Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Fast, Smooth UI with Useful Integrations and Responsive Support"
4/5
What do you like best about Deel Payroll?

The features feel fast, the UI stays consistently smooth, and the overall process is straightforward and direct. The integrations with different providers are genuinely useful, and they give me several options for withdrawing my money. The app is also easy to understand, so I haven’t run into any problems using it. I did have an issue once, but it was on my bank’s side; customer support responded quickly and with clear, helpful information, which let me call my bank and get it sorted out. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The cost for instant integrations is a little too high. The UI is generally easy to understand, but the way some features are grouped can be confusing at times, and a few options could be easier to find and access. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi there,

Thank you for your feedback! We’re sorry to hear you experienced some issues and apologize for any inconvenience. Unfortunately, we couldn’t find your account to assist directly, but we’d love to help.

Please schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re committed to improving your experience and look forward to connecting with you soon.

Best regards,

Deel Team

Nicolas A.
NA
Nicolas A.
Customer Service Specialist
Mid-Market (51-1000 emp.)
"Effortless Online Payments and Invoicing"
5/5
What do you like best about Deel Payroll?

I like Deel Payroll because it makes everything easier to use online, especially for getting paid and submitting invoices to my company. Even though I'm earning in a different currency than the country I live in, it facilitates so that I can properly do my taxes and also helps us with tax advice. My first time using it was great and easy, and the app is great as well. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I think a possible improvement for Deel Payroll would be to have a physical card. Also, sometimes when I open an invoice, I can't go back without closing and reopening the app. Probably a bug. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Nicolas,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future. ^_^

joshua a.
JA
joshua a.
TAX CONSULTANT
Small-Business (50 or fewer emp.)
"Deel Makes Global Work Flexible and Easy"
4.5/5
What do you like best about Deel Payroll?

Using Deel is flexible and easy to use. Both their desktop app and mobile app are really cool, and the overall experience feels smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Sometimes the mobile app lags, which can make it difficult to process transactions. That said, it only happens once in a while. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Joshua, thank you for your positive review! We're thrilled to hear that you are having a great experience with Deel! Also, we are constantly working on improving the mobile app experience. Your feedback means a lot to us and we look forward to assisting you again soon!

Paula H.
PH
Paula H.
Scrum master
Mid-Market (51-1000 emp.)
"Easy-to-Use, Clean UI with Fast, Helpful Support"
4.5/5
What do you like best about Deel Payroll?

Very easy to use and clean UI.

I had a couple of issues and had the opportunity to contact support and they solve the issues really fast. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

My virtual card was rejected, but a colleague in the same situation was approved. Not sure what failed there. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Paula, thank you for your feedback!

We're sorry to hear about this and sincerely apologize for any inconvenience. Unfortunately, we couldn't find your account to assist directly, but we'd love to help. Please schedule a call with us here: deel.cal.com/customer-support/support-reviews-and-complaints or connect with us via live chat- we're committed to improving your experience and look forward to connecting with you soon.

Abdelaziz A.
AA
Abdelaziz A.
Flutter Committee Member
Small-Business (50 or fewer emp.)
"Deel Payroll Makes International Payments Simple and Stress-Free"
5/5
What do you like best about Deel Payroll?

What I like best about Deel Payroll is the ease with which I can pay people in different countries. The whole process seems very simple, not complicated in any way.

The design is very clean, so I can easily find what I need without getting confused. It has made my life easier and helped me save some time. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

One thing I don’t like is that some features may seem a little limited or not very flexible, especially for certain cases. Also, the pricing may seem a little on the higher side depending on the team size. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Abdelaziz,

We are thrilled to hear that our clean design and unified compliance system have made managing your international team a "stress-free" experience. Saving you time while navigating different local laws is exactly what we aim for.

We also appreciate your honest feedback regarding feature flexibility and pricing. We’re constantly working to make our tools more adaptive for unique global cases, and your insights help us prioritize those improvements.

If there are specific features you'd like to see become more flexible for your team, please don't hesitate to reach out. We'd love to hear your thoughts! Book some time with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints

Thank you for choosing Deel.

Rosario T.
RT
Rosario T.
Sr. People Ops & Analytics
Mid-Market (51-1000 emp.)
"Great UX and Smooth ATS Integration for Centralized Payroll Tasks"
4/5
What do you like best about Deel Payroll?

Deel has a great UX and UI, it helps keep tasks for payroll tuns centralized in one place. It also integrates with my ATS so I can easily pull date from m new hires. I've also never encountered any issues with technical performance or bugs and their price is average compared to market competitors. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

It would be great if they implemented more AI built reports or features.

Their Support team usually takes a lot of time to solve my request, if they ever solve them. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Rosario,

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. We will also be reaching out to you directly to get more information and improve your experience with us.

Your feedback means a lot to us!

Best,

Deel Team!

natan daniel b.
NB
natan daniel b.
Customer Service
Mid-Market (51-1000 emp.)
"Timely Payments, Interface Could Be Improved"
5/5
What do you like best about Deel Payroll?

I like that Deel Payroll payments always arrive on time, and if there are weekends, I receive the payment beforehand, so I don't have to wait. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I think the interface could be a bit more intuitive and I would like to have more options for bank withdrawals. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Natan,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Regards,

Deel.

Rakesh N.
RN
Rakesh N.
Senior Digital Platform Engineer
"Innovative, Easy to Use, and Highly Supportive"
5/5
What do you like best about Deel Payroll?

I like that Deel Payroll is very innovative and thoughtful. I appreciate how users can clearly see what's happening, which is very helpful for monitoring. I like how all my information, like tags and time sheets, is stored and accessible. It clearly shows me how much amount I get by day or month. I also appreciate the very easy setup process, which makes logging in and adding documents straightforward. Additionally, I like the authenticator login feature, which provides an extra layer of security whenever I try to log into the system. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Nothing Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Rakesh!

Thank you for sharing your positive experience with our platform. We’re delighted that our platform was easy and convenient to use. We appreciate your feedback and look forward to continuing to provide excellent service.

OL
Osiris L.
Contract interpreter
Enterprise (> 1000 emp.)
"Simplifies Payroll for Overboard Teams—Compliance assured"
5/5
What do you like best about Deel Payroll?

What I like most is how it simplifies payroll and managing a distributed team. Instead of juggling different tools or relying on manual processes, everything is in one place. It’s easy to review payment details, manage team information, and keep track of everything without it ever feeling complicated. Overall, it makes the entire process of onboarding and then being pay much smoother and a lot less stressful. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

When you first start using it, it can take a little time to figure out where everything is, since the platform includes quite a few features. After you’ve spent some time with it, it becomes much more intuitive, but the first few days may still involve a bit of exploring and getting oriented especially to located the new invoices and tasks when approve. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Osiris,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Mariangela M.
MM
Mariangela M.
Client Relation Specialist
Mid-Market (51-1000 emp.)
"Simple, Friendly, and Easy to Understand."
5/5
What do you like best about Deel Payroll?

I think it’s very simple and user-friendly to use. Everything you need to understand it is right there, easy to find and follow. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I don’t think I’ve been using it long enough to know whether there’s anything to dislike, but as of right now, I think it’s great. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hey,

Thank you for taking the time to leave a positive review!

We're delighted to hear that you enjoyed using Deel.

Your feedback means a lot to us!

Best,

Deel Team!