/reviews) - [LinkLive](https://www.g2.com/products/linklive/reviews) - [LiveKit](https://www.g2.com/products/livekit/reviews) - [Murf.ai](https://www.g2.com/products/murf-ai/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Recall.ai](https://www.g2.com/products/recall-ai/reviews) - [Replit](https://www.g2.com/products/replit/reviews) - [Supabase](https://www.g2.com/products/supabase-supabase/reviews) - [TranscribeToText.AI](https://www.g2.com/products/transcribetotext-ai/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Twilio Conversations API](https://www.g2.com/products/twilio-conversations-api/reviews) - [Vapi AI](https://www.g2.com/products/vapi-ai/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) ## Deepgram Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - No-Code - Search/Filter - Data Import/Export - Data Visualization - Activity Dashboard - Workflow Management - Quality Control - Third-Party Integrations - Model Training - Multi-Language - Data Profiling - Visualization - Data Capture and Transfer - Predictive Analytics - Performance Metrics - Image Recognition - Version Control - Neural Network Modeling - Generative AI - Synchronous Learning - Natural Language Processing - Monitoring - Data Transformation - Customizable Reports - Voice Recognition - Performance Management - Compliance Management - Troubleshooting - Content Management - Asynchronous Learning - Real-Time Reporting - API - Artificial Neural Networks - AI Copilot - ML Algorithm Library - Real-Time Data - Collaboration Tools - Self-paced Learning - Data Extraction - Configuration Management - Data Security - Visual Analytics - Activity Tracking - Continuous Delivery - Document Classification - Image Analysis - Progress Tracking - Reporting & Statistics - Real-Time Monitoring **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Algorithm** - Part of Speech Tagging - Summarization - Named Entity Recognition - Sentiment Analysis - Emotion Detection - Language Detection **Integration** - Application Integration - Real-Time Streaming - Integration - Integration **Audio** - Accents - Range of Tones - Languages **Deployment & Integration - Voice Recognition** - Installation & setup Ease - Developer API & SDK - Software Integration - Multi-Device Support - Multiple Format Support - Video Support - Third-Party Integrations **Voice Recognition - AI Voice Assistants** - Voice Recognition **SDK Architecture & Libraries - AI SDK** - Modular SDK Components - Cross-Platform SDK Support - Client Libraries **System** - Data Ingestion & Wrangling - Programming Language Support - Drag and Drop - Pre-Built Algorithms - Customizable Models **Speech Output** - Speed - Pronunciation - Accent - Emotion - Speaking Styles - Speech Output - Speech Output - Speech Output - Speech Output - Speech Output **Performance Optimization - Voice Recognition** - Accuracy in Noisy Settings - High-Volume Scalability - Environmental Noise Adaptation - Multilingual Voice Recognition - Low-Latency Processing **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Model Integration - AI SDK** - Multi-Model Integration - Streaming & Real-Time Responses - Model API Wrappers **Audio Format** - Natural Sounding Voices - Audio Format Flexibility - Audio Optimization - Audio Format - Custom Voices - Multi-Voice **Security & Compliance - Voice Recognition** - Liveness Detection - Regulatory Compliance - Secure Communication Channels **Security and privacy - AI Voice Assistants** - Encrypted communication **Application Development - AI SDK** - SDK Extensibility - AI Workflow Abstractions - Agent & Tool Invocation Frameworks **Generative AI** - AI Text-to-Speech - Gen AI - Generative AI **Advanced AI & Biometric Features - Voice Recognition** - Voice-Based Authentication - Machine Learning & Adaptive Speech Recognition - Speaker Differentiation - Sentiment & Tone Analysis - Concatenated Speech - Speech-to-Text Analysis **Compatibility - AI Voice Assistants** - Cross platform compatibility **Deployment & Operations - AI SDK** - Logging & Observability - Authentication & Access Management - Error Handling & Retry Logic **Additional Functionality** - For Online Learning - Grammar Check - Audio Editor - For Sales Teams/Organizations - Analytics - WCAG Compliance - Content Library - Publishing/Sharing - Chatbot - Content Creation - Data Management - AI Copilot - Speech Recognition - Collaboration Tools - Text Analysis - Phonetic Variation Detection - Voice Generator - SSML Support - Transcripts/Chat History - For Marketers - Speech-to-Text Analysis - Project Management - Multi-Language - Machine Translation - Natural Language Processing - API **Platform** - Collaboration - Speed of Generation **Agentic AI - Voice Recognition** - Natural Language Interaction - Multi-Language **Additional Functionality** - Search/Filter - AI Copilot - Call Transfer - Document Review - API - Performance Management - Status Tracking - Audio Capture - Automatic Transcription - Call Reporting - Full Text Search - Text Editing - Document Management - Data Import/Export - Reporting/Analytics - Activity Dashboard - Call Routing - IVR - SSL Security - Call Scripting - Real-Time Data - Video Management - Secure Data Storage - Generative AI - Call Recording - Customizable Macros - Contact Management - CRM - Automatic Formatting - Automatic Call Distribution - Monitoring - Drag & Drop - Call Monitoring - Call Center Management - Voice Mail - Compliance Management **Generative AI** - AI Text-to-Speech ## Top Deepgram Alternatives - [Google Cloud Speech-to-Text](https://www.g2.com/products/google-cloud-speech-to-text/reviews) - 4.5/5.0 (304 reviews) - [Krisp](https://www.g2.com/products/krisp/reviews) - 4.7/5.0 (1,571 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (499 reviews)