Renato M.
RM
Renato M.
SALES MANAGER
Small-Business (50 or fewer emp.)
"Deel Payroll makes payroll management simpler and more efficient"
4.5/5
What do you like best about Deel Payroll?

What I like most about Deel Payroll is how easy it is to manage payroll for a distributed team from a single platform. The interface is intuitive, so even new users can quickly understand the workflows. The integrations reduce the need for manual data entry, and the automation helps minimize payroll errors and save time every month. During onboarding, the support team was responsive and knowledgeable, making the implementation process smooth. I also appreciate how Deel continues to add AI-powered features that help answer questions faster and improve day-to-day efficiency. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

While my overall experience has been very positive, I think there is still room to improve the platform. I would like to see more local payroll and HR integrations in certain markets, as well as additional customization options for reports and approval workflows. Some administrative tasks still require manual steps that could be automated. I also believe AI could play a bigger role by providing proactive recommendations, identifying potential payroll issues before processing, and generating more advanced insights.ue. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Renato,

Thank you for your review! We strive for excellence and want to make your experience exceptional. Your opinion matters, and we’d love the opportunity to address any concerns.

Please schedule a 15-minute call with one of our experts here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re here to listen and ensure your experience is nothing short of perfect!

William Russel S.
WS
William Russel S.
Business Development
Small-Business (50 or fewer emp.)
"Deel Makes International Payments and USD-to-PHP Conversions Effortless"
5/5
What do you like best about Deel Payroll?

I've had a great experience using Deel to receive payments from international clients and convert my earnings from USD to PHP. The app is simple to use, and I like that I can easily track incoming payments, check my balance, and withdraw my money without any complicated steps.

One of my favorite features is how easy it is to convert my earnings and transfer them to my local bank account. The process is straightforward, and I always know the status of my transactions, which gives me peace of mind. Having everything in one app saves me time and makes managing my payments much more convenient.

Overall, Deel has made getting paid by overseas employers much easier. It's reliable, easy to navigate, and has helped simplify the entire payment process.

My experience with Deel has been very positive. It provides a convenient way to receive international payments, convert currencies, and withdraw funds without hassle. I appreciate how organized the platform is and how easy it is to keep track of my payment history and transaction status.

UI/UX – 5/5

The interface is clean, modern, and user-friendly. Everything is easy to find, whether I'm checking my balance, reviewing payment details, or making a withdrawal. The overall experience feels smooth, even for someone using the platform for the first time.

Integrations – 4/5

Deel works well for receiving payments from international employers and offers multiple withdrawal options, making it flexible for different users. The payment process feels seamless and doesn't require switching between several different services.

Performance – 5/5

The app has been reliable every time I've used it. Payments are reflected clearly, transactions are easy to monitor, and I haven't experienced any major issues. Everything runs smoothly, which makes managing my earnings stress-free.

Pricing / ROI – 4/5

While I don't compare payment platforms often, Deel has been a convenient solution for receiving international payments. The ease of converting USD to PHP and transferring funds to my local bank makes it worthwhile for me.

Support & Onboarding – 5/5

Getting started with Deel was straightforward. The verification process was simple, and the app guided me through each step. The platform is intuitive enough that I didn't need much help to start receiving and withdrawing payments.

AI / Intelligence – 4/5

AI isn't the main reason I use Deel, but the platform's automation makes payment tracking and withdrawals efficient. Notifications and transaction updates help me stay informed without having to check manually.

Overall, Deel has made it much easier for me to receive international payments and manage my earnings. The ability to convert USD to PHP and transfer funds through a simple, reliable platform is the feature I value the most. It's an app I can rely on whenever I need to access my payments quickly and conveniently. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Overall, I haven't had any major issues with Deel, but there are a few things that could be improved. Sometimes the USD to PHP conversion rate isn't as favorable or doesn't seem to match the current market rate exactly, so I occasionally compare it with other options before converting my earnings. I also think it would be be helpful to have more detailed updates or estimated processing times for withdrawals, especially during weekends or holidays. Aside from that, the platform has been reliable and easy to use. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi William,

Thank you for your review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Regards,

Deel.

Leigh Anastasia M.
LM
Leigh Anastasia M.
Billing specialist
Mid-Market (51-1000 emp.)
"Quick, User-Friendly with Valuable Benefits"
5/5
What do you like best about Deel Payroll?

I like how quick and simple Deel Payroll is to use. I also appreciate all the added incentives and benefits from loyalty partners, like discounts on Uber or accommodation when traveling and even medical insurance. The initial setup of Deel Payroll was a breeze, really the most easy and simple, and I would definitely recommend it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Sometimes the time it takes to pay out to my South African bank account from Deel Payroll is a little bit delayed. I would like it to be more instantaneous because we're already paying a fee to Deel Payroll to convert our salary into our currency. It would be better if they could do an instant payment to our bank instead of using the normal EFT. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Leigh Anastasia,

Thank you for your review! We’re thrilled you enjoy using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Best regards,

Deel Team

Josias H.
JH
Josias H.
Interpreter
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Withdrawals with Low Fees"
5/5
What do you like best about Deel Payroll?

I like that you can make a withdrawals very easily, you just click on the button and it shows the previous bank account used and withdrawal method, and also the fee is low. Also, when I had issues with that the customer service was great and helped me with that. It has good integration with my company's platforms, and good Android application. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The only think I would say I dislike about Deel is that sometimes it performs a bit slow on my laptop so I prefer use the Android app, but besides that I don't have any complain. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Josias,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future. ^_^

Neslie S.
NS
Neslie S.
Business Development Representative
Marketing and Advertising
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Unified Global Payroll Dashboard with Automated Compliance Across 150+ Countries"
5/5
What do you like best about Deel Payroll?

The best part about Deel Payroll is its unified global dashboard, which lets you manage contractors, local employees, and Employer of Record (EOR) workers across 150+ countries all in one place. I also like that it automates tax compliance and makes it easy for workers to withdraw funds in their preferred currency. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Deel Payroll’s main drawbacks are its high Employer of Record (EOR) costs, limited flexibility when it comes to customizing reports, and a mobile app that feels less capable than the desktop experience. Users also mention steep entity setup fees, a clunky interface when managing more complex payroll structures, and occasional delays or mistakes with international tax filings in certain countries. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Neslie,

Thank you for your review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Danillo G.
DG
Danillo G.
Front Desk Representative
Mid-Market (51-1000 emp.)
"Perfect for International Payments with Ease"
5/5
What do you like best about Deel Payroll?

I like using Deel Payroll for its effectiveness and communication in processes and payments. It is perfect for receiving my salary in another currency, and the payment records and notifications help me a lot. I am always aware of how much and when I will receive my salary because I receive alerts via email, mobile, and other notifications, even for transfers when moving my money between accounts.

In my case, it is already integrated with the WebWork Time Tracker, so my hours are compensated within Deel quickly and easily understood.

The entire system of the application is intuitive, easy to understand, and has various functions, even for contract management and creation. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Sometimes, he takes longer than he should to send the money from one account to another, which ends up being inconvenient when I need the transfer to be faster. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Micaela S.
MS
Micaela S.
Architectural Designer
Small-Business (50 or fewer emp.)
"Easy to Use, Clear Interface, and Handy Automatic Withdrawals"
5/5
What do you like best about Deel Payroll?

Very easy to use, user friendly, information is well presented and everything is understandable. It allows integrations with other platforms and what i like most is the automatic withdrawal. Notifications are always on top, In terms of performance, it works well, fast. I still have to get into AI Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Probably the authentication to login through a computer. I would like to be able to invest my money while it's in the tool and have multiple options to do it. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Micaela,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future. ^_^

Leonardo S.
LS
Leonardo S.
Developer
Mid-Market (51-1000 emp.)
"Fast, User-Friendly Apps with Clear Fees and Powerful Review Features"
4.5/5
What do you like best about Deel Payroll?

The web and mobile apps are easy to use. They are fast too. I especially like features such as transaction history, invoice review, and legal document review, as well as the home screen that pulls all the key information together at a glance. It also integrates with many payment methods, and the fees for each option are clearly displayed, which makes it easy to choose. Deal Advance is a great addition too. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

It’s not always clear which payment method is the best option at a given moment, so an AI based suggestion feature would be helpful. Also, filtering by date in the transaction history is a bit hard to understand at first and could be more intuitive. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Leonardo,

Thank you for taking the time to share your feedback! We appreciate your review and want to get even better. What can we do to reach an ideal score?

Please schedule a quick call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’d love to turn your great experience into a perfect one by addressing any concerns you might have.

Viktorija F.
VF
Viktorija F.
Software QA Manager
Small-Business (50 or fewer emp.)
"Shady business, to avoid at all costs!!!"
0/5
What do you like best about Deel Payroll?

Nothing, terrible experience. Payouts are constantly held hostage Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

This is a platform to avoid at all costs.

When it comes to withdrawals to local bank accounts, Deel relies on third-party providers that constantly block transfers due to vague "additional checks." On top of that, Deel repeatedly asks for documents such as IDs, invoices, and work contracts—even though Deel itself generates and stores those invoices, and my work contract is already available on their platform. As for my ID, I'm not changing my identity every two weeks. If you've already verified my identity, why am I being asked to provide the same documents over and over again every time I want to access my salary? Can't you just forward those documents to payment provider and stop harassing people on every salary payment??

Everything is hidden behind generic references to "compliance," yet nobody can provide a reasonable explanation for why the same documents must be resubmitted repeatedly. I fully understand the need for compliance and verification. What I do not understand is why verified documents already in your possession are not sufficient, and why every withdrawal turns into another round of document requests and payment delays.

The withdrawal process is also highly misleading. Deel advertises local bank transfers as taking 2 days with $0 fees. In reality, funds can be held for far longer while these endless verification requests are processed. Meanwhile, fees are still being charged through their payment providers.

My bank is not the issue. Once the provider finally releases the funds, they arrive in my account the same day. The problem is that the provider repeatedly blocks and delays the release of funds due to the issues described above.

Customer complaints are routinely met with generic, copy-pasted responses that fail to address the actual problem.

What makes this even worse is that these delays directly impact people's personal finances. When your salary is being held up, you're effectively pushed toward using Deel Advance with hefty fees and alternative payout methods that come with additional fees. It feels like the platform creates a problem and then profits from offering the solution.

After dealing with this repeatedly, it is difficult not to question what is actually happening behind the scenes while funds are being held for extended periods with little transparency. Shady business.

Absolutely unacceptable. A platform to avoid at all costs. Review collected by and hosted on G2.com.

Response from Deel Growth of Deel Payroll

Hi there,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're committed to providing excellent services and appreciate your feedback.

Best,

Deel Team

MG
matheus g.
VP of Marketing
Mid-Market (51-1000 emp.)
"Reliable and User-Friendly, Despite Complex Setup"
4.5/5
What do you like best about Deel Payroll?

I like Deel Payroll for its ease of use and the trust I have in the app. I find it really helpful that I can see my payments, contracts, and all the information shared by my contractor. It’s great that I can send money directly to my bank account in the correct currency whenever I need. Having my bank account information in the app makes things easy, and I appreciate being able to review and sign contracts directly on the platform. Even though the initial setup wasn't so easy with lots of forms and documentation, once it was done, I could enjoy the app's convenience with money automatically appearing in my account every month. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

It wasn't so easy to set up the UI first. You have to fill out a lot of forms, send a lot of documentation. Once you're done, you don't have to do that anymore. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Thanks so much for the kind words, Matheus! We're glad to hear how we are making managing payments and contracts easy. We hear you on the setup paperwork — we're always working to streamline onboarding. Feel free to reach out with any suggestions!