I really appreciated the onboarding meeting, where they answered our questions and helped us navigate the system. I’ve worked with many bank apps, and most of them leave the user on their own, searching online for tutorials. The Deel HR representative was very kind and did his best to make the transition a smooth and positive experience. Review collected by and hosted on G2.com.

So far, I’ve never had to contact them about any issues because I haven’t had any. Still, the fact that I’m writing this product rating right now makes me feel like they genuinely care about the customer experience. I trust that they’ll be there if and when I need them. Review collected by and hosted on G2.com.

Deel HR is a game changer for managing global teams specially as an individual contributor. It provides a single source of truth for all employees, regardless of their location. The automated onboarding and built-in local compliance save us hours of manual work and provide total peace of mind regarding international labor laws. Review collected by and hosted on G2.com.

Although the platform is largely automated, customer support can be slow to respond at times, especially during peak payroll periods. When I have a more complex local compliance question, it may take a few days to receive a thorough reply from a human expert rather than just the initial AI bot response. Review collected by and hosted on G2.com.

There wasn't much to like; we had a genuinely poor experience. Review collected by and hosted on G2.com.

I had a terrible experience with Deel HR, and specifically with Deel PEO. We started with them on February 1, 2025. Our U.S. employees didn't get their promised health coverage on time, which was concerning. Some employees lacked access even a month after the expected start date, and someone went to the ER only to find out they had no coverage. Even by July, accessing certain benefits information was still tough, and we faced issues with 401(k) deposits. Deel also did not disclose that they were changing their PEO backend during the sales process. This lack of transparency caused confusion and forced us to go through open enrollment multiple times in a short period. They also severely mishandled a termination. We had to delay an employee termination we had initiated on the platform earlier in the week. Despite notifying the Deel team about the need for delay through multiple channels the day prior to the originally planned termination, the employee was sent an automated termination notice, forcing our team to proceed with the termination late in the evening. The platform was glitchy and inflexible, and workflows changed often. Many support cases went unresolved for weeks, and we had to follow up multiple times. Deel's internal records and employees often contradicted each other. It didn't integrate well with other tools, and the initial setup was challenging due to inconsistent support from the implementation manager. Review collected by and hosted on G2.com.

The best thing I like about the Deel HR is their UI and the tabs are so easy to switch and any new user can easily use the software. Review collected by and hosted on G2.com.

There is no such dislike about the Deel HR but if you ask genuinely then it should reflect the Hirearchy of the team member as well in company. Review collected by and hosted on G2.com.

It’s the easiest tool for helping the company track and pay employees. It also makes it easy for us to keep all the paperwork organized and up to date, including contracts and payment invoices, so everything stays on track. Review collected by and hosted on G2.com.

The only thing I’d really like to see adjusted is the withdrawal fee, although I don’t think that’s directly related to Deel HR itself. Review collected by and hosted on G2.com.

It simplifies my whole relationship with my company. Review collected by and hosted on G2.com.

Nothing in particular. The platform is great. Review collected by and hosted on G2.com.

I like the efficiency and the speed when using Deel HR, especially when transferring money from account to account. It's really quick, even when transferring my salary to my Deel card or to my local account. The process is very seamless and I’m impressed. I also appreciate that I haven't experienced any problems when using my Deel account, and the setup was quite easy, only taking about five minutes. Review collected by and hosted on G2.com.

I think what could be improved is the layout of certain features such as obtaining a statement because some features are not easily accessible. It takes time for me to actually get my Deel statement for the purposes of submitting it somewhere. Some features appear to be embedded within other features, making them hard to access. Review collected by and hosted on G2.com.

I like the friendly user interface of Deel HR. It's very intuitive and easy to use, which makes understanding it simple. Tasks like submitting a withdrawal, an advance, or updating information and payment methods are straightforward. The flexibility and options it offers are fantastic. I also appreciate the efficient payment system, as it allows me to receive payments in minutes, which is hassle-free. The setup was amazing because it had a step-by-step guide that made the process a breeze. Overall, Deel HR is an excellent tool, especially for contractors and people abroad. Review collected by and hosted on G2.com.

I haven't had any issues so far, but I would consider that integrating a proper dark mode theme would be better for the eye and improve readability. Review collected by and hosted on G2.com.

I really appreciate how Deel HR is straightforward and has simplified the work for the company, making both me and the company happy. It was very easy for me as a user to set everything up, just following some simple instructions along with my contractor's details. I also used Deel HR with Wise and a European bank account, both of which integrated well together. Additionally, it solved the issue of not knowing how to deal with international bureaucracy, which was a big help. Review collected by and hosted on G2.com.

I believe that their app and website are very laggy, that I do not appreciate. Also, they push 'early payouts' options way too much, which I think are predatory practices and a bad thing to offer as a payment company. Review collected by and hosted on G2.com.

I like that Deel HR allows me to schedule transfers automatically, which saves me time. The payments are fast and offer various withdrawal options. Additionally, I found the initial setup easy, secure, and intuitive. Review collected by and hosted on G2.com.

I would like there to be options for banks from Latin America. Review collected by and hosted on G2.com.