Dessire E.
DE
Dessire E.
Independent Contractor
Small-Business (50 or fewer emp.)
"Outstanding customer support and reliable payments!"
5/5
What do you like best about Deel Payroll?

What I like most about Deel IT is their customer support and how reliable the platform is. When I first started using it I had a few questions and even made a small mistake on my account. The live chat support replied very quickly and helped me fix everything in just a few minutes. Since then, I've felt confident using the platform. Payments and transfers are always processed on time which is very important for me. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Honestly there isn't much I dislike. One small limitation is that the Deel Card does not allow cash withdrawals from ATMs. This isn't a major issue for me since I mostly use digital payments, but having the option to withdraw cash directly from the card would make it even more convenient. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hey,

Thank you for taking the time to leave a positive review!

We're delighted to hear that you enjoyed using Deel.

Your feedback means a lot to us!

Best,

Deel Team!

Juan Antonio  C.
JC
Juan Antonio C.
Intérprete bilingüe
Small-Business (50 or fewer emp.)
"Easy, Friendly Payments Platform with Instant AI Support"
5/5
What do you like best about Deel Payroll?

This is the first time that I get paid over a third party platform for my interpreting services, instead of a direct deposit through my bank account. Ive found Deel a very easy and friendly platform that gives you automatic customer support through his AI immediate response. I started using it daily to check all the features available and became pretty much very knowledgeable about it. At first I have send the money through a direct deposit, but for what I saw, it is very easy to acces with different pay methods to whitdrawal my payments. It is such a good way to manage the payments! Even international. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Basically, at first I was scared because it is the first time I have to use a third party platform to get paid. I thought my money was gone because it did not appear immediately on my bank account. But I had to take into consideration that it was sent internationally; at the very next day, my money was already in my account and ready to spend!. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Juan,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

Kind regards,

Deel Reviews and Complaints Manager

Regina Souza S.
RS
Regina Souza S.
Editor de conteúdo
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Navigate, Fast Uploads, and Quick Payments"
4.5/5
What do you like best about Deel Payroll?

It's very easy to navigate, easy to upload information and very fast to receive the payment Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Nothing made me feel like I dislike; all the information was clear and it was very easy to insert my data Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Regina,

Thank you for taking the time to share your feedback! We appreciate your review and want to get even better. What can we do to reach an ideal score?

Please schedule a quick call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’d love to turn your great experience into a perfect one by addressing any concerns you might have. ^_^

Marcio M.
MM
Marcio M.
New Lines Developer
Mid-Market (51-1000 emp.)
"Effortless International Transfers, Highly Recommend"
5/5
What do you like best about Deel Payroll?

I like how easy it is to do transfers with Deel Payroll, and it's great to see my money reflected in my bank account very fast. There is also a way to request an advance from my paycheck if I have an emergency, which has helped me solve some situations. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Nothing I can think of right now. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Marcio,

Thank you for taking the time to leave a review! We’re delighted you enjoy using Deel. Your feedback means a lot to us.

Best regards,

Deel Team

Santiago A.
SA
Santiago A.
Case Assistant
Small-Business (50 or fewer emp.)
"Reliable Remote Work Tool with Fast Withdrawals and Deel Advance"
4.5/5
What do you like best about Deel Payroll?

When working remotely, this has honestly been one of the best and most reliable tools I’ve used. It’s super easy to create an account and get started, and I really like having everything in one place instead of juggling different apps for every little thing. It also works well for payroll and time-tracking, depending on how the company sets things up.

Something I’ve noticed and really appreciate is that they’re adding more connections with local banks. That’s made withdrawals a lot faster, for example, here in Colombia I can now get my money within a few hours, which is huge. And Deel Advance has also been really helpful; it feels well thought out and actually useful. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I can't think of any downside when using Deel, it really made everything easy for me and my employer Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Santiago,

We truly appreciate your review on G2, as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,

Deel

Tomas M.
TM
Tomas M.
Intérprete
Small-Business (50 or fewer emp.)
"Flexible Multi-Currency Payments and a Smooth, Well-Organized Experience"
5/5
What do you like best about Deel Payroll?

Ever since I started working remotely, I’ve been paid through Deel. I really appreciate their flexibility with different currencies and payment methods. The platform is easy to navigate, and they even offer Deel Advance for some contracts, which is great when you need an extra boost. Everything feels well organized, and transactions (depending on the entity) are processed quite quickly. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Overall, I don’t really have any complaints—the experience has been very smooth. All the information regarding contracts and finance is clear and transparent. My only issue has been with Deel Advance repayments, which sometimes happened before the due date. Other than that, I really like it. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Tomas,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

mark m.
MM
mark m.
Ads specialist
Mid-Market (51-1000 emp.)
"Deel Platform Review"
5/5
What do you like best about Deel Payroll?

What I like best about Deel is how simple it makes global work. It handles payments, contracts, and compliance in one place, so I don’t have to worry about invoicing issues or international payment delays. I just focus on my work, and Deel takes care of the rest Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Overall, Deel is very convenient, but the main drawback for me is the service fees, especially when using features like Deel Advance. The convenience is great, but the fees can feel a bit high at times. Aside from that, everything runs smoothly. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Mark,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

I'm sorry to hear about the pricing of the Deel Advance. Deel Advance is not a loan, and there are no interest rates - only a one-time fixed fee for each Advance.

The fee is 3% of the amount requested, with a minimum of USD 10. You will be able to see the total fee before you submit your request.

Here is a convenient guide for the Deel Advance feature: https://help.letsdeel.com/hc/en-gb/articles/9114910826385-Frequently-Asked-Questions-About-Deel-Advance

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,

Deel

Leandré A.
LA
Leandré A.
Small-Business (50 or fewer emp.)
"User-Friendly, Excellent HR Tool with Minor Loading Issues"
5/5
What do you like best about Deel Payroll?

I find Deel IT user-friendly, with a cohesive interface on both the website and the app. It makes it easy for me to find what I'm looking for, whether it's invoices, personal information, payslips, or payment history. The clean layout means I don't have to research a lot to navigate through it. As a new user, I set up my account within minutes even without prior knowledge of how Deel IT operates. Additionally, I rate it a 10 because it's by far the best HR tool out there. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The Deel IT app loads quite a long time before it signs you onto the platform. Going onto an app takes around a minute to almost two before I get onto the app. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Leandré,

Thank you for the kind words and the perfect rating — we're so glad the interface is making things easy, especially as a new user!

We're sorry to hear the app is taking longer than expected to load. If the issue continues, please don't hesitate to reach out to our support team — they're available 24/7: https://help.letsdeel.com/hc/en-gb/articles/4420302814353-How-To-Contact-Deel-For-Customer-Support

Best,

Deel

Genesis V.
GV
Genesis V.
Customer Service Agent
Small-Business (50 or fewer emp.)
"Reliable Payments and Stellar Support, with Minor Instant Withdrawal Fees"
5/5
What do you like best about Deel Payroll?

One of the standout aspects of Deel is the helpful support team, who are always ready to assist whenever you have questions or encounter any issues with the platform. In addition, the platform is highly reliable and efficient when it comes to managing payments and ensuring timely receipt of your pay. It also provides useful options to help you better manage the funds you keep on the platform. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The only aspect I don't completely appreciate is the fee that's applied when you want to instantly withdraw your money. Still, paying a fee is rarely anyone's preference, so I wouldn't really call it a drawback—it's simply something to expect when you opt for a faster option. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Genesis,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. ^_^

Raul A.
RA
Raul A.
Project Manager
Mid-Market (51-1000 emp.)
"Easy, Fast, and Versatile with Deel Payroll"
5/5
What do you like best about Deel Payroll?

I liked the ease with which I could receive my payments, even though I am not in the United States, which is where I received the payment from. The speed and the multiple options for cashing out were excellent. I had the option to pay fewer fees when transferring to my local bank, which was very beneficial. Additionally, I could use cryptocurrencies, Wise, PayPal, and there was an option to cash out directly in crypto, offering many options and flexibility. This was good. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I think the only thing, I mean, I also used the Deel card, which I really liked having that option, but I think, if I remember correctly, that I didn't have the option to receive the physical card or they charged an amount that I thought wasn't that good. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Raul,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Please don't hesitate to schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints anytime you feel stuck. ^_^