Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Feels Good Not To Chase Clients For Payments"
5/5
What do you like best about Deel Payroll?

I like the fact that I don't have to send any invoices. The payment just comes in, and all I have to do on my end is receive it. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I would like Deel to hold payments in escrow. As a freelancer, not getting paid on time is frustrating. So knowing that there's money in escrow and you'll always get paid on time is a huge relief. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi there,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Regards,

Deel.

roslary s.
RS
roslary s.
Medical Interpreter
Mid-Market (51-1000 emp.)
"Fast, Easy Payments for Contractors with Responsive Support"
5/5
What do you like best about Deel Payroll?

It’s the fastest way I know to get paid as a contractor. It’s easy to use, and the support team responds in a timely manner whenever I need help. I also use my deel card all the time for online shopping without being charge extra for the change of currency and i also like that i can have a small loan immediately approved in case of an emergency. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The 25$USD fee that is deducted every month to keep the account, but also the fee that is deducted every time a transaction is made. For example when i transfer the funds from deel to my bank account. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Roslary,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

Vicky K.
VK
Vicky K.
Prompt Engineer
Computer Software
Enterprise (> 1000 emp.)
"Trusted Platform for Global Contracts, Payments, and Operations"
5/5
What do you like best about Deel Payroll?

I use Deel in my day-to-day contractor workflow to manage my remote engagement with an international client. In practice, I rely on the platform to review and sign my contract, track task-based earnings, monitor my weekly payment cycle, and manage invoices and compliance documentation. For example, after completing assigned tasks, I can clearly see earnings reflected in the dashboard, verify the payment cycle, and download invoices and transaction records for documentation and tracking.

The platform gives full transparency into contract terms, payment schedules, and payment status. I regularly use the dashboard to check payment progress, review contract updates, and ensure compliance requirements are completed. The automated handling of documentation and compliance reduces manual work and prevents administrative errors.

Another strong aspect is the centralized workflow. Instead of managing contracts, invoices, and payment tracking across multiple systems, everything is integrated into one secure dashboard. This makes remote contractor work structured, predictable, and easier to manage on an ongoing basis.

Overall, Deel provides a reliable system for managing global contractor operations, ensuring clear payment visibility, proper documentation, and smooth remote collaboration. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

One challenge I have experienced is that compliance verification and document review can sometimes take longer than expected, especially when additional documentation is requested. This occasionally slows down updates related to contracts or account verification.

Another area for improvement is support response time. While support is generally helpful, resolution time can vary depending on the issue, particularly for account or payment-related queries. Faster turnaround would improve the user experience.

Additionally, since the platform includes many features such as contracts, compliance, payments, and documentation, new users may need some time to fully understand the workflow and navigation. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hello Vicky,

Thank you for your feedback. We value your input.

Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.

If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://deel.cal.com/customer-support/support-reviews-and-complaints anytime. We're here to help.

Mariana H.
MH
Mariana H.
Statistiscian - Scout
Enterprise (> 1000 emp.)
"A great tool for international work and payments in foreign currency."
4.5/5
What do you like best about Deel Payroll?

I use Deel to receive the monthly payments from the company I provide services for, the company is in England and I work in Brazil, using Deel simplifies many processes. The platform does all the calculations for fees and conversion, and the amounts arrive correctly, which is essential when working with clients outside Brazil.

Registering was very easy and quick, when the payment comes in, one of the things I like the most is that I can transfer directly to my bank account in Brazil. And this happens automatically, I just needed to configure it once and integrate it with my Brazilian bank account. This saves time and avoids the hassle of making multiple manual conversions or using multiple banking services every month.

I can also use a virtual card provided by Deel, which helps me pay for services or tools abroad without having to keep converting currencies or opening international accounts in other banks.

I use Deel regularly every time I receive payment for my freelance work, which in my case is a monthly payment. The platform is easy to use and intuitive.

When I had questions about fees and deadlines, the support responded quickly and with clear information. This makes a difference when you depend on it to receive your money. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Some transfer or conversion methods may have fees that, compared to some alternative options, end up being a bit higher and also, finding out exactly what fees are applied and when is not entirely clear, especially at the time of conversion or withdrawal. It would be important to have more transparency and detail before confirming transactions. Still, for me, it's worth it for the convenience.

At times, withdrawal options or limits may seem restrictive, especially for large amounts.

At first, it may seem confusing to set everything up (account, withdrawal methods, verification). But once everything is ready, it becomes quite simple.

The platform has a large number of features, but it's not always easy to discover or understand all of them. There is a lack of better organization or guidance for the user to better know everything that Deel offers. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hello Mariana,

Thank you for your feedback on G2. We value your input.

Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.

If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us anytime at https://deel.cal.com/customer-support/support-reviews-and-complaints. We're here to help.

Best,

Deel.

Juliana B.
JB
Juliana B.
Interpreter
Enterprise (> 1000 emp.)
"Easy to use and reliable platform for international payments"
5/5
What do you like best about Deel Payroll?

For me, the best thing about Deel is how easy it is to use. The platform is very user-friendly, and I was able to learn how to use it on my own without any difficulties. Adding my country’s digital wallet and my bank account was a simple and smooth process. I also appreciate that the platform is reliable — the website is always working properly and I haven’t experienced downtime or performance issues. Overall, it offers many useful features that are easy to understand and navigate. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

So far, I haven’t found any major downsides to using Deel. The only thing I don’t particularly like — which applies to most fintech platforms — is the exchange fee, although I understand this is standard across similar services. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Juliana,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Verified User in Government Relations
UG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"Effortless Global Payroll and Compliance Made Simple"
5/5
What do you like best about Deel Payroll?

Basically, people love Deel because it makes hiring and paying workers around the world a breeze.

Instead of a company having to open a whole new office in every country just to follow local laws, Deel handles all the legal paperwork and payments for them. This means businesses can grow their global teams quickly, and remote workers get paid on time without any legal headaches. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

In short, people love Deel because it takes the headache out of hiring people in other countries.

Normally, if a company wants to hire someone abroad, they have to deal with a mountain of legal paperwork and open a local office there. Deel handles all of that for them. It manages the local laws and payroll in over 150 countries, so companies can hire and pay international workers legally and easily. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi,

Thank you so much for taking the time to share your feedback and for the 5-star rating!

We’re delighted to hear that Deel has helped simplify global payroll and compliance for you, and that our platform has made international hiring more accessible and scalable for your team.

It’s great to know that Deel is supporting your ability to confidently hire and manage talent across borders while reducing administrative and legal complexity. Your feedback truly motivates us to continue improving and delivering a seamless experience.

If you ever need assistance or have suggestions to share, we’re always here to help.

Best regards,

Deel Team

Sonal R.
SR
Sonal R.
Business Intelligence Analyst
Mid-Market (51-1000 emp.)
"Smooth Global Hiring & Payments in One User-Friendly Platform"
5/5
What do you like best about Deel Payroll?

Deel IT makes managing global hiring, onboarding, and payments very smooth and efficient. The platform is user-friendly and helps streamline compliance, contracts, and payroll processes in one place. I especially like the transparency in payment tracking and the ease of managing international teams without complex manual work. It saves time and improves overall operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

One downside of Deel IT is that the initial setup and learning curve can feel a bit overwhelming for new users. Some features may require time to fully understand, and occasional delays in support responses can happen during busy periods. Additionally, advanced customization options could be improved to better fit specific organizational workflows. However, once familiar with the platform, it becomes easier to manage daily operations efficiently. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Sonal,

Thank you so much for this wonderful review! 🙌 We're really glad to hear that Deel is helping your team manage global hiring, onboarding, and payments more efficiently — that's exactly what we aim for.

We appreciate you flagging the initial learning curve, support response times during busy periods, and the need for more advanced customization options. Your feedback is genuinely valuable and helps us keep improving.

If you'd ever like to discuss any of these points further or need assistance with anything, our support team is available 24/7 — feel free to reach out anytime: help.letsdeel.com/hc/en-gb/articles/4420302814353-How-To-Contact-Deel-For-Customer-Support

Thanks again for taking the time to share your experience! 😊

Best,

Deel

Verified User in Graphic Design
UG
Verified User in Graphic Design
Mid-Market (51-1000 emp.)
"Great for Global Compliance and Payroll—But Fees, Support Delays, and Nested UI Add Friction"
3/5
What do you like best about Deel Payroll?

Honestly, the biggest win for us has been how Deel manages to make global compliance feel like a non-issue. Before we switched, I was constantly worried about missing a local tax regulation or misclassifying a contractor in a country I couldn't find on a map.

Why it works for us:

UI/UX: The interface is genuinely clean. Unlike older enterprise software that looks like a spreadsheet from 1998, Deel’s dashboard is intuitive. I didn't need a week of training to figure out where the "run payroll" button was.

Integrations: It synced up with our existing tech stack (Slack and QuickBooks) almost immediately. It’s a huge relief when your software actually talks to your other tools without needing a custom API developer.

Performance & Reliability: It’s snappy. We haven’t dealt with any "system is down for maintenance" nightmares on payday, which is the bare minimum you want but surprisingly hard to find.

Pricing / ROI: It’s not the cheapest option on the market, but the ROI is clear when you calculate the hours saved on manual data entry and the legal fees we aren't paying because our compliance is automated.

Support & Onboarding: The onboarding team was actually "human." They walked us through the local requirements for our new hires in Europe and didn't just send us a link to a PDF help doc.

AI / Intelligence: I’ve noticed some of the newer AI-driven insights for salary benchmarking have been surprisingly accurate. It helps us stay competitive with our offers without having to buy separate market data reports.

The Bottom Line: If you’re tired of the "compliance headache" that comes with a remote team, Deel is worth every penny. It’s simplified our workflow to the point where payroll is a 10-minute task rather than a 3-day project. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

While the platform is a lifesaver, there are a few "growing pains" that can be frustrating when you’re in the middle of a busy month.

Areas for Improvement:

Pricing & Hidden Fees: The base price is one thing, but the withdrawal fees and FX markups for contractors can be a bit of a shock. If you aren't careful with which payment method you choose, those "small" transaction fees really start to eat into the budget. It’s definitely on the premium side of the market.

Support Response Times: When things are going well, support is great. But during peak payroll windows (like the end of the month), the wait times for a human can get long. Sometimes you have to fight through a few layers of the AI chatbot to get to someone who can actually solve a complex tax local issue.

UI Navigation Depth: Because they keep adding so many features (IT, Equipment, HRIS), the interface is starting to feel a bit "nested." Occasionally, finding a specific historical tax document feels like a scavenger hunt through three different menus.

Rigid Automation: Sometimes the compliance automation is too strict. If a local regulation changes and Deel hasn't updated the specific "logic" in their portal yet, it can block you from making certain changes manually, which feels a bit like the "computer says no" problem.

Mobile App Limitations: The mobile app is fine for quick approvals, but it’s still a bit laggy compared to the desktop version. I wouldn't want to try and set up a whole new entity or run a full audit from my phone. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi there,

Thank you for your feedback! We’re sorry to hear you experienced some issues and apologize for any inconvenience. Unfortunately, we couldn’t find your account to assist directly, but we’d love to help.

Please schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re committed to improving your experience and look forward to connecting with you soon.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Streamlined Global Payroll with Effortless Compliance"
4.5/5
What do you like best about Deel Payroll?

I really like Deel Payroll's 'One Click payments' feature; it helps fund our entire global remote team with a single payment in our preferred currency, and Deel handles the conversion and distribution into local currencies automatically. The 'Automated Local Compliance' is another great aspect, as it takes away the stress of legal paperwork by calculating income taxes and handling statutory benefits automatically. It acts as a built-in legal shield, ensuring the remote payment setup is 100% legal in every employee's home country. The One Click Bulk payment feature saves massive time and cost for our Finance team by reducing global payroll administration to just a few minutes each month. The initial setup and implementation were very easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Sometimes I experience trouble with setting up non-standard variable performance-based bonus structures that don't match typical regional templates. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hello,

Thank you for your feedback on G2. We value your input.


Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.


If there's anything you'd like to discuss or any way we can enhance your experience, feel free to book a call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints

We're here to help.



Best, 

Deel

Swati Y.
SY
Swati Y.
Senior Team Lead
Mid-Market (51-1000 emp.)
"User-Friendly Global Payroll & Compliance Made Easy with Deel"
5/5
What do you like best about Deel Payroll?

Deel is a highly-rated, user-friendly HR platform (4.8+ stars on G2 and Trustpilot) specializing in global payroll, compliance, and EOR services for remote teams in over 150 countries. It streamlines hiring, contract management, and, with features like multi-currency, speedy payments. While praised for efficiency, some users report a high-pressure, fast-paced work environment, with occasional complaints regarding slow mobile apps and intense workload. Global Compliance: Deel handles local legal, tax, and compliance issues, mitigating risks for international hiring. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Fast-Paced Culture: Some employee reviews indicate a very high-pressure, intense environment with potential for burnout.

Performance Management: Some reports suggest a "survival of the fittest" culture with harsh performance handling. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Swati,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. ^_^