Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Modern, Comprehensive Global Ops Platform with Faster Onboarding and Deel Advance Flexibility"
5/5
What do you like best about Deel IT?

Deel’s broader platform including Deel IT offers a modern and comprehensive solution for managing global operations. It simplifies device procurement, delivery, and lifecycle management while integrating IT with HR workflows, which makes onboarding faster and operational support more efficient for distributed teams.

I particularly appreciate the ability to access earned salary in advance, which not many global payroll and HR platforms offer. With Deel Advance, people can get part of their pay early without time-consuming credit checks, helping reduce financial stress and giving employees greater flexibility and peace of mind when they need funds before payday. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

I like the concept of Deel IT and Deel’s global platform, but there are a few things I don’t love. I’ve noticed that the system can sometimes feel buggy or inconsistent, especially when handling certain tasks, which can make processes take longer than expected. I also feel that customer support can be slow or a bit rigid when issues get more complex, and it sometimes takes multiple follow-ups to get a clear resolution. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hey there! Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. We were not able to locate your Deel account so we can check further details on the system's performance and your support experience. We'd love to learn more so we can improve and exceed your expectations once more! Do not hesitate to contact us mentioning this, and we will help you in the best way possible. Thank you again for the glowing review!

Mark W.
MW
Mark W.
Contract interpreter
Small-Business (50 or fewer emp.)
"Fast, Seamless Payments—A Streamlined Alternative to Waiting for Checks"
5/5
What do you like best about Deel IT?

I work as an independent contract interpreter. There are two language service agencies with which I work that use Deel to pay their contract interpreters. What has been most helpful about using DEEL for me has been the ease and speed with which I can get paid and transfer that payment to my checking account seamlessly. This instead of having to wait for a check to arrive in the mail that needs to be endorsed and deposited by mobile app into my checking account. Much more streamlined and far less complicated. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

I cannot think of anything specific at this time. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Mark,

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future! ^_^

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Intuitive, Reliable Platform That Simplifies IT Management for Distributed Teams"
5/5
What do you like best about Deel IT?

What I like most about Deel IT is how intuitive and well-organized the platform is. It simplifies IT management by centralizing device provisioning, access control, and employee lifecycle tasks in one place, which saves a lot of time and reduces operational friction. The automation and visibility it provides make it much easier to support distributed teams efficiently, and the overall experience feels reliable and thoughtfully designed Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

While Deel IT is very helpful overall, some processes could be more flexible and customizable. Certain actions still require manual steps or support intervention, and advanced reporting

response times for complex requests can sometimes be slower than expected. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi there,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Best regards,

Deel Team

Mohsin A.
MA
Mohsin A.
Infomation Security Engineer
Mid-Market (51-1000 emp.)
"A reliable and efficient IT asset management solution for global teams"
5/5
What do you like best about Deel IT?

What I like most about Deel IT is how simple and well-structured the platform is for managing IT assets for my company. It makes onboarding, tracking, and recovering devices much easier, especially for distributed teams. The visibility and automation save a lot of manual effort. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Some advanced reporting and customization options could be improved. Occasionally, certain workflows feel limited when handling more complex asset scenarios, but these are minor issues compared to the overall value the platform provides. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Mohsin,

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Verified User in Executive Office
AE
Verified User in Executive Office
Enterprise (> 1000 emp.)
"Zero-Touch Deployment That Gets Remote Hires Day-One Ready"
5/5
What do you like best about Deel IT?

Deel IT is a game-changer for remote-first companies. The best part is the “zero-touch” deployment. When we hire someone in a new region, Deel makes sure they have their laptop—preloaded with the right apps and security MDM—ready on their very first day. Because it integrates directly with Deel’s HR platform, we don’t have to enter the same data twice. It really bridges the gap between “you’re hired” and “you’re actually ready to work.” Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

I haven't encountered anything to dislike so far. The platform has met all our expectations, and the transition to using Deel IT has been incredibly smooth for our global team. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

Christyan Huber D.
CD
Christyan Huber D.
iOS Engineer
Enterprise (> 1000 emp.)
"Streamlined, Reliable IT Support Built for Distributed Teams"
4.5/5
What do you like best about Deel IT?

What I like best about Deel IT is how streamlined and reliable it is. The processes are clear, response times are fast, and it removes a lot of friction around access, equipment, and support, which lets me stay focused on my actual work. It feels well thought out and built with distributed teams in mind. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Occasionally, some processes feel a bit rigid or overly standardized, which can slow things down for edge cases. That said, it’s understandable given the scale, and the overall experience is still very solid. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Dear Christyan,

Thank you for taking the time to share your feedback! We're grateful for your review.

We have seen and appreciate your review, but want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at

https://deel.cal.com/customer-support/support-reviews-and-complaints so we can personally ensure your experience is nothing short of perfect.

We'd love to turn your great experience into a perfect one by addressing any concerns you might have.

Appreciatively,

Deel

Cesia S.
CS
Cesia S.
Spanish Interpreter
Mid-Market (51-1000 emp.)
"Deel Makes Payments and Pay Cycles Clear, Fast, and User-Friendly"
5/5
What do you like best about Deel IT?

What I really love about Deel is that it really provides everything you need. Personally I have really loved using Deel as a tool. That helps me see when my payments are gonna be made and see the pay cycle that I have or where it’s going to end and honestly, it has been really helpful to understand how I’m gonna receive my money and in terms of receiving my money, it’s really user-friendly. It doesn’t take that much time to receive your money and whether you’re going to do it to an account transfer or anything else it’s really user-friendly and it doesn’t take that much money from what you’re receiving so I definitely would recommend it. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Sometimes it lags a little, kind of like the app does. But I honestly think that’s normal, and it’s just something that can happen from time to time with devices. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Dear Cesia,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

If the Deel app is having issues like lagging on iOS, try these steps to fix it:

 

1. Restart the app: completely close the Deel app and reopen it.

2. Check for updates: make sure the Deel app is up to date by checking the App Store (iOS).

3. Restart your device: A quick restart can resolve minor glitches.

4. Check your internet connection: make sure you have a stable Wi-Fi or mobile data connection.

5. Clear the cache: Go to Settings > Apps > Deel > Storage > Clear Cache.

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,

Deel

 

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Helpful wizards to ease filling forms, but quite buggy and UX could be way better"
3/5
What do you like best about Deel IT?

The wizards it employs to fill in information is useful and additional information provided to clarify helps. The AI chatbot to try to find documents or options is somewhat helpful as well. Haven't seen an option for customer support without digging but at least I was able to resolve the problem by sheer brute force (visiting the same page 10 times until the content finally appeared). I like how you can input time granularly like hours and minutes and it does the math for how much you're owed. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Some of my legal documents didn’t show up until I reloaded the page several times. I use it daily so logging in every day on my browser is annoying despite it saying there's a feature to "trust devices", it's not an option for me and I don't want yet another dumb app, if it could stay logged in without needing 2FA every chance on my home computer would be nice. Also annoying was that it was asking me to fill out things that I had already taken care of but the system hadn't caught up to itself, it seems, so it seems things are not integrated like they should be. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi there,

We truly appreciate your review as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints .This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,

Deel Team

Marcos Aurélio A.
MA
Marcos Aurélio A.
Senior Data Architect (Contract)
Small-Business (50 or fewer emp.)
"Building at Global Scale with Speed and Ownership"
5/5
What do you like best about Deel IT?

Remote-first by design: not an afterthought. Processes, tooling, and culture are clearly built for distributed teams.

Clear product vision: solving real, complex problems around global payroll, compliance, and contractor management.

High ownership culture: emphasis on outcomes, autonomy, and accountability rather than bureaucracy.

Engineering + data driven: decisions backed by data, scalable architecture, and continuous improvement.

Global impact: building something used across many countries, regulations, and business contexts is technically and intellectually challenging. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

A fair downside of Deel IT—common in fast-scaling, global tech companies—is the pace and pressure that come with rapid growth.

High operational intensity: speed and delivery expectations can lead to long hours during peak periods.

Constant change: processes, priorities, and tooling may shift frequently as the company scales.

Documentation gaps: fast execution can sometimes outpace formal documentation or standardization.

Cross-time-zone friction: fully distributed teams require extra effort in coordination and alignment. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Marcos,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Please schedule a quick call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints so we can personally ensure your experience is nothing short of perfect.

We'd love to turn your great experience into a perfect one by addressing any concerns you might have.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Collaborative and innovative environment, with continuous support and growth at Deel IT"
5/5
What do you like best about Deel IT?

What I like most about Deel IT is the way the company values people and promotes a collaborative, innovative, and constantly evolving environment. The possibility of learning every day, working with cutting-edge technology, and having a committed and supportive team makes all the difference. Additionally, the organization, support, and growth vision make the work lighter, more motivating, and inspiring. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

There are no negative points to highlight in Deel IT. The company is committed to providing a healthy, organized, and collaborative environment where people are valued and have space to grow, learn, and continuously develop. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.