--- title: Decodo (formerly Smartproxy) Reviews meta\_title: 'Decodo (formerly Smartproxy) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 675 reviews by the users' company size, role or industry to find out how Decodo (formerly Smartproxy) works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 675 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # Decodo (formerly Smartproxy) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Decodo (formerly Smartproxy) but has limited features. Are you part of the Decodo (formerly Smartproxy) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 130K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (\<0.6s) and one of the highest success rates (99.86%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (\<0.5s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (\<0.3s). • Shared and dedicated static residential proxies from premium ASNs. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • A Universal Scraping solution for search engine result pages, eCommerce platforms, and other websites. • Several free tools such as AI Parser with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB. • Pay As You Go option – $3.5/GB for residential proxies & $4/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for Scraping API. • 14-day money-back option. * * * Seller [Decodo (formerly Smartproxy)](https://www.g2.com/sellers/decodo-formerly-smartproxy) Discussions [Decodo (formerly Smartproxy) Community](https://www.g2.com/products/decodo-formerly-smartproxy/discuss) Languages Supported English, Chinese (Simplified) Solution Type All-in-One Overview by Raymond Gulla Show More ## Pricing Pricing provided by Decodo (formerly Smartproxy). ### Free Trial $0.00 0 $ [ View More Pricing Information ](https://www.g2.com/products/decodo-formerly-smartproxy/pricing) ## Top-Rated Alternatives [ ![Bright Data](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bright Data") Bright Data 4.7/5(339) ](https://www.g2.com/products/bright-data/reviews) [ ![Oxylabs](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oxylabs") Oxylabs 4.5/5(425) ](https://www.g2.com/products/oxylabs/reviews) [ ![IPRoyal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "IPRoyal") IPRoyal 4.7/5(808) ](https://www.g2.com/products/iproyal/reviews) [ View All Alternatives ](https://www.g2.com/products/decodo-formerly-smartproxy/competitors/alternatives) ## User Insights Average based on 675 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Decodo (formerly Smartproxy) Integrations (53) What do users say about integrations? Integration information sourced from real user reviews. 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](https://www.g2.com/products/youtube-transcribes/reviews) Show More ![Ismail H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ismail H.") IH Ismail H. Small-Business (50 or fewer emp.) 4/17/2026 "Paid But Useless: Frustrating Experience" 0/5 What do you like best about Decodo (formerly Smartproxy)? Nothing waste of money and time Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? I can't access any website besides Amazon and a few others. I paid my money and couldn't use this proxy for anything. They said after verifying ID, you will be able to access Outlook, but they lied. The initial setup was incredibly hard, didn't work at all, and wasted my time and money. Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? I can't access any website except Amazon and a few others. I paid money but couldn't use the proxy for anything. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DN daye n. Manage Small-Business (50 or fewer emp.) 11/30/2025 "Malfunctioning Service and Unhelpful Refund Policy" 0/5 What do you like best about Decodo (formerly Smartproxy)? I don't like it, because decode is not responsible, as long as the money Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? I find the service of Decodo (formerly Smartproxy) highly unreliable as I could only use it for two days before it malfunctioned completely. The lack of functionality prevented me from using their product, and even after contacting their support, they couldn’t resolve the issue. Additionally, I am extremely dissatisfied with their no refund policy, as I have been unable to secure a refund despite the services not working as promised. This makes me feel like the service is a fraud. Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? No responsibility, poor products, poor service attitude Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Çağdaş D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Çağdaş D.") ÇD Çağdaş D. Founder Small-Business (50 or fewer emp.) 7/18/2025 "Worst Support & Development Team" 0/5 What do you like best about Decodo (formerly Smartproxy)? They answered support at least but that's all. Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? So basically Amazon has features section for each product. And decodo has an amazon integration which we wanted to use. But the problem is Decodo giving this "Features" list as an single text. I've wrote this to customer support that they should fix their scrapper and provide array instead of "string" because it is also an \\ in the amazon. So it is a "list" on the amazon side and "string" on the Decodo side. As a response I waited for 3 days and they send me a parser which doesn't work at all. Because there is no way to explode this string with some specific symbols. Because it is written by Sellers :) Anyway I told that it is not working, it is not possible to make it work because there is no specific symbol. At the end, they just told me that "it cannot be done universally and may break other users' workflows" so they have bug, and they can't fix it because of they did wrong at the beginning :) Luckily all the competitors does this correctly. No need to spend time on Decodo, because if you find a bug, they can't fix :) Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? Amazon Scrapper Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BD biswajit d. CEO Small-Business (50 or fewer emp.) 9/5/2025 "They manipulate clients just to sell their products" 0/5 What do you like best about Decodo (formerly Smartproxy)? good website easy to look, hardcore sales team. Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? They manipulate clients just to sell their products. no refund even if there team make sale with fake/hide informations. Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? They manipulate clients just to sell their products. I purchased a $2000 ISP package, but the TCP limit is still capped at 1000. Even the $4 ISP package has the same 1000 TCP limit. On top of that, their sales team misled us by keeping the explanation vague—making it seem like the limit was 1000 TCP per IP. Because of this confusion, we ended up buying the package, only to realize later that it wasn’t clarified properly. When we raised the issue, they ignored it and kept pushing to sell the product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chính .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chính .") C Chính . nhân viên Small-Business (50 or fewer emp.) 8/23/2025 "decode proxy" 1/5 What do you like best about Decodo (formerly Smartproxy)? Proxy has high speed and high bandwidth. Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? price still higher than some websites (webshare, proxy crapper...) Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? Help me manage multiple accounts, TikTok, ads, Facebook... Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/29/2025 "Really unstable IP proxy" 1/5 What do you like best about Decodo (formerly Smartproxy)? There is nothing I can think of that I like Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? Very unstable IP proxy, I purchased 20 proxy for 2 years, till now, only 9 out of 10 working. Even those 9 proxy, they went down frequently. Also their price are expensive. Switched to another provider. Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? Purchased 20 IP proxy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aman P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman P.") AP Aman P. Founder Small-Business (50 or fewer emp.) 7/20/2024 "Cheaters, Scammers, Stay Away" 0/5 What do you like best about Decodo (formerly Smartproxy)? Nothing is Best about Them. They just provide you services for few time and then you will see lots of errors. Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? Trick People to buy their higher plans and then stop their services. Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? We run the google ads using the Dolphin anty and requires proxies for them Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Babak K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Babak K.") BK Babak K. Small-Business (50 or fewer emp.) 2/28/2023 "They could well be scamming you using this method that happened to me." 0/5 What do you like best about Decodo (formerly Smartproxy)? Nothing really except recommendation in the media Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? They accuse you of fraud without evidence and then don't refund you fully. Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? Allowing a server application to choose geographically restricted videos. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 9/7/2022 "Horrendous customer support" 0/5 What do you like best about Decodo (formerly Smartproxy)? Didn't find anything helpful. Wasn't a good experience. Customer service was horrible. Their proxy system didn't work with what we needed and smart proxy refused to work something out to resolve the issue or provide a refund for their services being unable to perform. Review collected by and hosted on G2.com. What do you dislike about Decodo (formerly Smartproxy)? Their service was unable to perform any business need we had. Smart proxy refused to work something out for a barely out of policy refund and burnt a future working relationship. Review collected by and hosted on G2.com. What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you? Smart proxy wasn't able to solve any problems and have provided no benefit only expenses since it took me an extra 72 hours to test the service Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Decodo (formerly Smartproxy)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Decodo (formerly Smartproxy) ](https://www.g2.com/products/decodo-formerly-smartproxy/discussions/new) GU Guest User • Last activity about 2 months ago What is Smartproxy used for? 4 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-smartproxy-used-for) [ View all Discussions ](https://www.g2.com/products/decodo-formerly-smartproxy/discuss) ## Pricing Options Pricing provided by Decodo (formerly Smartproxy). ### Free Trial $0.00 0 $ [ View More Pricing Information ](https://www.g2.com/products/decodo-formerly-smartproxy/pricing) Decodo (formerly Smartproxy) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_15d1c6b377df66ff3d79c582dfb5505e/bright-data.png "Product Avatar Image") Bright Data 4.7/5(339) [ Compare Now ](https://www.g2.com/compare/bright-data-vs-decodo-formerly-smartproxy) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5658600babab1727ccd4b914f26daa3f/oxylabs.png "Product Avatar Image") Oxylabs 4.5/5(425) [ Compare Now ](https://www.g2.com/compare/decodo-formerly-smartproxy-vs-oxylabs) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c96f820f452d8a540dbbea5b527de6df/iproyal.png "Product Avatar Image") IPRoyal 4.7/5(808) [ Compare Now ](https://www.g2.com/compare/decodo-formerly-smartproxy-vs-iproyal) ##### ##### Decodo (formerly Smartproxy) Features Functionality Diverse Extraction Points Data Structuring Consolidation Administration Proxy Management Proxy Routing Dashboards & Reporting Proxies Datacenter Proxies Static Proxies Mobile Proxies Diverse Extraction Points Diverse Extraction Points [ View More Features ](https://www.g2.com/products/decodo-formerly-smartproxy/features) ##### Categories on G2 [E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[Data Extraction](https://www.g2.com/categories/data-extraction-tools)[Proxy Networks](https://www.g2.com/categories/proxy-networks) [E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[Data Extraction](https://www.g2.com/categories/data-extraction-tools)[Proxy Networks](https://www.g2.com/categories/proxy-networks)[Web Data Providers](https://www.g2.com/categories/web-data-providers) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is Observe.AI worth it as a Contact Center AI Observability platform for a contact center team deploying multi-model AI that also needs to meet compliance requirements, or does Cyara Platform cover enough for basic AI quality assurance?](https://www.g2.com/discussions/is-observe-ai-worth-it-as-a-contact-center-ai-observability-platform-for-a-contact-center-team-deploying-multi-model-ai-that-also-needs-to-meet-compliance-requirements-or-does-cyara-platform-cover-enough-for-basic-ai-quality-assurance)[Which freelance platforms work best for a professional services team that needs to quickly scale up with contractors for a specific project without a lengthy procurement process?](https://www.g2.com/discussions/which-freelance-platforms-work-best-for-a-professional-services-team-that-needs-to-quickly-scale-up-with-contractors-for-a-specific-project-without-a-lengthy-procurement-process)[Most recommended purchasing service apps](https://www.g2.com/discussions/most-recommended-purchasing-service-apps) [What is the top-rated web content management system for large organizations?](https://www.g2.com/discussions/what-is-the-top-rated-web-content-management-system-for-large-organizations)[Which admissions and enrollment management platforms deliver conversion metrics and analytics most effectively?](https://www.g2.com/discussions/which-admissions-and-enrollment-management-platforms-deliver-conversion-metrics-and-analytics-most-effectively)[Pros and Cons Details](https://www.g2.com/products/decodo-formerly-smartproxy/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)