mark m.
MM
mark m.
Ads specialist
Mid-Market (51-1000 emp.)
"Deel Platform Review"
5/5
What do you like best about Deel Payroll?

What I like best about Deel is how simple it makes global work. It handles payments, contracts, and compliance in one place, so I don’t have to worry about invoicing issues or international payment delays. I just focus on my work, and Deel takes care of the rest Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Overall, Deel is very convenient, but the main drawback for me is the service fees, especially when using features like Deel Advance. The convenience is great, but the fees can feel a bit high at times. Aside from that, everything runs smoothly. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Mark,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

I'm sorry to hear about the pricing of the Deel Advance. Deel Advance is not a loan, and there are no interest rates - only a one-time fixed fee for each Advance.

The fee is 3% of the amount requested, with a minimum of USD 10. You will be able to see the total fee before you submit your request.

Here is a convenient guide for the Deel Advance feature: https://help.letsdeel.com/hc/en-gb/articles/9114910826385-Frequently-Asked-Questions-About-Deel-Advance

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,

Deel

Leandré A.
LA
Leandré A.
Small-Business (50 or fewer emp.)
"User-Friendly, Excellent HR Tool with Minor Loading Issues"
5/5
What do you like best about Deel Payroll?

I find Deel IT user-friendly, with a cohesive interface on both the website and the app. It makes it easy for me to find what I'm looking for, whether it's invoices, personal information, payslips, or payment history. The clean layout means I don't have to research a lot to navigate through it. As a new user, I set up my account within minutes even without prior knowledge of how Deel IT operates. Additionally, I rate it a 10 because it's by far the best HR tool out there. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The Deel IT app loads quite a long time before it signs you onto the platform. Going onto an app takes around a minute to almost two before I get onto the app. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Leandré,

Thank you for the kind words and the perfect rating — we're so glad the interface is making things easy, especially as a new user!

We're sorry to hear the app is taking longer than expected to load. If the issue continues, please don't hesitate to reach out to our support team — they're available 24/7: https://help.letsdeel.com/hc/en-gb/articles/4420302814353-How-To-Contact-Deel-For-Customer-Support

Best,

Deel

Thomas G.
TG
Thomas G.
Multimedia Producer
Mid-Market (51-1000 emp.)
"Simplified contracts and invoices with Deel Advance and international card"
5/5
What do you like best about Deel Payroll?

Simplification of contracts and invoices. Possibility of advance payment through Deel Advance. Multiple withdrawal methods and the possibility of using the international Deel card. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The conversion rate is a bit high. But I circumvented it by first transferring to Wise (free transfer) and converting there. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Thomas,

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Genesis V.
GV
Genesis V.
Customer Service Agent
Small-Business (50 or fewer emp.)
"Reliable Payments and Stellar Support, with Minor Instant Withdrawal Fees"
5/5
What do you like best about Deel Payroll?

One of the standout aspects of Deel is the helpful support team, who are always ready to assist whenever you have questions or encounter any issues with the platform. In addition, the platform is highly reliable and efficient when it comes to managing payments and ensuring timely receipt of your pay. It also provides useful options to help you better manage the funds you keep on the platform. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The only aspect I don't completely appreciate is the fee that's applied when you want to instantly withdraw your money. Still, paying a fee is rarely anyone's preference, so I wouldn't really call it a drawback—it's simply something to expect when you opt for a faster option. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Genesis,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. ^_^

Raul A.
RA
Raul A.
Project Manager
Mid-Market (51-1000 emp.)
"Easy, Fast, and Versatile with Deel Payroll"
5/5
What do you like best about Deel Payroll?

I liked the ease with which I could receive my payments, even though I am not in the United States, which is where I received the payment from. The speed and the multiple options for cashing out were excellent. I had the option to pay fewer fees when transferring to my local bank, which was very beneficial. Additionally, I could use cryptocurrencies, Wise, PayPal, and there was an option to cash out directly in crypto, offering many options and flexibility. This was good. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I think the only thing, I mean, I also used the Deel card, which I really liked having that option, but I think, if I remember correctly, that I didn't have the option to receive the physical card or they charged an amount that I thought wasn't that good. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Raul,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Please don't hesitate to schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints anytime you feel stuck. ^_^

Jonny David L.
JL
Jonny David L.
Developer AI
Mid-Market (51-1000 emp.)
"Fast, Compliant Global Payroll with Clear Centralized Management"
5/5
What do you like best about Deel Payroll?

What I like most about Deel Payroll is how it makes it easier to pay a global team while staying compliant. It offers reliable payroll processing across multiple countries, with compliance built in to help reduce legal and tax risks. I also appreciate the centralized payroll management, since everything is tracked in one place. Payments are fast and clear, and I get good visibility into payment status and detailed breakdowns. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

A few things I dislike about **Deel Payroll** are that it can get costly, especially as you scale into more countries or add additional services. I’ve also found that edge cases can take time to resolve, such as local tax exceptions, contract changes, or off-cycle payments. Support speed can vary as well, depending on how urgent or complex the issue is. Finally, there’s limited customization for very specific payroll workflows compared with local payroll providers. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Jonny, thank you for taking the time to leave a positive review! We're delighted to hear that you enjoy using Deel. We continue to work on getting better.

Your feedback means a lot to us!

Jocelyn O.
JO
Jocelyn O.
Spanish Interpreter
Small-Business (50 or fewer emp.)
"Stress-free payments for freelancers – love the card option"
5/5
What do you like best about Deel Payroll?

I mainly use Deel to receive payments for my interpreting work, and honestly, it’s just super intuitive. I didn't have to jump through hoops to set it up; the interface is clean and makes sense immediately.

The highlight for me is definitely the Deel Card. I just filled out some quick info and the card arrived surprisingly fast. It makes accessing my money feel effortless, and connecting my bank account for withdrawals was a total breeze. It just works. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

To be honest, I haven't run into any real issues yet. If I had to pick something for the sake of balance, you just have to keep an eye on exchange rates or fees depending on how you withdraw your money, but that’s pretty standard for any international platform. It does what it says it does, so no complaints here. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Jocelyn,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us.

Deel Team.

Vivek V.
VV
Vivek V.
Freelance
Enterprise (> 1000 emp.)
"All-in-One Solution for Global Teams."
5/5
What do you like best about Deel Payroll?

I especially like the automated payroll processing, accurate tax calculations, and transparent reporting. The platform makes paying global teams on time simple, provides a great user experience, and continues to add useful features that improve efficiency and reduce administrative work. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Overall, my experience has been very positive. If anything, I'd love to see even more advanced analytics and additional customization options for payroll reports, but the current platform already meets our needs very well. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Vivek,

We truly appreciate your review as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Isddey Mariana S.
IS
Isddey Mariana S.
Traductor inglés-español
Mid-Market (51-1000 emp.)
"Peace of Mind with Deel: Reliable, On-Time Payments and an Easy-to-Use App"
5/5
What do you like best about Deel Payroll?

I love the sense of security Deel provides. You always know your payments will arrive on time, and I’ve never had any issues with payment schedules. It gives me real peace of mind knowing how well the app works. It’s very easy to use, highly reliable, and all the necessary information is displayed in a clear and simple way. I genuinely love the platform. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The only downside I would mention is the currency exchange fee. While it’s understandable and fairly standard for international payroll platforms, it can add up over time. That said, the fees are transparent and predictable, which I still appreciate compared to other platforms Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Isddey,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

The exchange fees will apply if the withdrawal method account is in a different currency than your contract. Please note that the fees are calculated and changed by your Payment Service Provider. Deel does not determine nor control these fees. We show an estimate on our platform, but the final fees are charged by them once they are exchanging the withdrawal, which, by the way, is subject to change as exchanges change very often. You can check more information about these exchange fees being charged here: https://help.letsdeel.com/hc/en-gb/articles/8743763526929-Frequently-Asked-Questions-about-Withdrawals

Please schedule a quick call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints so we can personally ensure your experience is nothing short of perfect.

Best,

Deel

Luis Fernando S.
LS
Luis Fernando S.
CFO
Small-Business (50 or fewer emp.)
"Effortless Global Compliance and Reporting with Deel Payroll"
5/5
What do you like best about Deel Payroll?

What I appreciate most about Deel Payroll is how effortlessly it adapts to local tax and labor regulations across different countries—compliance is essentially built-in, which gives me peace of mind. The platform is incredibly intuitive, so there's virtually no learning curve for our team or employees. I also love how easy it is to pull reports for executive presentations; the data is clean, accessible, and ready to go when I need to present payroll metrics or workforce cost analysis to leadership. It's freed up a lot of time that we used to spend on manual processing, allowing us to focus on more strategic work. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Honestly, there's not much to dislike. If I had to mention something, it would be that occasionally the customer support response time can vary depending on the complexity of the issue—sometimes simple questions get resolved quickly, but more technical inquiries around specific country regulations might take a bit longer. That said, the support team is always helpful and knowledgeable once they get back to you, so it's a minor inconvenience rather than a real pain point. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Luis,

Thank you so much for the 5-star review! We’re thrilled to hear that Deel Payroll has made compliance and reporting across multiple countries so seamless and that it’s saving your team time while providing clean, accurate data for leadership.

We also appreciate your feedback regarding response times for more complex inquiries. We understand how timely support matters, and your input helps us continue improving our service.

If you’d like to discuss this further or encounter any issues, please don’t hesitate to reach out to our support team. We'll do our best to address your inquiries as fast and efficiently as possible. You can find multiple ways to contact us here: https://help.letsdeel.com/hc/en-gb/articles/4420302814353-How-To-Contact-Deel-For-Customer-Support. We’re available 24/7 and always happy to help.

Best,

Deel