--- title: Decisions Reviews meta_title: 'Decisions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Decisions works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 41 scale: '5' date_modified: '2026-08-04' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Decisions Reviews **Vendor:** Decisions **Category:** [Decision Management Software](https://www.g2.com/categories/decision-management-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 41 ## About Decisions Decisions is an AI-powered process orchestration and automation platform used by enterprises to coordinate AI agents, systems, and people across complex, rules-driven processes—especially where governance, visibility, and accountability are critical. The platform combines visual workflow automation, an enterprise rules engine, AI orchestration, system integrations, forms, and dashboards into a unified control layer. Teams use Decisions to model decision logic, orchestrate work across systems, and govern AI behavior without siloing logic in code, agents, or disconnected tools. This approach allows organizations to coordinate end-to-end execution and gives a centralized place to build, test, and deploy everything as business and regulatory requirements evolve. Decisions is designed for collaboration between business and IT teams. Business users can vibe code front ends and manage process and decision logic visually, while IT maintains architectural oversight, security, and integrations. Logic that is often fragmented across application code, AI agents, spreadsheets, or manual processes can be centralized, governed, and reused—reducing inconsistency and operational risk as automation scales. ## Decisions Pros & Cons **What users like:** - Users highlight the **excellent customer support** provided, enhancing their experience with quick and effective solutions. (2 reviews) - Users love the **customization options** in Decisions, finding it user-friendly and accessible even for non-coders. (2 reviews) - Users value the **easy integrations** offered by Decisions, enabling seamless connections with SQL and SAP systems. (2 reviews) - Users value the **seamless integration capabilities** of Decisions, enhancing efficient workflows and rapid development cycles. (2 reviews) - Users value the **many integrations** available in Decisions, enhancing development and reporting capabilities efficiently. (2 reviews) - API Features (1 reviews) - API Integration (1 reviews) - Change Flexibility (1 reviews) - Collaboration (1 reviews) - Customization Options (1 reviews) **What users dislike:** - Users find the **learning difficulty** significant, with features requiring time and experience to master effectively. (2 reviews) - Users find the **complexity** of matching data types and building relationships frustrating during the integration process. (1 reviews) - Users face **database limitations** that complicate data matching and step management, impacting the overall ease of use. (1 reviews) - Users find **data migration challenging** due to lost IDs and complicated relationships during the process. (1 reviews) - Users find the **difficult learning curve** challenging, suggesting more examples or templates for better understanding. (1 reviews) - Document Management (1 reviews) - Editing Limitations (1 reviews) - Form Issues (1 reviews) - Integration Issues (1 reviews) - Lack of Knowledge (1 reviews) ## Decisions Discussions - [What is Decisions used for?](https://www.g2.com/discussions/what-is-decisions-used-for) - [View Decisions pricing details and edition comparison](https://www.g2.com/products/decisions-decisions/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+20%3A07%3A42+-0500&secure%5Bsession_id%5D=8780e130-8bc5-4ed8-ada1-a9044c986913&secure%5Btoken%5D=ec6df00e06d34b29283e2a2071f948b1e7d6436c5b8f08100a9c6c53ca181698&format=llm_user) ## Decisions Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AWS and Cloud Services](https://www.g2.com/products/aws-and-cloud-services/reviews) - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews) - [REST](https://www.g2.com/products/rest/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Decisions Features **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Integration** - Data - Applications **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows - Rules-Based Workflow - Project Workflow **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Business Logic** - Authoring Business Logic - Testing Business Logic - Model Development **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Data Control** - Data Migration - Data Synchronization - Data Security - Real-Time Data - Data Aggregation and Publishing **Automation** - RPA Integration - Application Development **Management** - Catalog - Collaboration **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management - Mobile Access - Deployment Management - Project Management - Integrations Management - Template Management - Application Management - Document Management - Workflow Management - Iteration Management - Requirements Management - Calendar Management - Task Management - Forms Management **Analytics** - Impact analysis - Simulation **Generative AI** - AI Text Summarization **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **** - Custom Development - Audit Trail - AI-assisted Development - Collaborative Development - Document Storage - Approval Process Control - Alerts/Notifications - CRM - Access Controls/Permissions - Third-Party Integrations - Drag & Drop - Reporting & Statistics - Monitoring - Real-Time Reporting - Customizable Reports - Performance Monitoring - Version Control - Database Support - Data Import/Export - Graphical Workflow Editor - Visual Modeling - Business Process Automation - AI Copilot - Activity Dashboard - API - Data Visualization - Generative AI - Customizable Forms - Customizable Fields - Web/Mobile App Development **Deployment** - Application Development - Integration **Governance & Security** - Audit Logging - Role-Based Access Control **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Decision Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing **** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top Decisions Alternatives - [Appian](https://www.g2.com/products/appian/reviews) - 4.5/5.0 (436 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews)