---
title: Deel IT Reviews
meta_title: 'Deel IT Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 289 reviews by the users' company size, role or industry
  to find out how Deel IT works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 289
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Deel IT Reviews
**Vendor:** Deel  
**Category:** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 289
## About Deel IT
Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally.



## Deel IT Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Deel IT, finding it simplifies tracking hours and invoicing. (294 reviews)
- Users appreciate the **user-friendly interface** of Deel IT, finding it easy to navigate and manage funds effortlessly. (100 reviews)
- Users find Deel IT to be **intuitive and easy to navigate** , making management and tracking a breeze. (97 reviews)
- Users commend Deel IT for its **attentive and responsive customer support** , ensuring quick and effective solutions throughout their experience. (58 reviews)
- Users praise the **clean and responsive interface** of Deel IT, enhancing their overall experience and productivity. (50 reviews)
- Payroll Management (48 reviews)
- Easy Access (47 reviews)
- Reliability (47 reviews)
- Time-Saving (46 reviews)
- Product Quality (37 reviews)

**What users dislike:**

- Users find Deel IT to be **too expensive** due to high withdrawal and conversion fees impacting their experience. (46 reviews)
- Users find the **insights tab lacking accuracy** , leading to confusion in expenses and payment categorization. (44 reviews)
- Users find the **insufficient information** in the insights tab and taxation guidance frustrating and unhelpful. (37 reviews)
- Users find the **missing features** frustrating, noting lack of options and confusing functionality for their specific needs. (37 reviews)
- Users experience **slow performance** with Deel IT, noting long load times and occasional delays in responses. (33 reviews)
- Laggy Performance (31 reviews)
- Billing Issues (30 reviews)
- Users note that Deel IT has **limited features** and outdated design, limiting flexibility and usability for complex needs. (27 reviews)
- Users face **latency issues** with paycheck processing and IT request responses, hindering an efficient workflow. (26 reviews)
- Poor Customer Support (26 reviews)

## Deel IT Reviews
  ### 1. Helpful wizards to ease filling forms, but quite buggy and UX could be way better

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Deel IT?**

The wizards it employs to fill in information is useful and additional information provided to clarify helps. The AI chatbot to try to find documents or options is somewhat helpful as well. Haven't seen an option for customer support without digging but at least I was able to resolve the problem by sheer brute force (visiting the same page 10 times until the content finally appeared). I like how you can input time granularly like hours and minutes and it does the math for how much you're owed.

**What do you dislike about Deel IT?**

Some of my legal documents didn’t show up until I reloaded the page several times. I use it daily so logging in every day on my browser is annoying despite it saying there's a feature to "trust devices", it's not an option for me and I don't want yet another dumb app, if it could stay logged in without needing 2FA every chance on my home computer would be nice. Also annoying was that it was asking me to fill out things that I had already taken care of but the system hadn't caught up to itself, it seems, so it seems things are not integrated like they should be.

**What problems is Deel IT solving and how is that benefiting you?**

It helped me land a contract and manage my time to charge them so that's nice.

**Official Response from Deel Team:**

> Hi there, 

We truly appreciate your review as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
 
Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints .This will help us improve your so far good experience and make it perfect next time.
 
We're here to listen and ensure your experience is nothing short of perfect!

Best,
Deel Team

  ### 2. Practical, but unspectacular

**Rating:** 2.5/5.0 stars

**Reviewed by:** Steff L. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Deel IT?**

I find Deel IT simply practical. Because I can easily collaborate with foreign companies this way.

**What do you dislike about Deel IT?**

Everything is okay. I actually have no complaints. It works perfectly.

**What problems is Deel IT solving and how is that benefiting you?**

I use Deel IT to coordinate my collaboration with a foreign company. It's practical, but nothing particularly outstanding.

**Official Response from Jessa Jane Galinato:**

> Hi Steff,

We’re sorry for any inconvenience you’ve faced. To better understand your experience and work toward a resolution, please schedule a call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’ll review your support history beforehand and ensure your concerns are addressed promptly.

  ### 3. Great Integration, But High Costs for Larger IT Teams

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Deel IT?**

Strong integration with Deel’s ecosystem: if a company already uses Deel for payroll or HR, IT management fits in smoothly.
End-to-end device lifecycle management: procurement, configuration, shipping, repairs, and offboarding all in one place.

**What do you dislike about Deel IT?**

Cost at scale: for larger or more mature IT orgs, Deel IT can be more expensive than negotiating directly with vendors or managing logistics internally.

**What problems is Deel IT solving and how is that benefiting you?**

Delays in onboarding often happen because devices aren’t shipped or configured in time.

Deel IT ensures devices arrive ready for work, improving onboarding speed and first impressions.

**Official Response from Deel Team:**

> Hi there,

Thank you for your feedback on G2. We value your input.

Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.

If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here (https://deel.cal.com/customer-support/support-reviews-and-complaints) anytime.

We're here to help.



- [View Deel IT pricing details and edition comparison](https://www.g2.com/products/deel-it/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A58%3A35+-0500&secure%5Bsession_id%5D=43a0fdbb-5ccb-4854-a186-8411cf88860f&secure%5Btoken%5D=2f2546565185c8da8e7b7f6ed1c783cc345adfd31fdf4e90a2775bd2cdfbde33&format=llm_user)
## Deel IT Integrations
  - [ASTROPAY](https://www.g2.com/products/astropay/reviews)
  - [Azure](https://www.g2.com/products/hopem-azure/reviews)
  - [Deel HR](https://www.g2.com/products/deel-hr/reviews)
  - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jibble](https://www.g2.com/products/jibble/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Deel IT Features
**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Asset Inventory**
- Hardware Asset Inventory
- Software Asset Inventory
- Mobile Asset Inventory
- Asset Discovery

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Generative AI**
- AI Text Generation
- AI Text Generation
- Generative AI

**Operating System**
- Multi-Systems Support
- Apple Support
- Android Support

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Agentic AI - IT Asset Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Decision Making

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Mobile Device Management
- Lockdown Management
- Endpoint Management
- User Session Management
- Content Management
- Patch Management
- Task Management
- Mobile Content Management
- Security Management
- Audit Management
- Remote Monitoring & Management
- Data Management
- Policy Management
- Compliance Management
- Asset Lifecycle Management
- Configuration Management
- User Management
- Inventory Management
- Software Management
- Deployment Management

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Mobile Content Management
- Generative AI
- Remote Access & Monitoring
- Deployment Management
- Policy Management
- Patch Management
- Encryption
- Compliance Management
- Alerts/Notifications
- Configuration Management
- User Management
- Support Ticket Management
- BYOD Management
- AI Copilot
- Mobile Device Management
- Endpoint Management
- App Management
- Access Controls/Permissions
- Workflow Automation

**Security**
- Remote Wipe
- Security

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integration
- Third-Party Integrations
- Active Directory Integration

**Additional Functionality**
- Mobile Access
- Usage Tracking/Analytics
- Automatic Reset
- Onsite Printing
- Self Service Portal
- Remote Access/Control
- For Android Devices
- Surveys & Feedback
- Digital Signage
- Barcode/Ticket Scanning
- Touch Screen
- Point of Sale (POS)
- Timeout
- Multi-app mode
- Offline Access
- Generative AI
- QR Codes
- Data Synchronization
- Location Tracking
- AI Copilot
- Browsing Restrictions
- Customizable User Interface
- Self Check-In/Check-Out
- Secure Browsing
- Alerts/Notifications
- Customizable Branding
- Video Looping
- Self Ordering
- For iPad Devices
- Reporting/Analytics
- Single-app mode
- Templates
- Check-in/Check-out
- Ticketing
- Order Entry
- Broadcast Messaging
- Visitor Tracking
- Secure Data Storage
- Access Controls/Permissions
- Wireless Internet Access Control
- Single Sign On
- Enrollments/Onboarding
- Automatic User/Device Recognition
- API
- Kiosk Mode
- Remote Update/Installation
- Activity Dashboard
- Synchronization Scheduling
- IT Asset Tracking
- Two-Factor Authentication
- Wireless Troubleshooting
- Monitoring

**Management**
- Central Dashboard
- Asset Policy Management
- Risk Management
- Integrations
- User Management
- Support Ticket Management
- Requisition Management
- Inventory Management
- Email Management
- Maintenance Management
- Workflow Management
- Problem Management
- Service Level Agreement (SLA) Management
- Supplier Management
- Procurement Management
- Knowledge Base Management
- Task Management
- Change Management
- Incident Management
- Contract/License Management
- Audit Management
- Configuration Management

**Additional Functionality**
- Cost Tracking
- Access Controls/Permissions
- Prioritization
- Customizable Fields
- Data Import/Export
- Asset Tracking
- Customizable Branding
- API
- Alerts/Notifications
- Reporting/Analytics
- Barcode/Ticket Scanning
- Monitoring
- Customizable Forms
- Compliance Tracking
- Data Visualization
- Audit Trail
- AI Copilot
- Self Service Portal
- Customizable Reports

## Top Deel IT Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews)
  - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,227 reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,046 reviews)

