Jesus O.
JO
Jesus O.
Customer support
Mid-Market (51-1000 emp.)
"A Platform You Can Trust for International work to manage your payments"
5/5
What do you like best about Deel HR?

What is the most helpful thing about Deel?

The most helpful thing about Deel is its reliability and efficiency. Payments are always processed on time, the platform is easy to use, and everything is clearly organized. It gives me peace of mind knowing my income is managed in a secure and professional way.

What are the upsides of using Deel HR?

The main upsides of using Deel HR are organization and transparency. It centralizes contracts, payments, and documentation in one place, making everything easier to manage. It also ensures compliance with local regulations, which is especially important when working internationally. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

What is the least helpful about Deel HR?

One of the less helpful aspects of Deel HR is the withdrawal fees when transferring funds. While they are understandable for maintaining the platform, they can still reduce the final amount received.

What are the downsides of using Deel HR?

The main downside is the transaction or withdrawal fees associated with accessing your funds. Additionally, depending on the country, some processes may take a bit of time due to local banking systems. However, overall, the platform remains reliable and professional. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

evan g.
EG
evan g.
Posting content on social medias
Small-Business (50 or fewer emp.)
"Reliable, Secure, and User-Friendly for Contractors"
5/5
What do you like best about Deel HR?

What I like best is the reliability and user-friendliness of the platform. Although there was a slight learning curve when I first started as a contractor, I now find everything I need right at hand. The support team is excellent, always available to provide clear and timely assistance via chat. Additionally, the transactions are consistently fast and secure, making it one of the best payroll systems I’ve used. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

The only downside was getting familiar with the interface initially, which was slightly confusing. Aside from that, I have absolutely no complaints regarding the features or support. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Hello Evan,

Thank you for your feedback. We value your input. Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://deel.cal.com/customer-support/support-reviews-and-complaints anytime. We're here to help.

Kind regards,

Deel Reviews and Complaints Manager

ivan .
I
ivan .
Interpreter
Mid-Market (51-1000 emp.)
"Intuitive, Polished HR Platform That Makes Managing Processes Effortless"
5/5
What do you like best about Deel HR?

What I like most about Deel HR is how intuitive and well organized the platform feels. It makes managing HR processes straightforward and efficient, which is especially helpful for someone who’s just getting started. The user interface is clear and easy to navigate, and overall the experience comes across as smooth, polished, and professional. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

One thing I dislike about Deel HR is that some features can feel a bit overwhelming at first, especially if you’re new to the platform. It took me a little time to get oriented, and I think a more guided onboarding experience—or clearer, more detailed in-app explanations—would make it easier to navigate and understand what to do next. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Hi Ivan,

Thank you for your feedback. We value your input.

Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.

If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://deel.cal.com/customer-support/support-reviews-and-complaints anytime. We're here to help.

Elizabeth S.
ES
Elizabeth S.
Medical Interpreter
Enterprise (> 1000 emp.)
"Reliable, User-Friendly Payments with Deel"
5/5
What do you like best about Deel HR?

I love how reliable and easy to use Deel is. The platform is very user-friendly, and I can manage my money in several different ways; either by spending it directly with the Deel card or by transferring it to my local bank account. Deel has been an excellent tool for me ever since I started using it to receive payments for my freelance work. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

I don’t really have any complaints about the platform. The only thing I’d love to see improved is the ability to transfer money to my local bank account instantly, instead of having to wait one or two days. That said, I understand that sending money across different countries takes time. And whenever I can’t-or simply don’t want to-wait, I can just move my funds to the Deel card and use them right away. Overall, there’s really not much to dislike about Deel. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Hi Elizabeth,

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Julian B.
JB
Julian B.
Intake for Financial Applications
Small-Business (50 or fewer emp.)
"Great Customer Experience with an Intuitive, Easy-to-Navigate App"
4.5/5
What do you like best about Deel HR?

Customer experience has been great. The app is very easy to navigate, and everything feels intuitive and straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

One thing I dislike about Deel HR is the extra fees involved when receiving or transferring international payments. With cross-border or SWIFT transfers, there are additional charges on top of possible currency conversion costs, and intermediary banks may also deduct fees. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Hi Julian,

We truly appreciate your review on G2, as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,

Deel

Kevin C.
KC
Kevin C.
Article Assi gner
Mid-Market (51-1000 emp.)
"All-in-One Payments & PTO Tracking That Makes Work Life Smooth and Predictable"
5/5
What do you like best about Deel HR?

What I like most about Deel is having everything in one place like payments, PTO, and financial info which makes managing my work life much easier. I use it all the time to check when I’m getting paid, request time off, and review past payments, and the payment tracking especially helps because I can see exactly where my money is in the process without guessing or stressing. Requesting PTO takes just a few clicks, approvals are quick, and I always know how much time I have left. I also didn’t expect how useful Deel would be for personal finances, being able to download pay slips, view my earnings history, and keep everything organized in one dashboard has made budgeting and taxes way less painful. Overall, it saves me time, removes a lot of friction, and makes everything feel smooth and predictable. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

Deel can sometimes feel a bit overwhelming, especially the first time you log in. The dashboard packs in a lot of sections and features, and it isn’t always clear where to find simple things like specific documents or past payments. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Hey Kevin,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Your feedback has been duly noted and is much appreciated. If you'd like to speak with us, please feel free to schedule a call here- https://deel.cal.com/customer-support/support-reviews-and-complaints?overlayCalendar=true

Juvy Michaila M.
JM
Juvy Michaila M.
VA
Small-Business (50 or fewer emp.)
"Streamlined, User-Friendly HR Platform That Simplifies Global Onboarding, Payroll & Compliance"
5/5
What do you like best about Deel HR?

What I like best about Deel HR is how streamlined and user-friendly the platform is. It simplifies complex HR processes such as onboarding, payroll, compliance, and global workforce management into one centralized system. I especially appreciate how it reduces administrative workload while maintaining transparency and compliance across different jurisdictions. The automation features and intuitive interface make it efficient for both HR teams and employees, which ultimately improves overall workflow and productivity. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

One area that could be improved in Deel HR is the level of customization and flexibility in certain workflows and reporting features. While the platform is very streamlined, there are times when more advanced reporting options or tailored configurations would be helpful, especially for companies with more complex HR structures. Additionally, response times for support can vary depending on the issue, which can occasionally slow down time-sensitive processes. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Vinay K.
VK
Vinay K.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Seamless-Reliable-User-Friendly Experience with Deel Makes Payments & Contract Management Effortless"
5/5
What do you like best about Deel HR?

Deel is convenient, reliable, and very user-friendly. Even though they provide helpful tutorials at the beginning, the platform is so intuitive that anyone can start using it easily. I’ve been using Deel for the past 6–7 months and I’m really impressed. Real-time transaction tracking and updates make everything smooth and transparent. Overall, Deel is efficient and simple to operate, even for newcomers. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

Overall, my experience with Deel has been very positive, but there are a couple of areas where improvements could make it even better. The currency conversion and exchange rates seem slightly higher compared to some competitors, so a more competitive rate would add extra value for users. Additionally, locating specific documents can sometimes feel a bit time-consuming, as it requires checking multiple tabs. A centralized “Your Documents” section that displays all available and required documents in one place would greatly improve convenience. With these small enhancements, Deel could offer an even smoother user experience. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Rudolph F.
RF
Rudolph F.
Admin Support Staff
Small-Business (50 or fewer emp.)
"Seamless Global HR Made Simple"
5/5
What do you like best about Deel HR?

What I like best about Deel HR is how simple and reliable it makes managing global teams. The platform is very user-friendly, contracts and onboarding are smooth, and payroll is always on time and transparent. It saves a lot of effort by handling compliance, taxes, and documentation in one place, which gives peace of mind when working with international employees or contractors. Plus, their customer support is responsive and helpful, making the overall experience even better. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

Honestly, there’s very little to dislike about Deel HR. If I had to point out one thing, it would be that some advanced features take a bit of time to fully explore, especially for first-time users managing multiple regions. However, once you get familiar with the platform, everything runs smoothly and efficiently. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Hi Rudolph,

Thank you for your kind words and for taking the time to leave your feedback. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://deel.cal.com/customer-support/support-reviews-and-complaints anytime. We're here to help.

Best regards,

Deel Team

Caio V.
CV
Caio V.
Operations Manager
Enterprise (> 1000 emp.)
"Intuitive, All-in-One HR Platform That Streamlines Global Payroll and Onboarding"
5/5
What do you like best about Deel HR?

What I like best about Deel HR is how **intuitive and well organized** it is. It brings HR, payroll, contracts, onboarding, and employee data into one place, which makes day-to-day management much more efficient and saves time.

I also value the **visibility and reliability** of the platform — it makes processes easier to track, and the support is generally described as responsive and helpful. For a global environment, that combination of simplicity and compliance is a big advantage. Review collected by and hosted on G2.com.

What do you dislike about Deel HR?

What I dislike most about Deel HR is that some parts can feel **slower and less transparent** than I’d like, especially around support, verification steps, and cost breakdowns. In bigger or more complex cases, that can make simple processes feel more time-consuming than necessary.

I’d also say the platform has a bit of a **learning curve** at the start, and some users mention that certain views or workflows can feel cluttered or overwhelming until you get used to them. Review collected by and hosted on G2.com.

Response from Deel Team of Deel HR

Hi Caio,

Thank you so much for this thoughtful and detailed review! We're really glad to hear that Deel HR has been helping streamline your global HR and payroll processes — that's exactly what we aim for.

We hear you on the areas for improvement — we know that transparency around support timelines, cost breakdowns, and the initial learning curve are things we can do better, and your feedback goes directly toward helping us get there.

If you'd ever like to discuss any of these points further or run into anything that needs attention, our support team is available 24/7 and ready to help — you can reach us at: help.letsdeel.com/hc/en-gb/articles/4420302814353-How-To-Contact-Deel-For-Customer-Support

Thanks again for taking the time to share your experience — we truly appreciate it! 🙏

Best,

Deel